Beneyam from the sales dept. deserves a 5 star rating for his customer service and professionalism. He went above and beyond from what I expected. Very great guy, and above all he never pressured me in trying to buy a vehicle and just making a sale. If anything, he made sure I was well taken care of along with my family whom had come along with me. We really appreciate you! Everyone else, was great. Very professional and worked with me to get into the vehicle I wanted. Honestly, this was the best vehicle buying experience I’ve ever had and I’m happy to say that if I’m ever in the market for another vehicle, im definitely buying from here again. So if you’re ever in the Seattle area and looking to buy a new vehicle, I recommend Bill Pierre Chevrolet.

Bennie was awesome, took his time with us, and when he didnt know an answer about the Bolt we were buying, he wasnt afraid to say I dont know, but Ill find out and he did. Great experience, thanks Bennie! Great car, great price!

We are residents of NV but bought a new truck from Bill P because this dealership had a specific configuration I wanted, as listed on an online site. Spoke to Benny when I called, a cool straight-up guy who was easy to talk to, and no high-pressure sales. We worked through all the details of the out-of-state purchase, ownership transfer to an NV registration, and vehicle pickup. Through the entire deal Benny was patient and always did what he said he would. On the day of pickup he drove us to the dealership from SeaTac, arranged for the transfer, and made sure we had what we needed. If you are in the Seattle area (or environs) and you want a Chevy, you need to see Benny to get pleasant and honest treatment. The other personnel at Bill P were also quite amicable and helpful. Had it not been for extended problems getting coverage documentation to me after the purchase, Bill Pierre would deserve five stars. But Benny also worked through that problem to get that corrected--he is just a 5-star guy! See his pic with my new truck!

I have been a fan of Bill Pierre Chevrolet ever since I bought a Spark in 2017. The sales department has always been friendly and no pressure. The service department has also been honest and easy to deal with. When I traded in my Spark for a new 2021 Bolt EV, I went from fan to a true loyal customer. I have been treated with respect and dignity throughout the whole sales and trade in process. Erika, the General Sales Manager, made sure I got the best deal on the car of my dreams and answered all my questions and concerns with a friendliness and expertise second to none. Thank you!

Buyer beware!!! Sold a vehicle I was told had features that it did not. Given a brand new vehicle that had dried sap spots all over it and barely enough gas to get home after being told it would be full. Contacted them right away to let know our issues, Latoya our sales person admitted wrong doing in her handling of switching vehicles on us mid sale without checking to make sure the options we were very clear about wanted were on it before telling us they were and either lied about trying to come up with a amicable solution or her sales manager is the lowest of the low and denied any attempts to fix issues because no one has contacted me since! As a buyer make sure you advocate for yourself more than you think you should because these guys are in it for the sales only! Worst part and should have been our red flag to bolt was when the finance person admitted to paperwork mishaps recently! We learned a valuable lesson. I caution others to run not walk away from this slimy dealership or if you don’t make sure you go over every nook and cranny.Update:To say that I am extremely impressed and blown away by a car dealerships ability to go above and beyond simply for customer service satisfaction is a gross understatement! Jake contacted me less than 24 hours after I left the above review wanting to get more information and when he did, he did not hesitate to say”how can I make it right”. Well, he did just that, went above and beyond and I have never in my 5 plus car buying experiences been so literally blown away by such excellent customer service!! He didn’t have to and we knew that…it mattered more that we were in a vehicle that made us happy. They gained our trust and future business as well as word of mouth for anyone in the market for a new vehicle! If you want a car dealership that values your satisfaction over a commission then this is the place you need to go! This was a stellar example of what all car dealerships should be. We will be future customers for sure! Thank you a million times over, we absolutely love love our new Trailblazer!!

I was looking for a Camaro for about 3 weeks, couldnt quite make my mind up, then I submitted interest in a Camaro at Bill Pierre, 10 seconds later a sales rep named Benjamin called me, something NO ONE did, he got me to drive up from Port Orchard to check out this car. Benjamin was the one who motivated me to come out, when I got there the staff was an AWESOME group of people, VERY knowledgeable and not about screwing the customers over, they really work hard to get you the best deal possible. I had an amazing experience there, And will recommend anyone I know looking for a car, to come check them out FIRST, because you will NOT be disappointed.

Andrew in the service dept deserves 5+ star rating for his professionalism and customer service. Thank you for taking care of and hearing my needs when it came to repairing my vehicle. After four months not having a properly working vehicle (and several visits to a different mechanic), Andrew took the time to make sure my car was running properly and was attentive to my concerns regarding my cars previously failed performance.

We had a great experience with Bill Pierre Chevrolet finding our new 2020 Chevy Bolt. My wife reached out via email and heard back from David, who gave us some options to check out online. When I went in I met with both David, who was pretty new but polished and professional, and Jesse, a more senior sales consultant. They were both great -- NOT high-pressure, listened to my needs, and they didnt try to upsell me. The Bolt was exactly what we were looking for, and they gave us a decent deal on our 2017 C-RV on trade and the car was heavily discounted (they worked with me on price as well as I started looking at Bolts provisioned with a few more safety and convenience features). The experience felt about as safe as possible in the COVID-19 era as well. It was a cash deal, so I cant really comment on financing, but to that end I hadnt brought my checkbook (duh), and David followed me home to pick up a check and get a couple of signatures from my wife. It was a first-rate service experience from Jesse and David, and a great deal on a fantastic new car thatll be better for the environment.

They were attentive and listened to my concerns.Love this truck and feel like it was built to last.Mentioned a whirling noise in the front left side and they sent two different people out to test it and could not get what sounded like a wheel bearing noise to be repeated. They said to bring it back and see if I could recreate the problem, so they could take care of it. The team there seemed genuinely interested in taking care of my mew 2021 Silverado with a Duramax 3.0 L!

My experience at Bill Pierre Chevrolet was great. I having been going to this dealership for 20 years. My recent experience with Benny as my salesman was excellent. Benny is very knowledgeable and very nice. He made our experience so smooth and easy. He’s definitely a very genuine young man, who knows his job well. I definitely recommend Bill Pierre Chevrolet and Benny. And, we love our new Blazer!Update to our previous review: 9 Sep 2021. Let me preface this by saying this has nothing to do with the salesman who sold us our new Blazer on 26 July 2021. He was wonderful. But, service after the sale can be not so great. I still do not have my proper registration and tab for the vehicle. The paper tag expires today, 9 Sep 2021. I have called so many times and spoken with numerous individuals about this, all telling me they would get this resolved. Then, today I spoke with a sales manager, who told me there is nothing he can do. So, I either drive with the expired tag or not drive at all. I dont believe that nothing can be done. And, of course they never let you speak to a higher manager. I am a retired, disabled veteran. I have special registration and plates. I have bought numerous vehicles from Bill Pierre dealerships. I have had the same registration and plates and never had a problem. And the sales manager saying there is nothing he can do to help is just wrong. I am not a happy, satisfied customer!

The sales people here are greasy and they are looking to rip you off. Con job operation. There is a guy there named Taylor and he is a completely passive aggressive tool.

These two Pierre dealer ships, on lake city, are 5 star companies, and I am not being paid to say any of this..... But I will say come on buy one today, you will save thousands of dollars, we always do. Great people.

I would give 0 stars if I could. They sold me a 2020 certified pre-owned car and 2 months later the battery died. I called to see if they would help with replacing it only to be hung up on and never heard back. Wish they would do the right thing but my recommendation would be to not buy from here!

I needed to get my oil changed, and the check engine light turned on so I asked the service department to diagnose and fix it. They did so, no problem, even sending me a video of their inspection of my car for my own peace of mind. I really appreciate their quick and wonderful service, and the time Alan took to explain what was diagnosed and what they did to fix it at the end. I will definitely be using Bill Pierre Chevrolet for my future servicing needs.

Very clean lot and helpful staff. Salesman named Benny showed me a few cars and got me into my Mazda. Everything was straight forward. Walked away with the vehicle that I wanted at a great price. I would recommend.

Smooth booking, a pleasant young woman initiated the appointment, a task I had procrastinated too long. Booking was easy, drop off smooth, repair timely.Thanks to the whole team!

I took the car in a month ago to get the air conditioner fixed. They replaced the compressor for a lot of money and then gave it back to me. It didnt work. I took it back and they said I had leaking refrigerant lines - funny, they werent leaking before I took it in the first time. Took a week to get it fixed - picked up the car this afternoon in 95 deg heat, and the air conditioner still doesnt work. You think you would actually test the vehicle before giving it back to the client. Their Service Department has been going downhill - go somewhere else. I will be.

😏I love this place! I’m buying my second car today!! they gave me a great deal for the previous car I had and they are so patient with me 😂 🙌 Raven Erica and Mike are excellent!❤️

Great experience. I found the vehicle on their website and worked with Raven in sales. I was impressed with her knowledge of Electric Vehicles and made the transition from a gas car to electric a lot easier than I had assumed.The GM was very patient and took her time with me. She went over the lease documents and made sure to answer all my questions in full details. The staff was friendly as well and acknowledged me while I was waiting for my paperwork. I left feeling at ease and confident in my purchase. I would recommend this store as I didnt feel pressured but rather informed throughout the process of my purchase.

Jacob nice guy he explained me very clearly and hes so kind to be!

I strongly recommend, stopping by Bill Pierre Chevrolet to anyone looking to make a vehicle purchase. Theo Huger is a fantastic Sales Professional who will take care of you! Nate, one of the Sales Managers, personally came over to introduce himself and thanked me for stopping in and Cristian who is in the Finance Department, will look out for your best interest! When I made my car purchase (so quick and easy), I found the entire staff to be so friendly, and welcoming and it truly rubbed off on the customers. I found myself chatting with other customers and we were all just having a good time....the way car buying should be!

Had an amazing experience and was able to find a car that fit all my needs. Crystal was an amazing help for finding a great vehicle for me plus she was wonderful to talk to. Amazing customer service.

David From bill Pierre Chevrolet is extreme qualified, talented and professional. He helped me with a trade in and vehicle purchase. I Highly recommend him and his team. Thank you David for your great service, god bless.

Worked with Benny Trevino on my purchase of a 2020 Chevrolet Equinox he was made the process easy as we sat in the dealership, he always assisted with all paperwork making sure I had everything correct. He has wonderful service I’d definitely recommend him for your new car purchase

I purchased my 2017 Chevrolet truck from Beneyam at Bill Pierre. Ben had offered me a cold drink out of his personal fridge. I felt a good connection and was happy to purchase from him. We negotiated and I felt the deal was fair. I plan to not only refer but purchase again from him. Great Guy, solid ethics and zero pressure sale! By far the best car purchasing experience of my life.

Excellent service pricewise & otherwiseacross the board from the GM Erika Oto Sales Manager Jake H to my attentiveSales professional .... David Johnson.Purchasing a vehicle in this pandemic environment is - to perhaps understate - not particularly easy these days .... but Pierre provided a smooth ride(pardon the pun :-) in terms of purchasing my 2021 Chevrolet Spark. Even the process of adding some extra like window tinting and an aftermarket sunroof went well.From my angle .... highest recommendationsagain to David & the entire staff at Pierre !Dave Sayres

These guys are awesome!! The level of professionalism and willingness to accommodate my requests during the buying process was like a breath of fresh air. It is nice to feel like you are buying a vehicle not being sold a vehicle. I would most definitely buy again from this dealership. I want to say thank you to my Salesman and Manager George, Melvin and the Finance Director Darren. I love my new truck!!

The staff were courteous and knowledgeable, and went out of their way to see that we were happy with our new car. Everybody we worked with made my wife and I feel that our satisfaction was the most important thing. We got just what we wanted at a very good price and are very satisfied. Thank you, and well done!

The staff were pleasant, know their stuff and easy to work with. Overall, a great experience !

Very good shopping experience here. Benny prepared documents for us before we meet at dealer. He is a very nice sales consultant. Helped us a lot. Will recommend to my friends.

Arrick was great. The new car works!

It was such a pleasure buying an awesome Prius with David Johnson today! No pressure, no hurry, and he even had a route picked out so I could see how the car cornered and handled. It was my first experience with a hybrid engine, and he made it easy to understand. David was cool, calm, and collected with the process. Bill Gluck, the Business Manager, helped me with financing and made this all affordable. I am truly grateful to all for such a positive experience! I would be happy to refer anyone to shop here first for their next vehicle!

I had been looking for a used car for the past few months, and finally found exactly what I was looking for at Bill Pierre Chevy. Jesse Quitugua in the sales department actually contacting me when a low mileage 2015 VW Golf came through one of their dealerships. The asking price was spot on, and they actually drove the car down to me so I could take it for a test drive. The finance department was able to find me a much lower loan rate than expected, and the whole purchase took a couple hours at the dealership. All in all a great experience, and special thanks to Jesse for working with me.

What a great experience all across the board. The staff went above and beyond and provided the highest level of customer service. Probably the best car buying experience I have had to date. From the Sales Team, Benny and Benyam, to the Management Erica. With the whole covid situation and car shortages and things not being business as usual this team had to work beyond hard to get me the right vehicle. I was very impressed with how much time they spent on finding me and financing my Brand New 2021 Tahoe z71. Thank you so much we love our car! I highly recommend Bill Pierre Chevrolet and the team.

I work very long hours and days, my sales person Raven was able to text me and gave me time to reply, instead of call while I was working and just annoy me with questions. They took my trade in for full KBB value without going through a good cop/bad cop routine like Ive had in the past. They worked with my preferred lender until we found a better interest rate. I never felt pressured. They worked with me and my price range. They had a vehicle that was better than what I was looking for. Overall it was a great experience.

My husband and I were interested in purchasing a new Tahoe from Pierre Chevrolet, and we made an appointment with LaToya to test drive and get details regarding leasing and financing. LaToya was extremely helpful and professional and put me at ease during the process. After presenting me with a couple of different financial scenarios, I told her I needed to discuss the details with my husband before we agreed to anything. Her manager, “Red,” came over to ask me a series of questions regarding what I needed in order to seal the deal and buy the Tahoe, and I told him that I wasn’t 100% sure and wanted to discuss the financial details and options with my husband (at the time he was waiting in our car with our young autistic son). Red proceeded to snatch the quotes off LaToya’s desk and refused to let me even show them to my husband. When I asked Red if I could please show the numbers to my husband, his response was “the last thing I want to do is let you take my work so you can show it to other dealerships.” He proceeded to storm off like a child, and I had to leave empty handed with no information to show to my husband. Needless to say, we won’t be purchasing a vehicle from Pierre Chevrolet, and I’m very disappointed with the lack of respect and courtesy. Our other experiences with competing dealerships have been extremely professional, transparent and informative, I was shocked to find myself being treated so poorly by somebody in management at Pierre.

Worked out a deal on a lease returned Audi that so far Im reasonably happy with. Very typical traditional dealership with the associated headaches. Awful purchasing experience once we had agreed to a deal. Salesperson Raven pleaded with me to rush in just before close on Saturday evening, she no shows and is nowhere to be seen, completely ghosts once I agreed to come in, so another rep David who isnt aware of any part of my purchase is forced to play catch up and figure out whats going on even though I was given the impression paperwork and everything would be ready when I arrived. Ended up having to spend 3 hours waiting on finance manager. Rushed through paperwork, and theyre pushing me out the door because now were well past close and everyone wants to get out of there for their Saturday night.Get in the car, and I notice the tank is empty, even though I was promised a full tank of gas with the car. I bring it up to David that was graciously helping me, he talks to the sales manager that couldnt ever be bothered to speak to me face to face even though Id been unnecessarily kept waiting for three hours within fifty feet of the managers desk. Then I was handed a voucher for $20 and was given some BS that I had negotiated a better price, so he was going to cheap out on the offer of a tank of gas, and that I should feel lucky he was giving me anything.It has been a month, and Ive still never heard a single word from Raven following up on the fact that I rushed in on Saturday on her insistence (when I stated I wanted to just come in the next day) to what I thought would be a waiting car and a prepared transaction.Instead, nobody knew what was going on and I was kept waiting for HOURS without any updates or heads up from anyone. Zero apology from anyone for setting expectation for things to be ready when I arrived, but Im just left to sit wondering whats going on?Completely unprofessional and inconsiderate of my time, then to be pushed out the door and have the manager dishonor a simple part of the deal like sending me on my way with a full tank of gas?The way they do business is everything about why dealerships make people miserable. This review only got two stars because Im relatively happy with the car, David did his best and was friendly and Bill the finance manager was straightforward and efficient... once I actually got to his desk... Experiences like the one I had are the reason that CarMax is popular. Memorable for all the wrong reasons.

No idea why people give this place such high ratings. Employees were rude and the vehicles were garbage.

From beginning to end, David Johnson offered amazing service, knowledge and professionalism. The entire staff at Bill Pierre Chevrolet was attentive and made sure we were comfortable during the sale.

They were terrible at communicating. We had a meeting set up at a certain time and they showed up a 1.5 hours late. They never end call or text that they were going to be late. They blamed me for them being late. I asked for them to make it right and they seemed like they didn’t care. I would never buy a car from them again.

Didnt end up buying from them because they didnt have the car I wanted, but the sales guy was super nice and extremely low pressure, which I appreciated!

I bought a 20 Chevy Bolt from Raven on Sunday. It was hands down the most positive and painless car buying experience Ive ever had. She was extremely knowledgeable about the car and I didnt feel pressured at all. Test drove the car on Saturday night and drove off with it Sunday afternoon. If youre in the market for a new Chevy, or a used car (they seem to have a great selection of used makes as well) be sure to ask for her!

Jesse was perfect for me. I never felt like I was being fed company propaganda. I appreciated both his friendliness and professionalism. Also got a great deal on a nice Tahoe. Very happy!

I bought my new Chevrolet Trax this weekend and had an amazing experience! Everyone was so nice and personable. Benny Trevino was so helpful and even followed me 45 mins to get my wife’s signature that was needed. That’s service right there!

I called this dealership to because I found a pair of keys in the park for a Chevrolet transverse . I’m not sure the name of the man who answered the phone, but he hung up in my face .

Zero stars. DO NOT SELL YOUR CAR HERE. They will give you a high price on the phone and then low ball you when you come in. Waste of your time. This is consistent with other reviews for this place on google.Our story: Three different people contacted my fiance about her car, saying that they would pay between 10.5-11k. We got there and they took the keys and, once we were in the waiting room, test drove our car without asking. We stood in the parking lot for a while wondering whether the car would return in one piece. Once we finally saw our car return, we sat down with the finance person and she said they wanted to pay 8k for the car. We told them our lowest was 10k and they spend another lifetime saying well see what we can do. Then they came back and proudly said we can do 9k like they were giving us a winning lottery ticket. Based on the market value research weve done, they could sell the car for 17k. Scam. Waste of time. Aholes. All perfect descriptions of Bill Pierre Chevrolet. Go out of business soon please :)

Theyre fine people, but the GM side at least is hampered by the fact that they are selling cars for a company stuck in the 20th century even though we are 21 years into the 21st.

Overall experience was unacceptable. Scheduling: Originally received text reminding me it was service time and to reply for an appointment. I did such and it took almost a week to get a response, so I called. First call I hung up after 12 minutes on hold, second call I finally spoke with a human after 5 minutes on hold. Appointment: was told it was a routine oil and filter and it would be an hour so decided to wait. Appointment took exactly 2.5 hours (not because my vehicle had issues) and I never received an update they were running behind. At the 1.5 hour mark I inquired with service desk how much longer and was met with a very rude response of “15 minutes more”. Those 15 minutes turned in to another hour. Upon checking out, bill was wrong as coupon was not applied. And final kicker was all tire pressures were all different despite asking they be checked and final kicker, when I got in my vehicle and it was engaged in 4WD Auto.

I want to give a huge thanks to Benny !! He was definitely so much help with me and my fiancé’s whole entire wait & car buying process . He has such great customer service and I definitely look forward to working with him again in the future ! Keep up the good work and again thank you for helping with our BRAND NEW CAR !!!

Josue Garcia was very professional and friendly. He got me an excellent deal. I will return to Bill Pierre Chevrolet without a doubt. Thank you...you make me happy!

Ask for Theodore Huger 👍. We purchased a 2020 Bolt EV from his this weekend. He was super knowledgeable about the vehicle (had terrible experience at other dealers in their knowledge of EVs) and was fair in the negotiating. He made it a pleasant experience from first greeting to signing the final papers. We’ll definitely be back to see him for our future auto needs.

There are a lot of Chevy Bolt incentives going on right now with leasing. I have applicable the student, educator, first responder, supplier, Costco incentives of the time of this post. They didn’t bother to input any of my discount besides the supplier discount and at only $800 when other GM customers at other Chevy dealerships have quoted $1000-$1500.The sales consultant I worked with was very rude when I asked him why my incentives didn’t work, he told me that they’re not apart of the program and failed to give me a reason why. He kept on insisting that I don’t qualify for the lease conquest discount, but I wasn’t even talking about that at all. I was even gaslighted by this guy asking him how much would me total be if I had all my applicable discounts, he wouldn’t give me a number, but I persisted and finally got a number of $9000, in which he said he told me this number 10 times. The audacity that I have to ask so many times and wasn’t given an answer and told I was being redundant....I had all my printed paper work laid out infront them of why I should receive discounts but they were ignored. At one instance, the sales consultant misplaced one of my documents and gave me attitude when I told him to go find it and get it back for me.They have different prices for sales and lease that they do not disclose on their website. If you’re trying to find a good deal, don’t waste your time here. It’s no wonder they’re the lowest rated Chevy dealer in a 20-30 mile radius of Seattle. If anyone finds this review helpful, I’m glad I could save you the time and frustration that I’ve lost and experienced.

My family and I have purchased 5 vehicles from Bill Pierre with no trouble until after the purchase has been made the service department is absolutely pitiful their work is good enough its the customer service experience. You would think after youve spent upwards of 137k with one place they would treat you as if they appreciate you 😉 nerp took my suburban (Purchased from Bill Pierre) in for the recall I received information about in the mail. Service guy (Alan) Ive dealt with at least 20x over the last 3 years for one car or truck or another. I give the keys wait 3.5 hours I get a text on my phone so I go into the office to see if the truck is ready. Alan asks if I got the link I explain I received the information he sent but no link was in with that. He proceeded to look at my phone as though I wasnt intelligent enough to read my own text messages 🙃 when he found that the error was on his end. Nothing, Im shortening the interaction in this story but overall I felt as though it was very dismissive and slightly disrespectful to be honest. Even if my family and I hadnt had years and many cars worth of dealings with them why is that the way that went?!? Its no problem we wont be giving anymore business of any kind to Bill Pierre so good luck I guess 👍🏽👍🏽

Raven was awesome from start to finish, she was very persistent and helped me find my new car! Highly recommended and ask for Raven!

Super friendly and helpful. Willing to make a deal. Needed it done quick and they happily obliged. Jose is who you want. Friendly and easy to work with. He worked hard to make sure everyone was happy and was very genuine in his approach. Overall very positive experience.

They really take care of your vehicle. And there customer service is excellent.

Friendly kind staff made me feel comfortable. I am happy with my new car.

Polite staff & fast work. The prices are also extremely reasonable. Thank you!

I cant speak well enough of the crew here. Working with Galen and Mitch was great! Super easy, friendly, and professional. They gave me an amazing deal on a new car!

Last week my fiancé and I were in the market to find a new car. We went through another Chevrolet company that I have an open account with but they told me it wasn’t possible to have 2 opened accounts. We had so many people waste our time. But thanks to Jesiah and the others who helped us we were able to walk out with a brand new 2021 Chevy Trax!

I must say from the first time I talked with Peter I was very pleased with his communication and ensuring me that everything was going to be ok. I thank each and everyone there for allowing me this opportunity. I truly walked away with tears of joy. I Love you guys and thank you so much.

Thank you Raven for helping me out again. See ya soon for new tahoe for the wife. Quickest easiest deal Ive ever done .

What a great experience! Ben and the rest of the crew are so personable and kind. Felt no pressure at all through the whole process. Ive bought and or leased many vehicles and Ive never been treated so well. No pressure at any time and its obvious the employees get along and enjoy what they do. We will never go anywhere else!

We worked with Dillon and Dalton when buying our car and they were both great to work with. Knowledgeable, courteous and friendly. Weve bought from here before and would buy again. Would recommend it to others as well.

Worst experience I have ever had with a car dealership. Took weeks of phone calls to make a deal happen. The only reason I bought from them was because they had the exact car I was looking for. After the headache of dealing with them (out of state deal) when I finally got the car they only gave me one key and no mats! On a 2018 car with 10k miles. Also there was scratches on the front that where not shown to me before the purchase, and curb rash on one wheel

My experience at Bill Pierre Chevrolet was hands down the best. I made an appointment with Beneyam. He made sure the cars were sanitized and ready for my arrival. Beneyam was very informative on the cars I was interested in. When I had made up my mind on which car I wanted, he worked to get the best deal. The whole process was smooth and fast. Beneyam was very accommodating and kind. I didnt feel pressured at all. And I walked out with the car I wanted. I would definitely recommend his services.

We dealt with a salesman named Taylor who said he also goes by red hes from Louisiana and he told us people there go from 0-60 real fast and thats what he did, he lost his temper in front our our babies and was not professional, and yelled at my husband in front of me and our kids and kicked us out and told us to come back once we learn math, we were patient and waited for him for an hour and even if he didnt like our offer he could have just politely declined without the anger and disrespect, you dont do that in front of women and children.

Great communication, service went above and beyond my expectations. Plus, I found the pricing to be fair and reasonable.

2019 zr1 service at bill pierre Chevrolet was great!

My hubby Paul and I spent the day at Bill Pierre Chevrolet in Seattle yesterday. We were set on buying a new to us vehicle we found online. We live in Mount Vernon and despite searching for quite a while, just couldn’t find the right vehicle in Skagit County.He called the dealership and made an appointment with our eventual salesman, Galen McKay. We all know that buying a car isn’t always the most pleasant experience; and even though we were at the dealership for a long time, Galen made the experience more than worth it.We simply could not have asked for a more transparent, personable and knowledgeable person to deal with. Galen answered all our questions, explained several car-buying situations and genuinely made us feel a part of the deal instead of just another customer.We both have purchased several vehicles in the past but we’re unanimous in our belief that this purchase was simply the best ever; almost all because of Galen. We got a great vehicle for a GREAT deal, but he was just a pleasure to work with and get to know while the deal was processing.If you’re looking for a vehicle and are feeling any doubts, apprehension or have any questions, call and talk to Galen at Bill Pierre Chevrolet. If he doesn’t have what you’re looking for there, the Pierre Auto Group will have it, and Galen will make it happen.If Galen is occupied, Kyle or Jose are great, too.

I think its fair to say that most people do not enjoy the whole car buying experience. That said though, our experience hunting down a vehicle and scheduling a visit with Taylor, aka Red, online and then working with Galen at the dealership was a pleasant one. Galen was laid back, relatable and very smart. My wife appreciated him meticulously going through every detail of the pricing. While at the end of the day we came in a bit over what we intended to I feel great about the purchase, we LOVE our new 2018 Toyota Corolla and its thanks to Galen really going out of his way to help meet us in the middle. Dealership reviews can be brutal, but our experience was far better than most and if I had to recommend a place or someone to go see if youre looking Id suggest reaching out to Galen, or Red, at Pierre Chevrolet.

Top notch salesperson (Ryan), manager (Erika), and finance department (Bill) - friendly, went the extra mile in my purchase - thank you!

Super courteous, thorough, and take the time to explain my inspection report!

My experience with Bill Pierre Chevrolet was excellent: Galen was outstanding to work with. Very professional and knowledgeable. Made the entire process simple and understandable. Also Erika the Finance Director was wonderful and most importantly kind. Both were a pleasure.

I was in the market for a off road mid size truck and was deciding between the Chevy ZR2 and the Toyota Tacoma TRD. Upon arrival to the dealership I was matched up with Nick. He answered all my questions and I could tell he wanted to make my experience great. There was no pressure and he was able to work with me when I told him I wanted to check out other dealers. I came back and was even able to take the ZR2 for a second test ride. The process was long but hew was patient and helpful the whole way. Not to mention I scored the CHEAPEST ZR2 IN THE NATION! It goes to show these folks are doing the best they can in a very tough business to look good in. Thanks again Nick!

Excellent service and friendly people working at Bill Pierre Chevrolet, keep up the good job.

EDIT: Shows how shady they are by picking and choosing what reviews they respond to!Bought a 2013 Duramax from them a little over a year ago. Just had the truck in at the cheverolet dealership closer to me for some routine maintenance. When I picked my truck up I was informed that all of the emissions equipment had been removed! This very concerning with the U.S. government currently cracking down on such modifications. Also concerning because I am not sure how this will effect re-sale . Dont even know if it is legal to sell. Was also told the truck has substantial rust on the under carriage and had just been undercoated over and is now flaking off showing all the rust! That is partially on me for not crawling under the truck and inspecting it more.

Overall experience was very good. Had some setbacks (e.g Incorrect contract template) when purchasing the extended warranty contract but the team addressed quickly.

Jessiah and others were courteous. I did not feel pressured. He didnt try to upsell, but found cars that fit was I was interested in.

The staff was extremely helpful, they were great communicators!

Quick and efficient service. Comfortable waiting room!

I never had the best experience ever going to Bill Pierre Chevrolet they are professional and Caring i felt so comfortable. I will recommend to all my friends.. The sales person Beneyam he is amazing I have never experinece professional and amazing customer service Beneyam has I can’t Describe how comfortable he make me feel he will follow up with me and all let me know the status of my loan very professional. I had the best experience in my life purchasing a car at Bill Pierre Chevrolet .

Just bought my third car from Bill Pierre in the last three years, and I couldnt be happier.Ordered a new C8 Corvette back in July 2019 and just took delivery a couple days ago (July 2020). The whole process was crazy, and the team at Bill Pierre was there every step of the way and really helped me through it. I cant say enough good things about my experience, and I am looking forward to the next vehicle purchase!

I booked an appointment online showed up to my appointment early and they could not find my appointment in the system. Then one of the customer service reps took no ownership of the fault on their end. Now Im at the dealership longer than expected. I mean no respect for the customers time. Then I have not been offered an apology and/or any incentive for my time loss and bad customer service.

Called again today for the last time, different manager answered and he was really nice about it and said he will take care of it. I will update the review afterwards. Thank you Mitch.All issues were resolved.. The new person I talked with took care of everything and was satisfied with how fast the mats were delivered. Thank you.

I had a fantastic experience buying from Bill Pierre Chevrolet. I called ahead about a vehicle I was interested in looking at and spoke to Matt Zenon on the phone and made an appointment to come in. He was waiting for me when I got there with the car pulled up in front. He was friendly, personable, and extremely helpful. When the time came to purchase, he was able to make a great offer within my budget. I also worked with Mitch who helped make the deal happen. Both were a delight to do business with. I didnt feel any pressure and they did everything they could to make the experience of buying a car pleasurable.

Hands down the best dealership in Washington maybe in the Country. Very professional and hard working, I am an Active Duty Naval Officer and my wife and I have bought 4 cars in 4 different states and these guys get it right. I visited 4 other Chevy dealers in the area and none them are even close. I also went to Dodge, Ford and Toyota, I drove a truck at each dealer and I liked the Chevy the best. If you want a fair deal on your trade and a solid deal on your buy go to Bill Pierre Chevrolet! Erick Gonzales was my salesman, young guy very professional and eager too learn, that was the thing that impressed me the most about this guy, not eager to get paid EAGER TO LEARN he was easy to talk to, he didnt BS if he didnt know or he wasnt sure he found the answer and he wasnt afraid to ask the questions to his manager. There was ABSOLUTELY no pressure from anyone. As the deal was being worked out, I enjoyed talking to Erick, he has a work ethic that is not seen in people his age now days, this kids is going places. Kelley McNeal the manger was great to work with as well he explained everything extremely well down to the penny. One thing I really liked is Kelley didnt hide in an office or drive a desk he was at the table with myself and Erick we talked, we negotiated, he worked with me on my trade and price of my new truck, Kelley got me a solid deal on a damn nice Chevy Silverado. There was some confusion this afternoon with an option on my truck that I thought it had. I called the dealership to ask about it. Erick was out so I talked to another salesman he explained the problem and short time later Kelley called and explained why I didnt have that option and asked me what he could do to make it right. I can say with a 110% confidence not many dealerships would have called and made an effort like he did. I am sure he will make things right. I am 110% RED, WHITE, BLUE, proud to be an American. Ive served this great nation for almost 18 years and you can rest assure if its a horse, I call it a horse and when I say Bill Pierre Chevrolet gets it right, you can bet your next pay check on that! I will recommend this dealership to anyone looking for a new Chevy. Take it for what its worth, trust me if you go here 1st you will save your self a lot of time, it took me 6 weeks to buy a truck and I walked out of every dealership but 1!!! If you find a better dealership call me Ill go check it out myself!Kelley came through on his word to make it right. I was reimbursed the cost of these 18 inch krank fuel wheels. This was done about a month after I bought the truck. Sorry it took me awhile to edit my review due to the fact that was I out to sea. Thanks for keeping your word!!!Gabe

I just love this dealership, their always so friendly and helpful! They get the job done thanks again for keeping my vehicle safe

The issues I explained on the appointment making page online did not get to the actual service department I went to. They don’t care to listen or help at all. There is absolutely no loyalty given the fact we have purchased three new cars there over the last 20 years. I will NEVER be going back and I will tell all my friends.

Went in after seeing a 2015 Tacoma TRD OR, worked with Matt Zenon. I was definitely a tough customer. I know what I wanted to pay, didn’t finance, and didn’t leave a lot of room for negotiations. There were a couple hiccups along the way but I absolutely love this truck and got a great deal on it. Would definitely work with him again.

Just when I gave up, Devon was my hero for all my issues with making a deal. You have a great dealer (family member) on your hands.He made this purchase happen for me. I spent more money than I planned to but he made it worth it. I wish everyone had that ability to make the customer so happy the way did for me.Thanks again Devon!!All my best regards,Vanessa OrtegaProud owner of a new Chevrolet

Matt, Jose and Bill are a great team. Each made sure my buying experience was top notch. My 2020 Tahoe is the nicest car I have ever owned. I love driving it everyday. Matt, Jose and Bill made it happen.

I recently worked with Anthony to upgrade to my dream car and I couldn’t be happier with the service. He not only gave me the best top dollar price on my trade in, but he made sure my new car was detailed and repaired as needed. When they found out the brakes needed to be replaced and I couldn’t take it home the same day, he drove it all the way to Tacoma to me the next day. I would definitely go back in the future and will recommend to everyone I know to go see Anthony for the best trade offers anywhere!

I had an amazing Lease Pay-out through Bill Pierre Chevrolet thanks to Theodore!Quick, easy, and very professional. I highly recommend doing business here.

Brought my trk in for service and inspection. After the initial consult, I gave the ok and all the items were done within the service time-frame. Instead of the usual shuttle back home or to work, Pierre provided an Uber to take me where I wanted to go, nice touch!

None of the typical b.s. Im accustomed to when buying a car at a dealership. I certainly appreciate that.

I bought a 2017 Kia Sportage from Bill Pierre in 2019 -- i was a little nervous about a new car because it had been a long time for me and its a pressure frustrating process. But i had such GREAT customer service from Nate Pittoco in ALL aspects that i went back to Bill Pierre when i was interested in getting a newer car. This time it was Theodore and he went above and beyond - but so did Christian and again theres Nate -- even having to wear a mask for the entire time we had excellent customer service and went home happy campers in our new 2020 Equinox.

Really impressed with the quality of customer service this dealership provided. Felt very comfortable in the process of purchasing my vehicle. Did not give up on making a deal with me and ultimately made it happen! Nick Smith my salesman and others working with him. Finance was outstanding.

I cant remember the gentlemans name, but he assisted me with explaining the history of ODB codes on my vehicle.The young man was professional and punctual. This visit was very pleasant.

We worked with Jonathan, and Galen for a little bit, when buying the car. They were really patient with me and my dad. They listened to what we were asking and matched me with a great car. Buying a car is not fun, but they made the whole process less stressful. Thank you!