Customer service was out standing! Very nice and polite. If you are in the neighborhood or if you dont mind driving a little out of your way. I recommend spending your time and hard earn money here. I give them kudos during covid!!
Parking is horrible. Bad customer service guy had no knowledge on what was the new trend for disposable. And got mad at me and told me to leave. I will never go back and tell my friends
Smaller but good quality selection. Great customer service! My go to for hookah and glass supplies! Reasonable prices and helpful staff!
Cashier was friendly. Has good selection of glass pieces at reasonable prices and really cheap tobacco. Always get my cartons here every week.
I called and was truly impressed by the customer service!I originally went in to purchase a few small items and ended up spending 3 times what I was going to. Amazing customer service, thank you Ace.
The man was very polite and helpful knew about the products he carried and good prices.
Its easy to drive by and not see this place. But its worth it to find. Great guy works the place (its family owned) and they have some great deals. I love the place for all my smoking needs. 👏👌
Employee here is really cool and helpful. Recommend a Canadian brand at $6. Good smooth smoke very smooth for the price.
Had to walk a mile to get to the place. Not open tho the website said it would be. Called later and specifically asked if he had a product available. Asked that he have it ready because we were now on a time restriction. He said he would so we walked back the mile. Got there and he started looking for the product he was supposed to have ready for us. Then his friend walked in and it was like old home week. We reminded him we were in a hurry. He then told us he didnt have it. Totally pissed! This place sucks!!! Irresponsible worker spending too much time sampling his own wares.
Great first experience, and very friendly employees.Only went in to get a drink, ended up coming out with more. Has plenty high quality glassware for your needs. Would recommend to anyone.
I had a wonderful experience and I definitely will be a return shopper the customer service I received was amazing
BEST CUSTOMER SERVICE EVER. I have never been treated so well. The shop had everything I needed at great prices. Would highly recoomed!!!
Im really sick and tired of coming to this store location at it regular posted business hours and it not being open.
Every time I stop in here the employees are really helpful. This last time in Ace helped me pick out the best strain of kratom that would fit my ailments. Having been opiate dependent for many years it’s very important I find good quality kratom to keep that devil at bay. Thanks seatac smoke shop!
10:15 and still not open. Walked there from my hotel and neighbor shop says not open till 11. You should update your info to your correct hours!
Good prices but a drive to get thier from seatac
Terrible customer service, sometimes the guy seems knowledgeable but most of the time its just he is convincing by the manner of which he speaks. The guy will sell you cheap fake Chinese products, call it real and authentic, if you say something about it or take it back, hell say Im sorry brother I didnt know, how am I supposed to know all the products I buy from other people, meaning other vendors.Well all I have to say is you read up on your products you intended to buy and resell, and when you get them, you do a thorough product analysis. What he said was not a good enough answer, in a customer service based industry a person must treat their customers as you would expect to be treated in a place of business, dont give excuse and reasons for your mistakes and deceit.
Ive went in to get a replacement glass for my vape pen and they actually had one that was unbreakable....Im so happy Ive been buying 2-3 glass replacements a week. And A+ for customer service.
Excellent customer service
Signs flashing open, web site says open but it’s clearly closed 🤦🏻♀️
They open when they want to but when they are actually open they have good prices. Like another reviewer said they are never open at 10am like it says on Google maps
Large selection of disposable vapes
Ive been in and out of the area the last month or so and they are literally never open the time they say it opens. The open time needs to be changed so they stop wasting peoples time. Ive gone to it at 10:00 when its supposed to open. Been there at 11:00 still not open. Ive gone at 12:00 and they were still not open. Ive never actually seen it open
Top notch customer service, and a great selection! This is by far my favorite place to go for my smoking needs.
OVER PRICED and NO REFUNDS OR EXCHANGE . Literally got a disposable vape pen and a carb . Ended up paying 60 something ! He Rang us up super quick before we could cancel transaction. Which is ridiculous they weren’t even good quality . Wish I could get a refund and been informed about the price . It said 5.99 next to the item .Worker was friendly but just ripped us off. Bummed out I was look for a new smoke shop . Definitely recommend Rolling High In Burien! More affordable . Update I hot disposable vaporizers sell for around 10 dollars.
They didnt have what I wanted
Sales person not very personable, if he thinks uou dont have money (which in alot of cases i do and others also)he just dismisses you like your a no body i bough which i thought was a fresh bag of the large tabacoo and when i got it home and opened it it was so dry that it was the harshest ever, i went right back to the sea tac store and he just told me to bad and would not return it those bags are 18.00. To day i went in and adk him a personal questions along with wanting to spend 60 on a dab pipe but after i tried to speak with H he though thats all i wanted and it wasnt. If he thinks your not going to spend which i alway do but his customer service skill need to be refined ive never know a good sales man that hes says hes to busy for a good customer. Bad customer skills...
Best prices on kratom without a doubt
Prices are so high, they have a lot of different smoke stuff though.
Great shop friendly service but never open dont go by what Google tells you
Best smoke shop on international blvd hands down
Amazing shop! Do not miss out this place has EVERYTHING!!!
Called at 7, they stayed open till just after 8 for me. Came in clutch! ❤️
Good price to buy cigarettes
Nice owner and lots of glassware
Work at the airport so I took my lunch to pick up a new tank as mine had broken only to find they had closed at least 3 hours early, huge waste of time no information on here correct, dont waste your time coming here as theyll probably be CLOSED at 5 pm.
Good service
Needed smokes