Used this Company for our kitchen design and providing all cabinets, countertops and plumbing equipment and for coordinating with an installer. We were extremely impressed with the high end kitchen that resulted - really fabulous and have had rave reviews from our family and friends. The individuals we dealt with throughout the project were professional, courteous and polite. As customers we were probably difficult to deal with as have engineering backgrounds - so highly attentive to details, quality and schedule. The company employees were always accommodating and polite and we ended up very happy customers who would use them again and recommend to others.

Lindse was a wonderful designer to work with for my kitchen renovation. She understood my vision and gave me direction with decisions. She was not afraid to guide me against certain ideas as she is knowledgeable in her products and all that goes into a successful design. She was responsive throughout the entire process. I would highly recommend Chas G Burch and Lindse for your renovation projects

Hi Lindse,Hope you enjoyed the summer! I wanted to let you know that my kitchen turned out great, so many people have made such nice comments when they see it! You did a great job on the design and your eye in picking out all of the finishes and materials was much needed! Both you and Chuck were very easy to work with and provided a very high level of service, I really didnt expect to see one of the owners show up at my house twice, when I ran into a few sticky spots! The kitchen is my favorite room in my house, thank you so much!

Lindse was one of the best designers I have ever worked with. I highly recommend Lindse and CGB to anyone looking to remodel a kitchen or bathroom.

We would like to take this opportunity to send a shoutout to Chaz A Burch Plumbing Supply Co. In Schenectady< NY.A year ago we decided to add another bathroom in our house, When we visited Burch Plumbing, we were introduced to a Designer, Lindse Cira. With her knowledge and product experience, we made our selection from the companies she recommended. Upon completion of the new bathroom, we were very impressed of her selection.Well again, after a year, we decided to update our existing old bathroom. Based on our satisfaction and excellent experience with Lindse at Chaz Burch Plumbing, we decided to order products to fit into our remodel. Mary & Tom Ricci

Went there today and they still served me although the parts counter closes at noon. Not only that, they knew exactly which parts I needed, who the manufacturer of a decades old fixture was, and they told me step by step how to put the new parts in and what to look out for. Overall, the parts were less expensive than what I would have gotten from a home improvement store. Absolutely fantastic experience!

Lindsay is the one to see!Cares of what YOU want,not what they want.No pressure from CGB and staff.My kitchen and diningroom are beautiful and perfect,the way I wanted it.

We worked with Lindse to renovate both our master & family baths. She was extremely knowledgeable and helped us pick out pieces that we love. Everything was high quality and we appreciated the transparency and coordination by the team. Would highly recommend!

We went to Chas Burch a few years ago to redo our kitchen. We worked with Chuck and couldn’t be happier !!! Our kitchen looks wonderful and Chuck walked us through every step of the way. Providing help every time we had any questions. Chas G Burch is the best place. would never go anywhere else!!! The quality is superb and the help is superior!!!! Thank you Chuck, you are the best!!!

Lindse helped convert our 1980s kitchen into a bright, modern, farmhouse kitchen. She had fantastic design ideas. The Omega cabinets are beautiful and high quality. All of the timelines we were initially given were right on track. We are very happy with our new kitchen and make sure to refer everyone who asks to Chas G Burch!

Had such a great experience working with Lindse and team! Chas Burch came highly recommended by our contractor when we had an unexpected leak in our kitchen that led to a remodel. Not only did Lindse help us design the kitchen of our dreams, but she was also professional, friendly, and very responsive whenever we had questions. Definitely recommend!!

Great. Needed a washer for a spigot. They had it. Never knew about this place. But will visit when I need plumbing parts before the big box stores. Thx

Steve Craft did an excellent job of locating a difficult to find toilet gasket for me. I will pick it up Monday .

Great service and has what you need

Best prices best customer service definitely reccomend before goin anywhere else

So far so good, they had what I needed. Ordered a part, hopefully it all works out..

Only place Ive found for high-end appliances

A good place for your needs.very Knowledgeable people nice place

The staff always go above and beyond for the customer!! The design staff have great ideas when designing kitchens and bathrooms helping think of function and design!! Ive done all my bathrooms through them and cannot wait to have them design my dream kitchen!!!

I went to two other popular plumbing supply houses before being referred to Chas G. Burch Supply Co. And the first two couldnt be bothered. They gave me this place called Chas G Burch Supply. Google had easy directions, got there in minutes.Surprisingly the place was immaculate, clean, with at least 5 people working up front.A young man Steve, who turned out to be part of this original owner and over 100 year old establishment asked in seconds if he could help. I presented my problem with parts that I had brought with me and in less than a minute he had a solution and parts for me to take with me including a piece that he grounded down for me in the back room to make sure the tool would do the job.This job of changing a valve in a 59 plus year old shower that I worked on for 24 hours, I attempted again and with the one part and one tool he sold me, a total of $15 bucks I went home and did the repar in 15 minutes and it works perfectly.It is great that we still have stores with smiles and service such as Chas G Burch Supply still left in this country. Hats off to Steve and his great business and I got at least a hundred people I will send to them in the future as well as all my business in the future.Thank you does not do justice for the service I received. Outstanding.John

I had my bathroom completely remodeled and I bought all my fixtures and supplies from Charles Burch. I was 100% satisfied with what I purchased and with the design help I received from Danielle. The quality of what I bought is fabulous! I am extremely pleased with how my bathroom turned out. I would recommend giving Charles Burch the opportunity to work with you for your bathroom or kitchen.

The people here are amazing -- if youre looking for plumbing experts, these guys are the real deal. We were looking to replace some old shower handles which were corroded beyond use. We visited two places before this one with no luck. No one could provide us replacement parts, let alone even tell us the brand of our handles. As soon as we walked into Chas G. Burch Supply, two guys behind the counter said, I know what those are. They had all the parts we needed to do our replacement, and they walked us through the installation process. Great experience, well be coming back for all our future plumbing projects.

I’m so happy with my beautiful kitchen by Chas g Burch. This is the place to go for your dream remodel. Kitchen or bath, heating and cooling... whatever your need; I highly recommend Chas g Burch. Easy to work with and so many options to choose from!

Chas. G. Burch rescued us after Lowes abandoned us the morning of COVID lockdown. Our counter tops were removed a week prior to install, to ensure cabinets were level. We were scheduled to install the morning of lockdown, they called us an hour before we were expecting them to cancel without a projected date. After pleading with them to seek an exemption and explaining local installers were still operating. Lowes all but told us Its your problem. Chuck and team were incredibly gracious and apathetic. We were in a tough spot and they easily could have taken advantage of the situation. Instead, with honesty, integrity, and humanity they did their very best to stay within our budget and get close to the price quoted by Lowes. They were able to acquire the exact same granite we previous selected and installed in just over three weeks. After an incredibly stressful ordeal, we cant thank Burch Supply enough. Were thrilled with the results!

Great bunch of people.Have many items in stock.I highly recommend them.I purchased my whole heating and cooling system from them for my newly built home.

Class and professionalism at its best. The staff at Chas G. Burch are extremely helpful. I was uncertain of the design for my kitchen but was given multiple options at various prices that fit my needs and wants. I never felt pressured but rather assisted in my decision process for my home. I have many other household projects that I will undoubtedly be using Chas G. Burch for. If you want something done right the first time call Charles!

Thanks to Chuck and Danielle our kitchen is absolutely gorgeous. I cant say enough wonderful things about the customer service, the follow-through and the quality of their products here. When our house flooded and all of our kitchen cabinets were destroyed, Chuck came through and was able to drop ship everything as promised. Danielle was wonderful to work with and totally knows design and the product lines. We will be repeat customers for life.

Great

Burch has by far the widest selection of hard to find plumbing parts. They also have the knowledge to help. If you need parts for discontinued faucets they are the only ones in town that can help you.If you need a bath or kitchen remodel this is the place to start.Best of all there is always coffee available.

You are missing out if you have not been here!!!!! Best customer service ever! They take such good care of and treat you like family!!!!

Talk about a turnkey experience. They catered to my every want and need I couldn’t be more happy. And better yet they were able to stay within budget!

We worked with the team at Chas Burch to remodel our kitchen. I say team because we received very attentive service from the designer, Lindse and the owner, Chuck. They helped us achieve our dream kitchen. Our project was difficult due to lower than average ceiling height, and Lindse was able to fabricate a hood vent cabinet from scratch so I could still have the look I was going for. We also have appreciated Chucks personal attention to make sure we are 100% happy with the cabinets. You will not receive this kind of service from a big box store!At each step of the way the experience was accomodating and they always kept our budget in mind. We highly recommend Chas G. Burch for a kitchen remodel.

Chas G. Burch supply Co. helped us completely remodel our kitchen and bath. The Omega cabinets we purchased were beautiful and everything we planned out worked perfectly. Chuck Kraft measured and planned the kitchen and bathroom with us, guided us through the process of choosing cabinetry, tub, toilet, sinks and faucets and was available if we had any questions. Truly a five star company that was a pleasure to work with!

The knowledge they have is crazy. Speaking to them first always saves me time.

One of the best places in the tri-city area for hard to find plumbing parts. In addition to this offering, their design team is second to none and helped me design my dream kitchen, half bath and master bath. The quality of the products they carry are second to none! I just moved and cannot wait to do my next few projects with the team at Chas.G.Burch Supply.

I have had two kitchens done with Chas. G. Burch supplied cabinets. Couldnt be happier. They have only quality cabinets, PLUS the assistance and guidance provided by Chuck was great. I know, because I checked out three other suppliers. It makes a big difference to have someone who has such experience give guidance when asked for.

This place was able to rebuild pre-war faucet parts for me. An older pluming genius (one of the owners?) spent a good hour on it and then charged me a total of $23.78! $12 of which was labor. These guys are far out of my way but I will not use anyone else for plumbing supplies now. There are very few places like this left and I urge everyone to support them.

We recently did a major remodel of our kitchen. The design and products supplied by Chas Burch co. were excellent. We love our quartz countertop as well as our gorgeous cabinets. We worked with Lindse and she was very helpful, responsive and pleasant to deal with! Highly recommend cgb supply!

I been a plumber for 30 years. Chas Burch is the only place I go too. The workers are so helpful. Do not go too the other supply houses they are a big scam.

Wont find a more knowledgeable set of people to help with home repairs, upgrades, and new undertakings. Stopped at a couple places capital region based and ended up here and from now on will not be going anywhere else. Weather your a diyer looking for parts or want them to do the whole project this is the place for you. STOP LOOKING ELSEWHERE. You can thank me later with a like 👍

Friendly staff, great designers

Using Chas G. Burch Supply was the best decision we made ! It was a joy to work with such talented, respectful and pleasant individuals. The staff is AWESOME !!!

Nice people to deal with. Extremely helpful.

Amazing customer service!! I definitely recommend Chuck. He went above and beyond helping me fix my plumbing nightmare.

Great place friendly service had no problem getting parts

Always *Very* Helpful and a cheerful staff!!Support Local Business! 😎Update: Mansfiled toilets are The Best!

Danielle was so so helpful with our bathroom remodel. If you need stuff for your bathroom and or kitchen Chas G Burch is the way to go. Avoid Central Plumbing and Bath in Scotia at all costs.

Excellent experience. Very knowledgeable and helpfull. They willing to order anything we needed even if they didnt carry it. Very respectable business.

These guys have everything you need, great customer service!! Dont go anywhere else, a lot of plumbing knowledge, if you dont know what to do or buy, choose Chas G. Burch, they know!

Took a week to get my part but this was the ONLY store in schenectady that could get it or find it. Kudos.Would recommend if you need to find a specific part that you cant find any wheres else.

I have never before been around such a rude and nasty person. How they are still in business is beyond me. But from the looks of things they wont be for much longer. In the worst possible space u could imagine they are hard to find and once there the customer service is apalling if you have any questions hope you get them answered before you get there or go visit the FRIENDLY and Helpful people at HomeDepot or Lowes.

They had everything I needed and they were very helpful

I could not find what I needed for my old house anywhere. I went where and they order it for me.