Destination Lightings customer service has been great! E-mails were replied to quickly and any issues or questions were remedied. Would definitely order from Destination Lighting again.

Ipurchased 7 glass light shades on Amazon but when they arrived there were no means of attaching to the light flex. They were sold as pendent lights. The quality and price was fair. However it is nonsense if there is no means of hanging them. I asked if they had the part whereby I could screw them as replacement shades. She said glass shades were difficult and she didn’t have anything. I said I had been to Lowe’s and Home Depot and they didn’t stock the attachment required. She asked why I bought them then. I tried to tell her I didn’t find that out until after they were received. The customer service representative became irate and said I would get a full refund but put th3 phone down without asking my name or details. She is in the wrong job.

Ordered a pair of Elk Lighting Swingarm Brushed Nickel sconces for my bedroom wall. I was really happy with the product. It was appropriately displayed on the website, so no disappointments once they arrived.This company was a pleasure to do business with. The item was on back order, but not for long. Each time I called, I was able to easily reach a live representative to get an update. Once the sconces shipped, I was able to track them each day up to the point of delivery. I would definitely recommend this business and will use them again.

Found these guys on Amazon. Had a question about an item and they responded almost immediately. Ended up ordering a dozen recessed lighting cans from their website so they dont have to pay Amazon fees. They shipped them same day and sent me tracking info. Impressed so far, I just hope the actual product is as good as their customer service.

Excellent, professional and PROMPT! customer service. I will absolutely order from them again.

Do not buy from this company online. Vague product description and they completely wasted my time. If I had any idea my low voltage hubs would come without wire connectors I would have ordered directly from the manufacturer for a couple bucks more. Very dissapointed

Online Order. Item was as described and pictured. Very fast shipping!

The store is nice. I actually went online to order one of their lamps (I do not have a car and was told by staff that I could always have lamps delivered).Their ordering department screwed up my order and had my lamp shipped to Maryland - I live in Seattle. I got a call from store staff and instead of trying to be accommodating and trying to solve the situation I was lectured and the guy came short of calling me an idiot! Basically told to go to myUPS and change order.I am having the lamp - re-delivered to Seattle - at an additional $40 but I plan to return it - even at a loss to me - HATE WHEN STAFF THINKS THEY CAN TREAT COSTUMERS LIKE DIRT!

Actual lighting experts on staff. Unique products and good prices.

I have been calling this store for over an hour. A machine tells you to press one for customer service and then it just rings about 8 times and goes back to the same machine. Terrible!!!

They fight darkness with their lights