Worst experience ever ! Listened to my tech order my units and when Locke gave them the wrong unit after I went and paid and said exactly what I was there to pay for, they will not own up to they’re mistake and want to play head games to worm out of it . And said they don’t listen to they Customer that is paying and that they only listen to the tech that did the ordering! Really cause we both said the same thing ! I think they need hearing test!
Great had what I needed very helpfull thanks
They always have what I need to do any job that comes up.
Lazy workers that didnt get off stools. Will never return
The gentleman that Locke Supply are very knowledgeable and helpful I go in there all the time never had a problem.
Never heard of basic electrical supplies. Thought this was an electrical supply store. So much for supporting local business.
Ok
The HVAC folks are above the mark! Super all around resource. They dont just sell HVAC, they are very knowledgeable, and serve you like they really enjoy it!
Today is 5/24. I purchased a new fan motor for my AC unit from Locke on 5/4. Turns out the motor is defective and Locke will not warranty their product. Its less than a month old!! I would never recommend this company to anyone. They will not stand behind their products the second you walk out the door. This is horrible customer service. They should be ashamed for taking peoples hard earned money and not standing behind something 3 weeks later.
Great place and very helpful. Just dont drive over there thinking theyre open on Saturdays when its memorial day weekend!
Great service very helpful and knowledgeable
Not familiar with electrical details so was asking questions. The clerk acted like I was waiting his time. He was very put out by having to show me were things were in the store. Then he would point at a general area. Asked if they could cut a piece of pipe. He sad no dont do that here. Really rude and not caring about the non contractor customer. When I said i guess I need to go somewhere else, he said I guess so.
The plumbing and electrical is a great place thay all ways have a solution for my problems and the staff is very friendly and knowledgeable and I will be coming back for all my needs
No very friendly or helpful charged restocking fee, I try to support sapulpa business. Hard to do with all the crappy customer service, i wont be back
They know everything they handle
I have to agree with Mr Reed.
A +