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Tobacco Express
1148 Vierling Dr E, Shakopee, MN 55379, United States
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Tobacco Express
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Ke
Review №1

They are currently remodeling the inside looks very nice. Good juice and cigar selection. The staff is very helpful. They have some of their own house brands for juice.

As
Review №2

Don’t go here it’s way too expensive. If your looking for vape juice etc in town go to top star. They literally have a $10 difference in products. Same stuff.

Je
Review №3

Love this place, employees are always friendly, and they try to work with you as much as possible on anything, my cartridge battery wasn’t working and I was upset at first that they couldn’t return the product. When the manager came out, and I had talked to her about it she was very patient and understanding, she worked well with me and though I wasn’t able to return the product she hooked me up with a new and better one. Very knowledgeable and friendly! Thank you!

Ma
Review №4

I will not go back to this store. The products were not satisfactory. And agree with the other post that the tobacco is dry and hard to roll. I was treated with disrespect. Too many other great tobacco shops to go to buy my products.

Lu
Review №5

Visited this store today and there were two young girls working if thats what you want to call it. I call it playing on their phones. When I asked for help the one that came over to me seemed mad to be asked to do what shes being paid for and even more upset that I had questions. Sorry for inturupting your text or facebook. How dare I a customer ! I liked their selection but wont spend money with rude people.

Lo
Review №6

I bought a $17 bag of tobacco and its bone dry. I cant get a decent roll on my cigarette machine. For $17 bag of tobacco, it should be fresh and it should be not bone dry. If you smoke American spirit tobacco in the pouches do not buy it from the store. They pretty much told me too bad theyll give me a discount on the next one and I said why would I want to come back there if youre selling me dry tobacco. Im not sure, she said she got the order yesterday but if she got the order yesterday it wouldnt be dry, am I wrong? I buy a lot of merchandise from the store and for one of the major tobacco shops in the area they should have product that is fresh and sellable.

Ch
Review №7

They usually come in clutch when I forget to order my coils/atomizers and have what I need in stock

Br
Review №8

Friendly staff, good selection, fair prices.

Sh
Review №9

I just stopped by here at 9:05am, and the store says that its supposed to be open at 9am, but the store was still locked up and no one inside...I also tried calling in case someone might be inside. The phone rang for a while and instead of going to voice-mail, the phone just hung up! So I thought Id try again, but again, the phone rang, then hung up...this isnt the first time either (for the store not being opened up on time)...you need someone reliable to open up shop...

Ma
Review №10

They don’t seem to be able to open on time during their posted hours.

Ti
Review №11

To pricey but stall friendly

Da
Review №12

Store was supposed to open at 9am... tried at 955am and again at 1130 and nobody had showed up yet. there were missed delivery stickers on the door and everything... no signage for changed hours, no voicemail with any explanation... disappointing

Ve
Review №13

Love this store. The employees are always super friendly and very helpful

N
Review №14

Store kicked me out for not wearing a mask while the employee stocking shelves wasnt wearing one. Was one of my favorite stops. Will not be back.

Ka
Review №15

Great place love the staff, they are so welcoming and fun!!!

Ch
Review №16

The two women were too busy talking to to each other to ask if we needed help. Shop didnt have much to offer and the women did not have masks on

Hi
Review №17

Literally the best vape store you can go to. good prices, customer service is 10/10, and they will soon remember you if you keep coming back. all in all great people great owner and a great business

Ma
Review №18

Never been there and never will

Te
Review №19

Great people here. Prices are a little higher than I am used to. I just moved down here from Forest Lake. Great selection of products.

Gr
Review №20

Amazing costumer service, amazing people! Knowledgable and helpful in any way possible

Ja
Review №21

Just received some really great customer service! Thanks Grace! Plus, everyone there is usually nice and helpful.

Mo
Review №22

The staff are always so very helpful and full of knowledge. My S/O and I have been faithfully going to this tobacco shop for years and this is the only one we will be going to!

Be
Review №23

This store has a wide and diverse selection of tobacco products, and ecig juice and accessories. The lady working the register did her job perfectly, and answered all my questions accurately with professional courtesy. I was thoroughly impressed.

Ja
Review №24

Great customer service. Had what I needed

Te
Review №25

Pleasant staff, good selection.Theyve recently expanded their store, which means theyre either very popular or royally screwing people with their prices. Since the prices seem to be in line with or slightly lower than other tobacco shops in the area, it must be a reflection on their popularity.And one doesnt gain popularity if theyre not giving good guest service.

To
Review №26

Had a great time here! The owner is nice and gave me a great deal. Ive never had a bad experience here. But from reading the other reviews your miles may vary.

Tr
Review №27

Amazing staff. Huge selection. Great parking! Need I say more?

Da
Review №28

Ive been going there for years and will continue to go there for my tobacco and vape needs. Not only did we purchase our cigarettes there, we got the Vape liquid we needed we purchased some incense, and browse for quite a while before leaving. It always has been a wonderful shop and I dont see that changing. I will definitely go back.

Le
Review №29

Great prices, staff very helpful and knowledgeable. Can answer questions with a lot of advice

Ky
Review №30

Way too overpriced!!!!!

Ja
Review №31

Have been loyal customer since i can remember about 18 years and the last 8 years have been terrible. Terrible products, terrible customer service, seems as if prices change every time i go. When you finally do find a good product, they never have it in stock including e cig juice! Come on guys are you kidding me. Its always something! Used to love going there but now its not even worth the 1 star i had to give it.

D
Review №32

Great selection, prices, and customer service!

Ma
Review №33

Friendly and polite staff. Good variety of product.

Ro
Review №34

Very pricey. go to vape city in lakeville or hideaway in apple valley; much better places. Cheaper and more selection of products.

Mi
Review №35

Great people here. Very knowledgeable.

ji
Review №36

Great staff. Very knowledgeable in ALL the products they carry. I am going to get a new dabbing pen today.

Ch
Review №37

Helped me with a gift I knew nothing about seemed very knowledgeable

Ja
Review №38

I have to give it 5stars that have a wide variety of all your smoking needs and the employees are the best friendly and helpful

L.
Review №39

Very nice staff and great selection of a wide variety of products.

Th
Review №40

Fast, friendly service, and a wide variety of tobacco products. I bought a very nice glass ashtray there too.

Da
Review №41

Best vape store in the area. Great location. Great staff.

Si
Review №42

I enjoy this shop

Ma
Review №43

Guy started yelling at me to buy something or quit wasting his time after spending 2 minutes looking. Absolutely no costumer service. Very disappointed

Da
Review №44

Nice place. Unlike grocery stores they know which brand youre asking for.

Lo
Review №45

Awesome place... Very centered around customer service and customizing flavors for you.

TJ
Review №46

Amazing service and a huge HUMIDOR for cigars. Large e-cig and vape selection with knowledgeable staff willing to help.

Al
Review №47

Wonderful customers service. I was a regular there and the employees took the effort to remember me and what I liked.

Ji
Review №48

Always happy with the products and service here.

Ru
Review №49

Great selection and wonderful staff 😉

Da
Review №50

Simply the WORST pricing in the twin cities area and when I decided not to buy anything they accused me of stealing.Avoid.

Ta
Review №51

They have a ok Selection of vape juices but the old man in there is extremely rude and I will not be returning simply because of the encounter I had with the Old man running the place. He refused to help me with the ecigg device I just spent $150 at his store. Absolutely ridiculous. No customer service whats so ever

Al
Review №52

Always happy with their customer service! Great prices!

Ma
Review №53

Bro im not gonna steal anything u can stop following me

Lo
Review №54

I really like the stafg and management of both this store and thier savage location. I have been going to them for years and they have good prices and are very knowledgeable. Today the stafg was very helpful and offered to show me how to build my coil and made me some e juice that i had gottwn the wrong pg/vg mix. They are really nice and helpful. And have tons of flavors.

Ru
Review №55

Good place good people.

Ge
Review №56

Staff not super friendly with vape things unless you get the nice lady with the brightly colorful hair. Otherwise you are in your own to figure out what they have.

CJ
Review №57

All have what I want & friendly helpful staff

Hi
Review №58

Some staff are better than others its very hit and miss everytime customer service wise. Prices are significantly higher than other places especially with vape equipment.

Je
Review №59

People friendly and knowledgeable!

Ch
Review №60

Staff is rude and prices on vape products are consistently 20-30% more than other stores.

Da
Review №61

Always friendly staff, good selection, fresh tobacco.

An
Review №62

DO NOT SHOP THERE! They over charged me by $50 once I left the store. They have blown me off for weeks and I had to resort to calling the police to file a report. Stay FAR FAR AWAY.

Ma
Review №63

Good prices.

Se
Review №64

Great place great price.

Sh
Review №65

Friendly knowledgeable staff

To
Review №66

Very poor quality cigars. Will not be returning.

ga
Review №67

Sweet deals and awesome staff.

Ol
Review №68

Incredibly rude. Especially the boy salesperson. He raised his voice at me and the owner told me to go home and read the book

St
Review №69

Prices are too high he tried to say it was $60 for like a $20 bowl

Sc
Review №70

Store was closed for 32 min past their opening time that was posted, and they didnt have a good selection of the brand of vaping liquid I use

Ge
Review №71

Good selection and staff.

Co
Review №72

This store its great

Bu
Review №73

They lied about being open until 9 pm on Saturday but close at 8pm instead

Wi
Review №74

Friendly staff and wide range of products

Sa
Review №75

Quick, friendly service.

Lu
Review №76

Closed on a Friday at 1052

Pe
Review №77

Moe is the man!!!

Information
11 Photos
77 Comments
3.9 Rating
  • Address:1148 Vierling Dr E, Shakopee, MN 55379, United States
  • Site:http://savagetobacco.com/shakopee/2737793
  • Phone:+1 952-233-1564
Categories
  • Cigar shop
  • Tobacco shop
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–7PM
  • Sunday:9AM–9PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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