Gym Source is closed and the store is now Johnson Fitness and Wellness
Over the top communication skills! Great website, knowledgeable, friendly, helpful, flexible. Install guys were first class. Although not branded as a discount store, i felt i paid reasonable prices for the equipment (all things being relative). Chris even offered to deliver a stray piece of my special order personally, that is extraordinary service! i hope this all star team continues to be successful. Pic of my home gym from Gymsource.
We bought a new stair master in January 2020. Jeff Hensley was a great salesperson. He worked with us to get exactly what we wanted and at a good price. After delivery, we experienced a slight squeaking noise. Larry came to our residence and gave it a thorough check up. He is extremely knowledgeable. The stair master is working well. We are so happy with it. Gym source is top notch.
I am an independent personal trainer in Sarasota. I coordinated the purchase of a commercial grade leg extension/leg curl machine for my client with the help of Chris Cesare from Gym Source. He was very responsive, helped me find the best option for my clients home gym and also contacted one of his clients so that I could test out the machine I waslooking at. Chris exceeded my expectations throughout the whole process. Color match and all. Even the delivery and set up was right on time and very professional. I highly recommend using Gym Source for all of your gym equipment needs. You won’t be disappointed!
I have done business with this company for years. The equipment they sell is high quality. Their service before and after the sale is a 10 out of 10! Their service department is there when you need them. Honest high integrity company! Phil in Tampa
Highly recommend this store & my Thanks to Christopher C for taking a lot of time to explain pros & cons of each piece of equipment. They are very knowledgeable here & want their customers to be happy.
Chris was great. He’s extremely knowledgeable about the equipment and what would work best for me. He’s professional with a great sense of humor. The guys that delivered my equipment were on time and also professional. Overall I had a great experience and would highly recommend Chris and his store.
As a fitness professional, I have been a Gym Source customer for the past eight years. They offer high quality equipment at competitive prices, and its always smart to try before you buy, which cannot be done online. Over the years I have referred many in-home training clients to purchase equipment there as well, and every one of them has been impressed with the knowledge and service that Chris and Jeff provide. And if there has ever been something you need that is not in the store, they are quick to special order it for you.
Jeff and Chris were very helpful in selecting a good, structurally sound machine. They offered us a fair price; the sale and delivery team was also great, making the entire process super smooth. Terrific business!
Our experience with Gym Source Sarasota was great. Jeff was extremely helpful and knowledgeable in assisting us in the selection of the best fitness trainer for our needs. The delivery and installation went very smoothly and on schedule. Installers were very professional.All in all - a very pleasant experience with Gym Source.
GymSource not only delivered my new Precor stationary bike he also moved my treadmill from one house to another. The team was amazing and professional. They were clean, neat and on time!!
I had the pleasure of dealing with Chris Cesar the Store Manager of the Sarasota store. I discussed buying a Octane Xr6 which was being placed on sale for I think one day but I couldn’t get down there for a few days and he locked in the Sale price till I got down there so I gave him a credit card and a few days later I drove down met Chris and spent and hour trying to decide since the sale price saved me over a $1000 but it was still over $4000 not once did he high pressure me but he did assist and explain any questions that I had about the machine . After the hour even though I liked it a lot it wasn’t for me enough especially at my age and of course the price. Chris understood and quickly refunded the entire amount back to my card and he even thanked me for driving the 31 miles down to his store to try out the machine in question. I could not ask for better service I got from Chris Cesar the Store Manager I only hope the Company will respond to this review and compliment him for all his efforts on my behalf and the company behalf. He served both well. Thanks Chris.
Chris helped me out and did a great job. Tried to get me the best machine for my needs rather than pushing the most expensive thing. Really appreciated his help. Will be back for sure
Great customer service and inventory. Sales associate worked with me to determine which piece of equipment was best suited to help me reach my goals. Delivery and set-up went well.
Received excellent guidance and help in the store when trying to decide on a treadmill. After purchasing the treadmill, the delivery and setup was quick, courteous, and professional. I highly recommend Gym Source.
As a business owner myself, if I treated a customer this way I would get crucified. My delivery date was canceled for a second time. The first was 10 minuets after I left the store, the second time was 2 days before delivery. I was told I had to wait 2 more weeks. Really? In 4 weeks I can order a car from the factory custom built and have it in 4 to 6 weeks. Then I’m told I’ll give you a few bucks off. REALLY? A 4 week wait and I’ll give you a few bucks off???? I’m not looking for A FEW BUCKS OFF! Customer service should have offered me the floor model. If I were Tuff Stuff company, I would find another distributor to sell my product, imagine when you call for service...
I was searching for the ultimate workout gym for my new house, and relentlessly searched all the way from Tampa to Sarasota. Without a doubt, the best possible gym including price found it’s way to Gym Source in Sarasota. The major difference was the excellen service conveyed to me by Chris Cesare. He not only took the time to show me the choices I had, but also returned every single call I made to him over a 3 month span. Further, Chris never pressured me and treated me like I was one of the family, hence I wound up buying a Hoist Elite 4 Gym. I absolutely love this gym, it’s beautiful to look at, takes minimal space, and essentially does everything you want it to do, at a really great price (Again thanks to Chris). After I bought the equipment they weren’t like your usual car salesman, they continued to treat me like a premier customer. If your in the market for any exercise equipment, I would highly recommend you go see Chris at the Gym Source in Sarasota. And by the way, I’d like to give a big shout out to Jeff, at Gym Source as well, as he also was extremely lovely to deal with.PS. There delivery people and setup people couldn’t have been nicer, they were timely efficient and let us know exactly to the minute when they would arrive and set our gym up. Touché!!!!!
My overall experience was excellent. It started with Gym Source Sarasota Manager Chris Cesare who is very gracious, knowledgeable and trustworthy and ended with their delivery crew headed by Marco. Not only does Gym Source carry high quality products they have the team to carry through with their goodname. I recommend Gym Dource to everybody without hesitation. Rodolfo Ouano, MD
The customer service I received while here was absolutely wonderful. Jeff went out of his way and made my visit pleasently memorable!
Nice store a little on the small side but the salesperson was very nice and informative.
Gym source is all great people and great prices, thanks everybody there.
Just pray your expensive equipment doesn’t break. Their repair scheduling is the worst. They will change your appointment without telling you. Four times they said they were coming out but never showed. Now I have a $4K useless True Elliptical that I’m going to unload for cheap. They have the nerve to take $199 to review the repair then never come back to do the job. I will never deal with these people again.
The purchase was facilitated at every point, and when I called back a couple of months later for assistance, I got immediate help - a personal phone call from the manager. Cant get better!
Very accommodating. Highly recommend.
Best source for athletic equipment in Sarasota.
Great store and Professional Service