Amazing shopping experience. Mike rolled out the red carpet and made buying the watch incredibly fun and memorable. Thanks and it was lovely meeting your family!
FIVE STAR EXPERIENCE Every time. The store in itself is beautiful. The designer jewelry pieces are simply gorgeous. The staff is always there to help you decide on that special piece as a gift for your love.When your in Michael & Matt ‘s store, you instantly become like family. Respectable, honest, and highly educated in anything jewelry!!
This team is amazing! So knowledgable and courteous. I brought my watch to them for service with a tight turn around time window. Not only did they exceed expectations they truly went above and beyond to get me the watch back in time. Simply great service and business. Yuri is the man!!!! Thank you to the whole team!
These guys are awesome. I needed help swapping out a watch band because I couldnt figure it out on my own. I walked in on a Saturday afternoon and walked out with my new band installed in 10 minutes. Staff was super friendly and they have some great watch inventory. Highly recommend.
I recently had a very sentimental Rolex serviced here, and I am thrilled with how it came out. The level of finishing is superb, and the watch is functioning better than when I first got it.Everyone in the store is very friendly, and it was great having a watch nerd talk with the watchmaker when I dropped off my watch.
I just wanted to say thank you for the great customer service the other day.You had the extra links to size my Rolex.I was a little nervous going to a new jewelry after using the same person for my whole life, till he retired.You put me at easy and made me feel like a long time friend.
Mathew and Michael are both honest gentlemen. We have worked with the Wilson family since 1999 - before we were married - and have not had any reason to go anywhere else. It has been an great experience. Look forward to seeing them all again soon.
5 stars is not enough. This should be the jeweler of choice for everyone. The level of service is unmatched. Thank you for always treating me like a valued customer.
I have shopped at Wilson and Sons for decades! I bought my engagement ring there and right now son-in-law there when it was time for my daughter to get her engagement ring. Mike and everybody there have always been incredibly attentive and professional and Everything we’ve ever purchased and has always been of the highest quality.I always recommend Wilson and Sons to everyone.
The team here is unrivaled. They are willing to go the extra mile to deliver a 5 star experience. I highly recommend you stop by and check out the store!
I stopped in Wilson & Son to get a new strap for my wrist watch. This would not be a big purchase but I was treated as if I were buying a gold watch, given a choice of a whole packet of straps, and when I selected one and they tested it to be sure it fitted, Mr. Wilson himself fastened it in place.Their courtesy and service are terrific. Thats why I have dealt with them since we moved to Scarsdale in 1963. Andrew C. Hartzell, Jr.
Contacted them through the website. Mike Wilson replied immediately.I was looking for a specific Rolex and he had one in stock. Came the next day and purchase my new Rolex. Absolutely wonderful customer experience. Thank you.Joe M
I’ve had the pleasure of working with both Matt and Mike at Wilson and Son Jewelers over the past several years. I’ve purchased a few timepieces for myself, as well as some jewelry for my wife, with each experience somehow surpassing the one before it. The gentlemen that work in the RSC on site are also very friendly, skilled, and are always happy to answer questions and make adjustments. Fantastic family run business. I’m excited to check out their new location when it opens, and will continue to be a customer for many years to come! Thanks guys!
Wilson & Sons Jewelers will be opening up their new mega store thus summer. Wilson’s has been a Scarsdale institution for decades and their owners have been dedicated to helping to revitalize and bring more restaurants and unique businesses to the village.
As always, Wilson & Sons provides wonderful, professional service. The staff is warm, welcoming, and knowledgeable. It is always a pleasure to work with them! Highly recommend!
Beautiful selection of jewelry. Excellent customer service. Wonderful owners and staff. Ive shopped at Wilson & Son Jewelers for years.
Couldn’t find a more knowledgeable, professional, & honest Jewelry/Watch shop if you tried!! The staff here is impeccable. Winner, winner chicken dinner.
Not only one of the finest and most beautiful jewelry stores with an exceptional collection of precious jewelry, watches and very knowledgeable and helpful staff and onsite repair, but also one of the best retailers that all businesses can take a lesson from.
Matt and his staff are simply incredible. I’m embarrassed to say that although I grew up in town and have come back to teach here years ago, I’d never set foot inside the shop. And I’ve been in town since 1980!How foolish that was.This shop is low-key, professional and, best of all, it’s a family business that feels like one.I’m a customer and will be for as long as I’m standing upright ; ) Buy with confidence.Brian
I brought my Rolex explorer 2 for service because I did not trust anyone else with my favorite watch. I met Mike personally and he was knowledgeable and enthusiastic and shared my passion for watches. They did an impeccable job with my watch. He even took the time to show me and allow me to Try on other watches that he had on display. I thoroughly enjoyed my experience with them and Cannot wait to return to buy my next watch
Wanted to buy a specific watch for my wife’s birthday. I could not find it anywhere. I spoke to Mike and 2 weeks later I receive a call that they had the watch I was looking for. Transaction was easy and very pleasant. Would highly recommend!
They were wonderful when I needed to have my great-grandmas diamond ring resized for my finger. They even cleaned and polished it at no charge. It looks so nice and is so meaningful to me.
Michael designed a beautiful necklace for my daughter’s 21st birthday using family stones. Another one was made for me. He was wonderful to work with, made great suggestions and kept within budget. As a bonus the Wilsons warmly greet us whenever we’re in the Village and they happily clean our precious pieces.
Great owners. Great staff. Wonderful service. A delight to buy gifts for the people you love in a thoroughly professional manner.
The absolute best service. I bought my fiancé a Rolex here recently and I am looking forward to being a lifelong customer at Wilson & Son. Mike was honest, patient, and extremely knowledgeable. I immediately trusted both Mike and his brother when I walked in. It is a family business and they both take pride in their well earned reputation. If you are thinking about walking in, do it!
After my first visit to Wilson & Son Jewelers I knew I would be a client for life. They are a professionally and pleasantly run family business with a great selection of watches and jewelry. I am always excited to introduce my friends to the Wilsons. Looking forward to my next piece and celebrating more of lifes milestones with them.
A cousin of my wife passed away a few months ago and his partner gave me a Rolex watch hed owned. Id never owned a Rolex and had little knowledge about how to care for it. I found Wilson & Son on the internet and decided to visit, this was just before the Pandemic hit in NY. My experience at the Scarsdale store was completely over the top. I was greeted at the door, taken into the room where the Rolex watches are, and told my story. The owner was literally moved by it and proceeded to take me through how the watch worked and how best to use it. Since it had been sitting in a drawer for an unknown period of time I asked that it be serviced. After a few months (pandemic) I returned and found what for all intents and purposes is a brand new Rolex. I will treasure it, as well as my experience with Wilson & Son. Super professionals.
Had diamonds replaced in my wedding ring and also had my Fingermate fixed (expandable ring) on my engagement ring through their store. Received prompt and expert service. Would Highly recommend for your jewelry needs.
Very refined jewelry. Are they moving across the street to Harwood Court? Love it!
Excellent service. Staff and owner are very solicitous and knowledgeable about fine watches. First class reputation in west Chester.
Beautiful store, welcoming and knowledgeable staff.Bountiful treasures to purchase. Wilson and Son offers the most pleasurable shopping experience .
They have a great selection of designers with lots of inventory. The staff is extremely accommodating and knowledgeable. It’s my go to jewelry store.
Met with Mike for the first time and he had exactly what I was looking for. Looking forward to doing more business in the future your go to Jeweler for any of your Rolex needs .Very professional and no pressure to buy I highly recommend them.
Great shopping experience. Fairly priced, quality jewelry, watches and accessories. Large selection, helpful staff and no pressure if you are simply browsing. Highly recommend. Plus they support their community - something that on-line merchants do not do.
In April, my husband turned 40. It’s 2020 and we are in the midst of a worldwide pandemic. My husband had a particularly difficult year, so I wanted to get him a certain watch that he had his eye on forever. I reached out to Mike at Wilson and Son and he got us the watch! I can’t say enough about the experience, about the quality of the watch, and about Mike’s professionalism. Thank you!
Consummate professionals whose expertise, integrity and kindness instill confidence and comfort in a customer. I highly recommend Wilson & Son Jewelers.
11/02/2020 Great way to start the day – received a call from Matt – my order had arrived! Spent the next hour continuing my education from the brothers Wilson as well as hearing a few great stories from the past. Can’t wait till the new store opens in the spring. As always, if you want the best – go to the best. They are the best game in town!5/20/2020 - Had another positive experience @ Wilsons with Matt & Mike. Visited right after the reopening was pleasantly surprised that they had what I was looking for in stock! Always a pleasure doing business at Wilsons! First class service at a first class place.10/19/2019 - Just picked-up my second watch from Wilson & Sons – working with Michael is always a pleasure. Placed an order in the end of July and was very surprised when Mike called last Tuesday and said it had arrived. As we were prepping and sizing the new watch the other watch was cleaned and returned looking as good as new. Left the store wearing my new Rolex a very happy camper!
I came too Wilson & Son Jewelers for the first time today after needing a Rolex repair and I cannot say enough for how great everyone here is. As soon as I walked in the door I was greeted by Matt who instantly helped me with open arms. Matt is extremely knowledgeable and gave me a nice tour of his watch brands as my Rolex was getting repaired. The Rolex service department alone shows why Wilson & Son Jewelers has the reputation they have and I will definitely be back here for the future. Thanks again guys!
First class! Wilson & Sons made the whole experience of watch buying very special. I’m always looking forward to my next visit!
I had a great experience with Wilson and son they were very helpful in my hunt for the perfect ring for my wife now 8 years happily married. In the end it was there honesty and patience quality that made me choose this jeweler. I would recommend them without hesitation
Had a wonderful experience bringing in my watch for service ! Let alone the knowledge staff on hand that were able to assist me with efficient information, the timely matter and communication followed up afterwards was just as amazing.
Wonderful customer service...The team is knowledgeable and generous...always willing to go the extra mile. The product assortment is spectacular...always a joy to shop at Wilsons!
Wilson and Son is the place to go if you are looking for any type of high end jewelry or timepieces. Everyone is extremely friendly and welcoming from the second that you walk in the boutique. The customer service is impeccable. I dealt with Mike on a purchase of a timepiece. He couldn’t have been any nicer, and accommodating. He went above, and beyond to get me a specific timepiece. He made himself available for me at anytime. He’s brother Matt is also fantastic. I will be a customer for life. Thanks again Mike!2/6/21Once again, Mike has come through with an amazing Rolex to add to the collection. I have also purchased a beautiful necklace for my mothers 70th birthday which she is totally enamored with. I can not say enough about the professionalism, enthusiasm, and knowledge that he has for the products which he sells. Both Mike, and Matt are delightful to work with. Mike always makes time for you, and treats all of his clients with the utmost respect. Thanks again Mike!!
My husband just surprised me with a beautiful necklace from Wilson and Son. As always, their quality is incredible and the piece is stunning. My husband was happy to see Mike and Matt again - as usual, they made him feel welcome and provided excellent customer service.
Warm and friendly environment with great customer service. I will highly recommend Wilson & Son for all your jewelry needs.
What a great place! Ive been going there for over 20 years, and they earned my complete trust and respect. All their work is top quality, and they are very kind and accommodating as well. When having my watch repaired, they offered me a loaner, and another time while in the store, I got a ticket and they took it and paid for it! A fine business like this is a true gem.
Amazing service and conversation. they make you feel like one of the family!!
Great watches and quality jewelry best place to go if you like nice things
The Wilson Family are the kindest expert jewelers! They helped my husband design a unique and very personal wedding band for me. Working with Matt Wilson made the experience extra special. He exceeded our expectations with the spectacular diamond ring he was able to create!
Very professional staff always willing to take that extra step to make you feel special.
I have done business with Wilson & Son Jewelers many times during the last 40 years. It always has been a most pleasant experience. Their workis impeccable, their jewelry pieces are exquisitely tasteful; their shop environment is classy and calm. Wilson & Son Jewelers not only sell and repair jewelry, they also service and represent Rolex watches. They are adelight to deal with.
Went in to get my Rolex appraised . Great service . Will definitely be back in the future to buy
Wilson & Son provides exceptional service to all of its customers, whether you’re coming in to fix a bracelet or to buy an engagement ring. They have exquisite taste in jewelry and take time to understand their customer. My parents went there and so do I. See for yourself. You won’t regret it.
Brought my 20+ year old Concord watch in for service. It needed a new crown and a good cleaning. They did an excellent job at a fair price. I highly recommend them.
When it came time to select a non-traditional engagement ring, Wilson jewelers had some stunning choices. They were able to size my ring to perfection. All was done with a smile, great service and fair prices.
Amazing staff! Respectful, courteous, knowledgeable, and professional. This family operated business emphasizes the customer experience. From the friendly greetings, the offer of cold/hot beverage, to each and every staff member knowing the most minute details of their product. They have an in house Rolex trained CW21 watchmaker who takes meticulous care of new and vintage watches. They also carry beautiful jewelry of high quality and reasonable prices.
I love this local jewelry shop, for buying client gifts and for the occasional jewelry service needs. The sales staff is super nice, very knowledgeable, and they offer very helpful advice. I trust them completely, and I’ve never felt any pressure to buy. They are well-known in the community for their commitment to give back to the community in various causes. Family- owned and run, Wilson’s is a great jewelry store with a wide variety of jewelry across the price spectrum, and their prices are very reasonable. I strongly recommend them.
We recently took the trip from Orange County to Wilson & Sons and it was well worth the drive. Their entire team was friendly & knowledgeable. They made our experience enjoyable & stress free, will definitely return!
Excellent service. Staff is super helpful.
I love Wilson & Son Jewelers! They are a 4th generation local business, and Matt and Mark could not be better to me and my entire family. We have purchased from them both new and used Rolex and Tudor watches, as well as fine jewelry. We have also utilized their store for repairs of watches and jewelry. Their selection is exquisite and the experience is always first class! If you have a need for an heirloom quality watch or piece of jewelry check out Wilson & Son in Scarsdale!
I needed engraving on a family silver Kiddish cup for a wedding and wouldn’t have brought it to any other place but Wilson’s. They did a perfect job on this heirloom that’s been in the family since the 1800’s. Got it back in plenty of time for use at the ceremony of my daughter’s marriage. Bravo to Matt & Michael for their professionalism.
The team at Wilson & Son is top notch! My wife and I have had nothing but great experiences. As an avid watch collector, I really appreciate their excellent Rolex selection and in-house watchmaker. I also love being able to support another local multi-generation family business. Highly recommend!
Always attentive and personal. Very trust worthy and honest. It doesn’t matter what you come in for. It can be for the smallest thing. You’ll always get an undivided attention and service with a smile. We moved away a while back but we make the trip back to Scarsdale when we need a Jeweler. You’ll not be disappointed.
My husband purchased my engagement ring and our wedding rings at Wilson and Son. They are amazing and always willing to help. Any questions or any particular requests we had they were ready to give us the best service. Definitely recommend.
I wouldnt shop for jewelry anywhere else! Matt & Mike offer a beautiful and wide-ranging selection of pieces. And they have been outstanding in helping me redesign pieces handed down by my mother. Simply the best!
Good taste and professionalism. Wonderful doing business with the staff.
Wilson Sons is the BEST. I never shop for jewelry anywhere else. The selection is outrageous, service is top notch. My hubby always gets my gifts there and they maintain and pamper everything they sell. Cant say enough good things about them!
Everyone at Wilson & Son is so friendly and helpful and knowledgeable, as well. They take jewelry care very seriously, helping me with treasured items that I didnt buy there but needed some repair. I would go there first when needing anything related to jewelry.
Outstanding customer service. Took plenty of time for us to review several spectacularly beautiful diamond necklace choices. Even cleaned my wifes diamond ring while we were there. Very personalized service. Will be back again for soon for my wifes eternity ring.
I can’t say enough good things about my experience with Matt Wilson and the rest of the team at Wilson and Son. Their attention to detail, exceptional quality, and 5-star hospitality combine for a wonderful experience every time. My fiancé and I worked with Wilson & Son Jewelers on several custom pieces, and especially our engagement and wedding ring selections. They provided honest and appropriate expert advice, fast turn-around times on custom items and have delivered three stunning pieces for us at various price points. The family and staff are all first class. I highly recommend them to anyone in search of fine jewelry, wedding/engagement rings, gifts or accessories and top-shelf time pieces from Rolex and several other high-end brands.
Wilson & Sons never disappoints! They have been our go-to jewelers for over 35 years and are an extraordinary, family-run business. Whether doing repairs, buying jewelry or finding a lovely gift — there is no better place to go. Matt and Michael are doing a fabulous job, having taken over from their parents several years ago, and bring an entrepreneurial spirit to a well -established, client-centered enterprise.
My wife and I have two good watches. The maker serviced them.Recently I took them to Wilson’s. It was much more convenient and the service was as good as or better than the manufacturer’s service. It was a lot more personal. It was garenteed and I get to look at all the wonderful items that Wilson’s sell. You never know when the wife needs a gift!
Very nice staff, cleaned my wedding rings beautifully and pointed out impossible for me to have seen broken prongs that held one of my diamonds. I had no clue some of the prongs were broken and I would have eventually lost the diamond had they not taken a close look at my rings when cleaning them. They showed me so I could see for myself. My ring was repaired and the cost was fair. Cleanings are free.
The entire staff couldn’t have been more welcoming, courteous, personable and attentive. Robin was particularly attuned to my needs and helped guide me to a Temple Saint Clair ring which turned out to exactly complement another piece my wife had. I highly recommend this business for your jewelry purchases in Scarsdale.
Wilson & Son are a classic old-style, service-focused retail establishment. By definition, jewelry is a luxury purchase and so it is reasonable to expect extra care as part of the experience. Wilson & Son takes it to a whole different level. I bought my wife a special anniversary ring, and within two months, one of the diamonds had fallen out. I was just about to put a claim in on my insurance when I decided to call Matt to ask what I should expect from the insurance company. Like a good friend, his immediate concern was for how my wife was feeling, and he asked us to come over, so that he could look at the ring. When we arrived, the entire staff seemed to be aware of our situation. Matt was promptly summoned to come up front, and he immediately announced that I didnt need to contact my insurer. Wilson & Son was going to replace the stone, at no cost to us. Matt said they felt terrible that they had caused so much angst, and that the problem must have been in the manufacture of the ring. This is only one example where they have acted in a manner that is more consistent with true friendship than with a business relationship. The best thing about it is that I do feel like they are friends, and as a result they will always get the first opportunity to help me with gifting opportunities.
I have been a customer of Wilson & Sons since moving to Westchester in the 90’s. Besides being wonderful people, they are completely trustworthy and so professional. Their customer service is beyond excellent. They carry all the brands you ever need and only the best of everything. I have bought, sold, repaired and serviced my jewelry there all these years. They are great jewelers.
Wilson & Sons is everything you could possibly want in a Jeweler. They are a pleasure to deal with, honest, easy going and knowledge-able. Quality people, quality retail experience.
Great family run business. They know their stuff and are very professional and friendly.
Each experience at Wilson Jewelers is efficient and enjoyable because of the knowledgeable, welcoming staff. I’ve had jewelry repairs and pearls restrung. Plus that have a wonderful selection of classic and new styles.
Thank you Michael, Matt and Wendy for taking the time to educate me through the process of buying my engagement ring for Jackie. It was important for me to purchase the ring from you as I too grew-up in a family business. See you when it’s time to pick out our wedding bands.
Best customer service. Period. Whether you are looking for a high ticket item or a small gift, the professional staff treats you with the same attention and warmth. Highly recommend.
Fast personal service that is a rarity in todays world. I will use Wilson @ Son again in the future.
Mike and the team have put together some wonder pieces for our family that will last a lifetime. High quality, and competitive prices combined with attentive customer service. Thanks again Mike for all your help.
Wilson’s in Scarsdale has amazing customer service and it’s family ownership set it above all others when it comes to developing a relationship with their customers (new or old). Their Rolex assortment is unparalleled and more importantly,their Rolex service is outstanding with a Rolex trained watchmaker/technician on premise. Don’t go anywhere else for a watch.
I came to Wilson & Son Jewelers to have a custom engagement ring made. They were very helpful in creating a timeless piece of jewelry that is eye catching. They also worked within a budget that I had specified which was a generous courtesy on their part. Thank you to them, and I recommend anyone visit their store.
This place is a hidden gem in my opinion. I have found the experience of buying my first Tudor watch, a Black Bay GMT, an overwhelmingly excellent one. If youre put off by the usually stuffy experience found in most high end watch shops I think youll enjoy it here as I did.Goes without saying but I wrote this review strictly out of my own volition.
I am from Connecticut and love going to Wilson and Son where you are treated like family. They greet you with a warm hi. Dont crowd you. Just know that when you think you have found a piece you are interested in call them over. Great shopping and purchase experience. Love Wilson and Son!!!!
One of the finest jewelers stores in Westchester. Very knowledgeable, honest and detail oriented. Mike and Matt (the owners) are very easy to work with and will always bend over backwards to make sure you leave a satisfied customer.
When I set foot in Wilson & Son I always! feel welcome. These are professionals who know their craft well & are happy to share their expertise with you. I recently had a diamond engagement ring reset.I couldnt be happier with the result! Wendy, one of Wilsons staff, guided me through the process, I am so glad she did! The sparkler on my fingerattests to her personal & professional skill.
Mike Wilson and his team welcome you the moment you walk through their door. Their desire to help you, not hook you is evident by the questions they ask and their extreme patience. Their merchandise is top of the line and their product knowledge is deep. All of this explains how Wilson Jewelers has been able to maintain such a healthy business throughout the generations. Richard Mast (a happy repeat customer!)
We are long time customers of Wilson and Son jewelers. We are very happy with the sales and service that we have experienced over the last several years. The Brothers have given us very personal service and the other members of the team have been very accommodating. The ROLEX service is exceptional.We look forward to a strong ongoing relationship and our next purchase. Sincerely John Meyer
My wife and I have been dealing with WILSON JEWELERS for several years. There has been no jeweler that we are more comfortable dealing with regardless of it being a major purchase or something as small as a watch battery. They are the best regardless.
I had my 2003 Rolex GMT 2 serviced by these guys and the work they did was amazing. The watch is like brand new. They even replace the faded bezel with a new one and gave me the original one back incase I needed to put it back on at a later date
Fantastic family run business - if youre looking for beautiful jewelry (and beyond) this is the place to shop. The owners and staff are well versed in their craft, they are kind, and incredibly trustworthy. #bestplacetogo.
A Place That Will Go Above and Beyond. Wilson & Son Jewelers has been, and will continue to always be an outstanding and one of a kind Jewler Experience. The entire staff there are knowledgeable and well versed in all aspects of jewelry, from fine stones to Rolex Watches. They have earned my trust and came to me by way of trusted family members. Will never go anywhere else !!!
Recently bought my husband a Green Rolex Submariner at Wilson & Son. We received terrific customer service and are very grateful for their assistance from start to finish! They made the event very special for my husband, as the purchase was a surprise for his 40th birthday. My husband couldnt be happier! Thanks, Matt, Mike, and team!
Any time we go to Wilson & Sons we are welcomed with a smile. Everyone is eager to help whether it’s buying something new or something as simple as changing a watch battery.
Love this place. I purchased two Rolex’s from Wilson nd Son’s. Outstanding service and great quality pieces. Highly recommended...
Superior service and advice. Wilson is a family owned business with all the customer benefits that entails. These folks know their product and go out of their way to make sure you get the right item. Wonderful experience doing business with them.
Visiting Wilson & Son Jewelers in Scarsdale village is a real treat. A perfect mix of small community attention with downtown style and quality. They deliver every time. For a special occasion gift or a simple battery for a watch you will be fully rewarded with expert knowledge, excellent quality and friendly service.