What a lovely experience! I ordered online while the store was closed, got a personalized email the next day for special Monday hours, walked in, and received such a warm and effusive welcome. The store owner was respectful and eager to show me all the features of my purchases. Im only sorry I parked at a fast-expiring meter and couldnt chat. Next time!
First class and knowledgeable service. Good prices, too.
This is a great store, and so often when we go looking for something that we need thats related to travel, we look here first and we find it. Being a strap-hanger who prefers to be unencumbered, Im especially partial to the selection of purse-sized backpacks and hip- pouches.
Wow, this shop is loaded with great options and buzzing with eager travelers. I enjoyed the personal service and care, and left knowing I had the right backpack. Thanks, Bernie and staff for this enjoyable experience, xoxoPeg
Excellent personally and service to repair warranty item!
Huge selection of luggage. Friendly and knowledgeable staff. Prices are very fair.
Always goes above & beyond. They have excellent products, knowledgeable & most helpful & friendly. Shop local.
I Purchased numbers of items and most recently an attache that I love from California Luggage It is just perfect. This after much searching and patient help from Bernie. His fine service and excellent products have been consistent for the 25 years I have known them. You can even talk politics from opposite poles without feeling your at odds. That is as good as a purveyor of excellent wares can get...
I was very impressed with the knowledge that the owner had on his products. On top of being knowledgeable, he also has a no pressure approach, which made this a very pleasant experience. Definitely will be going back to make our purchase.
Came in on the fence about buying new luggage for family as my daughter wanted me to go to Costco, but luckily for us their staff and owner were super personable to our family. Owner even spoke to my youngest as a real person with her own sense of style and wants. Really impressed with this place. Thanks for the great service and awesome gear. Now we travel less frustrated about bags breaking or causing us to go slow.
Absolutely impressed by the staff, variety of items and VERY reasonable pricing. Nicole in particular was very helpful in sourcing me a beautiful leather computer bag. Great little store full of cool stuff.
Great customer service...love going to them for all my luggage and travel needs...thank you!!!
Great inventory, wonderful customer service. Nice people.
Owner fantastic very knowledgeable lots of different and great things in the store, Validated my parking all around great place to shop
Super-helpful staff, large selection, and comparable pricing. Happy to support this local business 👍👍👍
Knowledgeable, friendly, owner and a pleasure to do business with a local, owner who’s been in business for over 30 years!
There are some things her you might want. I however am not, or never have been a fan of the owner and his poor and selfish attitude about the downtown area and blaming it and the City of SR for his not being busier. Try being nice I have suggested, but...
I really appreciate this store, the family whove owned and operated it since the 70s are really nice and making buying luggage easy. The have a ton of selection and lots of fun bits and pieces for those of us who love to travel and organize our bags!
Super friendly, excellent selection and quality everything you want from a luggage store that you cant get at a box store.
Great friendly service. Locally owned and operated for as long as I can remember!
Knowledgeable and friendly staff. Great selection. Lots of odds and ends for travel.
Helpful, knowledgeable, my go-to travel store.
Friendly helpful staff.
Great customer service