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Thorntons
2225 E Sharon Rd, Sharonville, OH 45241, United States
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Thorntons
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Ja
Review №1

I sincerely hope you at Thorntons recognize the integrity and character you have in your 5 Star employee Donetta! Wow! We LOVE her so much and guys, shes always working hard. She really is amazing, I even tried to steal her and have her come and work with me! Its important for all of us to be grateful for people like Donetta, the unsung heroes that bring their A Game to work every single day! Cheers, D!

Ja
Review №2

Honestly the only gas station in my life I have ever had a bad enough experience to leave a review about. Nice place, everyone was friendly but the corporate strategy is so scammy. Hardly anything had prices and was constantly trying to upsell. Gas pump kept pestering me to join the rewards program. Whoever is running this place is just the worst

Ni
Review №3

Extremely efficient. Staff is helpful. Well lit.

Jo
Review №4

I went here three different times in my vacation staying at the Drury Inn closeby. Every time was in the evening on friday and saturday and the same guy was working the counter. He was rude, had a bad attitude, and insulted me and my wife.He carded and scanned my ID both times for tobacco which is fine but didnt seem to have a problem with the guy in front of me in line on one occasion with what blatantly appeared to be a marijuana joint in his mouth in the store.

Sh
Review №5

Very very poor customer service

An
Review №6

Yikes, this place was gross.The parking lot was covered in trash, there was an empty folding table and some cleaning equipment left out near the register, and the bathroom was a health hazard.

Ja
Review №7

Guy refused services because I have a medical condition and I cant wear a mask. Its ok for him to not wear one but refuse sevices to customers for not having one. He said to go across the street that the black people over there dont care. He was very rude. I would of asked for a manager but I was in a hurry to get to work

ka
Review №8

Quick stop for fuel, near our motel. Nice place & great prices!

Br
Review №9

For the past 2 1/2 years, I can count on both hands how many days that I have missed stopping in there for breakfast and soft drink. I used to rave about the service, cleanliness, availability of product, etc. I even spoke with the district manager about how I enjoyed coming in there and the people.Over the last few months it has gone, SORRY, straight to hell. The place is filthy, the stock, especially the breakfast items and self serve sandwiches are ALWAYS out of stock or near empty, the friendliness of the staff is terrible. I should never have to wait in a line of 12-15 people with one cashier. That seems to be the norm lately. I have seen the manager look out and see the lines and not step up to help.Im not sure where the previous manager went or why, but the way she ran that store made me happy to come in every day, usually twice a day. I was happy to call it my Thorntons. Now I am looking for another morning stop that is on my way to work.Please help this location!Respectfully,Concerned Patron

ry
Review №10

Manager told me to put on a mask or leave lol. Alright tough guy I remember my first eight dollar an hour job

Da
Review №11

Would get better service if you get that blonde girl to stay the hell off of her cell phone while you are standing up there. her phone stays on the counter and shes always scanning through it while youre up there

Ka
Review №12

Snot of a cashier totally unhelpful as my 5 year old was about to pee herself on our trip home and we tried to stop here. Laughed as she walked out crying with her dad.

Ol
Review №13

Cleanest gas station bathroom ive ever been in. Fresh coffee and hotdogs

Mi
Review №14

Good snacks and coffee.

Co
Review №15

Great customer service and You can buy cincinnati style hot dogs.

Sh
Review №16

Horrible customer service. If the district manager keeps tabs on these reviews please feel free to contact me.

Ky
Review №17

I dont know if she was finishing up second shift or beginning third shift but she was really rude tonight

So
Review №18

It’s not a 24 hours

Ma
Review №19

Quick service

La
Review №20

Most of the employees are great especially the white woman who always got her nails lookin cute. Think her name is Jess. Ive watched her stop what she was doing to run out n help an older man who was havin trouble with his bags and cane. I always choose her line cuz she makes me feel like Im important and shes always polite & smiling. Theres a few there who I cant stand tho. Theyre rude and impatient for no reason. If all workers were like Jess theyd be the best Thortans around!

Br
Review №21

Filthiest womens bathroom I have even been in. Hands down. I told the employee at the register, as instructed on a sign in the bathroom if you see its dirty, he was displeased with me telling him this and seemed as if he didnt care. This place was nasty.

Te
Review №22

Very slow in the morning. But much better service later in the day very clean bathrooms and like this location because they have a Redbox

Ke
Review №23

Google must have changed it..location correct.

Be
Review №24

Slow service and rude staff. she lucky I was on e and had to drive 30 mins

Se
Review №25

Very rude staff. I will try to avoid ever coming back to this one.

Ch
Review №26

Gas pumps never have receipt paper. Not enough people working the counter or they are too busy talking to their friends.

Jo
Review №27

This isnt where Thorntons is. Google needs to fix this

Al
Review №28

Good service!

Information
23 Photos
28 Comments
2.9 Rating
  • Address:2225 E Sharon Rd, Sharonville, OH 45241, United States
  • Site:https://thorntonsinc.com/
  • Phone:+1 513-771-0041
Categories
  • Coffee shop
  • ATM
  • Breakfast restaurant
  • Convenience store
  • Donut shop
  • Gas station
  • Liquor store
  • Lottery retailer
  • Sandwich shop
  • Soft drinks shop
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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