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Cellular City, Verizon Wireless Authorized Retailer
3860 Sunrise Hwy, Seaford, NY 11783, United States
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Cellular City, Verizon Wireless Authorized Retailer
Comments
Ma
Review №1

We had an excellent experience upgrading two existing phones and adding a third line. Sam helped us and he was the best service provider we’ve ever had at a Verizon store. He knew what he was doing, he was courteous, and he helped us figure out the best promos to maximize our upgrades. We would recommend going to this store and asking for Sam!

Wi
Review №2

I have visited this location twice in near succession.On my first visit, Harry was my representative. I cannot express enough how patient and knowledgeable he is. It seemed as though all of my questions were answered, even before I asked them. Even after witnessing his interaction with other customers, I can say his patience and knowledge is to be admired. By far, the smoothest transaction ever.I was so impressed that I came home to describe the experience with my wife. She was so excited and jealous that I brought her to this location the next day to pick up another new phone and watch. This time, we had Sean as our representative. My wife was using another provider and moved over to Verizon. I couldnt believe how easy everything was! Sean was super accommodating and helped navigate all our questions and calm our worries. A true professional!Visiting this location was by far the best experience with Verizon Ive ever had.

An
Review №3

Sam was so amazingly helpful in our purchase of new phones, canceling old lines, and everything in between! Normally I dread this experience but Sam was awesome and he made it painless 😎

Pa
Review №4

Very nice placeGot the job done and just what I asked forcustomer service is top of the lineHarry is the go to go to best guy here

Sa
Review №5

HARRY SINGH HAS WONDERFUL KNOWLEDGE OF THE PHONES AND HIS CUSTOMER SERVICE SKILLS ARE UNSURPASSED .THAT IS WHY I HAVE PURCHASED 4 PHONES AND STAYED WITH VERIZON .HE IS INDEED THE BEST

Li
Review №6

This is the best Verizon retailer I have been to BY FAR. They spend all the time necessary to insure that their clients are getting everything they need. They answer any questions and are upfront and honest. I’ve used this retailer several times and am always blown away by their incredible customer service. If you have any problems or questions about the phone they give you, bring it to them and they’ll clear up the problem immediately. Highly recommend! 12/10 — Sam

Ju
Review №7

Don’t get fooled by the Starbucks line going down sunrise! This place is always quick and very helpful. I go out of my way to come to this store instead of the others and it winds up saving time in the end. People drive by thinking there is a line but it shares a parking lot with Starbucks, so just go around the line and park.

Br
Review №8

The staff was incredibly helpful and patient! Thank you to Paul helping me get set up with a new iPhone!

Al
Review №9

This place is great! Gets everything done quickly! Shout out to the gentleman with the Yankee hat (sorry, forgot your name) Anything Verizon, go to this store!

Pa
Review №10

Wish there was more than 5 stars to give!! I cannot say enough about the top notch service, knowledge and professionalism. I will never go through a Verizon corporate store again as this store is a family run store..they want you to leave no less than satisfied and happy. They are great!!!!!

Ca
Review №11

The best experience I’ve ever had at a Verizon store by far. Do NOT let that line of cars you see fool you, it’s for Starbucks drive thru... the store was empty on Sunday morning and Dev was able to devote his time to helping me and my iPhone issue. He was beyond helpful and kind.. I will never go to a different location.

Ra
Review №12

What a great experience at the store. Ported one of my lines over from t-mobile and Sean and Hitesh helped us from start to finish. Highly recommend this store !

Ow
Review №13

I want you to know I got top-notch service there from Dil and Dev this is one of the best experiences I have received. They know just how to handle the clients are more or less of however needed to go out of their way for their clients the customers and for the best Verizon experience.

lo
Review №14

If it werent for this Verizon location I would be lost...I was hacked thru my wifi i went into the store not my first time and the young man a future cyber security expert helped me ...They are knowledgeable, theyre friendly,and always willing to help...I HIGHLY RECOMMEND THIS LOCATION...PEOPLE LOVE TO COMPLAIN ABOUT POOR CUSTOMER SERVICE HERE THAT IS NOT AN ISSUE THEY ARE 10 STARS PLUS and I would like to say THANK YOU to the owner for choosing Seaford as his location

Jo
Review №15

Hitesh and Sean were very good and courteous. They did everything and had us walk out completely set up. Full service!!

Ca
Review №16

Do not let the Starbucks line deter you!! It is extremely obnoxious, but there is ample parking in front or you can cut the Starbucks line. Dev was awesome, the store is brand new, and the entire process was seamless. Compared to other locations in the area, I highly recommend this location.

Na
Review №17

Sean was great. Excellent customer service. Very thorough with getting a new phone.

Ca
Review №18

Incredibly patient staff, which was greatly appreciated, as well as being very thorough and knowledgeable. Highly recommend!!

co
Review №19

I went in and Joseph was extremely helpful. I was transferring a line to my account, adding a new line and getting 4 new phones with data from old phone to transfer over. He gave us a competitive deal, was so personal and friendly and made sure everything was done as quickly and efficiently as possible. I definitely would never go anywhere else.

Ke
Review №20

After arriving with a broken phone, the associate Matt was incredibly helpful with guiding me through how to replace the cracked screen through insurance. He also was informative and helpful in helping my select my next phone. There were many hurdles while trying to get a new phone, which Matt was sure to handle each and every with grace. He was sure to rectify all issues and ensure that I not only was happy with my purchase but that it was working before I left. I truly appreciated all of his help and friendly demeanor!

Do
Review №21

Very positive experience with cellular city. Professional, kind and courteous empoyees.

ma
Review №22

My phone had an unfortunate accident and had to get a new phone. Went to this new location to help set up the new phone thinking I’d lost all my contacts. Sam and Freddie not only saved all my contacts but my pictures!! The are my hero’s with their tech knowledge. Visit this place. They are awesome!!!! So happy they opened!! Plus the place is really nice!!

Ni
Review №23

Great experience with both Sam and Harry. Got my phone quickly and they made the process super quick and easy. I would definitely come back again!!

Gr
Review №24

Sam K. and Freddy was extremely helpful. Created an email for my daughter and then created an Apple ID and helped me change my optimum online password. I would highly recommend this Verizon store for all your wireless needs. Conveniently located next to Starbucks!

Fr
Review №25

Best experience I’ve had in a Verizon store to date. Joe was great to work with, took his time with us explaining various options. Would highly recommend!

Jo
Review №26

Great customer service. Dev, one of the workers went out of his way to help us with our broken phone and we would not have been able to get the files back without his help!

Pa
Review №27

My wife and I were at the store and were greeted by Thomas. He was very friendly and was excellent at explaining our options. We are not very up to date on wireless systems and he took the time to explain things to us and when we were finished, we felt that we had made good decisions.

Ji
Review №28

We moved from ATT to Verizon, whole transition was very easy. Harry was extremely helpful and very knowledgeable and friendly! I wish you guys best of luck for the new store. Highly recommended!

ri
Review №29

I had a wonderful experience at verizon last week. Harry took care of me and he was most helpful. He was knowledgeable and patient with a client who is not tech savvy at all. I highly recommend Harry and Verizon in Seaford. A great thing Harry didnt do things for me he had me add emails so I could understand what to do. He was great and I really appreciate his ability to know how to treat a customer. He is the same Harry from East Meadow my whole family goes there.

Jo
Review №30

Met with Tommy and Fredy and these guys were on the ball. Helped me out and answered all my questions, worked on my phone and set wireless billing. Great guys. You’ll feel the same.

Jo
Review №31

The staff is great. Thomas was friendly, knowledgeable, and helpful. I upgraded my phone here, and glad I did! Need a phone, have a question? Go see Thomas!

Ca
Review №32

Thomas was fantastic. Very helpful and fast. We upgraded 3 phones and received a great deal!!

Ly
Review №33

Sam & Freddy were exceptional. Knowledgeable and efficient. Highly recommend the store!!!

An
Review №34

The customer service rep here is really helpful and knowledgeable. Harry went out of his way to get my Mothers phone book on her new phone, Very accommodating.

bi
Review №35

Had a great experience with Gagan & Harry who upgraded me to a new phone! I would highly recommend them to friends & family. BT

Ma
Review №36

We just had the best experience at a Verizon store. Hameed (at the Seaford, NY store) was our representative and he went above and beyond to explain our options and our phones. We left the two very happy customers and Hameed was the reason.

ro
Review №37

I usually don’t write reviews, but this store has been amazing to me. Especially Hari ! He helped me recover all my lost information from my dead phone INCLUDING my baby daughters photos which I am eternally grateful for.

gi
Review №38

I just purchased my new iphone and I was attended by Harry a true professional who provided me with excellent customer service . I highly recommend this Verizon.True to his word that my glass protector would be replaced with my plan . Very happy with this service .

Da
Review №39

Brand new location right between 2 busy corporate stores ..attentive and experienced sales reps no wait times excellent service and ample parking

Da
Review №40

No wait and awesome service. Very friendly and helpful, willing to help lower costs.

An
Review №41

Harry is the best, gr8 service highly recommended

Ro
Review №42

Harry is a wizard!. Love this place.

Ro
Review №43

Says it opens at 10. Its10:12 and lights still out. No one answers door nor phone. Poor management!

Ji
Review №44

Visit the store and I appreciate the attention of Humberto Sánchez. Excellent

Information
12 Photos
44 Comments
4.9 Rating
  • Address:3860 Sunrise Hwy, Seaford, NY 11783, United States
  • Phone:+1 516-783-0000
Categories
  • Cell phone store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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