Knowledgeable staff and way better selection and customer service than those chain stores.. awesome laptop selection and all things computer related. The manager even came out and asked how my experience was after purchasing a laptop!
Highly recommend. I live about 45 minutes away but make the drive about once a month. Watch your budget if you are anything like me. Their online ordering is excellent as well. Great makers section with a good selection of kits and components.
Such a great store--I used to build systems back in the 80-90s and am happy to see build your own pcers are still around. The store is clean, organized, and the staff working is top-class in terms of friendliness and knowledge. I came in to pick up a gaming keyboard and a few other items from an online order. The keyboard is very nice for light to mid gamers, and the hdmi to dvi converter cord is well-built. The power plug appears to be of similar quality. All items are Micro Center branded so they come with a longer warranty I believe. Thanks for a great experience and see you soon.
For a place I thought would have reasonable prices and big selections. I found the opposite. Found comparable item on Amazon for a third the price. Service was good, but not worth price for what I was planning on buying today.
Very clean, organized store...off the beaten path, meaning the entrance is around back, but thts no problem...the staff was very courteous and not hounding you...it was an nice relaxing environment w no pressure to buy😊
Micro center is my first go to place for finding the best deals on anything computer or electronic related. They have pretty much anything and everything here with some of the best prices found. I have bought several laptops, tvs and accessories from them over the years. Would highly recommend!
They have a good selection of laptops and the sales staff are knowledgeable and helpful.
The people are nice and always want to help, very customer friendly. I can tell some people get a commission because some are in your face like car salesmen. Good overall atmosphere and good prices
I purchased a few items that I needed from the store, only to return home to find that one of the items that I purchased was not in the box (the box was empty). I purchased two of the same items, so I know that the item was supposed to be in the box. I contacted the customer support live chat. While the representative was very helpful, there was not much they could do for me and my situation. The representative told me that a store manager should be contacting me within 24-48 hours, but never did. I live over an hour away and the item was not super expensive, but the whole situation is overall disappointing.
One of the few great electronic stores left in America. I purchased a custom built computer here with warranty and had a part fail a few months in. They honored the warranty and made quick work of getting it replaced, and it even came back up cheaper so I got some money back as they worked with me!
Friendly helpful staff. We Bought our security cameras from them 6 months ago and had some issues with the brand and exchanged for a different brand with our receipt with no issues.
Helpful staff, large selection of inventory, reasonable prices
I have been coming to Micro Center since I was a little kid, around 2001. This place is truly one of a kind. This is the only one stop shop for people looking to buy computer, or computer-like equipment, in the greater Cincinnati area. I still have fond memories of walking around the store with my dad when I was a kid. I last visited about 3 weeks ago and found the store in a similar shape that I remember it being it when I was younger. Oh, the memories!If you are someone who is looking for a local alternative to those big box retailers(Best Buy, new-egg, tiger direct, etc.), and youre located nearby, I highly recommend stopping by. I usually try not to let the positive light that I have over a thing or place sway a review like this one but, in the recent light of Frys, Micro Center is a place that I can only cherish even more than I have across my lifetime.Given my experience with Micro Center across my lifetime, and the amount of services and products it offers(for the tech savvy), this is almost certainly the best recommendation for a technically related store/mall that I can recommend. Yes, the graphics card that youre searching for might be sold out. Yes, you might be waiting in line for a certain period to have your computer serviced but, if you consider the big picture in regards to what this type of retailer actually is, all of it makes sense in regards to just how important a place like Micro Center actually is to a community that still wants to purchase electronics from a physical store.Im looking forward to my next trip to Cincinnati, just so I can pick up some things at Micro Center that I literally cannot find at any other (box) retailer. God Bless Micro Center !
This is your one stop shop for all your tech needs. The absolute best thing is that there are actual people, there in the store, that will answer your questions and help you. They are knowledgeable and helpful. Dont go anywhere else.
If you want to talk to people that understand the products they sell, this is the best place around Cincinnati. When building your own PC they have all the right parts. Pricing is competitive but it is best to check first on the internet.
The go to place for computer parts, build it yourself, PCs, Mac and raspberry Pi, 3D printers—if you like tech, this place is like a kid being in a candy store. Helpful and very knowledgeable staff.
The Micro Center website is very thorough and informative. You can chat with an expert or request a phone call to discuss the products you are interested in. They have a huge inventory of computers, peripherals, and many personal and business electronics and solutions at competitive pricing. Micro Center is a reputable and reliable business and store.
Can not say enough about this place. I really wish there was on closer to my house, but I have no problem making the 45 min drive to come here. Super helpful staff and some of the best prices you can find.
If there was an option to do so, I would leave zero stars. My last two visits were awful. On both occasions, there were several people standing around yet, no one could seem to help me with the items that I came to to store to purchase. I actually watched two sales people argue over who was going to help me. Neither of them wanted to assist me. On todays visit, I went in for computer repair and there were five people behind the counter. I was told that someone would help me, but everyone went to the back and left me standing at the service desk for close to 10 minutes with various people walking back and forth telling me that someone would help me shortly. After getting fed up, I decided to take my business elsewhere. As Im walking out, a man comes in to the service desk and gets help right away. I will never spend another dime in this store. I will not pay an establishment to treat me poorly.
Video card in my PC died. Online stated 3060ti($599) in stock. Spoke to chat to confirm they were not lottery items. Was assured they werent due to stock showing. Watch stock decrease from 15 to 12 while I drove 2 hours. Walked in and no 3060ti in stock but they do have 3080ti that I could purchase for 1800 bucks. Or a much inferior 1050ti for 300. Continued watching the stock drop one at a time while I drove back. I feel like this was a bait and switch.
I ordered online and picked it up. The process was very easy.
Hello, good afternoon, I have reviewed all the opinions, I think its great. The service. Have a question. I hope you answer me soon. Mr. I want to put together a gamer pc to play a competitive game. and I need more or less the information, thank you see it
Had an issue with a refurbished laptop, zero drama, easy return. Then ended up with an open box chrome book. With the already huge discount and open box paid half price :)
Staff was extremely helpful and personable. Will go there for my computing needs every time.
One of the employees there Nick M helped us find everything we needed for building our computer. Appreciated his honesty and personal recommendations, he didnt push us to buy anything we didnt need. Wide selection of quality products. Brick and mortar store that offers prices comparable to online. Friendly environment.Update: He was there to help us build a second computer! After our first computer turned out great, we came back here for all our parts. Different kind of computer build and Nick still has great recommendations, and is very knowledgeable about everything down to the details!
I took in my laptop for repairs as it needed a new motherboard after a drink spill accident. I requested that I be sent text messages as my phone as I always keep it on silent, but all they ever did was call. luckily I was on my phone every time so that particularly wasnt an issue, however the phone calls were never very good quality, whether that being connection issues or worker pronunciation I do not know. Basically when they called to to give me the estimate I heard ~$120 in total, I thought I was getting an amazing deal, but as it turns out, no, it was ~$520. And now that I have my laptop back its still slower than before the accident and randomly blue screens when I have Solidworks CAD program sitting open.
Took the kids to shop for 3d printer filament and found the printer they got for Christmas from Amazon on sale for almost 100 bucks less. Bought it and returned the other to Amazon. Employees were happy to help and friendly. Crazy long lines ( day after Christmas) but they moved fast and efficient. Would easily shop here again and again and recommend to others.
Love visiting, a tech lovers dream. Staff are great at helping you find what youre looking for. Always have exactly what Im looking for in stock at a good price.
This is my go to place for computers & tablets, they usually have some on sale. Also you can get opened box or refurbished, @ a good price l bought an off lease Microsoft surface with the keyboard included for $300.00. What was that? Why yes I still have it... Go check them out..
Very professional and knowledgeable staff. I will definitely shop there again.
Definitely a great place to go if you want to get into PC gaming. They are one of the few very genius companies to only allow in store purchases for video cards thank goodness!! The staff are always very helpful and polite, and the atmosphere is unique and awesome too. I’ve always liked Microcenter.
Ive never been to a place like it, if you need computer parts, this is THE place. Isles of every single thing you could ever need for pc building, hardware, etc. If you need electronics its your place from bolts and tools to graphics cards and monitors. The staff also are great and extremely helpful for anyone who doesnt know what they are looking for, and helpful for brainstorming options on pcs you are building yourself. I cant give them 5 stars because I got a laptop with a bad battery from them, but I did get it 100% reimbursed and was out the door with a new one in 10 minutes which was great considering how far of a drive for me it was. They dont drag their feet with getting stuff done in there and I can really respect that, but Ill leave my review around a 4.6 out of 5.
They are a great location that is well staffed with helpful people who are mostly very knowledgeable. The place can be a little crowded but thats just how it is sometimes.
The crew here is knowledgeable compared to a lot of tech places. Stuff is fairly priced and if you pay attention they have awesome deals and free stuff. They have everything you would need to do diy stuff and building computers.
Great friendly knowledgeable staff. Ordered online computer was missing a keyboard they gave me one for free no hassle.
Purchased an expensive laptop early last year that was covered under manufacture warranty for an entire year. Not even 3 months into owning the thing did I start to have issues with it not wanting to turn on. Finally around October the thing just flat out stopped working. I confirmed that I had the manufacture warranty on it and so did the rep with micro center. I dropped it off to them in November of 2021 with 3 months left on my warranty. They told me the motherboard was bad and then tried to charge me $1200 to fix it which the. They realized that it was covered under warranty. It took them the entire time I had left on my warranty to replace the motherboard and no sooner did I get it back and plug it in to use it did I have a plethora or other issues that made it non useable, such as freezing, rebooting on its own. They forgot to re-upload the OS after the motherboard switch they also forgot to update drivers. Needless to say it’s June 2021 and I’ve had to take it back another 3-4 times and it still does not work. Now they are telling me it’s the logic board and again they are trying to charge me $1200. They never fixed it from the start and are not willing to honor the warranty when they held on to it for nearly 3 months and still didn’t fix it and ran the remaining tune out on my warranty. And to top it all off I e reached my breaking point so I just told them to ship it back to me and I’ll have HP fix it and they won’t even do that even though I’m nearly an hour away from there.
Very helpful. I believe his name tag read Director of Sunshine. Not pushy, terribly patient, really knowledgeable. Were lucky to have this store in the area.
Awesome staff. Nick E, was very helpful for me a computer noob. Bathroom was clean. Parking was vast and well maintained. First repsonders discount available, no military. Store was clean and bright. Very knowledgable staff.
Theres no better place to find the electronics youre looking for. They have the best selection, usually the best prices and definitely the best customer service.
Amazing place I dont think Ive ever seen a computer place with so much selection. I took my computer in because its messing up, probably just a Microsoft update that has my computer screwed up. Great guys to work with. I would recommend this place definitely.
Great selection of parts and accessories for good prices. If youre into building PCs or looking to upgrade your existing one this is a good place to start. They have a lot. Youll find something that meets your requirements.The staff is friendly and happy to help you out with questions or recommendations.
Im on the fence on 3/4 star....this place is awful on the weekends....super crowded and staff never seem to have a good system for helping shoppers.... However with that said the store is wonderful, huge selection and if you are into 3d printing its amazing to be able to just walk into the store and buy a reasonably priced consistent filament. Of course PC component selection is great as well but as mentioned can be frustrating getting someone to open a case.
If you cant wait for Amazon, this is the place to get your computer needs, hardware & software
Good sales. Staff is helpful
Always a great experience. Never seem to be out of stock. Staff are excellent!
Best place in Cincinnati for electronics, my last two televisions were purchased here! The sales people are on commission, but they are all about helping you and not pushing things for you to buy.
Always friendly and helpful. A little disappointed and surprised that they did not have what I was looking for.
Smaller building with lots of product. Its hard to move around a few of the aisles. Friendly helpful staff.
Sent laptop in to repair service and paid $200+ for a new battery to fix the problem of it dying suddenly when running. They only tested if it could turn on, not if it would die, which it still does. Can’t even focus the originally stated problem.
My son took me here to purchase a laptop computer. We were in and out. I love my new computer. Having a son thats a geek made it easy breezy.
Always good for finding hard to find accessories, cables, and such!
I officially said goodbye to my console life last weekend and went to microcenter for the first time, reading about the good reviews their pre-built pcs have. I was introduced to Carson H. and he spent about an hour with me, helping me put my system and components together. He actually saved me some money on my PC choice and talked me into spending more in other area like a good mouse and keyboard. He explained everything in detail so I understood what I was getting and why it was a good choice. You cant go to many stores like this and get that kind of service. I would definitely recommend microcenter to others.
Always a great place to shop for all your computer needs.
Very pleasant experience, very knowledgeable people.
Highly recommend Microcenter for any of your electronics needs. they have a way better selection of items than other competitors at a cheaper price. staff is knowledgeable and friendly. Operations Manager was quick and happy to help with an issue I had. Grateful to have a Microcenter that I can shop at. Thank you!!
Absolutely terrible service. Took my laptop in for a simple repair on a hinge cap, they ended up somehow losing the data that was accessible to me 20 minutes prior to bringing in the laptop, which was 2 years worth of college work which now I have no access to and have nothing to put together a portfolio for my career after graduation. I was offered nothing in return for their extreme incompetence and was met with rudeness and condescending tones all around. They have truly and wholly ruined a massive part of my education and it seems they are taking 0 responsibility for it. Absolutely terrible establishment, I would not recommend even my worst enemies to do business with their repair service. Ever. I have been a loyal customer of the Micro Center chain for years and this simple fix has escalated to the point where I cannot ever support their business again. Thanks for screwing me out of tens of thousands of dollars in college tuition, and multiple thousands as well in technological repairs and costs as well.DO NOT GO HERE IF YOU HAVE IMPORTANT DATA ON A DEVICE NEEDING SERVICE.
The place to get your pc gear and/or parts! Super helpful staff
Always a good experience at Micro Center. The employees are so helpful and they always know their stuff!
Whats not to like about this center. If they dont have what you are looking for. They know how to get it. Price are very reasonable according to quality. A different blue check mark.
Awesome store for all your technology needs
I love this place for most of my technology needs, but customer service needs a little work. When it comes to ringing out products the cashiers are great. Its when I need help on the sales floor that I get irritated. I see people that can help in every area but almost every visit Im ignored and walked past to help another guest (I can tell they werent helping them before).
Micro center is by far my favorite place for computer stuff. They stock stuff that other places dont. One day I decided I was gonna build a PC. I researched everything online and filled out a cart on Micro centers website. They had all the parts in stock. Building a PC is something I think everyone should try at some point. It makes you proud when you are using the PC lol. I built my PC about 7 years ago and I still use it this day. So dont hesitate head out to microcenter. Please like my review for my honestly and so I can get promoted in Google reviews. Lol thanks
Great selection of components for any form of electronics. Only downside is the staff can be hit or miss.
Always have what Im looking for.
Heaven! Unfortunately only got 2 3080s in stock that day and I was like 15 down the line. But man, my senses went into overload with all the processors, GPUs and any and all computer parts. Staff was very knowledgeable and friendly. Shopping here was great!
Im 13 and i live 2hours away and went a while ago and it was my favorite place and i want to come back
I had a coupon for a Free Flash drive... I just wanted the flash drive.They guy acted like I was inconveniencing him. He asked my where I lived and My e-mail address. Dude, I just want the coupons free flash drive. Not playing 20 questions. Rude.Remind me ... dont go to him next time I made a Major Purchase.
How you not going to have individual power switches. I drove from Centerville and figured that was the last thing I would need to call about, so many cans of air they got no room for anything else.
Good place for deals on almost any electronics you need.
Very busy on a Saturday. I do like looking around there when they are not so busy. Great selection of computer related products at a decent price. Can usually find them a few dollars cheaper on line but sometimes I need the item right now for a project or just for instant gratification, so I will buy it there. Also if it is something that I really want to see and try in person, I will buy it there.
Awesome, I cant believe there arent more stores like this but I guess you only need one. I took a dead laptop in and they found the problem, sold me the part and installed it in one day.
This is one of my favorite stores. People working there are very knowledgeable. I drive 50 miles one way just to go there. I just tell them what my problem is and they derect me to what I need to buy. Love this store.
Knowledgeable staff, a one stop shop for all your pc needs.
Micro Center is a store I rarely shop at I dont like how they follow you around and I dont like how they cram customers for check out in this one narrow aisle with covid going on theres no social distancing and most customers dont wear a mask
First time visit, walked out with a new desktop pc.
This particular store is amazing. I make the nearly 2 hour drive here at least once a month. This is the only place you can reliably buy any of the new PC components that are currently sold out everywhere. Just wish there was one in KY.
Best deals on high grade or hard to find computer and electric storage parts. Knowedgable staff that can either answer any question you have or find someone who can.
Russell went above and beyond to help me find my item! I can not thank him enough.
Great place for any of your consumer itneeds. Entetprise customers can find stuff here too, but tou need to be very specific in your needs.
Always a pleasure coming here. All the staff is awesome and knowledgeable. I mostly go in for 3d printing supplies. They always have a huge color selection and styles like petg and abs. Thier pc parts selection is amazing as well normally but with it being 2021 during this review the gpu selection is terrible not that its the stores fault.
Lots of good stuff electrical computersLarge selection
Great prices, great inventory considering the inventory size. Great covid compliance. If you dont want to wait for parts to ship definitely visit this location. If you dont mind the wait check out their website.
Great selection, great prices. They carry a lot of hobby electronics too (raspberry pi, sensors, etc.) which is super convenient so ordering out for it isnt necessary.
Spent way too much money here, but thats not their fault!!! Purchased a brand new MacBook pro...staff is always very helpful and kind, and know exactly what you are looking for or need before you think you know what you need! Inventory is great! This is the 2nd macbook I have purchased from here and they are outstanding!
Friendly staff. Great service. Excellent selection.
Great place for quality parts and work. They will save you some money too! Great place for computers and electronic equipment.
Great customer services with a fast response to my questions and selections.I will recommend Microcenter to anyone. Keep up the good work!
Ordered online they notified me it was ready. I walked in added to my cart some additional items. Everyone was helpful and friendly from the minute I walked in. Excellent price excellent equipment.
Giing back for more. Great selection.
They have EVERYTHING and extremely knowledgeable and helpful staff. Good prices, especially for the service and selection. If you want to avoid the Apple store, get your stuff here, too. Husband bought a laptop PC which the manager personally thanked him for (whaaaat?!) and I got some pen tips for my Apple pencil and I didnt feel any type of strange, arrogant judgement by the friendly folks working in the Apple department.
I highly recommend Micro Center. My husband and I really needed help picking the right laptop and programs. Corey is absolutely dedicated to his job and the customers. We are very happy with our experience and our purchase. We really like the way the staff worked together as a team. We will be lifetime customers.
Great selection and knowledgeable sales staff
Great store but two thoughts- a guy told me sometimes it says in stock online but isn’t actually because apparently the item disappears if it goes to zero. that’s not a problem for other stores so i think fixing that issue might be a priority due to the age of online ordering/in store pickup we’re in, because it said 1 available and turns out there’s none available. secondly, update your site! it looks like it just came out of the 90s! otherwise everyone is super friendly and helpful and i do appreciate it!
Drove over 2 hours from Louisville kentucky to find a part and get advice on our pc and build. They didn’t have the part and model we needed which happens no big deal we bought a new monitor instead. The sad part is we waited in the section looking for someone to help us for over an hour and 20 mins.(no exaggeration we walked in the store at 6:50 and we’re just now leaving at 8:10). Several employees walked past us and ignored us. We watched employees sit and talk with each other and then walk away when would try and walk to them for help. We finally walked to someone in another area and asked for help. He took us back to the section we came from radioed for someone to come help us and then said I’m not in this department just look around and then left us. When we finally got someone to help us it seemed as if it was an inconvenience to help us. He told us we don’t have the part sorry and then walked away. When we still needed advice and had questions about ordering the part and still needed the dang part. Just sad a store with so much potential and the employees act to good to help you. Waste of a day trip got better customer service at Best Buy.