Hadnt been here since I bought my elliptical in 2007! Glad I stopped by! Saved major $$$$ and staff is very knowledgeable and no pressure sales

Buy from somewhere else.Sold me a non-working elliptical, would not refund me, would not work with me to have a technician service it under warranty. Owner told me to bring the 250 lb. Machine back to the store over an hour away from my house and they would exchange it for me, I was unable to do this as I did not have a method of transportation for that monstrosity of a device.I highly recommend looking elsewhere for used gym equipment this place is a bust.

We were just passing by when we saw an elliptical that looked interesting. Billy the owner answered our questions, including those regarding the warranty and possible repairs. Billy was enthusiastic, but certainly not overbearing. It was a brand with which we were unfamiliar and we wanted to do a little research before committing and Billy was happy to put the machine on hold. We returned the next day after we did some searching and recognized that Billys price was very fair. Within an hour, Billy made arrangements, the machine was courteously and efficiently delivered by Steven, and we were ellipticing (if there be such a word) away. We couldnt be happier with the elliptical and with our experience with Billy and his establishment. In the future it will be the first place we shop for our sporting good needs.

Nice place to get stuff to get on shape

Needed a set of second-hand gold clubs.The gentleman working here (Manny) was extremely knowledgeable and friendly. He was refreshingly transparent about the prices and quality of the equipment. In the end we were able to pick out a near-full custom set of clubs (and accessories) that suited my experience level.I would recommend this place for anybody who wants some advice with your equipment and game. With affordable prices!

Good prices, sometimes the best prices. I like their focus on re-using equipment. staff are helpful. certainly worth a visit before going to a big store

Great prices, great staff. Everyone was extremely helpful with any questions we had. Would definitely shop here again!

Sold me a set of used clubs with a broken 5 iron. After I went back and said I wanted to just get a new set of clubs the associate Stephen sold me a set of -1 clubs (Im 62) and a new golfer. Went back a 3rd time and Manny gave me another set of clubs at standard length because they had no +1 clubs. I would highly recommend going somewhere else and save yourself a headache.

Good selection of snow boards & boots.It is getting very hard to find any used equipment. They had 90% of what I was looking for albeit, made in freaking China.

Fantastic people! Steven (or Stephen I don’t know) was super helpful and generally just awesome! He made sure we had the best experience possible and we felt like we were getting a really good deal. Definitely going to be a repeat customer :-)

Honest, knowledgeable, and friendly staff are three words to describe this store. Ive sold items, bought items, and just browsed. I never feel rushed. I really appreciate their customer service.

Best place for all your disc golf needs!

My husband had been stopping by all the big name sporting goods stores since the pandemic began in search of weights, but hadnt had any luck. As a result of the shortage, there has been an insane markup when purchasing from Craigslist and the like.I saw a posting on Facebook about having Play It Again having gotten weights in stock, so I convinced him to check it out with me. They had a great selection of free weights, barbells, benches, and all of the other accessories one could need to start their own at home gym at very reasonable prices (I had almost given up on looking for fairly priced weight and such). The customer service was fantastic (they helped us squeeze a boxed squat rack into a sedan), and my husband left a happy man.

Great selection...great staff

Great service, in and out, got the machine I wanted. For the price I wanted to pay.

Great prices, good selection of new and used equipment. The sales people are friendly and helpful and happy to answer questions. I was looking for free weights, but, like every where else, they had mostly sold out. There were a few mismatched weights left and being desperate I decided to buy them. Manny surprised me when I got to the counter and gave them to me for free!!! Super nice guy. Would shop there again. Highly recommend.

Salesman was helpful not pushy, I purchased a spin bike at a great price. I recommend visiting hear if your looking for equipment nice selection

We love Manny. Great service and very professional.

Great local sporting goods store. Best service and prices. More inventory for fitness than any big box store. Support local biz!

Billy is awesome! Did a great job taking of me as a customer making sure all of my needs were met and answered all of my questions!Billy had excellent ideas and recommendations.Also Billy gave us an amazing deal!I will now go to Play It Again sports for any and all of my sporting needs!Thank you Billy!!!!! Your a Rock Star!!!!!

Alway a pleasant experience. Quick and painless with very helpful advice

I purchased a weight set and realized that I bit off a bit more than I could chew. It was very easy to return and get something more reasonable. No questions asked.

Good place to buy sporting equipment

Great place for weights and sports equipment.

16.34$ for a pair of already broken in virtually brand new looking cleats.

Good guys

Covid19 stay at home order has given them more business because need exorcise equipment at home to stay fit.

Great deals! Again I am back to Playing so Big Up!

Great place, Id recommend it

Luv this place

Very helpful, received a good price to obtain high end used fitness machine. Able to get delivery as well. Great experience.

Great store. Decent prices on used sports equipment. They have a good selection of goods from a wide variety of sports.

Always a good deal and great customer service

Awesome place to get items sports equipment with friendly and knowledgeable employees without the huge department store mark up and crowd. Love this place and drove an hour and a half just to come back to it.

Just wanted to give a quick but tip top review to the guys at play it again sports. I went in to let them know that my elliptical was having a problem. I did not have my receipt and had gotten it over 6 months ago. They did not hesitate to not only fix the problem, they gave me a new receipt and registered the warranty for me!!!! Who gives that kind of service anymore. The owner Billy is as straight up a guy as you will find. I cannot say enough about how impressed i am with their knowledge, service and honesty. I will be getting the word out!

Hi Manny its Jason the selection is one of the best sporting stores I ever visited prices are extremely fair and service is exceptional very neat and highly recommend this place to family and Friends!! [email protected].

Good prices and a helpful staff

The people here are amazing. With the great people, great products and a no pressure atmosphere, this is a top-notch business. I wish all businesses were like this.

Some of the pricing on used equipment seems high however I was able to find something that fit my needs that was also within my price range. I feel like the person on the floor was helpful and even got on the equipment to show me how it was used and explained to me the difference in which type of athletes would prefer each type of equipment. I had no idea what I was buying but I brought it home and it was exactly what my husband wanted, so I was able to surprise him with a Christmas gift

Had a very positive customer experience yesterday at play it again sports. i dont have high expectations in terms of service but these guys hit it out of the park! long story short. i had a broken treadmill that was a used purchase from them over 2 years ago. no longer under warranty. they stayed with me on the phone for 15 minutes, diagnosed it (they didnt have to do this) and then came out and fixed it .....FOR FREE!!! i was willing to pay. they said, no if it is an easy fix, we will take care of it. i had heard that these guys were the place for fitness equipment and service on fitness equipment and now i know to recommend them to everyone. thanks play it again sports for being honest and professional!

Excellent staff! Definitely need to clean up the store and bathroom though!

It was closed when we got there.

I was going to buy an elyptical off facebook. I tried it out but decided to go to Play it Again Sports to find out more about the brand. The staff was so knowledgeable, friendly and honest. Great pricing as well. The model I chose was not the most expensive but the best bang for the buck. I purchased new because I really liked the machine, price and warranty. They price match too even online pricing! I highly recommend this store if youre searching for honest, knowledgable and friendly staff. Im very happy with my purchase!

Great service, good price.

I purchase 2 kayaks. The transaction was seamless. Billy, the owner, honored the discount his manager granted me the day before, helped me load the 2 kayaks into my car with a great deal of effort. The staff was most helpful and instructive on the use of the kayaks. After using the kayak the next day, I was so pleased with it and with the service at Play it Again Sports, that I ordered another kayak from them today and will make the one-hour drive tomorrow to pick it up (and again, expect them to load it and tie it down to my car).

Only place to get used sports gear other than Craigslist. Pretty good selection, but salespeople hugely exaggerate the value of the merchandise. Be knowledgeable going in....

Great people, good deals, good selection!

Billy Briscoe is a true professional who cares first and foremost about customer service. When I purchased a faulty elliptical machine he offered to replace it or refund it --no questions asked. Billy is old school all the way. He sells equipment at affordable prices and will make sure every customer is properly taken care of.YOU WILL NOT GET THIS KIND OF SERVICE ANYWHERE ELSE. I CANNOT RECOMMEND THIS PLACE HIGHLY ENOUGH!

Always a great place to shop, best selection of sports and fitness equipment in Santa Rosa. The owner always has a smile and is willing to help you with all your needs. Definitely will be back.

Very helpful and knowledgeable.

What a great shopping experience! I was not expecting such great service and professionalism in this day and age when service and knowledge is tough to come by. i was blown away when i went in to shop for a home gym at not only what they carry, but also their ability to match any online price on new equipment. These guys also do warranty and repair work, deliveries and installs and they stand by what they sell. They even warranty used equipment! I had been told by many friends and associates about how great this local business is, but now i truely know for myself. I will be giving them my highest recommendation!

I visited recently and was introduced to Manny Vivero. I had lots of questions about golf clubs and courses which he answered patiently and professionally. He took the time (even though there were other customers coming in) to work with me personally and answer all of my questions. He even took the time to give me a number of tips about my golf stance, grip and posture. The tips he provided produced immediate results. Ive been to the range a couple of times since then, and my striking of the ball has improved significantly. In addition, the cost of used clubs is very reasonable and an excellent bargain for those of us who are getting back into playing or are just starting out. If you have any questions about clubs or anything else to do about golf, Manny will be able to help you out.

Great run sports shop. They take their time to make sure you are comfortable with any item you are purchasing.

Just got off the phone with them regarding an E1 error on my treadmill. They were very helpful! He talked me through what I needed to do step by step and even called the tech to verify how to clear the code. He even offered the tech if I didnt want to do the work, but assured me I should be able to complete it. Very cool! Thank you for your customer service!

Wow I’m actually in love with this place an experience of great customer service and unequaled local experience. I highly recommend billy and his crew.

These guys are awesome! Stopped in there looking for a wooden softball bat for an upcoming tournament, something that every other store in Santa Rosa DOESNT have. Not only did they have one, but they had a few to choose from. The associate Manny was very helpful with my questions and sold me the bat for a good price, as well as other accessories. Later that day, I went to the park and used the bat for just 5 minutes and wouldnt you know, that same day the bat broke! Very disappointed, I came back the next day and let them know the situation about the bat, they understood, apologized and they were so willing to fix it, they gave me a new replacement bat with no hassle. I am a very satisfied customer and will be back, these guys have alot of great prices on new and used sports equipment and have the good service to go with that! I recommend them to everyone!

Is this store open during COVID stay at home order?

They had nothing for my sport, cycling. So I am not impressed. They had a lot of stuff seemed like for mostly organized sports like softball and pee wee football. Once again no cycling equipment at all!!Totally useless store to me!!

Only the good stuff he buys back for little them charges a lot ...look at frissbie gulf...

Great selection of products, informative salespeople, and local business. The best!

If it was possible to give a zero review thats what they would get. I spent over $1000 on a machine then paid them another 80 to set up and deliver. called a week ago to make an appointment. Was advised by Steve to call back within a week when it got closer. I called today and spoke w a gentleman who claimed to be the owner. I advised him off my situation, he then told me he would have some else call me back. Then he proceeded to drop an f bomb like hes taking to his pals. Clearly they only care about the $.

Great selection and helpful staff.

Kind of expensive, sold boxing gloves that cost more there then at big 5

Manny is awesome, he will get you anything you may need for your sport.

Great place too buy new and used sporting goods, and support local business!

My sister and I visited Play it Again Sports on Oct. 29, 2012.While looking at a bicycle an employee came up and waited on us.It was about noon and he introduced himself as the owner, Billy Briscoe.I was told the bicycle could be held for me for 72 hours, with my credit card #, while I made up my mind.On Thursday, Nov. 1 at 10:00 I found that the store charged my bank account for the bike!I spoke to the owner and he changed his story and said I must have misunderstood; his word against mine.Not so, my sister was my witness.I should have read the previous Google reviews and would have been aware of this type of business practice!

Great place fire sporting equipment

Very easy to trade in old things and I got a great new snowboard form here for a great price!

Great disc golf selection, super helpful staff.

Got a great deal on a used exercise bike. Friendly staff.

Customer service is priority here. Great place

Great prices, selection, and customer service.

Was kindof disappointed. I think I had sifferemt expectations.

These guys are the best! Great deals and lots of knowledge.

Great place to buy used items from.

I have been in the service industry for over 30 years and i was totally impressed with the customer service experience i recently had with the play it again sports store in santa rosa i think it may have been the best retail service i have ever experienced and it was totally unnecessary because i only spent $50.00 but these guys went waaaaaaay above and beyond to make sure i was satsfied. i was buying some weights and mentioned that i was looking for a treadmill belt for an older treadmill i had purchased years ago. the owner got online for me (after i had allready purchased the weights) and went to 3 different online sources to hunt down the belt. when he came out of his office with all the info after about 15 minutes, i didnt understand why he would take time away to help someone with a treadmill that was not even purchased through them! he said that he simply wanted to help me solve my problem. he also gave me a phone number for someone who would install it. i was paying attention to his employees as well and they were extremely knowledgeable and as helpful as i have ever seen in retail. this store will floor you with their service, knowledge, and professionalism. shop these guys and you will be happy you did.

Great selection of new and used sporting goods.

Knowledgeable sales staff, very helpful.

Employees were very helpful.

They have or can get everything

👍

Great customer service

Not much going on here.

Helpful staff

No ski gear.

This IS THE SPOT!!!!@SR

Garbage in garbage out...

Good stuff, SOME stuff too expensive

Anything exercise that you need

Very good product at a low price I liked the store and what I bought is in perfect condition thanks