The buy one get one half off is awesome! Gotta keep that dad swag fresh!🤣🤣

Kudos to the sales staff, they were helpful and knowledgable. They helped us get the correct type of shoes in short order and were very friendly. Thank you all

Husband found shoes he has been looking for at great price.

I love shoe shopping. Per my job... tennis shoes are needed. So I usually find what I need. I prefer new balance brand over other tennis shoe brands. They are very light on my feet.

NB makes sneakers that fit and are well made. This store has clerks that help you find what you need.

New Balance shoes overload and misc..... nice place

Busy but got a pretty good deal

Great selection. Great deals. Good employees.

The shoes here are actually the same cost (or more) than in department stores or DSW. They of course have more New Balance shoes in one place, but theyre not saving you any $ really. When we went it was VERY, VERY crowded too. (Almost impossible to get a parking place.)

Good store with lots to choose from at great prices

First of all when I went to go into the store I was told I had to wear a mask to look around even though I’ve been fully vaccinated and the mask mandate expired in sever county weeks ago. Second I didn’t receive or see anyone getting any help. I could barley get around due to my physical health and 3 sets of customers said no one was helping them. After they told me that I decided to get an employees attention to see if they could start helping customers. The man at the door said we’re low staffed on the floor due to covid 19. Well owners of new balance if you would be so kind to get extra help in your stores or get ppl off the door demanding ppl to wear a mask or they can’t enter. I got vaccinated so I wouldn’t have to deal with the mask all the time. I doubt I’ll be back in your store. It wasn’t a very pleasant experience!!

Not really any deals.... order online.

Found my dad a pair of size 16 wide tennis shoes and he loved them. Thanks

Tried to access the store in Sevierville, person at the front door would not allow me access. I said I had a medical condition that didn’t allow me to wear one. He said sorry. I called the store the manager asked about the incident, the person (worker) at the front door lied and said he didn’t hear me say anything. I did. The manager said if I wanted to come in the store that I could, no apology, he said there must have been some confusion. I wasn’t confused, the person at the door lied.

Always has our shoe size and a good price

There were some pretty nice shoes in there for the price. They had a good selection and the staff was nice

A little pricey on their shoes but New Balance are the only running 🏃‍♀️/walking shoes 👞Ill buy!

No one even spoke to me when I came in.

Good customer service

Expensive. But New Balance is a good shoe. My wife bought a new pair and I bought a new back pack.

A great selection of shoes, knowledgeable staff and competitive prices

New balance is a excellent product unfortunately this location the the staff is extremely rude. I went to location and they informed me they would be opening late at 1 pm. I went to other stores for 1 1/2 hour and came back and was told they are closed today.

My new shoes feel great and Im on my feet most of the day at work. Hope they last longer than the other companies shoes.

Great store

Great staff easy in and out.

Nice store. Had some shoes I liked.

Great deals on New Balance shoes.

Good selection

Love the 574s is all flavors!!!

Always like New Balance. I bought a pair of the Cruz model. Lightweight and comfortable. My husband bought 2 packages of NB socks. They are made in North Carolina. Finally found something made in the USA.

Had some help from some very nice staff today. Appreciated their help very much. Walked out with 3 pairs of shoes. So great day 😁

Very helpful and good prices

Great selections great sale prices. Also offer veterans discount.

The only place I have ever been able to find shoes in my size at a reasonable price. Cant wait to come again

Good selection

Rather small and not as many choices as I would ha e liked

Staff were very friendly and knowledgeable. They had a very clean and organized store even with a sale going on the store still was organized.

Good selection even if most of the men selection are typical dad shoes and nothing stands out in terms of style. The staff was super friendly.

I was looking for everyday shoes for my teen age son, cleats, and turf shoes for baseball. They didnt have any of it. I will say the staff are super courteous!

Stopped here for new shoes while on vacation, they had awesome deals and the emoyees were very helpful and super nice. Some weird guy was asking an employee his opinion on shoes for a date. Seriously bruh? Its new balance......

Lots of shoes in different styles. I was looking for white flats which they did not have, but the people who work there were very friendly and willing to do whatever they could to help. My sister found great sneakers there

Lots of sizes and choices.

We were trying to make a purchase right as they were closing on 7/20. It was a $200 purchase and they said they could not take cash. We could not get a reason as to why. We asked them to hold it until the next afternoon and they said that would be no problem and they would be at the desk with our name. We were still in the parking lot getting in the car when the guys came out. They didnt want to take cash because they had already counted down the register. We went back the next day and they had put the shoes back and they had already sold. We were told nothing had been left on hold. We also couldnt get an answer why they wouldnt take cash the night before, so it seems to be bad service and laziness on their part. We spent our money at a different shoe store.

Pretty much on my own and the USA made shoes were not the quality I hoped for. I could feel a pattern the the insole and felt that would get uncomfortable as the day went along. The staff didnt offer any suggestions.

Associates very knowledgeable and the shoes are more comfortable than some of the other well-known brands

They closed at 7. On a Saturday.

Got 40% off, they always seem to have sales

The only place to buy wide shoes. I love this place. In a great outlet mall too.

Great place if they have the New Balance you are looking for.

Good shoes especially if you have wide feet. I wish the selection was better.

Had to wait in line to get in. Very small selection of sizes.

Store had lower prices than Merrrll and actually had a nice selection. Their shoes seem to be a bit more on the trendy side. They carried wide sizes and regular sizes. Store a bit unorganized. I did not purchase any shoes here the day I vidited. Did not seem to have a lot of staff to help customers compared to other shoe store in outlet. They did have some great discounted prices.

Awesome service and great prices!

Great shoes and always some great deals.

They got the old school new balance shoes in a good color selection

Great selection and many of the shoes are still made in the U.S.

I really like new balance shoes. I think they fit better right out of the box.

Great shop,helpful staff and good prices on quality shoes

Awesome BOGO 50% off sale

The shoe selection for my husband was great.a very Nice a gentleman helped me.

Staff very friendly...styles were limited

The people were great the shoes kill my feet

Great sale!

Good sales, found some school shoes on clearance. Most items were 30% or more off retail.

Great people and a great product! Very satisfied.

Staff was so knowledgeable about the product.

Brittny is one of the managers there and shes awesome!

For the money, style, and feel you just cant beat New Balance!!!

Our sales person was absolutely great

Staff was very nice and helpful and there were some fantastic deals just not a big selection

Best shoes made. Podiatrist recommended.

Great prices. Clean store. Busy.

Good deals. Staff very friendly and helpful!!

Only place can find wide in kids shoes great place

Great place for great shoes.

Had a great sale bought two pair shoes for 60 normally 300

Found some American made shoes for a great price.

Helpful and friendly staff. Good prices.

Great place to shop good deals

The people working in the store were all very nice and helpful!

Great selection!!!

Nothing in my size

Nice selection and some great prices

Decent selection, prices a little high I think for a so-called outlet.

Good shoe choices great prices.

Great prices

Good inventory and helpful staff.

No shoes

Great products great prices

Always receive great service!

Little bit on expensive side, but nice comfortable sneakers

Nice for athletic shoes and clothing.

Great selection and awesome sales

O.K. prices. Good customer service.

The worst and most stingy customer service I have ever experienced, TERRIBLE.

Selection not as much as I would like and the store gets very crowded quickly.

Found the shoes Id been looking for and they were significantly discounted.

Very helpful and nice

My wife found her shoe there

Bogo deals bought 4 pair