I hardly ever write reviews. Shout out to the staff at Cloud Break!! Just picked up a ASIAIR Plus that got delivered. Had a chance to stop by the new location today. Could have spent hours chatting after picking up a few dew heaters. Staff is amazing and sooooo knowledgeable!! Thanks again!!

Thank you Cloud Break Optics for your excellent and very prompt service. I had ordered a ZWO camera from 2 other suppliers whose site said the camera was in stock only togged an email that the last one was just sold x2. Not this great place. I placed my order on a Sunday when they were not in. Shortly after they opened they sent me an email confirming the order and then shipped it the same day! They will be my regular supplier from now on.

Super helpful and an amazing selection, Matt listened to my interests and guided me to a selection I am happy with. Very knowledgeable and friendly!

Ordered a pair of Celestron binoculars and they arrived incredibly fast! Packaging was excellent. Can’t wait to restart my star gazing hobby. Thanks Cloud Break Optics!

I ordered two eyepieces yesterday at around noon for next day delivery. I figured they’ll get the order processed and shipped tomorrow and I’ll receive them on Thursday just because of when I ordered. Jokes on me, they processed the order and had it out for shipping an hour or two later and they arrived today. They even wrote a little thank you on my shipping papers. So awesome. I am already looking at getting a few more things!

Ive been shopping at Cloud Break Optics for some months now and Im really happy about it. The staff is great and always ready to help. Matt provided extensive and detailed feedback to all my questions, and helped me through several decision processes. This is great customer care, which I really appreciate. I do recommend shopping here.

Love this store and staff. Got a great used telescope from them. Stephanie answered all of my questions and made great recommendations to be sure I had the equipment I needed. Will be a frequent customer.

Received my sky atlas promptly and arrived pristine. Really great company and they even hand wrote a thank you note on my shipping paperwork and left a business card and a decal sticker!Little touches like that note go a long way with me when good service comes with it so I’ll 100% be using there services in future.

Matt is outstanding and beyond knowledgeable! Plan to get a new camera there over the holidays and am pleased with the solar filter purchased today. What a great resource for anything astronomy-related!

Very friendly and knowledgeable staff, they have helped me several times to purchase the right equipment for my setup. I have also attended several of there online classes, all of the classes have been very helpful.

Knowledgeable and super helpful helping me decide on equipment for my needs. Patiently answered all of my questions. Excellent experience!

What a store -- a real pleasure to shop here. Matt and Stephanie could not have been more helpful in the purchase of my telescope. They are well versed in the industry and equipment. They clearly love what they do and it shows. I will definitely return for future purchases. This is how shopping used to be before the age of online. In that vein, I strongly recommend purchasing through this store instead of tempting online savings. You are getting much more for your dollar here and with the confidence of making the proper choice.

I just bought my Celestron Evolution 8 telescope at this store a few weeks ago, and the staff were very helpful, and took the time to explain the in and outs of this wonderful telescope. Even though I have been researching telescopes prior to my visit, I still wanted to look at a few scopes in person. They were wonderful to work with and they have a lot of telescopes on display too. This store is awesome. They also have free parking in front too, which is awesome for a busy location like Ballard. I highly recommend this store.

Ive been in a lot of telescope shops over the past 30 years. This one is among the best. What makes a good telescope shop? The people who work there. These people know what theyre doing, are passionate about helping, and go out of their way to help their customers succeed. Id give them six stars if I could!

I’ve purchased two telescopes from them. Both times, they patiently answered all my questions and made terrific recommendations that led to many nights of astronomy enjoyment. Matt and Stephanie are great to work with, and their pricing is great compared to anything I’ve found online. I will be purchasing my next scope from them for sure.

Extremely friendly and enthusiastic people who welcomed my questions without pushing expensive gear at me. I dont know when Ill come to them as a customer but they have definitely encouraged me to rekindle my interest in astronomy. It has been a long time since Ive had such a positive experience with a science/tech gear retailer.

The first day I came to the store I was very excited to been able to buy my first telescope. The store said to me that if I wanted to upgrade my telescope that they would be willing to give me full credit back if I was willing to trade my old telescope in order for me to upgrade, with the on the condition that I would purchase a telescope from their store. A few months later I went back wanting to upgrade my telescope. They explained to me that they couldnt give me full credit unless I will leave my telescope for them to sell in order to receive full credit, dad implied that I would be without a telescope until they would find someone to purchase it.Or they would offer me $200 for a $350 telescope that I purchased from them. As a customer I felt I was played. They were not clear from day one when I decided to purchase my telescope. It look like they took advantage by only telling me a portion of their policy. They were not clear with me from the beginning and I feel that use that tactic so they could sell their product. I do not like to give a negative reviews to any business, but I believe that other customers should be aware of this so they dont get screwed over. I deeply disappointed because I see great reviews for them, but as a customer I work hard to obtain my products, it is not fair to take advantage of others. Be fair, be honest. As a business owner when you have those values I can guarantee your business will grow twice as much but if you do wrong you it will have a negative impact. I write this review for the sake of customers who work hard every single day and that look forward to buy a telescope. Thanks

I have taken classes from Matt and Stephanie and have purchased several items from them. Theyre knowledgeable and always happy to help, in person or on the phone. Theyre totally honest and both are a delight to work with. I cant imagine doing business with any other astronomy store, online or otherwise. Seattle is lucky to have Cloud Break Optics.

Very happy with my purchase. Good communication and fast shipping on a very nice eyepiece.

My favorite store in the NW. The staff love helping me understand optics.

Awesome, extremely helpful & knowledgeable staff... Went in to look for/research telescopes for my son, for his 6th birthday. I got a great, friendly education and several options to consider. Ill definitely be back!

Friendly and knowledgeable staff that will guide you thru the process of acquiring a telescope or an additional device adjusted to the personal needs

Great place to buy a telescope. We are new to the hobby and needed guidance - and we got it here. We are very happy with the telescope we purchased at Cloud Break Optics. They assembled the telescope for us and made sure we understood how to use it - all for the same price we could have bought the telescope online.

Just a wonderful shop with a wonderful staff to help you with all your telescope/astrophotography needs. Theyve developed a nice community of enthusiasts and will go above and beyond to make sure your experience is top notch.

Friendly, knowledgeable, NOT intimidating for this beginner to walk into the cool new telescope shop and get real info without pressure. They didnt seem to mind me asking 487 questions - which I did and they kindly & patiently answered all of them. Ill be back - and when Im too lazy to drive over to Ballard - online - is their jam.

Extremely approachable, knowledgable, and experienced staff/owners who have real skill and passion. This makes a world of difference when youre buying equipment you could own for a lifetime, and if youre used to the cold disconnect of ordering from large retailers like Amazon, you may not realize how important it is. They have actually used the products youre considering buying, and they even teach classes on imaging. They are there to provide real, useful assistance with your purchase decisions without pushing you to buy more than need. Anything they dont know, they know how to find out and will happily do so. They were pro-active in informing me about the timing of shipments and sent everything out on time.Ive ordered from them several times; theyve impressed me at every turn.

I would highly recommend Cloud Break Optics to anyone looking to buy a telescope. I didnt know exactly what I was looking for but they helped me find what I needed. They can help the novice like me all the way to extreme sky-watchers. They are very friendly and helpful without making you feel intimidated. They have a great selection of very nice equipment.

Great staff, took some time to chat with me and share astrophotography experiences.

Cant be beat. In this day of internet purchasing it is so nice to have a regional telescope brick and mortar store where the staff knows what they are talking about and has the same passion for astronomy as their clients. Well Done !

Great astronomy shop with knowledgeable personnel in a city that doesnt see many stars - - at least during the rainy season anyway!

Amazing customer support and product recommendations!

Being new to astronomy in the last 6 months I had been scouring the internet for somewhere I could walk into and not only ask questions but see a variety of different types of telescopes. To my surprise I found Cloud Break Optics right here in Seattle. Both the owners I met upon my arrival were friendly and helpful. Over the next few weeks I continued to research what I may or may not want to buy periodically checking in and asking more and more questions. Surprisingly they continued to answer my questions and never once pressured my to buy. When I finally did settle on what I wanted the staff guided my through all the pros and cons of the various options and helped me settle on a scope that was not only perfect for what I wanted to do (photography) but inside my budget.I highly recommend Cloud Break Optics and will continue to visit them as I need more equipment.

I absolutely love my MEADE scope which I purchased from Cloud Break Optics. I really enjoyed the UHTC Optics over my previous Celestron scope. Meade put it to shame!

Friendly, knowledgeable staff with lots of product, in stock and on the floor, both new and used. Excellent customer service.

The owner Stephanie was extremely patient and helpful with helping us decide on the right scope. You can tell she is passionate about astronomy and loves to share that passion with those just getting started.

We got great info on how do better astrophotography.

Extremely helpful and honest, once you catch them open. Will be back for all my telescope purchases!

The staff are friendly, knowledgeable, and extremely passionate about astronomy. Ill definitely be returning whenever theres something I need to pick up!

Rode the bus all the way down from shovel need to look at telescopes but thought I couldnt get in because the door is too narrow for a wheel chair but managed after a couple attempts and the people were really nice

Extremely helpful and patient, these folks truly enjoy providing a business to help pros and amateurs (like me) find exactly what they need. I have been there twice, and came away both times with products that have exceeded my expectations.

Recently I purchased a Sky-watcher Allview mount from Amazon to be used in my photography hobby. I must say, its a handy little item, but unfortunately Ive been having troubles getting it to do what I want it to. I emailed and called Sky-watcher customer support, but didnt receive a response in a couple days. Being impatient, I also emailed Cloud Break Optics to see if they had any advice.Despite having bought the mount from Amazon as opposed to their store, Matt has been a tremendous help! He contacted one of his contacts at Sky-watcher and very soon thereafter I received a call from Sky-watcher. They might have been about to call me in any case, and the customer support Im receiving from Sky-watcher is also stellar (no pun intended), but I have a feeling Matt also helped. The fact that he was willing to go out of his way to help me out is a sign of amazing customer service. Im sure Ill be doing business with them in the future!

The best telescope / astrophotography store in this region! The owners themselves are excellent astronomers and astrophotographers themselves and are a pleasure to work with. They helped us buy our first telescope, they guided us through the process - the pros and cons of various models and my interests etc. Since then, they continue to help me in acquiring the right set of equipment for astrophotography. I had a fabulous buying experience and continue to do that every time I make a purchase here.I highly recommend them and Ill continue to buy all my telescope equipment through them.

Amazingly knowledgable staff and super friendly. Bought several things there including a polemaster, ZWO asi120mm-S, guide scopes and an esprit 80 refractor. Super helpful with all of it.

Superb service, incredibly helpful. My go to for anyting telescope related.

Very helpful staff, decent inventory, and free parking in Ballard!

Great selection of equipment and great staff.

Great, knowledgeable staff and fantastic equipment.

I came in with questions, it was closing time. They stayed later, provided answers, and sent me in the right direction.

Great place great staff