Terrible Customer service from Magnolia/Best Buy. Hard to reach, unresponsive. 20.00 per month gets you know-where or very little.

Take this advice from a 9 year employee. The product is good and the installers are good. Beware of inexperienced commission sales people and managers! Go in there doing your research first. They often steer you into what they can get paid on more instead of same product in your budget range. Also be aware of the install pricing. They work within a cost range and charge ALOT more then there own geek squad services to have someone from the same company install it. If you are paying for services demand that only a project manager and NOT a salesman walk your home to prevent the surprise of costly missed items or services after you already paid so much.

Use geek squad total tech support. Much cheaper people. Save yourself from the Used car salesman mentality magnolia seems to have.

Very good customer service and amazing manager who helps out his customers and a very good shop.

I had geek squad install my Tvs and do my wifi for LESS THAN HALF the quoted magnolia price.