I had a great experience with Laurie from the Saugus store. She was soooo helpful helping me pick out the perfect toys for my kids. She was super knowledgeable about the products and was so friendly and helpful.

I waited in line for 20 minutes. There were 3 employees and two customers ahead of me. Two of the employees were at the register while one was working on stock. Both customers had “tricky” purchases so I waited patiently. The phone rang- it was the home office. Instead of putting them on hold or calling back one of the employees -who had been at the register took the call instead of helping me. Poor choice for customer service. I only had a couple of items, but I have spent hundreds of $ for products online. I stopped on my way back to Maine where I am a teacher. I will think twice before ordering online or shopping at lakeshore again.

I just give u five star for no reason even if i never been there do u guys have any fidget just wondeing??

Customer Service is top notch - I was looking for a brick back drop and had called other stores who were not very helpful - telling me there were customers and they did not have time to look for the product I was looking for. I called these girls and Sylvia and her colleagues were FABULOUS!!! she listened and went to look to see if they had the brick back drop and offered to hold them for me until I could get there! I will definitely go there again and recommend to others!!

In a pinch educational supplies can be purchased here. The store has everything from art supplies to math intervention books. It is quite pricey, so be prepared to spend. I go every year for my bulletin board supplies. The no fade paper is the best.

First time into store, love it! Great selection of materials and staff was super friendly and helpful!

Great for school shopping! Always have coupons and deals!

Great!

Very friendly, plenty of values