Would not recommend. More than once Ive ended up buying expired items from this location (not realizing until I got home). The place feels poorly lit and not well-maintained. We only shop there on occasion due to convenience of location, but Im now very careful to review the expiration dates on anything I pick up.
We shop here several times a week. Excellent store. Very well run. It is always well stocked. The staff are attentive and very helpful. Quality produce. Nice atmosphere. The coffee smell from the Starbucks is wonderful.
Clean and well stocked grocery store. Good prices especially on the Buy 1 Get 1 free sale.Such a better experience than Wally World with their I hate working here look.
Every time I go shopping here doesnt matter what time I go, theres always lines they need to start hiring more people for registers. Although self checkout is fine when its convenient never had a bad experience.
Always clean and organized with what Im looking for. And the self checkout registers dont yell at you like Giant. I hate Giant.
Its possible to save more than you spend, just smart shop
Fairly small local grocery store. People are friendly, and it is well cared for. I never see questionable meat or seafood, and the store is kept clean. It has a starbucks inside the store to keep you awake while shopping.
Safeway is one of my favorite grocery stores. I have recently utilize the online order pick up. So far, this location has the most accurate and prompt order fulfillment. I would strongly recommend trying their online pick up option.
Be sure to check expiration dates! So many things on the shelves are past the sell by date, even things you wouldnt expect like condiments and canned foods.
No longer a fan. Worst customer service ever at Severna Park and Arnold. Parole is ok. All stores could do better at friendliness and could use updating and expansion to carry more. After the fiasco at SP yesterday, I am giving up on Safeway even if I have to pay more or drive farther. Even 1 star is too much.
I always order online and pick up at the store. I always have this young man, Nick, bring my groceries out. He is very sweet and friendly. My orders are always correct and I never wait for them to be brought out. He truly is the definition of customer satisfaction.
Friendly and helpful staff. Found what we needed.
I do agree with other review that the cashiers and other employees are very kind and usually cheerful. I dont know that I would say the store is super clean, I know this store has been here since I was a small child (over 30 years) and I really think it needs a makeover. I think the variety of goods offered despite the store size, is really stellar. I do think the produce presentation may need a little something...but they may be low on staff because of Covid, I dont know. I have noticed their shelves are better stocked lately.
Im not sure why this place is so expensive. Their sales prices are very deceiving. Pay attention when you shop here.
This is a small Safeway. Its a bit out of the way, clearly geared towards its community. Found what I needed. Looked like it needed restocking in some places.
This Safeway is so clean every time I go. It always has the freshest produce and most delicious fruit dip for my black berries. Absolutely my number one place to get what I need on my lunch break or on my way home. Get a Safeway card too. It really does save you money!
I was at the Safeway on Benefield Road on 4/2 and needed help in the meat department. Employees Ryan and Rob were so friendly and helpful
Clean, friendly and helpful employees.
Store had all of the groceries I was looking for
Great service. Wonderful selection!
Fresh! Eggs are in clear PET #1 recyclable packages, not styrofoam, yippee!
Purchased groceries at Annapolis Safeway for my disabled Dad. 2 items advertised as ON SALE rang up full price. (NOT 1st X paying FULL$ for SALE items, BTW) The next day, I left to visit my Mother @ nursing home in Severna Park. I stopped in SP Safeway to get HER groceries. Due to virus protocol & fact that Im NOT returning to Annapolis for several weeks, I asked customer service to reconcile my receipt & the manager?? REFUSED, saying they dont have the same sales as Annapolis Safeway. Very disappointed. THEY make a mistake, then want to inconvenience the customer. BAD BUSINESS
Convenient locations...I have two nearby. Store layout is great...I can easily find what Im looking for or if Im looking a bit puzzled a store employee always asks if they can help me find something. Always a good experience.
It was a great visit. I like this store.
Very nice 👍
Good place to get stuff when visiting nearby family.
Great selection - Brightly lit store - Fresh produce
May favorite place to shop
Easily able to find what I wanted. Usual good quality at affordable prices.
I found all that I needed and was quickly checked out.
Good place to shop!
The shelves could have been fuller. The people there are very nice, especially Ed the cashier.
Love the store
The staff are very friendly and helpful.
Brian the mgr. is great. The store is a little small so options/choices can vary. The staff tends to complain openly about conditions and mgmt. A little more professionalism is recommended.
My favorite Safeway! The folks who work here always have a smile and a good word. Got a flu shot while I was there. In and out in a flash!
Convenient locations...I have two nearby. Store layout is great...I can easily find what Im looking for or if Im looking a bit puzzled a store employee always asks if they can help me find something. Always a good experience.
I totally give up on Safeway.Dont even try and order anything online delivery.I ordered $198 worth of groceries for the week received $16 worth of groceries two bags of noodles two bags of potato chips and some butter.What is the point
Clean Store in Friendly staff. Nice design and always well decorated and clean. Always has a good selection of products. If it was closer to my house I would definitely shop here more
Has good premade salads.
Clean, well stocked, and well lit store. Prices are reasonable. There is ample parking.
Courteous, efficient, and knowledgeable staff. Will return soon.
Have they let all the cashiers go? Why are they attempting to make us use self checkout? There were 9 people waiting for self checkout and only 2 cashier lines open on a Sunday afternoon. Why not just close the store if you cant staff it correctly? I guess its time to shop elsewhere!
This is my Safeway. I know the cashiers. Lee the Pharmacist is always so helpful. He has gone as far as calling a competitive pharmacy to see if my script got sent there by accident. I just feel at home and have never ever been treated rudely.
Bring a parka when you come into the store because its freezing in here! Never been crazy about their produce, but they do run great sales and if you sign up on the safeway site, youll get special coupons. The deli has cheap chicken monday...4.99 for a yummy eight piece fried or baked chicken meal. Seafood department will steam your shrimp in old bay for free. Ask for Ron...
6 MONTHS LATER: Still the worst grocery store in the area. By far.They get a star for having a convenient location. Yet they ruin it by offering an horridly frustrating shopping experience.Theyre the closest store by 5 minutes for me, but Id rather cross Ritchie Hwy and go to Giant. I cant say it enough - the shopping experience at this Safeway is beyond frustrating.There are rarely two cashiers open, yet it would make little difference because they work painfully slow. And Ive given up on the self check-out, its slower than the cashiers. Using the debit card option is slower than a computer from the 80s. And often at least one of the machines is down.The aisle organization is non-sensical, making the trip longer to find something.The prices are generally higher than nearby Giant, Food Lion, and even Harris Teeter, and for what?Ive honestly saved time taking the drive to Giant or Harris Teeter because the speed of the checkout process.Save yourself the frustration and shop elsewhere.
Got it all
When this location runs out of items alot of times it takes them forever to restock it!!
Really bad customer service
What a crappy example of an otherwise wonderful supermarket. This one is way overdue for an upgrade. I think even the employees know it and feel it. Cashier finished my transaction and walked away...period end of story. Pretty sad.
Customer service was so terrible that I just walked away with half of my groceries still in the basket and the other half sitting on the checkout machine this place is gone downhill so badly I usually shop at one of the other stores now but for convenience sake I decided to try Safeway again.In my neighborhood which is very close to the Safeway at Benfield Boulevard we refer to Safeway as last chance supermarket and the guarantee that at least 50% of the items you pick up will be out of date this is a shame
Love shopping here. They have fresh meat and produce. You can never be disappointed shopping at this store.
Not a crowd,no lines and good service.Well stocked and clean.
What more can you say they sell stuff that goes in the belly
Clean store and a friendly staff! The bakery manager/cake decorator is wonderful - my husbands birthday is in October and he loves fall and Halloween and she always does a fantastic job on his birthday cakes. I just tell her to go crazy and she always makes it so creative and amazing! Weall definitely continue to get all of our birthday cakes here!
This is the most convenient store for me to shop at, but their selection is very limited. I also hated when they first rearranged everything. They could have spent the time and money on better things.
Watch out for expired items... some things have been expired and still on the shelves for months. Also look at the prices and receipt carefully, many sales and deals are not applied..
Good prices but all cashiers are so slow.
Love their products ❤️
Always a pleasure to shop there. Everyone most friendly and helpful to this Maryland transplant.
Two stars instead of one because it is convenient (i.e. close to me and on my commute home without changing my route at all). The lines are always long. The few cashiers working move at a snails pace. The food is over priced even for the area. One good thing is they finally renovated it recently with all the overpaying weve been doing. But now I think the prices are slightly higher because of it. Last comment might be more a reflection on the area/other patrons. Even though Ive lived and shopped in Severna Park for almost 7yrs, theres no other place quite like this one when it comes to odd looks coming my way from other patrons. Since my face is not disfigured I quickly came to realize they werent comfortable or used to a tall man of color being well dressed and shopping there. But The Park can be that way sometimes.
Always fantastic
Love my neighborhood store.
They just renovated some.things and its pretty nice. One of the few places which had dry ice for halloween.
The people are great but this place only get one star because over the 10 years I have been grabbing items there is a constant lack of check out lanes open on peak hours. The issue is so bad that I feel the need to 2 star. And the person that said quick check out was there like at 9pm. Generally, the fruit was not bug ridden.Harris Teeter opened, so due to the check out issue for years I may be forced to go there as driving another half a mile further from my house would save me more time than waiting in the check out lines. Safeway did not need to remodel the exterior of the store, they just needed more people at the checkout.People are great, prices are so-so, inventory is adequate in relation to the size of the store.
Nice staff. Very helpful. Solid selection including fresh fruit, organic foods, bakery, deli, meats, and pre-prepared foods. Also have Starbucks and redbox. Easy parking and good hours. A little smaller than some competitors within 15 minutes, but great location for us. Been going here for 20 years with only a couple tiny complaints in all that time. Thanks for being reliable and good.
The fruit this year was awful. Spoiled quickly and the bugs eating on the fruit was not very appealing. I go to Safeway mostly to refill water jugs. The check out is the worst. At 5:00pm there should never only be one or two lines open. Customers are lined up down the isles waiting and it takes customers complaining to get back up. The carts could use updating and Ive been saying that since spring. They all make scraping noises or the wheels are not working. I always check the carts sounds before I pick one because its embarrassing walking through with screeching noises. The staff is very friendly but they can only work with what they are given. Would like to see more help in the store and some maintenance for the carts.
The ladies at the pharmacy were wonderful. Ashley the tech and the pharmacist (forgot her name, sorry) were a tremendous help.
Could not find my favorites. Only 2 checkers. People in the isles waiting to check out. No managers on duty. Im going to Harris teeter for better service.
Easy for a quick shop. Plus it has a starbucks
Smells like fish (?) and overpriced, but its convenient.
Love the wing bar and produce. Starbucks is a plus too!
Love shopping here. Fresh meat and produce
Excellent very satisfied
Im not from the area but stopped by to grab some snacks for an overnight stay while my husband is doing some work, the bakery was pretty much out of bagels (was around 7 at night so could be why) asked someone in the deli to help me find something & he was very nice & helpful! When getting to the register & tried to use my number for the Safeway card it didnt work, not many safeways around my way so tried the only number I would have had back then.. I asked the cashier if she had a card or a number I could use but said they dont have in store cards or i would need to go online to get the card benefits.. luckily a very nice gentleman let me use his card! The next time Im in town I will probably drive a little farther to a store that may be more helpful
Nice clean store. Lots of organics amd gourmet items. Selection is fair. Pricing is on the high side.
Newly renovated it is a nice store to visit. The Pharmisist was friendly, answered all my questions and assisted me locate some items.
Older but nice store great flower selection at awesome prices
Great customer service
Very clean store. It is always a pleasure shopping here!
Really like this Safeway, nice and clean.
Clean free parking. Gives free flu shots
Great, clean, and well stocked!!!
Freshest and greatest food
They had what I wanted, the staff was friendly, and I liked that they were open to midnight (although they locked some of the doors hours early).
Lots of quality fresh produce and seafood. No sopresseta through!
Very friendly employees and you are never in long lines here
The only reason this store gets one star is the location. The staff always seems miserable, the lighting is dim, and the floor is dirty. I have to hold my breath if I walk by the seafood area since it smells like rancid fish guts. And then when you get to the checkout, they will have one line open and it will take you forever to get out of this horrible place.
Nice staff, great produce and bakery. Not too big so quick stops can be made.
I really dont like this particular Safeway at all. I only go to it because its five mins from my house. I have been to other safeways and the others are so so so much nicer and cleaner feeling. This one sometimes smells really fishy, the customer service is hit or miss and its usually beyond freezing cold all the time. Like way more than other grocery stores. I also dont understand why if they were going to put out the money to remodel it why they didnt do a better upscale job I mean were not exactly in an Area where theres bars on the windows. Im sure if they had put out a little more money and made it a little nicer and had a salad bar at least they would make their money back.Plus they will give you wrong information about their products. All-in-one shopping trip I was given wrong information 2 × by 2 different people on 2 different products. The 1st was the young lady at the seafood counter, The wild caught Cod was on sale so I ordered a pound and just out of curiosity I asked has this been previously frozen and if so can I refreeze it? She replied yes you can freeze it and no this has never been frozenWell then as shes prepping my order I looked down at the advertisement sign a little closer and in small print I very clearly see that it States it was previously frozen. I still got it and didnt say anything and I did come home and freeze it which I really hope is OK not sure yet we havent eaten it. But then the 2nd occasion of getting wrong information Was I was looking for Verde Salsa which is a green salsa instead of a red.I had looked and looked and looked and could not find it. So as I ask somebody who works there, he was unsure but another cashier yells over from about 4 registers we no longer carry Verde salsaI say oh OK and and then continue to ask the young man where their pace picante salsa is because I have the Safeway app and its connected to the actual Benfield store and it says I can get a deal, a dollar off if I buy 2 of them but I cant find the pace. He was very kind and walked around the store with me to help me find it, and in conclusion they dont even carry pace so I dont know why it was advertised as a deal in the app telling me that the benfield store carried it and also we actually did stumble across Verde Salsa. LolSo I do shop there for the good deals but I would really like it if we had a nicer cleaner more well organized Safeway for example like the safeway in Arnold or the one in Annapolis theyre super nice and I love going there… but I do not like going to the benfield one.
Good selection, relatively quick checkout. Only complaint is the fact that the parking lot is horribly designed with regards to entrance/exit on Benfield and Jumpers Hole Rd.
Strangely slow Safeway. Their Deli leaves something to be desired.
Great store!!👍👍👍👍
The deli line there was only one person working my wait time was about 10 minutes
Never enough cashiers and always long lines
Very congenial .The staff is very friendly .
Never have a problem. Employees friendly