Craig was amazing!!! And he made my purchase easy and seamless being that we are out of state! He also Went above and beyond on his end with all the details. I highly recommend this dealership and Craig Shirley for all your boat needs! Best pontoon Funship ever!!
Good experience with Craig Rockingham.My wife and I have been looking to get a boat for some time and had visited a few dealerships.It was a pleasure to meet with Craig and with Peter the fleet manager.This entire experience has indeed been pleasant.I now consider Craig not only as the sales person that sold me the boat but also as a friend who I intend to stay in touch with.And if I ever feel the need to upgrade I shall contact Craig to take me through that process.I now look forward to taking delivery of my first boat from Rockingham and indeed feel confident that I am in good hands!!I also hope it works out as promised!!This decision to buy the boat has been driven largely by the comfort level we feel with Craig as the person taking care of the sales and the after sales process.We do hope you keep it up 👍
Great service! All hands on deck. Plus, I was hand delivered my plates at our local eatery. With complimentery beers.
We live in Oregon. We’ve been looking for a new pontoon for a couple of years now. We tried working with a local dealership but had no luck. It just always felt like we were getting the runaround. So we decided to look outside our state and see what else was out there. After talking with Craig Shirley on the phone a couple of times I was so impressed by his knowledge and sense of humor that I knew this guy could make things happen. We inquired about the 2019 Catalina Avalon Funship. I am happy to say that we are the proud owners of a 2019 Avalon. Thank you Craig Shirley for making this happen in going the extra step and always having a positive attitude when it comes to buying a boat or a pontoon. You are the all about customer service and making dreams come true. Thank you so much for taking the time to talk with me and walking me through this process. When I’m ready to upgrade I will be looking forward to working with you again.
Great outfit to do business with! Our first boat purchase went as smoothly as I could have wished for. Craig was always prompt in answering my calls and keeping me up to date on progress throughout the transaction. Everything came through as promised and our first day with our new boat out on the water went flawlessly! Thank you!
I can’t say enough in regards to Craig Shirley’s customer care. I’ve been working with Craig for over two years trying to find the right boat for our family and we’ve enjoyed every moment of our time together. Craig is very trustworthy and reliable over and beyond what’s expected. I have no hesitation recommending Craig to anyone. Thanks Craig for all your help and continued friendship. GR
I found this dealership while doing due diligence shopping around for a pontoon boat, when I phoned them, I reached Craig Shirley, he was a very friendly competent salesman who really went above and beyond for us. We ended up buying a pontoon from them. I highly recommend both Craig and this dealership.
If youre in the market to a buy a boat you need to talk to Craig at Rockingham Marine. I dont know what it is, but there are a lot of boat salespeople out there who are very difficult to get a hold of and could care less about matching you up with the right boat. Craig is the polar opposite of those people. Not only will he help you identify the boat thats the best fit for you, answer your questions and take you out for a test drive, but he facilitates the to entire transaction to make it go smoothly once you decide to buy. He will register it, deliver it, and even took the time to meet us at West Marine to make sure we got everything we needed to outfit our new purchase. A good dude and cant recommend enough.
Wow, this is our first new boat, and our family could not be more pleased to have found Rockingham. Not only did we get one of the first Incredible Beneteau Anatares 27s in the puget sound, we experienced incredible customer service from Craig. From the first moment it was clear Craig was interested in our long term boating experience and not just a sale. We landed the right boat, at the right time, at the right price, and will be back. Save the headache of finding a good boat dealer and call Craig and the Rockingham team for your next boat!
I would like to thank Craig for making my first boat buying experience a great one! He went above and beyond all my expectations. He was not like most salesmen that I have encountered that like to try to force a sale, was laid back, and answered all my questions thoroughly. He even went out of his way on his own time to deliver my boat to me due to my very unforgiving schedule. If you are in the market for a nice boat, look no further! I highly recommend Craig and Rockingham Marine for your next boat purchase! You will not be disappointed!!!
Craig is the best! From start to finish he has kept his word and has gone above and beyond . He has answered every question, call, and never put any pressure on the sale . Talk about going the extra mile, he even delivered the new Avalon boat, parked the trailer, and spend time with me showing me some boat handling techniques . No other boat salesman would go the extra mile like Craig did ! I trusted him from day 1 and he has proven to be consistent and a man of his word every step of the way ! Great job Craig !
From the jump, Craig has been very flexible and honest with the whole process. From purchase to delivery, it has been a pleasure doing business with Rockingham and Craig. I will definitely be a return customer!
Craig sold my family our first boat, and it was a great experience all around. No pressure, personable, and fair pricing. He took care of all the paperwork quickly, and just made the whole process relaxed and easy. We are very happy.
I work in a highly technical and service driven industry. I know what it means to ‘go above and beyond’ and what it takes to impress. Craig Shirley not only went above and beyond once but time and time again. The man never stops; nights, weekends, holidays... he always answers his direct cell phone or calls me back immediately. His communication has been fantastic. He makes himself available and provides resources you’d normally not have access to (connections to subject matter experts, connections to the manufacturer). We purchased a 2018 Avalon pontoon boat from Craig in November and he went out of his way to make it a seamless and stress free situation. If you get an opportunity to work with Craig at Rockingham you will not be disappointed.
Just purchased a Manitou Aurora from Craig at Rockingham Marine in Seattle. The entire process from taking my family out for a test drive to the purchase was extremely easy. Very knowledgeable and professional. Even the delivery was more than I expected. Highly recommend!
After shopping around most of Western Washington, we landed on Rockingham Marine in Seattle due to Craig Shirleys excellent customer service and professionalism. Most other dealers played hard to get, were overpriced and failed to follow up. On the flip side, Craig was available 24/7, knowledgeable and detail oriented. Ultimately, we purchased a beautiful 25 Manitou Oasis and have enjoyed every second of it. Thank you Craig for all of your help, hope you enjoyed the Hood Canal Dungeness!!
Craig sold us our first boat and we love it! Craig was great throughout the entire process and even after the transaction was complete. He went above and beyond and we are grateful to have had someone like him walk us through our first boat purchase.
Wow !! What a Great salesman Craig is from Rockingham Marine Seattle Sold us our new Boat and every step of the way he was their to help make sure anything we asked was answered even down to delivering it on a rainy day in Seattle . Thanks Again Craig you are the Best Ken and Gina
Very happy with Craigs service. He responded promptly and nothing was a bother. Boat was great. Purchased a Brig Rib. Looks like they have a good business there.
A huge thank you to Craig and the team at Rockingham Marine. This was our first boat buying experience, and it could not have gone better. There were no high pressure tactics, Craig was extremely responsive at all hours of the day, and personally went above and beyond to make sure that we were happy with the Monterey 224FS that we ended up choosing.
Craig ROCKS! We LOVE our new Party Barge!Best purchase ever!
Craig with Rockingham Marine was far and away the best salesperson we worked with as we considered pontoons from several different dealerships in the Washington and Oregon.Most dealers you have to have a purchase order in hand before they would let you take a boat out for a test ride. Not so with Craig. Craig spent the whole day with us trying out two different boats.They have boats in both Ballard and Bellevue. We tried the first boat leaving from Ballard to Lake Union, but it was so congested there that he took us all the way to Lake Union so that we could get a feel for the pontoon at speed and more choppy waters.The second pontoon, was also located at Salmon Bay in Ballard, but he offered to launch it in Bellevue so that we could truly appreciate the handling of the Manitou X-Plode we ended up buying. We were with Craig until dark that evening enjoying the beauty of summer on Lake Washington on a fantastic boat.Craig has continued to provide excellent post purchase support, going above and beyond.I feel like I have not only gained a new boat but also a new friend!
We had a great experience buying a boat from Craig. He cares about his customers and we would highly recommend them to anyone.
I cant say enough about Craig and the others that took care of us at Rock Harbor. We purchased a Pontoon boat at the beginning of the summer. You cant find a more honest boat dealer. He follows through on everything he says. In my opinion he goes above and beyond great customer service. Even months after the sale he has still followed through on his word. Craig will take care of you!