Fantastic salespeople and owner. Never pressured me to go over budget. Brian and Mike were so accommodating the 3 times I came in to try out the mattress. They didnt have a problem with me bringing a blanket and taking a 30 min nap at their store one morning 😂Found a mattress I loved but couldnt quite afford with the adjustable base.They were able to cut some corners (since Brian is the owner) and give me over $1000 in discounts (including memorial day sale). Getting my new bed delivered in a few weeks and so glad I chose mattress firm to help me get my best sleep. Thank you to Brian and Mike!

Professional staff, no pressured sales tactics and great deals. I highly recommend with lots of options to meet ones needs.

Your representative was very personable and very knowledgeable about the products. Not afraid to say I dont know and he called someone to answer that question. Good job.

Great customer service and support! Would recommend others to go as well!

It was easy, convenient as and friendly buying my mattress.I was helped in choosing the right mattress. There was no hard sell and very helpful salesperson.

Great experience from A to Z ! Delivery was perfect and they were very kind.

The store didnt have what I needed in stock, so I had to drive another 20 minutes to their warehouse for pickup.

I really don’t know how this place has gotten so many good reviews. I knew immediately when walking in that I would never get a mattress from there. The smell of smoke was STRONG. The kind of smell that gets all in the carpet. Seems really wrong to have all these mattresses in a place where those smells inevitably will carry. Also the sales person who came up to us was just cringy. It is so unprofessional to me to have your shirt buttoned down with chest hair out everywhere. As a woman this irritated me and made me uncomfortable. I have no idea how good the salespeople are and I can’t speak to that because we couldn’t get out fast enough just on first impressions and smells alone.

Brian the store manager is very knowledgeable and wonderful to work with. There are many brands to choose from.

Great service On a very icy winter day!

A wonderful experience at this location. Very helpful staff and we found the perfect mattress for us very quickly. The entire store is organized by softness and firmness of the mattress which makes the searching experience much more enjoyable and easy. They also offer a very cheap mattress haul away and delivery, to keep things simple and affordable. I highly recommend checking out this location on your next mattress buying endeavors!

Walked in and got what I wanted asap. Wasnt sold anything besides what I needed.

Tony was a great help in helping me pick the right mattress and gave me the best price possible! Very good experience, I recommend seeing him at the Pasadena location until that on opens back up.

Tony was very helpful with my purchases. He was not pushy and did not pressure me. Hopefully the mattresses will work out perfectly! Fingers crossed, but the experience of shopping there was stress free and wonderful!

I went on Saturday morning to test mattresses out and met Tony. He was very nice and did not pressure me to purchase then and there. I brought my husband later in the day to choose our new mattress and Tony was so helpful with the entire process. Again, he didnt try to pressure us in anything we did not want. He made the experience great and I would recommend anyone to go to this store and work with Tony.

I had most pleasant customer service relations from Tony in the Severna Park store. He gave me gracious one on one attention. He also showed me different models of the product I wanted (an adjustable bed). I am more than happy with my purchase and even better I paid one day and the bed was delivered and set up the next day. I was prepared to have to wait at least two weeks. I’ve had a small problem with the frame nothing that wasn’t fixable. Tony reviewed my receipts and made sure I didn’t leave the store without being satisfied 😊. Problem solved!!! If you’re in the market for a bed just ask for Tony he’s off Monday and Thursday and there every other day the store is open. Please look him up tell him Cynthia Poole loves her adjustable bed 😁

We were blown away by Tonys kindness and willingness to get us the best price. We never felt like we were getting talked into something we didnt want or ask for. Tony was incredibly professional, sincere, and thoughtful. He listened to our feedback and we quickly found the right mattress at a great price. We actually left, visited another store, and quickly returned to Mattress Firm - because the other store, although cheaper, could not match comfort or professionalism. If we ever need to buy another mattress, we will come here to buy from Tony.

If you want to have a great experience purchasing a mattress, please do not hesitate to come here. We have purchased several mattresses from Mattress Firm under the expert guidance of Mr. Tony. He makes the experience fun for not only me and my wife, but for my kids as well. He even went so far as to not sell us a mattress, turning down a large sale, to encourage us to pursue a warranty claim and assisting us through the process. You dont see honesty and integrity like that very often.

We were served by Tony. What a great experience. He explained everything we could possibly want to know about the various mattresses they have on display. He waited patiently and answered our questions. We could not have asked for a better experience when making such a purchase. We definitely recommend Tony at this location, he was spectacular!!!

Tony was extremely helpful in our search for a mattress. I had to have someone purchase a mattress for me because I am unable to due to a physical disability. Tony listened to what we needed and found a selection of mattresses in the store that met our requirements and budget. He listened to what we needed and stuck to those specifications never trying to up sell us. I would recommend him to anyone in search of a mattress. You could probably tell him your specifications over the phone and he’d get the correct mattress delivered to you. It was our pleasure to do business with Tony. We will be returning if we have any other mattress needs.

Great guy name Rick sold us our mattress. Very helpful, honest and respectable!!! Rick gave us his full attention and up most respect from start to finish. We will be needing another mattress within the next few months and we definitely will buy from him again!! Thanks again Rick for your service!!

This is second mattress I have purchased from Tony and he is fantastic. Knowledgeable and he is honest as can be.Makes the hard decision of trying to make a good purchase easy. Cold not recommend this place more!!

We were in market for a new bed. We decided to go to Mattress Firm on rt 2 to look around. Our salesmen was Mr Tony. He was not at all pushy like some salesmen. He listened to our needs and pointed us in the right direction. He was very friendly and kind. We purchased our new bed, box spring, and frame that same day. Also scheduled delivery for the next day on a Sunday! We are incredibly pleased with our service from Mr Tony and we will be referring our friends and family to to him.

We happened to stop by to begin pricing my brothers move to Florida for grad school, little did we know it would be our first and last stop. The gentleman Tony was very helpful and showed us all the mattresses in his preferred style even the sale ones. His transparency and professionalism was outstanding.

Tony B. Is the store manager there. He was very patience between the two of us trying to find a good quality mattress for our growing teen son. ( sudden growth spurt - and twin bed no longer fit ).He also showed us a queen bed frame for our guest room and had us sold on buying it. Glad he recommended the Frame and it looks great and perfect for the guest room. ( I was hesitant but he ensured me it will look nice ) ..

Outstanding Service! So my wife drags me out to the store to buy a new mattress set -- needless to say, I am dreading it. But I got to Mattress Firm (used to be Sleepys) and Rick introduced himself right away. He listened to what we needed. He then efficiently showed us options. I really liked the way he organized our search. Before I knew it we had made a decision and had lined up everything we needed at a good price. Even better, Rick has everything being delivered tomorrow morning. It was great to work someone that knows their business. Have to say this was a 10 out of 10 in terms of ease and customer service.

I just purchased a new mattress set today on Memorial Day with no intention of actually buying a mattress at the moment. Rick was an amazing salesperson who is not pushy and walked us through the entire process. I certainly recommend the store and this location everyone was very friendly and very knowledgeable about the products. I was even able to get same day delivery on Memorial Day.

Tony was wonderful.... helped my 84 year old Mom purchase a quality matress! The process was quick & easy! Can not wait to hear my Mom say, “I had a great night sleep!”

Tony was extremely helpful in helping us pick the right mattress. The best part was he wasn’t pushy at all! Overall great experience.Greg and Emily.

Had a great experience with Tony at the Severna Park store. He kept things simple & understandable, answered all of our questions, and provided excellent service in explaining the details of our sale contract. Same week delivery to our home

Very nice bed selections for all types of sleepers. They have soft, medium, firm, and even beds that will massage you! Go and you will definently buy a bed that is guaranteed to last a lifetime of comfort. Tony is also very nice and does a great job helping you find a bed suitable for you.

My husband and I purchased a bed from here and the customer service was absolutely exceptional. Our salesman Rick was absolutely the best! He made sure we found exactly what we were looking for and nothing less. He was patient with us and really helped us figure out what we wanted and worked with us until we found our perfect bed! Thanks again, Rick!!

Just bought a new mattress at this location. Rick was the salesman who helped us out. He was very informative, helpful, and no pressure. He worked with us to figure out a great mattress at just the right deal. I highly recommend!!!!

Excellent experience overall. I purchased a box spring and was helped by the store representative Tony, who was very attentive and genuine. I would highly recommend this store to anyone looking to buy a mattress.

Tony the store manager was patient, not pushy. Knowledgeable and kind. Gave me a better deal than was advertised. Highly recommend.

Working with Tony to purchase my new mattess was very pleasant. He was patient as I made multiple visits to ensure I was choosing the right mattress. The shop had a great selection of mattresses in a range of price points.

Rick was extremely helpful and knowledgeable. He wasn’t pushy and didn’t try to rush me or upsell. They have a great selection. I was in and out in 30 minutes. I highly recommend. Ask for Rick!

Very pleased with my mattress purchase! Tony was knowledgeable and helpful throughout the entire process of choosing my mattress and purchasing it. The mattress arrived at the store on time, and the quality of the product was just as I expected. Highly recommend this location, ask for Tony!

Tony was great. Very patient, respectful, low pressure, and helpful. Understood his products, explained it all very clearly and at a level that we were able to make an informed decision. Definitely recommend visiting this store and working with Tony.

Tony was awesome. Great experience all around. Highly recommend.

From the moment we entered the store, Tony Bakshi provided outstanding service! He consistently went out of his way to ensure we were not only thrilled and comfortable with our purchase, but was extremely cognizant in ensuring we paid the absolute best price available! We will never go elsewhere for a mattress!

Salesman Rick was extremely helpful and knowledgeable about the mattresses and helped me get exactly what I wanted. Made the process very easy and stress-free. Would definitely recommend buying from Rick!

Tony and Gary are great! I purchase a daybed and love it. Gary broke down the frame for me and helped me put it in my truck. Nice store. Great customer service.

We have purchased several mattresses from Tony at Mattress Firm. He has always been friendly and helpful.

Rick was incredibly helpful and timely with his service! He worked with all of my preferences in mind and was incredibly personable! Ill definitely be coming back if I ever need a new mattress.

We needed a decent mattress to replace our 10-year-old SleepNumber and at a reasonable price. After minimal shopping around, we found that reasonable price at the Severn Park location. There was some confusion using a credit card and Rick T. patiently worked with the credit card company to get it taken care of.

Several times I visited this store before making my final decision. Each time Tony was so patient, helpful and gave me very fair pricing. After delivery, one of my beds was not as I had expected--and once again, his customer service was top notch! Problem solved within 1 day. Pretty impressive. Very fast delivery.

After having been looking around online and visiting some other mattress stores my mother and I stopped by here in a whim to ask about upcoming sales. Tony Bakshi was super friendly and was helpful with answering all of my questions. I appreciate how he asked me upfront what my budget was ($500) and brought me right a way to something that fit right in it. He let me try out many different ones so I could try different matterials and firmness levels and never tried to upsell me at all, and in fact strongly promoted the cheaper one for me and what I was looking for. He very knowledgeable about how sleep affects the body, joints, bones, and pressure points and how my sleep firmness and position will have an effect. While he definitely wanted to make a sale (as a good salesman should!) He wasnt pushy at all. I left and came back later that same night with my father to show him what I had looked at and decided to take the plunge and purchase that night. Tony was great working with us as I am actually in the process of moving in 2 weeks and made calls to arrange for the mattress and frame to be picked up at a different location close to the appartment Im moving too. I am very pleased with my purchase and left feeling like I got a good deal. Being able to try out the other mattresses and hearing how they will effect my sleep also helps me to feel like I picked the right mattress for me.

Excellent customer service with comprehensive description of the products. Great price. We enjoyed the experience purchasing our mattresses. Thanks again Rick and Tony.

Amazing experience with Rick. He fit us to a bed not a price. There was absolutely no pressure. We were able to take our time with each bed until we found the one that fit our needs.

Mr. Tony and Mr. Hayel were extremely helpful, not at all pushy, and very knowledgeable about the perfect match for me with my spinal surgeries. A job well done! Thank you so much!

Another excellent experience at Mattress firm. Dealt with Rick at this location and Ken at the pasedena location, who both made it simple and enjoyable. I would highly recommend these individuals and this company. Top notch service and showmanship!

Order two twin mattresses. Prices were great. Tony treated me great and had excellent customer service manners!!

Tony was so kind in finding out the purpose of our needing an adjustable bed because of my husbands esophageal cancer. He worked with us to give us the best price but more than that was just such an incredibly nice human being.

Tony was great and very helpful. Going here was an excellent experience.

Tony is great. Helped us find the perfect mattress. GO TONY!

Rick was excellent to work with. He helped us pick the perfect bed with no pressure. He was knowledgeable about the different styles and models and we are confident in our purchase.

Tony was wonderful! Found a great mattress for a good price.

Rick was so professional and did a great job. He helped us pick out the right mattress. Cant wait to receive it!

Rick was very helpful. My girlfriend and I thought we could never find a mattress we can compromise on but we found one. We also bought a mattress protecter and 2 pillows as well. It was an excellent price as well. Thank you Rick!

My sales person was Tony, and he was pleasant and kind. I came in with a reasonable budget and flexible expectations. Tony kept running numbers for the same outlet bed(which have no warranties) even though i wanted to purchase something with a warranty. He refused to run digits on models that were not outlet. we put a deposit down so we dont miss out on the holiday specials, but something didnt feel right and we left without a purchase, I felt pressured to purchase the mattress tony wanted even though i wanted nothing to do with it. He didnt have any respect for my budget and i left with a very sour taste in my mouth. I felt like i was being scammed or as if the mattress that needed to go was my only option. i have read the great reviews but my experience was far from great.

Worked with Rick last week picking our 2 beds for my house. Rick was amazingly knowledgeable and helpful and gave me a great deal!!! will definitely be seeing him again!! thanks rick and the rest of the mattress firm management

Rick is amazing!! I had some issues with a mattress purchased for my elderly mother. He understood the issues and provided me with alternatives that met her needs.

Tony is a gret salesman, however we spent almost $4k with this company and have nothing but regrets for working with them.

Tony provided us with an excellent mattress buying experience! Very patient as we tried almost every mattress they had and was knowledgeable in explaining the various types, warranty, etc. Even went out of the way to provide our toddler with a balloon which made her day.

Just had a fantastic experience at Mattress Firm in Severna Park. The salesman, Rick, was very accommodating and was very knowledgeable about all the merchandise. He is the best mattress salesman, not pushy, and tried to sell you a mattress you would enjoy.

Great sales team and easy buying experience!

Great experience! Rick was extremely helpful and upfront about cost and value. Bought an iComfort and turned around to exchange it for a BeautyRest. The whole process was painless and worthwhile. I would definitely recommend this location to anyone looking for a new mattress.

Easy experience with no pressure. Rick was great to work with and very helpful in finding the perfect bed within price range.

Excellent experience in making a long-term investment into our sleep quality. Our salesperson, Rick, was friendly, knowledgeable and added no pressure to the sale.

Manager Tony Bakshi was very nice and very helpful! He helped us find perfect new mattresses for our new home and great pillows.

Tony was extremely knowledgeable and friendly. He did not over sell me and was a huge help. To add, I just read that Mattress Firm donated over $1MM in product to the hurricane relief for Texas.

Worked with Tony at mattress firm and he was great in helping us find the right fit rather than trying to just sell us a mattress. Highly recommended.

Tony is tha man...very knowledgeable ...and great with people...worked with us to get the best product for our dollar....would definately go back and refer people

Rick was extremely helpful and honest. Quickest mattress shopping trip i have ever had.

Excellent service and expert knowledge of all products. Highly recommend.

Tony is terrific! Patient and honest :)

I had a great experience at Mattress Firm Severna Park. I highly recommend working with Tony! He was extremely friendly, helpful, and knowledgeable.

2nd purchase from this store and another good experience. I like this place specifically because I dont feel like I need to play defense all the time. Rick and Tony seem to know their products and Ive never felt bamboozled with upselling or any other trickery. The Mattress Firm guarantee feels bulletproof too. Will definitely buy there again.

Great place awesome people working here let you try out beds let kids have candy so they are not bored best place Ive been to. A great manager his name is Tony Bakshi

Tony really helped us out picking the right mattress. Extremely nice and very knowledgeable.

Rick was awesome! Great service. Very excited for our new bed.

Bought a mattress today and shopped several different stores. Not only did we find one our favorite one from this store, but the salesman here was not pushy at all and offered us several incentives to sweeten the deal. Thanks Tony!

Best service by far!!! Rick and Tony were great to work with!!! They were both extremely patient and knowledgeable. No need to go anywhere else!!!!

We recently purchased a king mattress at Mattress FIrm in Severna Park. We were greated promptly when we entered the door by Tony and he asked us what we were looking for and in what price range. The first bed that Tony took us to try out was the one we ended up purchasing. Tony was very personable and provided us with excellent service and a quality product at a good price. I would highly recommend visting Tony and Mattress Firm Severna Park for your mattress needs.

Got a mattress from Rick. He did a great job explaining the different types of mattresses and taking the time to make sure we were getting a mattress that we liked. Took advantage of the president day sale and got an adjustable base.

My experience at mattress firm was great Rick was very helpful and am coming back to buy my next bed from him

Tony was a pleasure to work with. His mattress knowledge is exceptional. He also spent time answering all of questions.

See Tony!! Professional, knowledgeable and thorough!!!

Rick was incredibly helpful and realistic about the options and spent lots of time with us to find just the right fit for us.

Very happy and pleased with my purchase from Mattress Firm Severna Park. Outstanding service by Rick and Tony. Very professional and helpful . A 5 star service.

Tony was a great. Professional and genuine. Thank you!

Rick was awesome and sold me on my new bed and mattress.

Rick was an awesome salesman especially for a first time buyer!!

One stop shopping. Thanks Rick!

Very friendly and helpful staff, no pressure and the whole process was so easy

Awesome experience!!!