This company is wonderful and easy to work with. There’s a great team there to help you find the piano that’s right for you. They’re the same company we bought our baby grand from 12 years ago and now I’ve just bought a digital through them. And I’m sure my next will be from them as well!
I went in to the Mount Union piano sale. Great selection! Lori and Bob were very helpful! I left with a great quality piano that, as an added bonus, will be delivered today! Very pleased!
Last week at the Mount Union sale, my search for and ultimate purchase of a piano were facilitated by sales staff, as well as office staff, who were both professional and personal in their service. Next-day professional delivery was on-time. Polishing services were offered upon purchase and completed within days. Every aspect of my experience was exceptional.
After 38 years of a reconditioned spinet that a piano tuner no longer thought feasible to tune, we finally got a brand new Kawai piano. The mahogany finish wowed my wife, and after stumbling upon it by chance at a sale held at Mount Union College in October, we were able to get both a discount and a years financing, and it was delivered sooner than expected! An early Christmas present!
The costumer service was above my expectationsBob was so knowledgeableI didn’t feel pressure to buy yet I believe this was an opportunity to purchase just the right piano for meThank youCheryl
My wife and I recently purchased a used Weber baby grand from the Cleveland store at the Mount Union piano event in Alliance. Bob the sales rep was very helpful and knowledgeable. We had the piano delivered the next day an have been enjoying it ever since.
We found the perfect second hand piano through Mattlin-Hyde. Tony R., salesman, was very helpful and knowledgeable. The one issue we had was with delivery time and their lack of communication. The piano movers were careful with our piano and our home. Very pleased!
Great buying experience. The staff was very knowledgeable, polite and patient to answer questions and helped me to find the right piano for me. Highly recommended.
I had a wonderful salesman who I felt truly had my best interest in mind when helping me choose the right piano for my family.
Mattlin-Hyde provided excellent overall experience in purchasing our piano. Tony was very helpful during the sales and their representatives did an excellent service on delivery, tuning, and final set up of the QRS player system. I would recommend them for anyone interested in purchasing a piano.
I went to the Aurora School of Music Sale back in September and Joseph gave me and my fiance great service. He helped me to find the exact piano I wanted, and Im very happy with it!
Very good place. We just moved to this state and looks for a piano. And yes, there are a lot of chooses. Not expensive, with professionals, without annoying marketing.. I like this store.
We purchased our first piano at the Mount Union University piano sale. There was a fine selection and the staff was knowledgeable and courteous.
I had a great experience, and purchased the ultimate i love me gift.Bob from Syracuse was wonderful!!!! :)
I would highly recommend Mattlin-Hyde piano to anyone looking for anything and everything piano. I visited their store about a month ago and Joe was such a great source of knowledge. He was very patient and answered all of our questions. I returned to the store roughly a month later and he immediately recognized me, which I really appreciated.I cant express in words how fantastic Joe was throughout the entire purchase and delivery process. Any time I had a question I reached out to him and he answered almost immediately. This kind of customer service is so incredibly rare nowadays.Such a large purchase can be stressful, but Joe went above and beyond and put all of our worries to rest. I know we will be working with Mattlin-Hyde and their associates for years to come.I had contacted several piano dealers in the east side of Cleveland and none of them came close to the service and responsiveness I received at Mattlin-Hyde. Again, if you are looking to purchase a piano then I am confident in saying that your search is over - go see Joe at Mattlin-Hyde!
Very nice store with a great prices! Excellent experience!
This Company is ONLY open by Appointment! Call First before you visit the Showroom.