They did my suspension on a 2016 ktm 250xc. Years later when I needed info on parts and settings they answered right away. Awesome shop!

Suspension Gurus! Wow! My mountain bikes ride so much smoother and faster! Take your bike to these guys now! I’ve been mountain biking for decades, always tinkering with my suspension. Now I just enjoy the ride! Also, I’m looking into better brakes, because I’m going that much faster!

This is a very legit place to service your mountain bike suspension. I took my 3yr old fox fork and shock to Stillwell to get a complete rebuild. I was thinking of replacing the valving for my riding and 230lb weight as well but the folks there recommended me to try their butter dish option which they help you find tune the psi, compression and rebound. I thought that my settings were good but i was off. It feels like i gained an extra inch or 2 of suspension travel without introducing any bobbing on my Ibis Ripley V3. Im very impressed. 100% satisfied and would definitely recommend them.

Incredible service and great response time! Great people too! Highly recommend to anyone.

Highly recommended. Upgraded my KTM 890R front and rear, and am super pleased!

I just wanted to say a huge thank you to the staff at Stillwell for taking a look at our Electric Bike with front suspension problems. We called, were told bring it on in, they looked at it right away, and SOLVED the problem!!!! They also denied payment for services rendered as they said it was no big deal!!!! What a top rated team, with exceptional customer service! We had even called the manufacturer of the bike, and got NO help there!!! Thank you so very much.....Debbie A.

BEST MONEY YOU CAN SPEND ON YOUR BIKE! WHY WASNT THIS THE FIRST THING I DID?Excellent customer service, great turn around time, BEST value for performance you can get!Kevin was amazing to work with, he answered all of my questions and is very knowledgeable, I will be sending everyone I can their way!

The money I put into the suspension had to be the best money Ive spent on the bike. I go about 250 lb with all my gear on and I immediately noticed a difference in the handling and performance. I highly recommend Stillwell to anyone looking to improve their suspension.

Kevin and Cory were excellent help and actually did a few things they didn’t have to do for much less than I anticipated.I believe Kevin is the owner and or a manager for a young guy it’s nice to see somebody I have such good customer service and follow up, I actually could’ve got the work done at the bike store I bought The bike from, but they werent shock re-builders, services, etc.

Awesome company to deal with, experts with ktm suspension. Would highly recommend to anyone.

Tried to get suspension reworked on my bike. Spoke with Nathan and he said he will get back to me. Didn’t hear. Called him back to discuss, got a little further he said he needed to get back to me again.....never heard back.I ended up a local competitor her in Phx. When I did talk with him, he seemed interested and polite.I’m trying to spend money....

The team at Stillwell is exceptional. Their commitment to customer service, and mountain bike suspension expertise stands apart! If you need suspension work for your mountain bike, this is the place to go. Thanks Stillwell!

I can’t say enough good things about my experience. These guys know suspension. Game changer for any rider.

Want to know how to make your suspension worse? Take it to Stillwell Performance! They put springs in for a 100lb rider then told me I needed a custom made lighter spring... Im 150lbs without gear. My rear shock was kicking all over hell, valve way too stiff and my front end felt terrible. After they kept telling me they needed more time to think about my setup. Finally I gave in and went to another shop that, unlike Stillwell, guaranteed their work. My bikes riding amazing now. So whatever you do for suspension. Dont go to Stillwell.

Awesome shop! Super knowledgable and helpful. Quick turnaround and reasonable prices. Will definitely use again and highly recommend to others.

Kevin and Nathan knocked it out of the park. Got my old 88’ CR250 shock working flawlessly and feels excellent all around. Now this old CR rides better than my newer MX bikes. Quick turn around time at an excellent price! I wouldn’t go anywhere else.Thanks Guys!

World class suspension shop! I have tried numerous shops over the last 20 years and can honestly say that Stillwell knows how to perfectly translate what I am feeling into a perfect solution of stability, balance, comfort and quick handling. They are also very consistent in their settings from one bike to the next which I appreciate and many shops struggle with this. They can reproduce the feel I am looking with consistency from one bike to the next. Thank you Stillwell!

Best place around for your boing boing needs. I send all my bikes there. Kevin has the magic to make you faster.

3mo updateNow that Ive had a chance to ride their tune, I can comment beyond just friendly staff.When I got the bike back, it was completely different from where factory guidance had me on setup. I would go so far as to say polar opposite applies when describing how it rides. Factory - stiff and linear. Stillwell - absorbent and progressive.It was so different when I got it back, I was very unsure if it would stay on the tune. Now that I have learned how to ride it, I would never go back.

Had my Mountain bike suspension tuned/serviced by the crew at Stillwell Performance and not only was it a fast turn around but my bike feels amazing! Strava times are up! Watch out! The bike feels like it floats over the chatter and smaller rocks. 👍👍

Did a great job on my Fox X2 mountain bike shock. Quick turnaround on a custom tune.

Always great service from Kevin & Nathan. Plus you get great parts at good prices and expert advice.

These guys are magic. They made my 05 Honda CRF250 R like a modern bike with the suspension changes. Bike eats up rough stuff now..this is how a bike should feel.

Elite, knowledgeable professionals. Kevin is great! Highly recommended.

Excellent service. These guys do it right. Taking my supercross bike to a supple responsive single track masterpiece.

Great shop! Highly recommend them.

These guys are awesome! One of my fuel lines broke on them (corrosion) while they were doing my suspension; they replaced it free of charge. Cant wait to get on the trails.

Stillwell Performance upgraded my sons KTM SXS 85 suspension, great job and great customer service!

I have a 2009 Husqvarna TE610 that I took to Stillwell and I am amazed at the difference!Before I took it in I ruined both fork seals and bent a fork tube. Stillwell was able to help me get all the new parts. I also wanted it resprung and revalved for my weight and riding style. Stillwell was able to fix everything and did it quickly. My bike is plush on the little bumps and firm on the big hits and that is just what I wanted.I cant wait to take my other motorcycles there!

Best suspension guys out there!! Unbelievable turn around time serviced my recently revalved suspension and literally revalved my second set of suspension in 3 days!!! Used it in the Tennessee knockout race and the vegas endurocross and worked like a dream!

The short version here: I feel like this suspension has made my KTM a better handling more well rounded motorcycle. Albeit expensive the difference I experienced made every penny well worth it.Long Version: So I picked up a 17 250XC a few months ago but 40 hours on it and decided it was time to send out the suspension for a service and revalve. After shopping around for a while i decided on Stillwell Performance after reading reviews, looking at there experience with WP and talking to them. Heres the summary after 10 hours on the new stuff.My initial thoughts of the 17 KTM WP package was good, i liked the forks and shock in most situations however there were a few major downsides in my eyes. 1) The forks bottomed a lot and tended to tuck when cornered really hard, i had no confidence at our local MX track (not its designed area true, but i like to cross-train there) and they tended to ride a little low in the stroke for me. I made up for this by adding PSI (141psi) in the fork. The psi change helped but it made all the suppleness the fork had go away and deflect really bad. 2) The shock seemed to like to buck wildly on square edge braking bumps and over roots and rocks.So the SP stuff, my initial 4 hours was spent at Boswick creek MX, nice flowing track with some technical stuff and a few big table tops 60-100. They also have a few miles of trails (mostly sand, with minimal roots and big chop). Right off the bat the bike felt way better, it rode higher in the stroke and was supple over the small stuff yet resisted bottoming on the big jumps when i didnt make them just right. No complaints from the shock on the track either, it seemed to have more spring action making it easier to get some pop off the lips on the jumps. Out in the woods both ends shined also to my surprise, so much nicer over the few roots, no deflection no bouncing around no drama. The rear seemed to still like to kick while braking through the big chop, but it did so in a predictable manner and kept tracking straight. In both areas the bike was very point and shoot, pick a rut no matter the size and she stuck right in and tracked perfectly. Was really impressed how well it transitioned from one side of the spectrum (MX) to the other (woods) with no clicker changes no psi changes (135 now) something that wasnt possible before.The next was my normal home riding area; a mix of sandy/clayish woods, on the tighter side lots of square edge chop, roots, stumps, hills, mud everything someone wants for H/S training. Here is where the stock stuff had issues, the front end didnt deal well with the roots at the psi i had to run to keep the forks up in the stroke where i wanted and gave me a dead feeling. With the new lower psi i had a better idea what the front was doing, it didnt defect of every pebble and in general tracked so much better through everything. Again the bike was point and shoot, didnt matter if the ruts had roots or rocks in them both ends soaked it up and the bike stayed planted and stuck in the turn. The rear end presented the same tendency to buck but again predictably and controlled (i honestly havent tried to tune it out yet). Again very happy with its performance.I should also note that I was with a buddy who has a stock 17 xc setup very similarly to how mine was to back to back with against mine. I mainly ride/race Hare Scrambles and enduros across the Alabama, Georgia and Florida areas in the 250B class. Final thoughts are i would shell out the cash again in a second, Stillwell has been very helpful on the phone for tuning and just in general questions and were a great company to do business with. A+

For me, this suspension was the difference between finishing 4th place and finishing 1st.