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Advance Auto Parts
7810 Clark Station Rd, Severn, MD 21144, United States
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Advance Auto Parts
Comments
Ge
Review №1

Garfield provided me with excellent service. He was extremely polite and helpful. Highly recommend this store because the customer service was great had my battery replaced quickly. Will go back

Yu
Review №2

Amazing customer service. Garfield was a huge help and installed my new battery in no time! Very knowledgeable and knows what he’s doing. Will be back in the future.

Jo
Review №3

Very helpful. I had a dead battery and they tested it, sold me a new one, then jumped the car so I could get home. (Something in their system said they couldn’t replace the battery for me).

Da
Review №4

I went in to get a spark plug socket but the employee didnt really know where things were. Maybe it was just the one employee or maybe they were on training but I think their knowledge base needs to be worked on.

Ma
Review №5

Wow! First time at this advance auto parts was very impressive the representative was very know of what was needed went and picked out all of my items for me unexpectedly also used subjective selling skills that not all companies teach or promote anyway because of this i purchased a little extra not at all expense 6 extra dollars to be exact but was needed and because of his customer service i got exactly what I came for plus more thank you for your help you know who you are 😁😁😁

Re
Review №6

The staff was amazing great friendly

Mo
Review №7

Great store, I needed to purchase new windshield wipers blades, I wasnt sure which one to get and the clerk ( Im sorry I forgot her name, I think she is the manager) she was very pleasant and helpful. Thank you for your great customer service.

Mr
Review №8

I am not sure why parts are so expensive here. I got some parts and I was shocked as to how much it cost. They might say its quality but I say its the brand. I took them back and got a better set from a local dealer and the quality was way better. This might not make sense to you reading this but if an off brand is better and cheaper then its a WIN

Ke
Review №9

After not getting anywhere from one of their competitors in town, I zipped down to the new autozone in Severn. I have been in before to just pick up simple things but I needed help wiring some new lights for my car. Sam was awesome, he walked me through what I needed and even drew me a quick diagram on how to wire everything up. It was busy in the store but not once did I feel Sam ever rush the interaction. I’m definitely making this place my go to for all my auto needs. Ask for Sam, you will be glad you did.

Ge
Review №10

Great service very positive helped me with my situation at hand. Very knowledgeable and would gladly go there again.

Ch
Review №11

Stopped in for battery replacement. Bob Garfield replaced the old with a new. He was very friendly and professional. He is a asset to this company. Will be back in the future.

Ga
Review №12

Need to stretch across a rope to pay. I understand 6 ft social but this is crazy. Person at counter too busy on personal phone to pay attention and ask if you need anything. No greeting either.

Di
Review №13

Had what I needed. Staff very helpful and polite.

Ga
Review №14

Other than one mishap where I got a incorrectly sized belt being told it was a different size than what it was I have had generally good experiences here. They almost always have everything in stock that Im looking for often even hard to find parts.

De
Review №15

Bad customer service rude to customers

Ia
Review №16

Clean new store and very helpful staff

Ka
Review №17

Poor customer service and just lazy. I had to find the right wiper blades myself and the guy wouldnt install them. Big Free wiper blade installation sign on window and he refused the service. Lazy.

Br
Review №18

Very helpful and fix my problem that another advance auto couldnt Thanks you

Ma
Review №19

Extremely helpful and friendly staff. Great experience.

Ef
Review №20

Newly opened with wide range of parts available. Staff are very helpful and take their time to find you what you need!

Th
Review №21

Fast n friendly

Da
Review №22

A business that gifts a new car to a young galdy in need upon their ribbon cutting is a good neighbor! Bravo Advance Auto Parts. I will buy my parts there!

Ia
Review №23

Love this store

Ri
Review №24

Had good experience.

To
Review №25

Convenient being close to home.

ga
Review №26

Great store will only buy my parts there

Al
Review №27

Nice auto parts store.

Sa
Review №28

Google, please take this post down!! They are still under construction and not open for business.Advanced Auto, remind me and I will remove this review when you open.

Ma
Review №29

Employee was very helpful my maintenance light was flickering off On he tested very curtious

Bo
Review №30

Nice staff fast service

TG
Review №31

Like super

pa
Review №32

Great Location

Lu
Review №33

The customer service is very good, the people who serve are very friendly and help the client to find the correct parts.The parts are of good quality and at reasonable prices, unlike the prices in the dealer

Al
Review №34

Excellent service

Information
6 Photos
34 Comments
4.5 Rating
  • Address:7810 Clark Station Rd, Severn, MD 21144, United States
  • Site:https://stores.advanceautoparts.com/md/severn/7810-clark-station-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-10/08/2019&utm_campaign=aap
  • Phone:+1 443-679-9095
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • NFC mobile payments:Yes
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