The absolute best customer service I’ve had by any brick & mortar in the business of selling car parts or repairing cars.These guys went way Out of their way to help figure out a vibration I was having in My Old Mustang and kept all of their promises unlike most in the auto industry. Wish these guys built motors. Thanks again
I have an older Toyota pick up that I dearly love. I was Having some driveline problems and they repaired it in short order and the price was way less than I expected . Manager and shop personnel answered all my questions and had great attitudes! Don’t go anywhere else
Excellent service, high quality work and quick turn-around. I spoke to Jose here about getting a longer driveshaft for my car - he told me how to measure it up, I brought the old one to him, and a day later I had a shiny new one-piece from him ready to install in my car. Ive since installed it and taken it out onto the road - fitment was absolutely perfect and Ive had no issues.
Great hard working crew, excellent customer service. Thanks for getting me back on the road!
This is your one stop shop for anything driveline related! I needed u joints and a balance done on my three rivers unit for my fbody. Jose was quick to answer all my questions and even quicker turn around to get my driveshaft back to me. It was done in a couple of hours. Excellent professional service. I got top quality Spicer joints and the whole unit came back looking NEW! I was simply amazed and could not be happier. Thank you again for top quality service and great value!
I brought my drive line in fore repair it had a bade yoke .I decided to have new ujoints. Installed wile I had it out .they fixed it in 30 minutes.. I installed it works perfectly.Great customer service.I wish moor shops would do work like this .
Jose was excellent to work with! Understood what we were looking for, communicated effectively through the entire process, and the finished product is great and fits perfect! Will definitely work with them again!
Brought my rusty old driveline to Drivelines NW, not only did they make it look like new, it drives like new. As bonus, they actually call when they say they will and had it ready in less than 24 hrs.Would I recommend? Heck yes.PS 4 stars my maximum rating.
Drivelines, u-joints, anything of that nature. these guys are on it.friendly, very knowledgable and take the time to solve the problem.i very much appreciate these guys.
I ordered a driveline on Monday and received it on Tuesday, great turn around time. While the price was a little on the high side compared to purpose build drivelines, we will see how it compares. Nice work!
Haven’t installed new custom driveshaft yet but the guys working there is very helpful and considerate
Cal was very helpful and extremely knowledgeable no headache getting parts unlike most parts counters anymore. Per the norm Drivelines NW has great inventory including true name brand parts. Being a Jeep guy I’ll be back often now that I’m back in WA.
This place!! I am SOOOOO impressed with this company and it’s employees! They went above & beyond what they had to do and did what wasn’t expected in ordered to get me back on the road (in a more then reasonable time frame) ... not once, but twice and at a fair price. Thank you Drivelines NW - you have a grateful customer for life!
Jose is awesome and helped me out after a incorrect measurement. Super friendly and turnaround in less than 1 day. One of the best customer service experiences I have had in a long time!!
Sent an e-mail about my 1st-gen Tacoma’s squeaking driveline carrier bearing. Nothing to do with their install, I was just looking around for advice. Got a response the next day with a troubleshooting solution and it told me everything I needed to know.Excellent service even though I didn’t pay anything. Honestly I can’t vouch for their install services or anything but their technical advice was spot-on.Thank you.
Super informative and understanding of what I was looking to achieve. Incredible turn around time! Brought in in the morning and had it back same day! Looks great! Cant wait to have it in my 57 chevy!
Cal was great. He walked me through my best options and made me feel confident in my choices. Service was excellent and a really quick turn around to get me back on the road. Thanks!
I am very impressed by the Quality service that I received here - Im from British Columbia Canada and my drive line broke - and Drivelines NW Inc was recommended to me. Cal gave excellent, experienced reasonably priced work, in a very timely manner.Thanks so much Cal and Drivelines because of You Ill be on my way back home soon.
Quick response to my calls and amazing customer service as well as a great quality product
Ive got a metric driveline off a tractor, they had the parts in stock. They gave me a good price and did it while I waited. 5 STARS, 2 thumbs up.
We use Drivelines NW for all our driveline needs. They always fit us in and help us out in a pinch. Cal is awesome to deal with. Would highly recommend to anyone.
Excellent service, especially over a holiday. Parts were correct, shipping was flawless. Parts were ordered in Seattle on July 3rd, shipped on the 5th,Truck was up and running on the 6th, in Alaska. Price was good.Jose did an excellent job.Ed Newberg
These guys have gone above and beyond servicing drivelines for my business. Highly recommend them!
Very good. Price. Very good .work. im more than happy whit. Ther help.god bless you. And bring. You more work.
Guys are great! Broken driveline blocking a street!! I showed up at 3:00pm and they had me running out with a new driveline by 4:30. Great service would recommend to everyone
I have a 2006 F250. I decide to do preventive maintenance and change the U-joints. Was having some vibrations afterwards and returned back to shop to have drive-line rechecked. The owner Dave went way above and beyond to rectify the problem. He even retubed my entire drive line front and back sections and made it even better than the Original Equipment. Ive managed retail for many years and its individuals like this that keep me coming back for business! Stellar results NW Drivelines!! A special shout out to Jose(counter employee at Seattle location) who could have easily charged me another $296, but instead, took care of the customer first! No charge! Very happy customer!
Driveshaft for a 1970 Torino. Beautiful piece of metal. Perfect welds. Fitment is spot on.
Same day service when told it could be the next day! Exceptional customer service and great communication!
Extremely fast turnaround and great service!!
After working on trying to repair the driveline on my sons VW Touareg, my buddy and spent all most 2 days on a project that should have been much simpler. After exhausting options on locating parts and redoing the driveline 3 tines, I finally talked to Cal at driveline who said was super busy and slammed, short a worker but may be able to help me with no guarantees. I was also from Alaska and only limited time so just hearing the possibility of getting it done was great news! I was able to take the driveline in and they had one in stock and Cal helped us. He also suggested that we take the new part we bought and remove it and return to get our money since it was not part of the core return. Cal exceeded my expectations for a mechanic/repair shop with his willingness to help. He also suggested that we return the core to Everett since it was closer to where my buddy lives. Cal’s customer service deserves recognition and am happy to recommend NW Drivelines to my friends and families in Washington and Alaska!
Did a great job rebuilding my driveline with a 1 day tournaround!
Very helpful, fast turnaround and a good price.
Excellent a great turn around very helpful and friendly
Horrible customer service. refused to help in any way. Pathetic knowledge of the parts they carry and rude crotchety old man answering the phone, refused to transfer me to anyone who would help. Honestly deserves 0 stars.
Just lost a sale due to the rude man that answered the phone. Told him that the vehicle I had was lifted and he instantly said of course it is. Then told him the length i needed and started telling me prices before i could tell him any other specs. After he was done i asked if that was for a double cardon shaft and he said no. I said well thats what I need and basicly hung up after that. Someone hates their job!
Over priced but friendly to talk with.
The guys here are awesome got me going when my u joint broke on lunch had me right back to work.
Always willing to help..