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Saratoga Ace Hardware
12870 Saratoga Sunnyvale Rd e, Saratoga, CA 95070, United States
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Saratoga Ace Hardware
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Jo
Review №1

Ive visited this Ace Hardware store several times in the last two months. Each time a staff member cheerfully answered my questions, showed me to the items I was looking for, and otherwise was helpful and friendly. Prices were quite reasonable, and the customer service was exceptional.

Da
Review №2

A great throw back neighborhood hardware store.

Mi
Review №3

They are very helpful at this ace hardware. Great service!

Vi
Review №4

We had a pleasant experience of getting our car key copied. Ours was 8 years old Honda Odyssey and we brought our own shell with a blank. Usually they use their own key Ang program the key. But we wanted only part of that. Not only they very courteously did the copy they even made sure that the key works for ignition and car doors. They had to work on it twice for that and they did it with a smile. So had great customer experience and other thing I noticed was that their interaction with all customers were pleasant and professional. Will surely go there again.

Mi
Review №5

Nice people that helped me with my issue.

Ch
Review №6

Employees are great. Small store. They seem to be out of stock of what i need every time i go.

Ja
Review №7

I shop site regularly. Find they are well stocked or will help order friendly knowledgeable staff and helpful

Me
Review №8

They have just about anything you could think of. Its a very small family owned hardware store. The owner is very knowledgeable, friendly, and very pleasant to talk to.

Je
Review №9

Very helpful service. Its perfectly quaint.

Na
Review №10

Knowledgeable and helpful staff. Makes projects so much easier to have these folks to talk it out with.

Ke
Review №11

Small store with very helping staff.

Ro
Review №12

Best place to get tools if you want someone to actually help you. I guarantee you will be in and out much faster than Home Depot.

Ro
Review №13

A quintessential hardware store of yesteryear where you can find the unique nuts and bolts needed for any dying project along with a varied selection of everyday items you may need for your house

Da
Review №14

They have plumbing parts that the other big box stores dont carry.

mi
Review №15

Great ace hardware has alot.of.different stuff. Look hard and you will find it.

Gr
Review №16

A ok choice, better service typically, good selection. I shop Ace stores and find them worth the visit but not always the solution

To
Review №17

Like the hardware store my dad went to when I was growing up.

To
Review №18

The team there cant seem to pick up the phone without hanging up on you.

E
Review №19

I originally gave the store one star because the owner thought I was stealing something and he followed me on my tail then went in my basket started grabbing stuff out asking what else was there it was very offensive and embarrassing for him tell u the truth. Since then Ive been back to the store several times and he knowing that I left him a bad review and because of the convenience I returned to store to shop. he still help me out and was adult about the situation he deserves five stars now for it only one time out of several was negative experience hes a great guy its a great store and i give him credit for being a good business man. I had bought a can of grease and it was missing a tip. When I brought it back today he gave me no problems and I actually canceled an amazon order I just place for a cargo net bc he had similar one at the same price! So his prices are very fair and I used to work at true value hardware so I know.

Ro
Review №20

Very friendly & helpful folks. Surprisingly how many items they have in stock. If not in stock they can order for you.Their app is helpful to see what is in stock. Again, if not in stock you can order on line and it will be shipped to the store. Some items can be shipped to your home.

Ma
Review №21

Great selection, service... Always helpful staff. An asset to our community.

Vi
Review №22

If home depo is full ....this is where I go.Friendly staff and good products.....well stocked

De
Review №23

I liked this Ace store. Parking was not a problem. I pre-ordered online and it my order was ready as promised. Quick in and out.

Ro
Review №24

Great little hardware store. The staff was very friendly and helpful. Its packed so finding exactly what youre looking for can take some time but this is where the great staff comes in great.

St
Review №25

The glue I was going to buy had expired a year ago.

Sa
Review №26

A very nice small hardware store. I wish they hadnt closed the one near where I live. This is a particularly small Ace Store but the staff is super friendly and they crammed as much stuff as they can in a small store front.

Mi
Review №27

A small store packed to the roof with supplies.Friendly, helpful staff.They have a better selection of taps than HDThey have N95 masks.4 stars for 7pm close, could be 8pm as many of us overworked tech slaves work till 7pm

Re
Review №28

Awesome guys with great service and great stock for a shop like this. So glad I found them

Lu
Review №29

Nice service, I was greeted right away and pointed in the right direction.

Br
Review №30

The I am a woodworker and they have items that cannot be found any other place. Items stocked from floor to ceiling means they can fit over 2000 items in this store. Very kind staff too

Wi
Review №31

The owner is one of the best people. They have everything. When you go in ask for Jeremy. Very nice young man, and a US Marine.

Ta
Review №32

Very nice and friendly local help people.

Jo
Review №33

Always friendly staff ready to help you get whatever youre looking for from the moment you walk in! Store itself is on the smaller side, though is more consistent with the classic hardware stores in the past prior to the Home Depot and Lowes of the times now! They have almost everything you need. Become an ACE Rewards member to keep track of points for money you spend and get coupons mailed to your house! Prices are pretty competitive to the big box retailers, though some items are higher.

Ji
Review №34

Great people and they have everything!

To
Review №35

This feels like the hardware store of my youth and yes, I like that. I dont want to be competing with contractors for attention

As
Review №36

Boutique hardware store. Convenient if you want to get something quick and they have in stock. Otherwise not comparable to Home Depot.

Aa
Review №37

Our neighborhood Ace. Friendly and helpful service. Reasonably well-stocked given its size. Nice to have a store like this close by for when you find out during a project that some tools or components are needed. Please dont close on us like all the other local stores!

Ha
Review №38

Excellent service

Al
Review №39

Great customer service and selection.

Mi
Review №40

The closest hardware to where I live, has a good selection of hardware.

Xh
Review №41

Great service friendly staff 👏

Ak
Review №42

Very friendly service, got there to get a key made and only took a few minutes.

Cl
Review №43

Well stocked and super friendly. Highly recommended. Plus incredible deals, check here before ordering from Amazon or buying at the big box store down the street.

Bo
Review №44

More selection than the big box stores

Ki
Review №45

Great selection, great service, support the local small shop!

Be
Review №46

Very helpful folks. Lots of stuff in a small space...its a great hardware store

Ch
Review №47

Very happy to find this place after OSH closed. Its smaller than OSH but it has what I needed. I was looking to patch my stucco wall. I was helped by an experienced staff member who gave me a couple of options. Its somewhat hidden in plain sight, on the same row as Safeway.

Ma
Review №48

Best hardware stores in the state. Friendly helpful people.

jo
Review №49

Has everything you need with excellent service

Ri
Review №50

This local hardware store has most of what we need, and people who care to help us.

Da
Review №51

Good service. Has a friemdly retro feel

ch
Review №52

Very good service, i was running around san jose looking for bolts,i called and the guy found the bolts and put them on hold for me.🤙

Ch
Review №53

A good selection for how small the store and polite service.

Da
Review №54

Great selection of canning jars.

ra
Review №55

These people told me over the phone they have exactly what I am looking for.I go there, they didnt, and had the balls to tell me it is the same thing I was looking for .

d
Review №56

Super nice ppl. Ramos is a real gentlemen. I was treated really poorly at the Los Gatos store. Even though I was treated badly he said they were a good store good ppl, probably just one bad person, even encouraged me to go back to lg ace, he is a real class guy, Ill spend my money at the Saratoga store classy, good ppl

Br
Review №57

I just had the worst experience which was my only experience at this Ace Hardware employee with a European accent harassed me and accused me of theft would I was doing nothing of the sort he yelled at me to leave and I using to call the police but I had already planned on calling the police myself for what he is doing to me the audacity of this employee baffles me and I spoke with the sheriffs when they came rather quickly but what happens and legally theres no criminal situation there from what I told him and just because I had brought my two shopping bags is it a store and had them into carrying basket it looks suspicious so that doesnt give an employee reasonable reasons to to harass a customer and stock the customer throughout the store of only being in there for not even 10 minutes I do not plan to go back to that place nor do suggest this particular Ace Hardware for anyone else

Fr
Review №58

Bad experience visiting this store. They dont know how to treat their customers, poor service.

Ha
Review №59

Well stocked hardware store with expert advice and competitive prices. They also have screen repair services with local pickup and delivery.

Ba
Review №60

Helpful staff, friendly service, lots of products

Ul
Review №61

Variety of products and nice staff

Sc
Review №62

Tight, cramped, but it has everything you could possibly want in a hardware store.

Mi
Review №63

A great small local hardware store!!

Ri
Review №64

Great local hardware store packed to to ceiling with things you need. Very helpful and friendly staff.

Mi
Review №65

Great little place.Friendly, knowledgeable staff.

Al
Review №66

Great Staff where you actually can get some service.

bu
Review №67

Love ace hardware the helpful hardware store

Cy
Review №68

These guys are very helpful!

Li
Review №69

Returns are not accepted here. Also, they charge $39.99 for 50 surgical masks, which usually takes $10. 👎

Ja
Review №70

Has a great selection of harder to find hardware.

Co
Review №71

Bad experience! Zero stars, store is to small please relocate. Everything is to close to each other and high up above not safe. Owner talks like if hes local but has a german or swedish accent. Owner will tailgate through isles with you he seems foreign.

mi
Review №72

This store is packed with just about everything and if they dont have it they can order it for you

Th
Review №73

Very friendly and knowledge.

Be
Review №74

Great customer service

ma
Review №75

Staff is friendly and helpful

K
Review №76

Much smaller than regular hardware stores.

Lo
Review №77

Always so helpful and patient!

sc
Review №78

They had exactly what I needed

Ne
Review №79

Always great service!

Pi
Review №80

Ace hardware has most everything you need, they also sell chickens

Ar
Review №81

Picked up in store - very convienent.

Pe
Review №82

Knowledgeable and customer friendly.

No
Review №83

I found the product that i was looking for and I couldnt find it in any other stores

Ro
Review №84

Big place

Fr
Review №85

Really helpful

St
Review №86

Friendly employees

ja
Review №87

Amazing selection of home improvement items as well as a ton of canning materials for food,. Manager is always helpful if I cant reach something as I am short. will be coming back often

Ed
Review №88

Awesome store, awesome staff. Small but they seem to have pretty much everything. Love my local ACE

Wi
Review №89

I like it

Information
13 Photos
89 Comments
4.5 Rating
  • Address:12870 Saratoga Sunnyvale Rd e, Saratoga, CA 95070, United States
  • Site:http://saratogahardware.com/
  • Phone:+1 408-898-3154
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:8:30AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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