The $5.99...Golf umbrellas are great..super large ...wonderful forpowerchairs for the handicapp. Great rain coverage.
I visit the costumer service in this place all employees was very good and very helpful with my issues and very big thanks for Katie and Anita at the Costumer Service thanks again
What can I say... its Home Depot, they have lots of beautiful things for your home improvement projects. My experience with their service is polarized, sometimes youll get a very helpful informative person and other times they act as is Im interrupting something way more important than me and they cant wait to shake me off to get back to it.
Home Depot is Home Depot. This location has excellent staff. Awkward layout till you learn it. But well stocked.
Home depot is the best place to go. The people who work there are great and very helpful
I can always find what Im looking for! Best place to go to!
Good selection. Clean. Employees dont know that much but do know store layout
We are at Home Depot often and have always had a great experience at this location. Friendly people, very willing to help and offer advice. Great job to staff at Home Depot in Santee!!Add on: just picked up two very heavy (300+ pound) vanities. Marissa and Kim made it look so easy loading them with careful precision into the truck, along with smaller items we had also purchased. Appreciate the care, skill, strength and friendly service!
I like shopping in this home depot i think is more organized and stocked but when i ask a employee for help or trying to get there attention they turn the other way and the ones that i get to ask for help they have a attitude now this is the Males i have no issues with females workers
Prices too high. Has incomplete for sale. This had the tool and the pole but not the bracket that holds them together. Some staff...not in concrete but in power tools are not knowledgeable in the tool or blades they are selling.Next time I need something I am headed to Lowes
Not a good trip. Went to do a Propane exchange. Paid in advance waited 20 minutes.. another 5 minutes of searching only to be told all their exchange tanks where empty. Had to go back inside and wait in line another 19 minutes to get a refund which took 3 business days to show up on my credit card account. Only good thing thst came out of this was that afterwards, I went down the street to Lowes and was able to get an exchange there for a dollar less. Go figure!
Home Depot, Curtain rods...This location seems more friendly that the one in my neighborhood...👍
Love my home cheapo
Everyone is so nice and helpful, even the customers were trying to help!
Great service. The home depot folk know their stuff. I had to leave Lowes because they had no clue about concrete for posts. The home depot folk pointed me to the correct product. Worked out perfectly.Home depot is now my go to building material store.
Best Home Depot in San Diego!!! Excellent customer service especially the guys in plumbing they really know their stuff. I love coming here
This a great store, with excellent service! I have been shopping here for years. The garden section has a great selection, way better than other stores I have visited in the area.
Just a little overboard with the line and spacing police in the garden area checkout today.Yard duty needs to go back to school. It would have been nice to open the other register and take our money instead of making us all line up like school kids.Plenty of stock and supplies.
I dont recommend ordering any appliances from the Home Depot in Santee! Especially from Danette Cirellol. They will take your payment in advance and tell you a delivery date; then postpone that date for weeks on end, without the courtesy of a phone call. If you try to get a refund, they will not refund anything until the items have arrived in the warehouse. Home depot over promises and under delivers. Their employees and managers have poor customer service skills and could care less about the customers. I will never waste my time shopping there again.
I can find everything great
A big shout out and thumbs up for the customer service desk folks and garden tools manager-and floor staff that worked yesterday!!! I tried to order an item on line and just couldnt get it to go through. So plan B. Call the store and see if they even have the item. Yes! Different price and different combination of items for price point. Plan C. Go to store and purchase separately. Silver lining and big win! Not only was I allowed to purchase all items at the internet price, but everything was waiting for me at the customer service counter!! You made one lady a very happy and grateful gal!Happy Holidays! Mary V.
Gotta love this place. Very friendly employees.
This is an older location in Santee. Im giving this location three stars for several reasons. They do not have a Tap and Pay feature at the registers, the staff was pretty slim, and compared to the newer Home depots their garden department is really not that nice.
I would caution anyone who orders an appliance on-line from this Home Depo they use a delivery company called Temco Logistics. First we purchased a dishwasher for our daughter as a mothers day gift. It was installed with a huge dent in the front, then they were supposed to send a replacement gave a date to deliver with no call no show. We have been calling, and after several calls we are told they cant find it. What a joke. Spent 1 K on an appliance and we have to do all the follow up. If you look at the reviews for Temco they are all 1 star or less. Shame on home depo. I will be writing to the CEO who needs to know what is truly going on at the field level and the incompetence we have had to deal with.
Whats not to like? Tons of parking. Conveniently located. Everything you need for anything to do with home stuff. Friendly staff that you can actually find when you need something. My favorite Home Depot.
We stopped at Home Depot this morning for turf and Kathie was actively waiting for us and asked if she could help us at the cash register. She welcomed us with a warm smile and chatting about our turf project. She made our visit to Home Depot pleasurable and made it a great morning. Thank you for your service Kathie! We will be sending our family and friends to Home Depot in Santee!
Helpful staff especially if you dont know the store
Great service at the parts department. Thanks
Garden vegetable plants selection pretty limited. Like one variety of cherry tomato. Lots of different kinds of peppers though
Great store with huge variety and assortment of products. Prices are usually high and overpriced sometimes you find a good deal on holidays.
I wish i had caught her name, but there was one lady who approached us and asked if we needed any help and was incredibly helpful and so nice when we were looking at kitchen counter tops and needed some samples. She was great and everyone was super nice, especially happy to see our little girl and say hello. It was a great visit.
Santee has a better selection of lumber than El Cajon but, the parking lot and checkout lanes are horrible.
Great, had a problem with a new weed whacker, they said no problem to straight across exchange. In and out 10 minutes.
I usually do not give 5 stars to home depot, everytime I look something up on my phone and see what isle it is on, it is never there. However they get 5 stars today! I took back a milwaukee chainsaw that broke on me after 5 days and they exchanged it with no questions asked. I felt like I was at Costco or something.
Check out lines were super fast
Up went to santee store looking for wood shelving for walls asked in associates in doors he had a tag on said 5 years was advised they hadnt sold any they havent had any for acouple years preceeded to tell he doesnt. O his job I evently found em your employees need more training and less gossiping between employees home depot is the worst Ill go to lowes from now
Never too busy and the self-checkout is nice and quick. Easy to find what youre looking for!
Most the time love home depot and going in the plant dept but today it was too hot. Oh well brought my flowers and soil stayed in the main store for the ac and I was good. They need to restock on several items but I found what I needed and left. No problem finding help there.
Karen from the Garden department was so helpful & friendly. Definitely received the info we were looking for.
The flooring and paint salespersons were fabulous and so helpful, Im usually good at getting names but didnt this time, will go back and get the names.
Well organized. Friendly staff knowledgeable staff.
I started my day just hoping to continue to feed a dream I have had for over 25 yrs! I was looking for a She-shack/shed. From the minute we began to look at the Tuff sheds we were politely offered help by “Tom”. He answered all my questions without me feeling like I was being pressured! He is the reason we then met with Kathy Bacon. I was sold!! And then, because I was paying cash ( I had hidden away and slowly built over years) I had to go inside. My whole experience was perfectly capped off by getting to be checked out at the Pro-desk by Sales cashier Kimberly (according to my receipt) and who I believe was her supervisor - she recounted the cash to verify the amount. They celebrated the moment with me and were so kind!! Who ever is doing the hiring of employees like these four is doing an amazing job!! I’m very pleased with every aspect of this day!
The just bought the M12 jigsaw used curbside pickup for the first time cuz Im being lazy theres a kid sitting outside and he was quick didnt even have to send a text and then I realized I had to go in anyways because it doesnt come with a blade unbelievable
I went to The Home Depot to have a duplicate key remade for my 2006 Jeep wrangler Sport tj. Apparently, not an easy task. The 2nd made key was the keeper.
The Home Depot in Santee continues to impress me. Anytime that I have had a large load I have had an employee approach me and ask me if Id like assistance loading my purchase. There are always employees available to help answer questions. My most recent experience was in the garden center shopping for fruit trees. Edyth was SO helpful and full of great knowledge and tips. I did not have to look for someone to help me. She was walking around offering help. Keep up the good work Home Depot!! The other home improvement stores in the area have a long way to go to reach your excellence!
Always a very clean and organized store! Always pleasant staff and willing to help! Nice experience!
Zero help. I asked employees for help, they paged for help where I was.... Looked and waited for another 15 min with zero help. Most bolts and fasteners empty.I would avoid this location and opt for the one in El cajon.
I work there and its the best store in the world!
Somewhat busy. Helpful person at the door. Quickly got my dewalt puller, Klein tester, and 2 axle straps.
Its home depot. Im finding this location putting more items on the floor in the aisles which makes the flow of traffic awkward, and theyve changed where many items are without changing the signs which made it Take longer to find what I needed.
Not as big as Lowes.not much of a selection or help.
This location is the best that Ive been too and closest to home as well. By far better section, floor layout, and customer service than other HDs Ive been too. Thank you.
My favorite store by far. I prefer The Home Depot over Lowes or any other similar stores. Its a lot easier to navigate and the staff are a lot more helpful.
Always good service
Needed 16 gauge, 21° angle nails for a nail gun. They had them in stock and we were on our way in no time.
Super friendly staff and always have the things I need
I visit this home Depot a lot for work and the people there are helpful and is generally a good place to buy your home improvement stuff.
I have shopped here for over 15 years and never had an experience like today. After parking to purchase plywood, I realize there are no lumber carts in the parking lot. I look inside the store to find nearly all of them are in the store with doors on them. I walk back outside to find another 10 plus people looking for the same thing. I asked the loading crew why they are in the store, and I am told they get stolen. Is that the best excuse you have... seriously who the heck wants to steal those?? I had to use a small flat rack to lay 4x8 plywood sheets on and fight them teetering as I struggle to get thru the isle (4 feet wide) to get to the register just to leave.The store manager needs a reality check. Lowes is only 5 minutes away.
I give a three star review because the gentleman that helped me looking for my items was very helpful (wish I had got his name). It takes alot for a cashier to make me write my first bad review ever. Being a cashier for three years and in customer service for 15, I know its not easy dealing with the public. Breanne with the glasses checked me out tonight with a rude attitude making me feel very uncomfortable. I walk up to the checkout stand and as soon as we make eye contact she literally burst into uncontrollable laughter. I asked her if she was ok, she ignores my questions and continues to laugh. She whispers to the other cashier next to her that looks embarrassed from her actions. Says to the other cashier as she turning back around Thats how bad he wants me..... okayyyy, TMI. Im so confused at this point as to whats going on with her, but whatever right? Asked for a bag for my items, as she hands it to me it drops on the counter and in a very condescending manner tells me to have a good night. Maybe if she didnt ignore my question and continue to laugh, at lest say something or even fake saying have a good night in a kind way, I would of never felt any type of way. I really wanted to mention to her in person how weird and unprofessional she was, making this simple transaction confusing and so uncomfortable but thought this review would catch her attention and hopefully help her grow in dealing with customers.
I needed spray paint for an outdoor project and Home Depot had a great selection of different colors and types of spray paint.
I was worried about this return because I didn’t have a Recipt. Lisa quickly put me at ease and was able to look my receipt up using my Debit Card! I also opened a couple things and was worried about them. LISA again made me feel so much better when she took them back no questions asked. I got more money back than I was anticipating and went shopping again. Lisa was super helpful, personable and very quick. I will be back and recommend this location.
Love this home depot its always quick and painless, however, for some reason I always get confused about the location of some items
Bot some railroad ties, check out was simple and quick. The checker we was fun and great to talk to.
Its Home Depot so theres not much else to add.
The people help when you have a question. So far so good.
I always find what am looking for but never just leave with what I came for
Its home depot. You will find pretty much anything hardware or co tru tiin related from plumbing to car equipment they got it. The staff was nice and returning items as well is no issue. Not much else to say other then home depot has it all
Friendly & laid back staff. Also staff is eager to bassist & or answer any questions or help in any way thats needed or possible.
They have great stuff but customer service is not so good. Please talk to your Employees to get them to be pro active. Thank you.
Horrible organization at the return and order pick up area. What makes it worse is that the employees make no effort to help direct the chaos or to help clarify where to stand and wait based on why you are there. Instead of asking or directing customers, they stand and talk amongst themselves. All Im trying to do is be a courteous shopper for my fellow customers and HD, and follow direction.
Always have everything
Good selection of products at a fair price.
Bill was very helpful in the plumbing aisle! We appreciated his help very much and you have a great employee there! I want to rave about it him, we were very appreciative of him.
Great garden center
Its hard to fine someone to helpyou
The gentleman in the lumber department were so helpful
Wish I had $ 200.00 to spend there. I could get some plants an drip irrigation needs.
Wasnt in the store very long, but they had what I needed in stock and their checkout line was very well organized. Cashier was very pleasant and professional.
Looks Good. Great place to make a happy home.
Very cool and very professional thank you
From start to finish, which included an online pick up and buying in-store items, everyone was helpful and professional.
Always find what I need!!!
If youre a veteran dont forget to take your 10% discount by taking your DD-214 in. This is for veterans who have earned it 👻
Always enjoy looking around the store. Bought an air compressor today and a couple of Halloween decorations.
One of the best stocked and most helpful Home Depots Ive ever seen. I will be back to this store.
The staff at the Return/ Service desk were very rude and not helpful at all!
Found everything i needed at ease
Went for a Christmas tree...and, they had some on sale! Nice selection.
Sometimes difficult to find someone on the floor, bit when I do they are almost always helpful and friendly. Good supply and product usually too
Curbside pickup was a fail. Sent the email reply that I was there and waited and waited. No people in any of the vehicles parked in curbside delivery spots so I went inside. No apology. Pulled the items out of the locker and didnt offer or suggest a cart. If they had brought them out as expected they would have been transferred to my truck from a cart. I like the people who work there but wow, way to NOT deliver on what should have been easy and efficient.
It was fun, the people are nice and they make you feel like family.
We Love Home Depot, its like an adult toy store. We went today to get materials and hardware to update and fix the house we just bought. We had to ask an associate were one item was and she quickly says isle 13, it was impressive. she was working in the lighting department and knew where window locks were. Im not sure if thier associates change departments by shift or stay in the same department, but none the less it was impressive. Will always recommend Home Depot and go there first before the other guys!!!