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Keystone Automotive - San Antonio
17745 Lookout Rd, Schertz, TX 78154, United States
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Keystone Automotive - San Antonio
Comments
Sa
Review №1

Giving me the run around and no one taking responsibility for it.took them 10 days to get my used part that was coming from Houston.my part was ordered then it was cancelled by employee/company.I was not notified. I had to call them to check why my part was not in my hands on set delivery date.I had it ordered a 2nd time and was told it would be in on a Monday and then it was Tuesday and then i had to drive to selma warehouse on Wednesday to find out what became of my part.no appologies,no call back.very unprofessional and bad customer service.i have my own business and i would never would never treat my customer that way.

Am
Review №2

Got my parts. Hard to find the location based on where Google took me. But I updated the maps so hopefully its easier for others. Theyre located on the front of the building towards lookout road.Be aware there may be a core charge for certain parts

Ju
Review №3

DONT TALK OVER ME. I called you, a business, me a customer. I dont appreciate you not letting me speak. Thats not very professional. I get it, you know a hell of a lot more about auto parts than I, but I would have been grateful to at least felt a little respect. Ill take my business elsewhere.

Me
Review №4

Ordered a replacement hatchback for my car, stated that it must have the backup camera, and that it had a wing on the top above the rear window. When the part arrived there was no wing, and no rear back up camera. I did not have time to return it because I needed my car for my daily driver, but they charged me for the backup camera and spoiler if which is did not have, and because it was not the correct one my hatch does not lock either. Very disappointing transaction!

La
Review №5

So friendly and kind. I recommend This business to everyone I know. Theres not a part they can not get you.

Je
Review №6

Wow absolutely amazed at this place just all around perfect.they help you from beginning to end.best customer service,just ordered a part quick and easy.they have everything you need and more thanks to Thomas on the phone who helped me really made me feel like he cared and gave me the best option.

Ed
Review №7

A lot of aftermarket parts and decent prices

th
Review №8

Very nice and replace the part no questions asked thank Sara

Te
Review №9

Nice place

Jo
Review №10

Great place for discounted OEM and after market parts.

Do
Review №11

Had purchased parts and they ended up going bad and they just got me new ones and didnt make excuses

Za
Review №12

Solid service, reliable parts, great warranty.

Je
Review №13

Excellent customer service

Jo
Review №14

Couldnt be happier with the price and product, thanks Rick

Cy
Review №15

Everyone was wonderful.

Ma
Review №16

Great customer service!

st
Review №17

Great prices and easy to deal with

To
Review №18

Didnt like the people

Information
9 Photos
18 Comments
4 Rating
  • Address:17745 Lookout Rd, Schertz, TX 78154, United States
  • Site:http://lkqcorp.com/
  • Phone:+1 888-416-5138
Categories
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Car accessories store
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
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