Having no experience with hot tubs we truly were pleased with the sales team at sleep and spas and the wonderful guys they recommended for electrical, and concrete foundation! A follow up visit with Brian on maintenance and safety of hot tub was a nice surprise!
They are working with me now but still do not have product. They are working to fix the situation.aMy husband and I purchased a massage chair and hot tub from this company at NYState fair and after being sold in merchandise have yet to receive anything but a hard time and first payment is due ! If your looking fir good service after sale or any service for that matter do not do business with these people !!
I was unsure walking into the store if I would fine my perfect mattress (as I had been looking for months), but after a few months sleeping on the mattress I bought from them I can honestly say it was a great purchase! Eric answered all my questions in detail and worked with my budget to find me the best mattress possible. I am very pleased with my experience and will be recommending to friends!
What a GREAT experience! All my questions were answered even before I asked them. I couldnt help but buy the Hot Tub I fell in love with. Priced very reasonable and Eric is willing to go the extra mile to help. Definitely worth more than 5 stars.
If you want to buy a hot tub, this is the place! The owner, Eric, is extremely knowledgeable and patient. He answered all of our questions, anticipated ones we didn’t even know to ask and was so helpful as s tried out jet pack after jet pack. And, icing on the cake, he can get you a hot tub much more quickly than any of the other places we visited in Saratoga and Queensbury. .
I’ve had this mattress for a week now and I’ve slept way better ever since I purchased it. Additionally, the salesmen went above and beyond with his great customer service. 10/10, would come back if I needed to. :-)
What a beautiful store. We went looking for a mattress, but ended up buying a mattress and great looking wood headboard with an adjustable frame... wow how comfy. The price was very fair compared to the other name brand stores.... We dealt with Lindsay, who was lovely and so knowledgeable. We will definitely be back to look at their Spa Options. What a GEM in Saratoga.
Amazing experience. Eric is extremely friendly and knowledgeable. He clearly explained all of the different kinds of mattresses and helped me find the perfect one for my needs. He was very transparent about the prices and did not try to push me into buying something more expensive like some salesmen do sometimes. To top it all off, he included a 6 pack of toilet paper for free!!! Not sure what I would have done without that during these corona times. THANK YOU ERIC!!!!!!
What a pleasure working with the team at Bennington Mattress! Eric was so knowledgeable and professional ... so happy we went with Bennington Mattress. No need to go anywhere else! Thank you Eric for giving us the best night sleep we have had in a long time!!
Eric is brilliant. Low pressure, knew everything about mattresses. Very accommodating and patient. Will buy again, if I ever need another mattress.
Was in need of a new mattress but didn’t know where to begin my search. Eric was super helpful and knowledgeable on which mattress would be my perfect match. He was spot on! I purchased the M1 mattress and haven’t slept better! He even personally delivered my mattress the next day. Great service!
Great customer service, best quality and no hassle purchase. Thanks so much for making purchasing a bed so easy! I highly recommend the Saratoga location!
We were skeptical about buying a spa from a mattress store. But as soon as we got to the store we realized Bennington Mattress is so much more than just a mattress store. We looked around before we shopped there and Eric was fantastic to deal with. We are really enjoying our Caldera Spa. Wish we had gone there months ago. Fantastic Price too. Thanks Eric, you are the best!
I stopped in at Bennington Mattress a few days ago looking for a new pillow, because my regular pillows absolutely would not cut it and have been causing me neck pain for weeks.First, important to note that my husband and I bought our new mattress from Bennington about a year or so ago and Eric literally could not have been any more helpful. He’s incredibly knowledgeable and he’s not about pushing a sale just to make a sale -he’s about finding what’s right for his customers. I returned as a repeat customer this time around. I will never step foot in another furniture store so long as I live because I know I can get honest and dedicated service at Bennington Mattress.Anyway, I went in and before I was even shown any product, Eric asked a number of questions about my sleeping style, preferred pillow type, etc. He brought over 3 different pillows, went over each one with me, offered me information about my sleep style (I’m a back sleeper), and then helped me pick the right one. I’ve slept like a baby for the last 4 nights. Not to mention, he helped me pick the right product for a VERY fair price. It actually made my day. Thank you, Eric! We will be back :)
I have been looking for salt system spa and tested different models at a couple retailers. Love the Caldera spa I purchased from Bennington Mattress and Spas. It was better than the other dealers and they were almost 20% more expensive. So happy with my decision to buy from Bennington!
Hands down best service ever. Bought a Tempur-pedic mattress 3 years ago, walked in (masks on) and Eric remembered us, was able to recommend a pillow based on the bed we purchased and our sleep pattern. Very knowledgeable. Ill only ever buy from this Bennington Mattress.
This place gave our mattress shopping an amazing experience. First time couple buying their new mattress and i would not have gone anywhere else!! Wish i could give more than 5 stars! Customer service is absolutely amazing and he took the time to really listen to our needs and wants. We are sleeping 10000% better thanks to Eric!!!
We purchased a Massage chair and Eric did an excellent job explaining the features and benefits of owning a chair. He was very knowledgeable of the product. He spent a lot of time with us and answered all of our questions.The delivery team of Jon R. and Sidney did a great job. They called ahead and arrived on time. They were courteous and friendly, and did a good job setting up the chair in a timely manner.
My girlfriend and I bought a mattress from Eric last November, and I can honestly say Ive never had a better furniture shopping experience. The thing I was was most impressed by was how well he explained each mattress we tested without getting too wrapped up in technical details, or hard-selling us on feature rather than need. You can tell he really understands and cares about the kind of investment a mattress represents, and that he doesnt want you to be unhappy six months later.Its been well over six months since I got my mattress, and I can confidently say it was a solid investment because I had the right guidance, and we ended up with something that fits both of our preferences.
My boyfriend and I recently bought a new mattress at Bennington and it was a GREAT experience. We worked with Eric and he was incredibly knowledgeable and patient. He took the time to answer all of our questions and reviewed all of our options with us. He helped us to pick out the perfect mattress and we are sleeping better than ever!
My wife and I went shopping for a mattress went to three different stores and came back to Bennington mattress. Eric was very knowledgeable and helpful and helped us find the perfect mattress for a guest bedroom. We will be coming back to buy another mattress for a master bedroom. He gave us great service and did not pressure us. I would recommend Eric to anyone
Eric provided exemplary customer service. He went out of his way to make sure we were 100% satisfied with our purchases. He is also scheduling their truck to come back and pick up our old mattress that got forgotten when they delivered our new. I would highly recommend you stop into Bennington Mattress in Saratoga and talk to Eric before purchasing a mattress anywhere else. He is very knowledgeable and all about customer service.
Place is 5STAR!!!! We purchased mattress from here back in July the owner was beyond helpful. Didn’t rush us, patient, well informed and super knowledgeable about the product. I can’t say enough what a great experience and what a great mattress, so comfortable!!!!!! Pillows are next level comfort!!!!! Sheets are phenomenal as well!!!!Hands down this is the place to go if you want a superior product and quality service!!!!
We had such a great experience at Bennington Mattress. Not only do they have great products and service, but our children also loved it because they were able to watch a movie while we picked out our mattress. We highly recommend this store!
Me and my wife shopped at the Saratoga location. Eric was incredible when helping us search for a new mattress. The experience was personal and he devoted all of his attention to helping us find the best mattress. The location in Saratoga is easy to get to and they have a great selection. I highly recommend doing business with Bennington Mattress, and thanks Eric we love our new mattress!
Incredible customer service!! My son will be three this month so its time for a big boy bed and I had such a great experience buying my mattress I had to come back. Thank you Bennington Mattress!
Absolutely loved my experience at the Saratoga store! Staff really took the time to help me understand the mattresses I was interested in and even some I didn’t even consider would be a good option for me. They were incredibly patient and honest. LOVING my new mattress and pillows!
Eric was helpful and knowledgeable about all of the products offered. Showroom was clean and well stocked, all items were quality. Eric used a great deal of patience while our family tested mattresses, and he helped us determine which products best suited our preferences. Prices were competitive and unmatched elsewhere. We left pleased with the customer service, price, and quality of product.
We just purchased a new mattress from Eric at Bennington Mattress. He was outstanding to work with. He was so knowledgeable about every product in his store, and he did a great job of dissecting our mattress needs. He did not put pressure on us and he was very respectful of our budget. P.S. Eric made the experience completely kid friendly!
Exceptional customer service, we had the pleasure of dealing with Eric, not only did he show us the different products, but he kept everything in our budget, I left extremely happy.Can’t wait for my new bed and couch to come !!I would highly recommend this establishment!!! The quality of the furniture and mattresses are fantastic
From the start when I went to Bennington in Saratoga I was pleased with the service and information that I was given on the differences in mattresses and frames. Since receiving my mattress I have slept so well. Its so easy to fall asleep and I wake up before my alarm goes off. I wake up feeling like Im actually rested and refreshed. I should of bought a new memory foam mattress years ago. I wont sleep on anything else from now on !
My experience at Bennington Mattress was exceptional. It’s so refreshing to interact with a business and receive excellent customer service. Right from the beginning Eric was very knowledgeable and down to earth and the showroom is warm, clean and welcoming. I bought a Tempurpedic mattress with an adjustable base and it has made a profound and positive difference in my sleep. When my mattress and base were delivered the delivery guys were professional and focused on the details of assuring the delivery went smoothly. The base that arrived with my order was damaged and with a quick phone call the company gave me another base on the truck which had many amenities not included in my order so I would not have to wait. The prices were competitive with other mattress/ furniture store and I liked that mattress sales are the exclusive focus of Bennington Mattress. And to make things even better is the strong drive to give back to the community by engaging in fund raising opportunities for members in our community who need assistance. I highly recommend them.
Thank you for being so patient with me. I cant wait to get my bed. Overall great experience with the whole process. Thank you for working with me.
If I could give a 6th or 7th star I would!!Working in fitness, sleep is essential for me, as I am constantly moving during my day, as well as helping others with their health. So, when I needed a new mattress in December, I went to Bennington Mattress.Eric was phenomenal at guiding me through the process of which mattress would be best for me. He brought me through a bunch of options, showing me which ones were better for my lower back, whether I sleep more on my side or back. He gave me plenty of time to try each mattress, and it was a really great experience.After receiving the hybrid tempurpedic mattress and the adjustable base, I can position my head and legs in the best position for my body.Along with that, I grabbed both a cooling pillow and a CBD infused pillow on recommendation from Bennington, and seriously...I have not slept better in my life.I monitor my sleep cycle through a fit bit, and I was always somewhere between a 70-74. My sleep score has been over 78 everyday in the past two months!!Thanks Bennington!! You guys are the freakin best!!
Eric did a fantastic job! Very knowledgeable and took the time to educate us on the different mattresses. Would definitely recommend shopping here!
Owner is very knowledgeable and spends a lot of time and energy on each customer. High end selection, beautiful building.
Eric was a tremendous help. I was dreading going into a mattress store and being badgered and pressured -- but Bennington Mattress was a relaxing experience throughout. In fact, we got in and out in about 20 minutes on budget and on the schedule we needed.When we first entered we were walked through the various options and asked up front what our budget was. Amazingly, we were given many great options in our price range. We got to try 7 or 8 mattresses until we found the perfect match.No bait and switch pricing or gimmicks at checkout. Just a nice experience.
My husband and I visited bennington Mattress, in Saratoga Springs, today. We intended to “check out the place” and see what they had. Eric greeted us as soon as we walked into the store, asked us some questions and showed several mattresses that would fit our needs. Also, he explained how they are made. He didn’t pressure us and told us to take our time. So, we did! We laid on several mattresses before deciding to buy. It would have been easy to fall asleep. LOL!Before doing the paperwork, he directed us to the massage chairs he has. They were wonderful! We’ve never sat in massage chairs like that. He even invited us to come in, again, just to use the chairs.He gave us a great deal, with some extras, and I have a feeling, our new mattress is going to make us sleep/feel much better. Can’t wait to get it. It’s being made locally, which is great!We definitely recommend Eric at this store, if you are in the market for a new bed. He will be having a sale on Veteran’s Day.
Eric was very helpful in helping me choose the correct adjustable base for my bed !
Great service from Eric! Easy to work with and pleasant disposition! Great prices, too!
We had a great experience at Bennington Mattress. Eric helped us decipher the complexities of the various species of mattress and find the right vessel with which to sail the seas of sleep.
Beautiful store, great prices, and selection. Loving my new Tempurpdic!