Amy helped me figure out what I needed and got the order placed quickly and professionally.

Wanted to check out faucets and they were very helpful.

I WOULD NOT USE FERGUSONS AGAIN FOR ANYTHING THEY DONT ANSWER TYHE PHONE AND DO NOT RETURN CALLS

Wide range of items and brands

By far the worst customer service we have ever received. We placed a prepaid order for a range, a refrigerator, and a microwave. They said it would be about three months to receive our order. About six weeks in, we got an email saying we couldn’t get the refrigerator we wanted. They sent a suggestion for a replacement, but the replacement wasn’t even the same size. When I responded that it wasn’t the same size, I got no response at all. So, about three weeks later, I called to cancel my order. They said it would be ten days to process my refund to my credit card??? Needless to say, I did not get my refund in ten days. I had to call again and ask again for a refund. They said this time it would be twenty-four to forty-eight hours to process. So why the ten day thing? We will see if I receive my refund. Do not spend your money here!!!

Téléphone contact very helpful. Thank you!

Wonderful knowledge, advice and a beautiful store. We were very impressed with Amy and Brittany as well as the many wonderful products in their store. Suggest an appointment to get optimum attention to your project.

Excellent service! Randy really took his time to show us different options and had great ideas along the way, that gave us the opportunity to scale some things up while saving somewhere else. Overall great selection and ability to mix and match. Highly recommended! Thank you!

Nice freindly staff and nice displays.

Great Ferguson location. A great number of appliance and fixture set-ups. Clean store and helpful staff. Parking is a bit of a challenge.

I can dream, service at Lowes was way superior, but fixtures are beautiful!

On July 23, 2019, my brother, Bill, and I went shopping for a new toilet to replace the current toilet. We knew that Toto was a top brand, so we talked to our plumber, Andrew Sheppard, who suggested that we go to Ferguson Bath, Kitchen & Lighting in Seaside.As we entered the nicely supplied showroom, we were greeted by the receptionist near the entrance. After only a few minute wait, she directed us to Christopher Cappetti, a customer service representative.Ferguson was god-sent for us!!! Christopher greeted us, sat us down at his desk, and gave us the upmost attention in answering or finding answers to all of our questions about a top-notched toilet. He gave us his total attention and was very warm, cordial, and knowledgeable!!!We decided on the Toto Drake II elongated toilet which Christopher was able to get shipped to Fergusons warehouse within a couple of days to meet our tight deadline for the plumber to install. In addition, Ferguson gave us a competitive pricing on the new toilet. Chris followed up with the our highly recommended plumber, ANDREW SHEPPPARD, by notifying Andrew of the expected date of delivery as well as following up with us on the expected delivery date.Today, on July 25th, the Toto Drake II toilet arrived promptly within 2 days so that we were able to get our plumber to install it this afternoon. There were no complications or flaws in the toilet and we were totally pleased and Extremely Satisfied with the entire transaction with Ferguson from the time we entered the showroom, to having Christopher Cappetti as our sales rep, and finally having Andrew Sheppards plumbing install the new Toto Drake II toilet today!!!My brother and I set very high expectations whenever we purchase any item for our place and we are meticulous in keeping it spotless.Both Ferguson and Andrew Sheppards Plumbing NOT ONLY MET BUT EXCEEDED our expectations in the sale and installation of our new Toto Drake II toilet!!!We plan to continue to shop at Ferguson and would highly recommended your business to our neighbors, friends, and community!!!!!Donald & Bill RotellaPacific Grove

Lots to look at. Helpful staff. Make appt first.

We went here when designing our kitchen. Nice store, however, way over priced. Didn’t end up buying there.

Nice selection, prices seem reasonable very helpful staff, beautiful floor display

Very nice showroom. Best to make an appointment, but not required.

Very cool stuff at Ferguson. Nice and competent peoples.

POOR CUSTOMER SERVICE!!!!!! I was in the store for 45 minutes without a greeting. So rude. I will take my business elsewhere. I will never come back!

Wow! Great staff. Great service! Ample choices!