I havent had any trouble getting my meds or help if theres a problem. They are always so good to me and I see them treat other customers the same. Theyre always so courteous in the pharmacy.

Having been accustomed to another pharmacy (different company) that took hours to fill a prescription and oftentimes never notified us when an Rx was ready for pickup, I was amazed with Rite Aid on Lake Rd. in Sheffield Lake! We moved to Sheffield Lake in September and found this gem of a pharmacy! Prompt service, notified immediately. Doctor phoned Rx in and it was ready for pickup within 15 minutes. Friendly people at the checkout counter and friendly people in the pharmacy! We got our Shingrix shingles shots there a month or so ago and were very pleased with that visit as well.

Worst service i’ve ever had. When i went to pay for my items, the lady with the grey hair stared at me for a good amount of time, then rung up my items & rudely pushed my bag over to me with no manners what so ever. No how are you doing, no have a good day. Complete silence & rudeness. Watch who you hire!!!!

The girl in the pharmacy has been very helpful and friendly every time

Worst customer service I have ever received through a pharmacy. The tech that works there is very rude and unprofessional. I will never fill another prescription through this pharmacy.

Slowest store ever. Takes longer to find a cashier than it does to shop for your items. Management is no help.