user
Guerneville Fulton Ace
2551 Guerneville Rd, Santa Rosa, CA 95401, United States
Appearance
Guerneville Fulton Ace
Comments
Na
Review №1

Convenient ACE hardware store on Guerneville and Fulton Roads... Staff are super helpful and there’s basic stuff you would find at a hardware store (tools, paint, electrical, etc) as well as decor, plants and gardening stuff. A little pricey but the helpful staff are a plus. Easy parking right out front and a Starbucks next door.

Lo
Review №2

The lady with long hair is the most helpful store employee I have ever met. If she ever leaves Ace Hardware, the entire establishment will fall apart. The store is small and not always well stocked but she brings this whole place to a 4 star hardware store.

Da
Review №3

I have been shopping here since the store opened. The owner and most of the employees have been great over the years. The selection is about what youd expect for a neighborhood hardware store and the prices are low enough for me to avoid a trip to the big stores in most cases.The only reason why this isnt a five star review is that the store manager is a jersey. Ill leave specifics out of this review buti have had several negative experiences with him over the years.

Er
Review №4

In a rare act of honest marketing, this is is indeed a helpful place

Ma
Review №5

Super Bad Experience.They get me a coupon for signing in on the Ace app so i told my friend and we got two coupons together, but the cashier( Ulysses) didnt want to pass my coupon because he said there was a problem and that the coupon was 5 off 50 when the coupon said 5 off 5, after I persuade him in spanish to pass it because it was 5 he pass the coupon with no trouble. So when my friend wanted to used his coupon the same cashier said the same thing, to the same coupon and before he pass the coupon other cashier(Ralen) moved him and she told us that the coupon that my friend just got that day in the morning was already used the previous week, so I asked for her manager and she didnt called her but said she did so I waited for the manager to help us pass the coupon but she never came so I asked to see when and where the coupon was used but she told me that would be not possible so we just leave.I have no idea why they behave like that and refused to do the sale for using a coupon they told us to get on the app the previous time we were in the store. I dont know if anyone has had a bad experience in this store or if you were using a coupon did they refused to used a coupon you had?By the way the manager(I dont remember her name) was at a point trying to pass my friends coupon but she didnt pass it and when she leave the female cashier(Ralen) told us the coupon was used, again, last week when the coupon was got that day.

Su
Review №6

Nathan was friendly and efficient, very good experience for us.

Ge
Review №7

Insect spray, Kwik Set latch parts. Easy & fast. Great help around the store, too.

Ka
Review №8

The crew here are just beyond belief.As friendly as they are knowledgeable, and there are always interesting and amusing items to discover in the lane by the check out - things you never thought you needed, and some things you *know* you dont need but you get em anyway!

Al
Review №9

You can find almost anything you need at this Ace hardware. The staff is not as friendly as I was with like but theyre okay. Prices are a little high. The store is clean and very organized

De
Review №10

Always find what I need here. Prices are higher than the big box hardware stores, but Ace Hardware is convenient and the people working there know what they are talking about.

st
Review №11

Great selection of tools and hardware, nice staff. they close to early and there prices are a little high .

Cy
Review №12

Great service! Good Quality, Had everything I was looking for!

Tr
Review №13

Excellent selection. There is a reason I bused and bicycle 20 miles to shop here. Friendly service too.

Ly
Review №14

Got what I was after and the lady stocking shelves knew what she was talking about

Br
Review №15

Above and beyond when there was a glitch with the online system they made sure what we needed was there and saved the day!

Ja
Review №16

Great neighborhood hardware store.

Ma
Review №17

A lot of stuff you need. Debra is great! She can explain any repair or the comparative properties of similar products.

Ni
Review №18

I have not been to hardware store in a wile, stuff is expensive! I think its weird going to any store and trying to stay 6ft from people,I am a people person,the cashier was great I wish I remember her name,I get it next time I go there

Su
Review №19

Ive had wonderful experiences in this store.Employees are knowledgeable and helpful, andIve had good luck finding just about everything Ive wanted from this store.Last year, they helped me with an item that was not purchased there, and I now have a functioning version of the item I needed. Im so grateful.Fun when you really need something specific and also fun to shop for things you didnt realize you needed. We are so fortunate to have them here in our neighborhood!

Ca
Review №20

Nice atmosphere !

Ja
Review №21

This is a nice little hardware store. Its handy to have in the neighborhood, but its far from comprehensive (there simply isnt room to stick everything). I end up here once or twice a month on average for odds and ends. Friendly staff.

Ke
Review №22

Very helpful

Ed
Review №23

Thought Service was Great, and the prices were very Fair

Jo
Review №24

It close & has the parts I need, most of the time.

Pe
Review №25

Well to put it simply. I was lied to and led to believe that there was a shipment of ladybugs coming in. I waited and asked several days in a row only to be informed after waiting patiently they had not been ordered and would no longer be ordered. I shop here for all my garden needs but will now be shopping elsewhere.

Li
Review №26

Ace is the place to find the items you need. Friendly and helpful service.

Fi
Review №27

Great store. Local! I had a gal named Gaby help me. Not only was she extremely kind, she was also very knowledgeable. Got what I needed!

Sh
Review №28

Very empty but they helped me find everything thing I needed

Ju
Review №29

Good selection, dude I talked to had a good solution for my issue.

sa
Review №30

Stopped by this nice Ace Hardware when I was in town, cant complain, lots of friendly employees, and good selection, normal of an Ace and what they would have. They had what I wanted and then some, and even walked out with a few things I didnt plan to buy hahaha.

Ge
Review №31

They usually have what I need and always at a fair price. $$$ If the item is not on sale there is usually a coupon in their flyer to get you a % off. The store has pretty much everything one would need for their home. Their Hot Deals are always a great buy for the money. Happy shopping.

Sc
Review №32

No help at all.

Pa
Review №33

Regular Ace hardware. Staff are pretty nice.

Au
Review №34

It has always been a great shopping experience at Ace Hardware store. Everybody is friendly, helpful,and always have a good attitude. They are also dog friendly.🐶🐕

Ly
Review №35

Really nice and helpful people. Great plants like cactus, vegetables, herbs, shrubs, trees a variety rose trees and flowers. Descent Prices. Good parking.

Ge
Review №36

Great service!!

Su
Review №37

Great customer service and very helpful staff and knowledgeable staff

Ro
Review №38

Great selection of window and door screen material. Be it 48 inch screens or bigger sized spline which I could not get at the orange place in town. Very helpful and competent staff too.

Jo
Review №39

Always have what i need. Staff are knowledge and polite. Even the youth workers are polite!

Ja
Review №40

This place seems to have everything I need when I go there, also the people will help you find what your looking for

Ar
Review №41

I love that I am lucky enough to have this store in my neighborhood. They carry all of the day to day essentials. There is never a long line or any of the. chaos found at the large big box stores.

Le
Review №42

Living in guerneville its great to have a hardware store so close by Saves a long trip to Santa Rosa and the staff is very friendly and helpful

ca
Review №43

This particular ACE hardware store is close to my workplace so have used it for decades now. Friendly staff, very well stocked, good sales, reasonable daily prices.

La
Review №44

I ordered curbside pickup they took the order charged my card and then when I checked to see if it was ready to pick it up I was told it been canceled and had trouble getting my card refunded

Br
Review №45

Great hardware store. Great selection of BBQ equipment. Very helpful staff.

Ja
Review №46

They have alot and none of it cheap

Ge
Review №47

One of the all time best hardware stores Ive ever experienced.This place is amazing. Seriously, If they dont have it then you probably dont need it.

Ka
Review №48

Whats not to love about Ave Hardware!!??Locally owned old-timey hardware store, Ace is where you find things the big box stores just dont carry - and there is always a healthy selection of quirky things you might not need but will enjoy checking out. Heck, often I find myself bringing home things I didnt need at all!

Ke
Review №49

Nice friendly and knowledgeable employees. Nice selection. Good prices.

Ch
Review №50

Not too helpful. Asked for a couple things and they just said nobody has that in town. Ran over to Target and grabbed everything we needed.

Do
Review №51

Staff is very helpful. They carry almost everything. Store is very clean and organized. Guerneville Fulton Ace lives up to the quality one expects from this chain.

je
Review №52

One of my favorite stores because I find everything I need for my garden

Ty
Review №53

Decent prices good service

Li
Review №54

Very nice and helpful.

Ri
Review №55

Great product and friendly staff!.

De
Review №56

Great selection and prices. Friendly helpful staff. I come here a lot.

Ro
Review №57

Friendly staff. Good selection.

Do
Review №58

I can always find what I need and the service is very good

Al
Review №59

The woman at the front was very helpful and the cashier was very polite 😊

TE
Review №60

The service is marginal at best but very overpriced

Ga
Review №61

Always good to go there. They have almost anything you need.

Pa
Review №62

I love this store. They are always helpful finding what Im looking for or helping me figure out the answer to a problem.

Ma
Review №63

The most important they open earlier than other places

cy
Review №64

This place has more than just hardware ! They have seasonal unique gift items

To
Review №65

Easy to find help, cashiers very friendly.

Mh
Review №66

Love the littl mom & pop shop feel of this place. Customer service is great.

J
Review №67

Always a pleasure to go to Ace....glad youre close by.

Ja
Review №68

Like to come here for small repair stuff. Good section.

Ju
Review №69

Nice employees here, always helpful.

Ma
Review №70

They never have all of what I need so I have to make another trip somewhere else.

Da
Review №71

Good place to shop for basic around the home needs, with very good service compared to big box stores

Be
Review №72

Is always great service when I go there.

Su
Review №73

Great good old-fashioned hardware with helpful customer services/supports. Clean store.

Mi
Review №74

This place always has what I need. Service is great!

Sc
Review №75

Good folks working there,lots of stuff 4 the house,2 fix n repair stuff

Li
Review №76

Only place that had what I wanted at a good price and I looked many places.

Er
Review №77

Ace is the place!

Jo
Review №78

Fun selection or stuff, they have almost basics but not everything. Call ahead to double check.

Bo
Review №79

Great customer service, always find what Im looking for

Ed
Review №80

It is a nice store and like the area

Ni
Review №81

Great local hardware store

Te
Review №82

Helpful untill I tried to return something . and that became instant jerks . sorry for volgurl laungage but they wouldnt return ace product bought at another ace location fifteen miles away . I had to drive because ace couldnt do the return

Te
Review №83

Nicest people you like to deal way.

Je
Review №84

Always friendly and very helpful.

Na
Review №85

The staff is always friendly and knowledgeable.

Ro
Review №86

Nice well organized store with friendly staff

Ha
Review №87

Always courteous, professional, friendly & knowledgeable service.

ra
Review №88

Nice place to boost from!

Je
Review №89

Very helpful staff, great variety of products.

Ei
Review №90

Great service. Although it is a chain, it is a great, locally owned hardware store.

bo
Review №91

Place is a joke service was bs dont waste your time

me
Review №92

Has everything i need for the garden with seasonal sales on soil and plant starts

pa
Review №93

High prices...

Fa
Review №94

Very helpful with a huge variety of stuff.

Ro
Review №95

Friendly and very helpful.

Ro
Review №96

The only thing worse than the selection is the prices. And every employee there seems like they would rather be anywhere else.

Wi
Review №97

An excellent neighborhood hardware store. They have helped me finish many projects

Li
Review №98

Vary nice staff

Da
Review №99

Great service.

Mi
Review №100

Ace hardware has everything home Depot doesnt

Information
17 Photos
100 Comments
4.4 Rating
  • Address:2551 Guerneville Rd, Santa Rosa, CA 95401, United States
  • Site:http://acehardware.com/store-details/10295
  • Phone:+1 707-525-8635
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:8AM–6PM
  • Sunday:7AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
Similar organizations