Put new batteries in my watches price was very reasonable.
My wifes car needed a battery and the Manager Daryl was friendly and helpful! Took only 10 minutes to install! At the point of sale Daryl suggested a killer special on a pack of 60 watt led bulbs $18.99 for only .99 cents! I will definitely be back with service and prices like these!
Awesome customer service and wonderful experience!
Wonderful experience today! Thought I needed a new charge port but it simply needed to be cleaned! They cleaned it out for me and had me on my way in no time! Definitely know what they are talking about.
Would give zero stars if I could. Went to St. Cloud location which was very busy because of the extremely cold weather. They were very helpful and friendly at that location, but were out of battery I needed. Employee called Sauk Rapids location and was told they had the one I needed there, he told them we would be over.I pulled in to the Sauk Rapids location at 6:10 (they close at 7:00). Much to my surprise there was not a single customer. Just one employee I could see through the window, literally leaning on the register and glaring at me. I thought maybe he just looked grouchy and went on in.I proceeded to tell the employee that the other location had called and had been told they had the car battery I needed at this location. What happened next was like on of those over the top scenes on undercover boss where a worker is so rude it doesn’t even seem real. This man rolled his eyes, gave a huge sigh, and hung his head. “I don’t know why they sent you over here, that car takes an hour and a half to replace the battery.”This might sound stupid but the man was so utterly mean and rude that I didn’t know what to think. I was so upset I felt like crying and immediately just said “Ok, I will come back another time.” I walked out to my car and called my boyfriend to tell him what had gone down. During this entire time there was still not another customer, nobody, in the store.I then sat in my car and called the St. Cloud location to fill them in on what had happened and to ask for a manager to call me the next day. I have worked in customer service for years and would definitely want to know if I had an employee who was that horrible to customers. I also felt like this guy was a horrible representation of the company as the guys at the St Cloud location were so great, even though they were crazy busy. The employee on the phone apologized profusely even though I told him over and over again that wasn’t necessary.He then said that both locations were run by the same manager. That manager would be at the Sauk Rapids location in the morning anyway and this guy would have him give me a call and pick up my battery while he was there and then bring it to the St Cloud location where I could get it installed the next night. He even offered to habe me go back in and get it and bring it to them to have them install it that night. I was more than happy with getting it the next night, as I would not ever expect anyone to stay past closing time.The next day came and I never heard from the manager. A week passed and still nothing. Went today to Interstate battery in Sauk Rapids and got my battery installed in less than FIFTEEN MINUTES, nowhere near an hour and a half.It really bothers me that someone so rude is working in customer service. I worked all day helping people myself and was cold and tired, but I was nothing but nice to the this guy. It is totally unacceptable to be over the top mean and rude to anyone, let alone someone wanting to do business with your company. I am hoping that the guy at the St Cloud location got to busy to get my message to the manager. Otherwise, management at this place is a jokeTL;DR. Sauk Rapids employee rudest customer service person I have ever encountered. Left message for management, never heard back. Would not do business with this company.
Great service. Got battery replaced with no issues. Friendly service.
Very easy to set up and complete process for getting a new battery installed in my iPhone. The cost was also very competitive.
I ordered 2 fluoresent tube bulbs which were in stock on-line. Items were ready for pick up within an hour.
I had an extremely excellent visit when I went today. The sales associate was super knowledgeable, kind, and accommodating. I couldnt have asked for more on my visit. I choose this store location whenever I can because of the friendly people who work there!
I stopped in at Batteries Plus to have them test my battery in my vehicle after needing a jump start and glad I did because as the test showed that my battery didnt have enough volts to start my vehicle. I was able to get a new battery and they installed it and now my vehicle doesnt need a jump every time I need to go somewhere. They were able to work things out on the new battery as I didnt want to be missing work either
Excellent service. Good product. Easy ordering and pick up
Quick ordering process & search was able to find the right battery quickly. Decent specs & details page confirmed it was the correct item.
You always have what I need and when I send people to you, you always have what they need. Im in and then Im out and on my way selling real estate.
Service was fast and prices were very competitive with a nearby warehouse store (You know where). Not naming names.......Sams Club.The best part was no appointment, no waiting, no long lines, no leaving my car there. My car battery was in stock and ready to go when I got there after I called about availability. The staff installed it in 5 minutes and recycled the old one in minus 12 temps. Better them than me. Also got a mail-in rebate that they set up for me. This was a great experience!
Very helpful
Always excellent service. I get products from them, several times a year.
I was able to have my severely cracked iPhone screen fixed in an hour. It looks and feels good as new!
Interacting with Phil, at store #794, made my shopping experience a pleasant visit, as well as learning a few things along the way.
They took care of me. Checked my battery and replaced it for me including cleaning the terminals. In and out in 15-20 min. Very friendly and helpful
LOVE this place! Lance is so helpful and friendly! I love the lifetime watch battery replacement deal! They also replaced my iPhone battery- it works so much better now!
Perfect experience, excellent price and they had battery charged and ready to go! Perfect!
So pleased with the customers service!! This will ALWAYS be my first stop for anything battery related. Thanks again for helping me out.
I had to purchase a new car battery, and I have to say I had wonderful service here. The sales person was extremely helpful and very nice. It made the unpleasant situation of a dead car battery much less painful.
Service was fast and convenient. I ordered my battery online in the morning. When arrived after work, it was ready for pick-up and the staff installed it quickly and professionally in no time at all. This was a great experience!
The store was clean Corey was very helpful I stopped in even when the website said store was low but they still had the battery I needed. Great customer service very polite!
They are a great place. We got there late one night and they still.helped us.
Never fail to get good service or exactly what I need at one of these stores
Good place to go to for your batteries and bulbs.the staff is reallyHelpful.they have batteries for almost everything you need
Had a dead fob. Nolan diagnosed loose connector and quickly soldered it. Awesome! Only place to go!!
My experience was fast and easy! I ordered my battery online, and by the time I drove to the store, the tech had the battery ready and on a cart to install. He tested my existing battery and alternator and replaced the battery in just a few minutes. He even left the receipt on the car seat so I wouldnt be delayed.
Cory was the only one working on New Years day and was very busy but took the time to install my car battery in below zero weather with a very friendly attitude. Happy New Year Batteries Plus, you rock!!!
They usually have everything I need as far as batteries go. Always friendly and helpful.
Excellent service
Friendly and knowledgeable staff
My fob was working for my car. I hear that these guys could fix it. I walked in friendly people fixed my fob for no charge! I don’t think anything need to be replaced but probably just soldered down. Couldn’t be more please with these guys!
Reasonably priced new cell phone glass in promised time.
Fast and efficient service at a reasonalbe price.
Friendly, fast and flexible.Will return.
Great place for batteries
Excellent service and a great job
Had my phone screen replaced there. Saved me lots of money, didnt have to buy a new phone.
Friendly staff and well stocked with products .
Quick shipping and great customer service from this location
Bad experience. Didnt get what we needed.
Staff is friendly and good at problem solving.
Same reliable service
Quick, friendly, and knowledgeable service
Quick service
Great
Great service
Fast, convenient, awesome.
Ok