I had visited several other dealerships before coming to Fuccillo Kia. All of the others were cagey about what they had on the lot and not particularly interested in providing a service. They all had a take it or leave it kind of approach and pretended to work on a better deal only to come back with absolutely outrageous numbers. From the second we (my father and I) stepped into Fuccillo Kia, we were greeted by a very pleasant woman at the front desk. She immediately introduced us to Kenny and the rest of the afternoon was a breeze. Kenny spent several hours with us, walking us through all of the available models, letting us test drive a couple of cars, and completing all of the paperwork very efficiently. He has the patience of a saint, calmly and expertly answering all of my and my dads questions. I ended up signing a lease not only because I found a car I liked, but because I actually wanted to give you my business. The vibe of the place, the staff on site and the overall experience were so different to the places we had already visited. After the lease was signed, Kenny helped me apply for car insurance and walked me through all of the most pertinent controls, in addition to showing me how to integrate my phone with the car. All in all the 5+ hours we spent there felt like no time had passed. I would recommend Fuccillo Kia to anyone in the market for a car.

I bought two Kia Niros from Fuccillo Kia for my business. I made the purchases remotely from CT. The entire process was smooth, their pricing was rated as “Great” for both vehicles, and they didn’t hit me with hidden fees. They even brought me the vehicles 90 miles away for free. I will definitely call Woody the next time I need another Kia. Top notch!

Every time I want a new car I am quickly accommodated by Eddie and his staff! I live four hours away from the dealership and they always make sure my new car is delivered to me in a timely manner! They go above and beyond to make sure their customers are happy and well taken care of.

Woody and Michelle were great sales people.

Great service from all staff. Very welcoming specially our sales rep Kenny. Highly recommended.

The staff are wonderful!!! They work hard to make sure that everyone gets a car regardless of credit.My salesman was the best. He did a great job for me..There safety measures are great, the waiting area is very large so that you can comfortably maintain your 6 foot. distance.I will recommend them to everyone I know.

My daughter went here to get her first car & it was absolutely great customer service they helped her out so much. I would definitely recommend everybody to go here !

They will indefinitely hold your car hostage and refuse to accommodate you with a loner. My husband brought his car in after it stopped driving properly to find out that it is part of a major recall. After a few weeks at the dealership and unable to figure out what is happening, they are ordering a new engine but say that they have cars waiting since March in the shop that engines have not come in for yet. When asked about getting a loaner car since we have children and jobs they said that they are unable to do that and we would have to file a claim, pay out of pocket for a loaner from Hertz and then get reimbursed. INEXCUSABLE!

My wife and I appreciated the sales transaction and the staffs willingness to provide a fair deal. Our sales person (Kenny L) was pleasant to work with.We couldnt be more pleased with our new 2022 Kia Sportage.Our 4th Kia! More to come.

Very polite from the second you walk in. Asked what I was looking, price range,etc. Got me in a 2021 Soul,and out for a test drive. Walked me through the paperwork, got me on my way as quickly as they could. Great vehicle thus far, no issues.

Great Auto salesman Mike. Very glad to join the Kia team. Love my new car.

Excellent sales personel and service on new car purchase.

100% Happy! Our sales rep was professional and helpful. Quick, easy and no pressure!

Had a great experience the staffs are awesome great service recommend you come here to get a car

Very bad experience with them. Advertised one price and in dealership wanted 4k more. Greedy people

I wasted 4 hours driving from Utica and back to make an offer on a Telluride that they were advertising on their web site. After they looked at my trade and made an offer they said there was an additional marketing fee of $7,500 added to the list price as Tellurides are in demand. Nothing on the web site stated this. I have purchased 8 Sorrentos and 1 Opima and plan on calling Kias national corporate office to let them know about your deceptive sales practices.

Have been searching for a Telluride for some time and contacted them about one of their cars in stock with an interest to purchase. Due to the low availability, they informed me that they were marking up their Tellurides $7,500 over MSRP. I know it is a popular car and the concept behind supply and demand, but would never buy a car here or shop with them.

Called in asking if they had a specific Kia model in stock and they told me yes and that they had more than one. When I get there they had 0, even after I called again 40 minutes before getting there. Worst part is That they didnt even offer an apology and instead tried to sell me a lower and higer trim level than the one I talked over the phone like it was just all on purpose just to get me there and try to sell me something I didnt wanted. I just got here from overseas and the military dont pay us for daily rental cars so thanks a lot for making me waste a 7 hour round trip for nothing, just wasted my entire day thanks to your shady business. I also had a different car in mind but refused to give you my money and more of my precious time.

I DO NOT RECOMMEND you purchase a car from this dealership. I needed to get the bumper replaced. I took my car to Cole’s Collision in Colonie. They informed me my car has had previous damage to the integrity of the car. That the car is not structurally sound and even my insurance adjuster states it’s previous damage. I called and spoke with the manager who was rude and not helpful. They never disclosed the car had previous damage. DO NOT SHOP HERE! They are saying nothing shows on the Car Fax. I will be hiring an attorney.

Came in looking to test drive a white 2016 Kia Soul I saw listed on their website and the CarFax website. I sat around for a bit and the sales person coming to me with keys saying, I have the keys right here, let me just pull it around up front. Several minutes later the salesperson comes up to me again and says that he thinks the vehicle is in the overflow lot. Several minutes later again he tells me that the car has actually been sold (whose keys were those?!) but that he could show me a few other vehicles. I asked if any were 1 vehicle owners be with no reported accidents. He tells me hell have to check. Several minutes later again he has me come out to test drive a 2014 Kia Soul with obvious damage in the bottom left of the drivers side. I used the vehicle test drive session to drive up and down the road looking at the inventory of other dealers in the area.

I was looking for a Kia Carnival. They had it…yay. After calling 2 times to be sure they had it and the information was accurate online I drove 3 hours with my wife and newborn. Elijah Paula (not the person I talked to on the phone) was great in showing me the car and answering questions. When I went to buy it there was a $3,000 markup in marker on the left of the actual vehicle price. Ya, that would have been pertinent information. Then they told me everyone was doing it. Lol, I called Matthews Kia of Clay and I would have to wait a little over a week and pay about $3,500 less than Fucillo Kia. CRAZY RIGHT.

Woody was wonderful. Love my new Sportage

Under no circumstances should you ever purchased a vehicle from this place I bought a used 2016 Chrysler 300 and have been getting the runaround for three days I have yet to be able to bring my vehicle home due to different issues noises under the hood brakes and calipers needing to be fixed not to mention the reckless and irresponsible service department for miss handling my keys and allowing another customer to take my key home causing me to sit at the dealership for hours while they look for the key they don’t fix things you point out even after promising you they would be fixed before you Leave with a vehicle absolutely the worst car buying experience of my life

Salesperson was super great. He was trying to take care of me but the financing manager was very short and coldNext day I went to Lia Nissan and leased a 2021 Nissan Sentra

Matt was great, the office was great, and I leased my 4th car from Fuccillo!.....They were quick and organized!

Dont waste your time. This is the worst dealership I have ever dealt with. Multiple different people, multiple different answers. Rude employees, they do not care about you or your car, they only care about making money.

To be honest, I wasnt sure what to expect. Ive bought 4 cars from the Fucillo group in the last 20 years and been a happy customer. I was sure to add the extended warranty on my last two vehicles as I drive A LOT for work and did not want to get burned with another $4500 transmission replacement ( not Fucillos fault). I usually deal with Fucillo East Greenbush and was skeptical when they sent me to Fucillo Kia Schenectady with my Sportage (no-brainer I know). Carolyn in the service department was wonderful. She had my check engine light diagnosed within half an hour, advised me the repair cost ($100 deductible with warranty), that I wouldnt have to leave my vehicle and it would be ready within the hour. Really?! With all the stories Ive heard of dealership service departments being backed up for weeks, this was awesome news! Carolyn kept in touch with me the whole 2 hours I was there and got me back on the road making money THAT DAY!!! Customer service DOES still exist! Special thanks to Carolyn and the team at Fucillo Kia for keeping me moving!!!

This place is a nightmare they literally sold me a car without a donut and when theres a clear spot for a donut I dont care if it was a used car not there should be a donut or spare tire of some sorts in the car and then when I asked him about it they told me he had Fix-A-Flat would certainly isnt helping my situation then when I call their so-called roadside assistance they want $95 from a disabled person to get my cards .04 miles away are you kidding me do not buy a car from this place they promise you the world and are completely they went behind my back and talks of my 85 year old father who I said does not make decisions financially I told him what my limit on how much without my permission they took an extra $2,000 out and then my car payment was almost $100 more than I said I was going to pay

I love this place! Andre and his twin brother Andrew are the best, most polite, respectful young men Ive ever had the pleasure of dealing with! Being able to come back to get another car from Andre was a joy! He answered all of my questions and did everything he could to help me make an informed decision!The finance guy, on the other hand, I find distasteful. Hes a typical care salesman. Enough said.

What a great place to shop for a vehicle.Fast friendly sevice.Very knowledgable staff!!! I have leased my 4th car here.

I was in and out in 20 minutes. Work was excellent.

Faulty oil pressure switch. Warranty repair - told would be a couple days. Over a week later, call to check status - now told parts won’t be in for several weeks. NO LOANER - they “don’t participate in that”. Dealer tells me to pay for rental and ask corporate to reimburse. Called corporate to complain - they tell me same but that the dealer will reimburse. Corporate was supposed to escalate and follow up. A week later, still nothing.EDIT: After a month and several calls, parts being expedited and rental car approved. Satisfied with end result but not with the runaround.

It felt like we were cattle, led into waiting room. Sit here, and wait while looking at others customers. Indicated what we wanted and they tried to convince us it was the best deal on the planet.No matter if we could afford it or not..Felt like I was being bullied into a deal..Wont go back...

I needed an awd vehicle with more cargo space than my current car. As I parked, Andrew Patrow was already offering a handshake and was eager to answer any of my questions. Fuccilo Kia had the vehicle I was looking for in stock and upon applying, Andrew also communicated all my concerns to management and finance. I got a very fair offer for my trade and was able to get a monthly payment I could afford. I was able to drive away the same day without hassle. As a buyer the dealership made me feel like I was in control and made it a personal experience, where I felt like I was buying a car off my friend. I recommend Fuccilo Kia of Schenectady for your automotive needs. Thank you!

Great place very nice to deal with.

Wonderful service. Thank you Elijah and Harold “Woody” Wood for your assistance and great work. Car salesman ⭐️⭐️⭐️⭐️⭐️

Everyone was extremely friendly and helpful. They guided me step by step to figure out the correct fit for my financial situation. I highly recommend Fucclullo Kia...

I felt like I was a priority, fast work, patient when I needed more information, really nice guys. Its great to deal with good people that are honest and willing to accommodate me.

I had a great experience with Fuccillo Kia. The service advisor Matt was terrific. He explained every detail that happened to my vehicle and what was needed to complete the work. Couldnt be more pleased with the service, attention to detail, and the respect shown to me while there. The Fuccillo name, the products they sell and the service they provide, is the hallmark of the area. Thanks to all the guys and gals that make it all happen.

I had a very good experience with Fuccillo Kia. Ken, my sales person, was very knowledgeable, kind, and friendly. He answered all my questions and showed me everything I needed to know.

Woody was phenomenal! Greeted me in the parking lot, showed me all the features of my new car, and had all the paperwork organized for my signature. I would not shop anywhere else other than Fuccillo Kia. I have been buying cars from Woody since I was 18 years old. His knowledge, expertise, and professionalism makes him the best car dealer you have. He even went as far as calling me the day after I purchased my car to ask if I was satisfied. I have been a long-time customer of Fuccillo Kia. I have lived in different areas of the country and have visited multiple Fuccillo Kia dealerships. I have been to Schenectady, Clay, and Cape Coral. I have dealt with Woody at all of these locations. Each dealership visit he approached me and was more than ready to help. To Woody and the whole Fuccillo Kia family, thank you for another unbeatable deal. You will always have my business for generations to come. And dont stop being HUGE!

Horrible experience buying a car on 6/09/2021sold me a 2016 chrysler 300was lied to about it being in an accidentnot to mention the lies i was toldbefore i bought iti was assured thst that spot on bumper would be fixedwas assured new tires breaks and rotors…since my purchase the car has been at my house maybe 5 hours totaland have to bring the car back monday because of transmission issues

I got married in 2019 and have moved since I purchased the car... I cannot locate my sales contract. I have contacted Fuccillo Kia at least 6 times since 10/2019, to get a copy of my sales contract, so I can change my name. Every time I talk to someone they say that the paperwork is located in a POD that is offsite, and they dont know when someone can get out to the POD. Its nearing 2 years and there has not been a resolution. I have even contacted corporate and nothing. I will not be purchasing another vehicle from them with this kind of customer service 😑 I have even asked if I can go to the POD myself, no answer

Very pleasant sales experience, didnt encounter any overly confident high sales tactics, and the price was as advertised. Definitely will be coming back next time I need a car.

We love kia sorentos. We have had 4 so far the fit and trim is as good as any luxury car. The only thing on the new one is there is no speak to operate the car. Such as change radio station or telephone calls. You have to hook your phone to the car with a cable. Then you can use the auto Android or Apple car. But as far as using the Sirius radio you have to do it by hand. With our 2012 and 2017 you could just talk to the car change the radio station or call home to all sorts of things. All hands-free.

A COMPLETE BUST OUT!!! Never willI go again. Rude, rude, rude. PLUS told me they were adding 7k to the MSRP . Took forever for them to return my call for information on purchasing a vehicle. Did myself a favor, went to DESTINATION KIA.

They were very attentive and if the specific person you were with didnt know the answer they werent afraid to ask and find out, they did not b.s around. I had a problem with a check engine light a day after purchase they told me not to drive it and they paid to have it towed back and sent it to a dealership that specializes in that vehicle and paid for the repair which was just a system update for my knock sensor but they took it very seriously and made sure everything else was good to go. I love the vehicle I got from them it runs beautifully and has no problems whatsoever Ive been denied almost every where else for financing because I have a repo from when I was in high school they said they will get me APPROVED and they did 100% with a great monthly payment

My wife and I just got a 2017 Kia Soul and we absolutely love it. Everyone there was great. Brian and Dave did everything in their power to help us find the right vehicle for the right price. They were all also very patient with us as we had our 19 month old son with us the whole time. Highly recommend going there especially if you don’t know what your really looking for. They will help you get on track.

Great experience here yesterday. I came to look at a car, and did not expect to be going home with a new one within the same day. Andre was great to deal with, professional and very kind. Fuccillo Kia made me feel comfortable leasing with them, unlike other dealerships around the area. I would recommend them, and Andre to anyone! Thank you!

Absolute fantastic customer service!! Made leasing a car so easy and quick, Ive never had such a great experience with a dealership. Within 2.5 hours I drove off the lot with a brand new car. Doesnt get better than that! My salesman was pleasant, attentive and handled everything from A to Z. Recommend this dealership 1000 times to anyone looking for a new vehicle.

My husband and I had an excellent buying experience today at KIA with Andre Porter. He has a fantastic personality! Thanks to the Finance team for getting us into a beautiful SUV with under 25,000 miles with an APR ten percent less than what Carbone Subaru offered us a few days before. That’s right, 10% less! We will definitely be sticking with Andre and KIA from now on. Thank you!

It was sow beatiful service good experiance to be the first time they treet me kind and servicial

Theyll be all nice to you when buying a vehicle. But as soon as you get the car and need it serviced, or something wasnt working and youre under warranty, forget it. They will make you bounce around to rep to rep. Our vehicle was under warranty and a radiator clamp came off. Our vehicle overheated not even a month later and were stranded. We had to pay for a tow to KIA where they told us to bring it. Then they said we had to bring it to another shop and spend money on towing because it was their fault for telling us to bring it to them. Then the place we brought it to charged us for the part. Now fighting with the dealership to reimburse us.

Harold woody and his training partner has being the best I would rate them 100% and needs a promotion or something my service was highly satisfied with all the workers there especially woody !! Thank u woody it’s Yasoda here 😊

Perfect... fast service as usual

First, let me say, as with any major dealership dont go alone! 4 eyes are better than 2 and they will try to take advantage of you so have an advocate with you! My first experience here was awful! I really didnt want to give them my business again, but I was looking for a specific minivan and they had the one I was looking for with all the features I wanted. I went in the second time cautious and prepared to walk away if needed. This second time wasnt as bad. I worked with Vanie and she was great! If you decide to shop here, ask for her! Shes the reason I gave a 5 star rating. For the dealership as a whole, Im really on the fence on how to rate them. Just be mindful and cautious! As far as Kia in general, Ive had 2 Sorentos and I just purchased a Sedona. I drove a few other vans while shopping for my Sedona and they just werent the same. I dont think Ill drive anything else!Thanks again Vanie for making my second experience a better one!

Spoke with Michelle about a used car, a 2018 Subaru Crosstrek. We scheduled a time to come in to see and test drive the car.We get there, no one knows we are coming in, then we couldnt even look at the car or test drive it as it was in the shop on the lift and all the wheels were taken apart.Then the sales person and manager refused even to discuss price with us. Wasted our time.On top of that, Michelle reaches out this morning to ask if we liked the car. What? Do these people not talk to one another?Just an FYI to anyone else looking at the 2018 Subaru Crosstrek (VIN: JF2GTAJC8JH277178Stock: K21808A), it is a mess. FULL of rust everywhere. Probably got flooded . . . BUYER BEWARE!

Just like all dealers all they care about is money youll get the car you want long as you got okay credit and some money to put down!

Our salesperson Dave DeNero was amazing. Hands down the best car sales person that I have ever dealt with in 30+ years of owning a car. He is friendly, knowledgeable and a true pleasure to deal with. As a woman shopping alone initially, the most common experience at a car dealership is not to be taken completely seriously. Dave took my interest seriously from the very beginning, without any extreme pressure to buy. Just the right balance of salesmanship and respect.Also, I was very impressed Taliah, who responded to my initial on-line inquiry several months before we bought the car. She followed up consistently and exactly when I asked her to get back to me. Taliah notified me as soon as the dealership had two hybrid Sorentos on the lot, which were not available when I inquired initially. Taliah was also a pleasure to speak with, and I hope the dealership will offer her a sales position soon.

Dealing with the Fuccillo Kia dealership in Schenectady was probably the most pleasant car acquisition process Ive ever been involved in. Our salesman Dave DeNero was knowledgeable, thorough and friendly. He even went so far as to bring another car we were interested in over from the Hyundai dealership so we could do a comparison test drive. Now thats service! We arrived at 10:30am and within 4 hours were headed out the door driving our new Seltos!Thanks to all the folks at Fuccillo Kia, but most especially to Dave DeNero, for a great vehicle shopping experience!

This is the 4th vehicle (Kia Soul, Sorrento, Sportage, and Seltos) that I have leased from Fuccillos. I keep returning because I feel comfortable there and can depend on them to be fair, prompt with paperwork, and leave having had a good experience.

Andre Porter was extremely helpful in getting me into the car I needed and could afford. They worked extra hard in helping me meet my goal.

Always Excellent - weve gotten 4 cars so far and never a Problem !!

Very friendly service

Thanks Ed. The car is great. Very smooth and professional.

EXPERIENCE WAS SMOOTH & VERY BUISNESS LIKE..... THIS IS MY SECOND VEHICLE FROM FUCCILIO & EACH MEMBER OF THE TEAM WILL DO THEIR VERY BEST TO GET YOU IN THE VEHICLE THAT I USE CHOOSE & THEY DIDNT JUST LOOK AT MY FICO & MAKE A QUICK DECISION...I MAINLY CHOSE FUCCILIO BECAUSE THEY WORK WITH MANY BANKS... JUST A OVERALL GREAT PLACE TO BUY FROM

Parts closes whenever they feel like it. I called, telling them I would be there to pick up parts. Drove all the way down from Saratoga only to be turned away at the door at 5:15. I called to confirm and the door says 530 on Thursday. Person in the hallway wouldn’t put me in touch with anybody in charge. Shrugged and says “sucks for you, they’ve been gone for a while”. Why have extended hours on Thursday and Friday if you’re not going to stay there. What a waste of time.

Public common area grounds could have been cleaner, some crew member(s) outside on phone(s)

I will never go back to Fuccillo Kia at 3900 State St. Had the worst experience in trying to get my vehicle repaired. I purchased the vehicle from this location and have always got my vehicle serviced there. The service department was unable to repair my vehicle and stated parts that were bad and had me pay to have it replaced and the problem still exist. The problem was the sensor light would not go out, and after many attempts and parts I paid for which was supposedly fixed the problem did not. I was last told the problem could be the harness need to be replaced to correct the sensor problem. I took my vehicle to a Car Repair Company in Albany and they fixed the problem, this resulted after the first court date. I was also told by this Albany service company that there was no such thing as a harness for the computer system for my vehicle. At my next court date I told the Judge the problem was fixed and wanted a refund for what I paid Fuccillo Kia . Prior to going to court, several attempts/discussions were made with Service Manager and Head Sales Manager get them to resolve this repair matter with no satisfaction, which resulted for me to take them to court and get a resolution. I have now been paid for the parts I made to the Albany Car Repair company. It should be noted that this matter came to an end by me taking Fuccillo Kiar Reps to court to get my out of pocket expenses. This problem started in July, 2020 and ended in court on January, 2021. All this time spent in trying to get my money was unnecessary considering I purchased the vehicle from this location. Taking my business elsewhere. I feel that this location do not care about your business, only how to get money from you.

I was promised by Andrew that he would match a deal at another dealership. He started the paperwork and then said his General Mgr would not honor the deal. They made up an excuse. I knew to be false. They LIE and DO Not Waste Time Here.

I financed a vehicle on 2/24/21 and to my surprised was approved the next day I was in absolute shock when they called me to tell me I was approved,the team I worked with was awesome they were quick and efficient I love my 2020 kia sportage thanks again Fuccillo kia.....

Excellent service department. Youll pay for it though. $$$$

Horrible incompetence, beware! Took my car in for poor acceleration. They tried to nickle and dime me for adjustments, new sensors etc. When none of that worked that convinced Kia warranty that turbo is defective. Two weeks later they told me the car was functional again. When I picked it up, it was same as before, so they obviously lied, since even my daughter noticed that the car is still too slow. I diagnosed it myself in 5 minutes since it was obvious that the intercooler split in half. Of course this is not covered by warranty, which makes me sol. So much time wasted for nothing.

I recently purchased a kia seltos and I was treated very nice at the company. I must say Vanie was great help and she was very responsive and respectful. I would recommend anyone to go there and ask for Vanie shes very nice.

Andre was amazing. Knowledgeable, polite, fast but thorough. We left knowing they did the best for us. Billy also was great answered all our concerns went the extra mile.

Good experience. Found a good deal. Dave the salesman was friendly and helpful. I recommend this place.

Hello! Andrew Porter was very professional and polite. He took very good care of me when he sold and I purchased my 2021 Kia Seltos. He is a great guy to work with. I give him 5 stars. Thank you so much Andrew🙂

Dealing with Andre was great. Quick with answers and help to find the perfect vehicle.

Would not honor prices on their own website. They told me this must have been a typo. Conveniently another car listed for cheaper that i called about before showing up was just sold as well.

I was there and bought a new car from the manager Heath good person polite respectful I drove my home that same day

They have been great to us. We have bought 3 cars from them and never had a problem. Service has been great to us too. Cars are always done when they say they will be.

Stopped in to check out a car they had on the lot a 2014 Subaru Impreza..was greeted by Andre when I walked in. He was friendly and not pushy listened to what I was looking for and brought up the car for a test drive. I had the car a little longer then expected but he was super nice about it.I told him I would talk to my wife and come back the next day to test drive it. Again he wasnt pushy told me he would meet here in the morning. Didnt ask for a deposit or anything but I left one anyway.Came back the next morning and the car was ready for test drive. Andre had someone look at my trade to see what we can do. The whole processes was super easy. They gave me the deal I wanted and I was able to leave with the car that day.I sold cars for about 7 years. And I never liked dealing with other sales people. But Andre was the exception, and I would gladly buy from him again.

Im satisfied period.

Went to purchase a brand new Kia. Sat down with a salesman we agreed do an out of door price of 23500. I asked if that amount would change if I used the financing I was told no. The contract was written up and then I was told the price would be 25000 the discount I was told would be included was taken out. A manager gave me a final out of door of 24568. I didn’t take the offer the lowest he was willing to come down was 24200. He wouldn’t go down anymore so he let me walk and I walked out and will never return to this lying and deceptive dealership who change figures to pad profits. They were very close to earning my business but now I will never return to do business with them ever.

I couldn’t be happier with the service I was given. Caroline was super friendly and knowledgeable. Great place with great customer service!

Dave was so helpful! As a first time car buyer, he was so helpful and explained everything to me so well. I got a great deal on my car, and the customer service was fantastic! I would highly recommend them.

This is the second Kia that I have purchased from Andrew. He is the standard by which all sales people should be measured. He genuinely cares about the people he meets, whether you buy a car from him or not. He makes you feel like you’ve known him for years. For the record, I’m not related nor did he pay me to write this review!! ha

I was there to drop off a friend so she could get her car serviced. I somehow parked in the sales area. When walked into the place everyone wanted to help me. I told them all I am just picking up a friend whom is getting her car serviced. They were very nice and walked me to the service department.I have to say the sales team made me feel very welcome. Understood why I was there.The reason I am pointing this out is because. I felt good that none of them tried to say well while youre here do you want to look at a car. They did say if we can help you with anything let anyone of us know. I said great thank you I will.When I am in the market for a new car. I will definitely go back to this dealership to purchase a vehicle.They were not pushy nor overbearing.The service department was also very friendly.

Dropped off the car the other day for some service, they forgot to do one simple thing that takes 5 minutes.Now I’m back at the shop waiting at the end of the service line. If you’re looking to service your car here, they will waste your time.I know I’m not bringing my car back here again.

Leased a new Kia Forte with the help of the amazing team at Fuccillo Kia! Couldnt be happier! The salesman and his managers were very helpful finding the perfect car that fit my needs and price range.

Vanie SinghThe process of calling in for an appointment to signing was very smooth. Special thanks to Vanie who really worked hard to help me get the car I wanted. Been to other dealerships and this one was definitely the place where they will try to sell you the best car, not just for the money. I felt greatly appreciated while I was going through the process. Thank you so much!

Great fast service.

About this customer service that you talk about. My daughter called your Service Department from ACROSS THE STREET this morning when her car wouldnt start. She was told call roadside assistance. She was by herself and stuck with a car that wouldnt start and that was your good customer service. Hopefully, she can ditch the car and go somewhere that actually does have good customer service.

Fuccillo Kia, is 10 stars dealer in the Capital District of Albany New York. Stop by and check out all the great deals they have. ITS HUUUGGGA.

Just recently purchased a 2021 Kia Seltos. Andrew helped us. Me and my wife thought Andrew was great! Our experience there was fun and exciting!

This is the second time I leased a new car from FK and I again had a wonderful experience !! These guys gave me everything I wanted in a car and at the price I asked for.No high pressure... and made me feel important.Kudos to the professionalism and experience these people have. I am very satisfiedThank you to everyone that I worked with .I love my car!!!

Did the repairs I needed....tried to sell alot of extras that I did not buy

A big THANK YOU to the folks who took care of my car buying experience! Thanks to Mike, sales; Brett, finance; and shout out to Ed, GM!

I loveeeeee their service department. Always super helpful and honest with our Kia Optima. Fair pricing too. Wonderful customer service. :)

My wife and I worked with Will, and he was fantastic. He took time to listen to what we needed and made it work for our budget. We were able to get the perfect vehicle at the perfect price. Thanks everyone, especially Will!