Wow, one phone call and I was in! I even had to call back to change the time because of work, and they still squeezed me in within 24 hours of my first call. They quoted 1½ hours wait time, and I dont think I waited an entire hour. In and out, no hassle what-so-ever. They even did their best to vacuum up all of the glass out of my truck and the truck bed. Im super grateful for these guys! Stick with supporting local folks, its worth it!
These guys are incredibly good!! Above 5 stars. I was having a busy morning and ran out of gas in the parking lot. They not only used gas they had to fill up our van they than took it the gas station and filled up completely with gas. Something I was having trouble finding time to do. Also the front windshield was put in to perfection. Thank you very much Shelby and team you guys awesome!!
I had a windshield replaced here and they did a fantastic job. After calling several shops they had the best price and very helpful staff. As I drove to my appointment my gas light came on, I figured I would fill up immediately after. When I left I noticed they had added a couple gallons of gas for my convenience. Austin at Advanced Auto Glass was very helpful, explained everything well and always was prompt in calling me back. I will be returning next time I need auto glass.
Incredible. What I had put off because I thought itd be a hassle...was a pleasant surprise. Phoned ...cheerful owner/operator answered, knew just what I needed...had already verified with my insurance...was very quick to look everything up and tell us they already had the glass for BOTH windows IN STOCK (with a not-so-common vehicle) and he had a spot open up THAT DAY ...a few hours later...TWO windows...DONE! Dont hesitate to see these guys! Friendly, fast experts.
They are great. Got me in same day for a while windshield replacement. Always a pleasure!!
Quick! These guys were SUPER professional. KIND AS HECK to me and my small kids and dog. Quoted me Monday scheduled for Tuesday fixed in an hour! Thanks guys! Special nod and thank you to Austin for everything you do!
This is the best place you can go to repair and change your broken auto windshield since you give them a call they’re right on with the best advice the better offer and obviously a great service! thank you for repairing the crack on my windshield I strongly recommend this business.
The owner said he would beat anyones price and he did. By a lot. Safelite offered to replace my windshield for $600. He beat that by 50%. My wife and daughter went in while I was at work they said the staff were amazing, even though my 5 year old was... A 5 year old the whole time. I hope not to have to replace another windshield but if I do this is the place I will go.
Excellent professional service. Job well done!
I couldnt have asked for a better experience in an unfortunate circumstance! After having my car broken into over the weekend while in the city, I decided to take my car to Advanced Auto Glass vs the local dealership purely based on their raving reviews. I was willing to pay a little extra if need be, especially to get the glass cleaned up inside, but didnt even require getting a detail for them to do that for me. Shelby in particular was extremely kind and empathetic toward my situation. I truly feel that he went out of his way to give me a good deal and my car was ready by the end of the day. Overall, it was so much faster and cheaper than I had anticipated and the work is definitely quality. Very pleased with the outcome. Thank you guys for being a positive for something that was a horrible experience to have to go through:)
They got my glass promptly. It took a little longer to install than I expected but they were busy and worked me in.
This place was very nice, the employees were polite andProfessional. I called for a quote and the gentleman who helped me gave me a great price and got me in right away, they took less then an hour to fix. Definitely recommend getting your windshield done here. 😁
Professional, perfectionist, just what my truck needed. Thanks for your awesome service.
Awesome! Austin and his team were professional, quick, on point and had excellent customer service. I would definately recommend this Rock Star Team!
Did a great job, just alittle hard to find the entrance. Great service. Waiting time is about a hour if your looking to get some work done.
Friendly staff they were able to help me right away
Austin is the owner and he is the best! They will beat any quote on a glass job--
Nice people. Straight shooters. Explained that the chip wont be completely gone, but will be better and should stop any spreading. Chip was the size of a dime. When done, less than a pen head. Looks like bug splat. All in all, its what you can live with.
I called and priced around and Austin the guy I talked to garanteed me he would match any price if I found one cheaper which he quoted my 375. And so I made my appointment well my niece also called around and she found a place on Dutton ave C& R glass he said 210 tax and all ppg American glass but I told my niece advanced would match there price and I had already made a appointment so I kept the appointment with advanced after they did my windshield Austin says 426. And refused to match prices now he said if I don’t pay him he would put a lien against my car
Good service was called and asked if we wanted to match the tinting instead of avoiding it
Love this place. He will do what it takes to help you if he can.
Austin and team did a great job, once again.
I absolutely love this place they are friendly and they do a great job. This has been my fourth time coming here throughout the years. I highly recommended.
This place had my windshield in stock and I got an appointment for the day after I called. Great service and friendly people.
Very well organized, these guys are real pros. Do it once, do it right.
Hello everyone!The work done here is great!
Helpful and friendly.....the owner went above and beyond for me
Advanced Auto Glass is apitamy of a caring, people friendly business. They truly go out of their way to please the customer. Austin, you should teach business courses! Thank you for always taking such great care of my cars!
After staying at a nearby hotel, our car was broken into through the rear window. Since there isnt any Safelite Im the area, we were able to find this location. We were able to get an appointment that day.After waiting for a few hours (simply because the glass had to be delivered) our window was fixed within 30 minutes. The staff was great and the owner was always busy getting business done.The reason for the loss of a star, the cleaning of the window debris was not stellar. I spent another hour after getting home getting the rest of the debris. Second, it seems the window we got has some small scratches near the bottom of it (from something unknown). We are currently waiting to be contacted to get the window replaced (again).I would definitely recommend this place to get your window fixed.
After I chipped my windshield on the freeway I went to Advanced Auto Glass. They said they could fix it for $59. I thought GREAT. But when they were done, it didn’t look one bit better. I ended up going somewhere else and had my whole windshield replaced.SHOP AROUND, YOU WILL FIND BETTER SERVICE AT A BETTER PRICE. May I suggest DISCOUNT AUTO GLASS on Third Street. Those guys are the real deal.*today I received a follow up call, basically it seems to get me to remove this review. Also to tell me I didn’t listen to what they said would happen. This could not be farther from the truth. When this job was complete, I was in the waiting room and was told “it looks really good, you can’t even see it”. But when I got to my car it was as plain as day. The ONLY thing that I couldn’t see was the money that was missing from my wallet.
Advanced Auto Glass walks the walk and talks the talk.In more than 40 years of driving, a windshield was never a need until recently.A coworker advised me to call, glad I heeded the advice.The car was taken in promptly.Ninety minutes later, a new, clean windshield was in my car.They are polite, and well priced.The price I was quoted on the phone was what I paid.They were good about working with my schedule.If more new glass is needed in the future, I know who to call.
Wonderful! Did a great job. Customer was great
This place was awesome! Quality work! I’d recommend them to any and all! I had a previous vendor replace my windshield and in essence they mounted it improperly. Advanced fixed everything and now they have a very satisfied customer! Won’t go anywhere else for my windshield needs! Thank you to all of the staff!
Awesome place, was able to fit me in on spur of the moment. Had company vehicle back by end of day. Top notch service!!
Good price and great service.
Awesome service! Austin and everyone there are great at what they do. Definitely will be coming back for future work. Fair prices also!
Everyone at advanced auto is awesome! I came in on super short notice to get my window and motor replaced, and they had it done within an hour! The prices are awesome, they get the job done quick and they don’t cut any corners. Highly recommend! Thanks guys!
I got a fix it ticket for my windshield so I asked friends and family for recommendations. Nearly all my friends directed me towards Advanced. Even with that I made calls to get the best price around... Guess what? Surprise! It was advanced who worked with me to get the lowest price around. Shelby was awesome he got me in the very next day and the ladies in the office were very kind and helpful as well. 10/10 experience don’t go anywhere else these guys are the absolute best in the biz!!! Thanks again Advanced!
Very Happy with the service they provided. My work van had a big crack in it and they were able to schedule and finish the job the same day! Thank you guys!
Advanced Auto Glass is AWESOME!!!! I came in on the day before Thanksgiving with a busted side mirror glass on my BMW, hoping to get it replaced same-day. They were super helpful and even gave me the part number to look up to investigate if anyone local had it in stock (its not a regularly stocked item anywhere). The fact they were so willing to help, even if they didnt get the repair job themselves, was incredible and shows how they are truly focused on best customer service/outcomes. Thank you thank you!
Honest and Great Service!Perfect next day appointment!Friendly Customer Service!Job well done!Im very pleased and recommend choosing Advanced Auto Glass.Thank you Austin, you really helped me out!
Quick service. Great price. Friendly staff and owner. I will recommend and use them again if needed in the future. Thank you!
Got me in to replace my windshield immediately after calling them. Very fast! Only took about an hour. They did a fine job, are professional and friendly. I highly recommend them!!
My car was vandalized at 10 am, I called for an appointment at 11, Austin said to come in at 2, I arrived and the paperwork was ready and was told to return in 90 minutes. I was called 15 minutes early and returned to find my window as good as new. The end of my day was much better than the beginning. Thanks Austin and Team!!
Austin was able to locate a back window for my car at a third of the price that the dealership wanted, including installation! They were able to have it installed and tinted on a Saturday when I needed it for work on Monday. Their staff were courteous and professional!
Very nice hard working staff.
Called to get a fixed quarter window resealed on a 03 Ford SUV after I discovered water inside.Surprised by same day service! Friendly staff, expert glass technicians and a very professional owner performed the repairs I needed... nothing more. Happy customer who will recommend this shop for any automotive glass needs.
Girl in the front office was great called and set it up was in and out in an hour Guys were quick. Very happy staff. Will recommend to my friends
I highly recommend Advanced Auto Glass. I’ve head the unfortunate luck of needing 2 windshields replaced. I had the first one done somewhere else and the quality of the windshield was awful. I had the fortunate luck of going to Advanced Auto Glass for my most recent replacement and not only is the quality of the windshield wonderful, but the staff was kind. They fit me into there schedule to have it replaced without me having to change my schedule. It was also a very clean waiting area. I watched staff clean down the counters frequently along with the chairs. It was a great experience.
A tiny rock hit the edge of my windshield making a crack that, with warm weather, got longer and longer. Advanced Auto Glass fit me into their schedule and replaced the glass while I waited. They even put my oil change reminder back on the new window. And with a Go Local card, I got a discount.
Went to the dealership by mistake, they tried to charge me 1400$ for a broken window. Advanced auto glass cost me around 350$ and it looks good as new. They were super quick. Took no more than 20 min. Highly recommend!
I called Safelite for the window replacement, and while they were a little less, with my AAA discount, the closest shop was in San Rafael. They could not schedule out an on site technician for over two weeks. Conversely, I called Advanced at 2pm, and he told me I could get my windshield replaced the next morning. This was great, as I was leaving on an unplanned trip, and needed a replacement. The job was done in the morning, and I was able to leave on my trip with a clear windshield. I always feel nice supporting a local business.
I will not get work done anywhere else. Austin the owner said he would take care of us and thats just what he did. Very competitive prices for service that is hand over fist better than some of the other yahoos in Santa Rosa and Rohnert Park. I will do business again
Can’t say enough great things about this place. They work for you like your family. WARNING! Do not shop your auto window needs around. They will not be beat on pricing and give you the best price around upfront.
They responded to my call even during holiday hours to get me on the books for an appointment and then they called back in a timely manner and completed replacing my windshield in less time than an hour, and with qaulity work! Thank you!
I cannot thank Shelby and the guys at Advanced auto glass enough! Shelby was willing to match the best price I could find and not only that got the right glass for my truck that day. He also advised that I could get a cheaper made in China glass but the made in USA glass was what I really needed.They took good care of my 1996 Ford F250 and I really appreciated how quickly they got me in and out of the shop. Even though it was a Friday, he squeezed my truck in and the install looks great.The other thing I really liked is they back their install with a guarantee that as long as you own the vehicle they will make things right.
Awesome service great people
Work done in timely manner; reasonable price & very friendly staff. The parking lot is a little challenged but overall, great business.
The staff was very friendly and polite. They keep up their promise to beat everyones prices! So glad I found this place.
Everyone at Advanced Auto Glass is super friendly! They did a fantastic job replacing my windshield and restored my headlamp covers. They look brand new! Highly recommend!
This place rocks! Great customer service and very quick service along with great deals on auto glass.
Super fast and efficient.. Same day, easy fix, quick quote/price match, and no delays. Still in business for a reason, seen them on the Ave since I was a kid. Thank you for fixing my busted windshield.
We have a number of work related vehicles. Whenever we have a problem Advanced Auto Glass takes care of it. Always on time and always reasonable. Thanks for the support. SJM Farming.
I highly recommend this shop good job and clearly proof that when someone wants to keep business running language do not matter good job guys thanks
Great service, great work and I highly recommend them for anyone dealing with window issues! Hope I dont need to be back but if I do I know I am in good hands! Austin was great, thank you!
I liked the way they handled themselves. I liked the way they explained everything and the way they do everything. I liked the way their product turned out. It was done quickly. I didnt have to sit there and wait. I had crashed my vehicle before, and they were the best place that I had ever been.
They were able to get me used glass and beat the competitor prices. Saved a lot on not getting new glass. Downside was a dent in the frame due to luck of the draw in junk yard salvage parts. Quick service. Ill definitely be back, hoping I wont need to.
Fast accurate beautiful work thank you so much.
I brought my side glass in needing window clips. They grabbed a box of used clips and supposedly matched what I needed. Didnt measure correctly and had to redrill brackets. I paid $125 for them to watch epoxy dry for used clips and left on my own to fabricate installation
These guys and gals at advanced auto glass rock!! Took amazingly good care of me, I would never go anywhere else, and I’m from Eureka, CA, roughly 4 hours away! Honest and hardworking, nuff said...
Best services and prices. If we could give Austin 10 stars, we would. Advanced Auto Glass has been replacing our truck windshields for many years. Highly recommended! Efficiency Delivery LLC
When things didn’t go as planned, they were quick to set it right. An Uber yo get me to work and a car wash thrown in! I’m thrilled with the work they did and the recovery when obstacles out of their control got in the way.
Friendly people. Had the driver window replaced in 2 hours.
Super quick, super legit
EDIT: The owner called my wife concerned about the one star review I had written and she has provided her own review (using my original one as a template) & asked that I raise the star rating based on that conversation. There is no 2.5 star rating (she wanted to be charitable), so I will raise it from 1 to 2 stars. I understand his desire to protect his business, but if there are no consequences there is no incentive to do better. I understand that most people have a positive experience, but I also think that how a business handles a negative experience can be at least as enlightening, and if you go through the reviews there are several others.Her review:I called Discount Auto Glass for a quote, and then Advanced Auto Glass for a non-insurance windshield replacement for our 2011 Honda Odyssey. The guy at AAG said they would beat DAGs price by $10. He followed up with me when I had to reschedule the apt and even offered to do a mobile replacement. When I brought the car in, he told me it needed special glass that they didnt have on hand that would cost $70 more. I made an appointment for Saturday to get it fixed at the higher price, but the whole thing seemed kind of shady to me, so I took it to Discount Auto Glass, and they replaced it for $265 on the spot. I called Austin back to cancel my appointment for Saturday, feeling like it had been a bait and switch. He explained that my car actually had thicker glass and he had wanted to replace it with the safer option, but unfortunately he explained none of this to me at the shop, and didn’t give me the option of the cheaper glass at his original quote. I appreciated his customer service and want to give him the benefit of the doubt, but I wasted almost half my day on this. If he had explained my options up front so I could have made an informed decision, he might have kept my business.*****My own experience with Discount Auto Glass, for contrast on how to do it differently: several years ago I had to replace a Toyota RAV4 window. When I took it to Discount Auto Glass, they told me both options UP FRONT, explaining the difference to me. I opted for the cheaper glass, it was replaced in an hour, and it was indistinguishable from the original as far as I was concerned and is still fully intact and functional.
These guys are honest. We had a window that had replaced. Two weeks later the window would not roll down. On the phone they said it could be a number of things and theyd have to look at it. We brought it back in. I was expecting an argument over whose fault this was and who was going to pay for it. They could have easily claimed it wasnt their fault and stuck us with a $200 bill. They examined it and took ownership for it. No cost to us. Props to them for being honest when they didnt have to be. Bravo.
Advanced Auto did a great job repairing our cracked windshield. They were quick, friendly, and professional.
MY NEW WINDSHIELD LOOKS REALLY GOOD, BY THE WAY I LOVE YOUR COFFEE MACHINE 😜
They run a good business and do good quality work. I have used them twice now and have been very satisfied with the quality of their work. They are really fast and I like that their prices are reasonable and that they do quality work.
DENTED MY HOOD IN SEVERAL LOCATIONS!! They initially gave me a great deal on a windshield. As they were installing it they tacked on an extra $50 in labor to grind some rust off to make a good seal. That didnt bother me. The part that sucked is that they used my hood to PRESS their knees against while installing the window making some very bad dents. I brought this to their attention and they ignored it, didnt even offer a response or compensation, nothing. I would NOT recommend this place. The dents are located along the edges and if popped out will also ruin my paint. NOT HAPPY, LOOK SOMEWHERE ELSE! Although, the staff was pretty chill. Just BAD work ethics in the back!
Had my windshield replaced. Had to go 3 times because every time they said they had the windshield, turns out they didnt. First time I dropped it off and picked up a few hrs later, but since they didnt have it, nothing was done. I didnt even get a call from them to let me know it wouldnt get repaired. I was wasting my work day waiting to get it repaired. For the third time, they offered to come to my location and repair it there, I asked if it would be the same quality as the shop, they said no, so I just told them to have me come over when they actually had it. Windshield was repaired but left with smudges all over it from the inside, my windshield sensors case is not properly aligned with the windshield and condensation builds up in there, when it never did before, also left oil smudges on the headliner, and glue stains on the dashboard. After more than 3 trips, why would I go back?
Truly nice people. Family run and great service. Were able to see me less than a day after I called. Great coffee too!
Fair prices and fast friendly service. Cant beat that👍
Did not beat the price of competitor, left my window full of smears. But they got the job done in an hour, and did it correctly.
The service here is too notch!!! I called and spoke to Austin and got a quote for my 2014 Ford fusion I needed to save money as I am relocating to Hawaii and he beat the competitions pricing and provided excellent customer service... I would recommend AAG to anyone!!!
Pretty good deal and very fast service with friendly and attentive staff
My drivers-side window slipped off the track yesterday. They opened it up this morning and determined I needed a new regulator. They ordered the part in and had it all installed in less than 2 hours as quoted. Austin was very responsive and knowledgeable and was working his butt off between calls and helping his staff. Its always great to see an owner who genuinely cares about his business, and it was obvious that the rest of the employees fed off of this. Im only taking off a star because I felt the cost of the part was a tad steep, but I would absolutely come back if I had any other auto-glass issues.
It was efficient. They did a good job. Most importantly, they price matched the lowest rate I found, so that I didnt have to drive across town to get the service.
4th time there- always professional, efficient and friendly🌞👍and I have been 100% satisfied with their work👍
They do great work and will go that extra step to satisfy the customer. The owner also will beat anyones price around. I will definately recommend them to my friends and family
Had a good experience and the owner went above and beyond in handling a window claim after the first company dropped the ball. In and out quick and easy.
Quick, friendly and very reasonably priced, what more do you want?
Austin is a full on professional expert. Grest Service. Great work.
Thought these guys would do a better job. Windshield leaked and they where defensive, and rude over the phone about it. When they “fixed” it they messed up my headliner and left grease on it. Forget these people they are un professional.
Great service, great price! They were able to getbme a same day appointment to fix my cracked windshield!
Awesome job! Our cars interior was very sad and dirty, what with the dog and some bad attempts at upholstery cleaning. I never thought it would look this clean—thanks to Austin Escalante and the team at Advanced Auto!
I called around trying to find a window for my 01 ford ranger. the male I talked to was super nice and even called me back when he didnt need to. they couldnt get my window in the time frame I had bust he still wanted to make sure I got my window in. GREAT customer service!
Austin and company will strive to get things done right. Recommended for all glass repairs in the area