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Audi Sheffield
2 Bochum Pkwy, Batemoor, Sheffield S8 8LH, United Kingdom
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Audi Sheffield
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Da
Review №1

Brilliant experience, will definitely be returning when it comes to purchasing my next vehicle.Micheal from the Sheffield branch was an absolute pleasure to deal with. Looked after us throughout the process, was brilliant with my wife and young daughter. No pushy sales tactics and nothing was too much trouble. A credit to his team.

Al
Review №2

Lewis was excellent throughout and very patient with my wife, too. Which is no mean feat. Reese over the phone before we came down was also very professional. We exchanged our previous car which was also done with minimum fuss. That’s why we’ve been nothing but Audi for the past 15 years for our main car. Thank you, guys.

mi
Review №3

I recently dealt with Michael at Audi, Sheffield. He was great from start to finish and I could not fault the process at all. I had constant updates and within 1 week of reserving my car I was driving it off the forecourt. I part exchanged my car and was given a fair deal and had everything explained to me. The service from Michael was outstanding and the pick up experience was easy! An overall joy to deal with.

Ro
Review №4

Went in to look at the new Q4 as I am looking at changing to fully electric. Not quite ready to purchase just yet but Gareth was brilliant, was more than happy to show me around the car and introduce me to all its features and specifications. He was a big help with a lot of knowledge and just generally a down to earth guy. Cheers.

27
Review №5

Customer service was fantastic from start to finish. Christopher Howe made the process easy and kept us updated along the way, he listened to what we wanted then delivered. The new car is perfect, thank you.

De
Review №6

Gareth Price at Sheffield Audi was great to deal with. He kept me informed at all stages of my purchase and even offered extra help once I had picked up my car. Excellent service

He
Review №7

Gareth has been fantastic throughout the whole sales process. We were his first handover and it was very thorough, our daughter was impressed he knew her name, which was a little personal touch. We will definitely be back!

Mi
Review №8

Easy to find, loads of parking, friendly service. Great communication on the repair work I was having done. One of the best after service valets I have seen. Really good experience.

Am
Review №9

I cannot thank Chris enough for everything hes done for me since ordering my car back in March, hes genuinely one of the nicest people Ive ever dealt with. Hes kept me updated every step of the way and been amazing even after I took delivery yesterday. I cant thank Chris and the team enough for all of their efforts over the last week, theyre all amazing!! As much as I LOVE my car, I will 100% be back in a few years to buy my 4th car from Audi Sheffield.

jo
Review №10

Danny was extremely helpful in dealing with my situation of part-exchanging my car and ran me through all the options and made it very easy to understand. He always made himself available to me with any questions I had, also a very quick turn around and delivery of the car! I came in to test drive on Friday and drove it away the following Tuesday. Excellent service

Zi
Review №11

Absolutely fantastic service from Michael at Audi. Couldn’t be happier. He made sure I was completely satisfied with my purchase and ensured the whole process was an enjoyable experience. Definitely recommend speaking to Michael at Audi Sheffield.

SA
Review №12

I would like to thank Numan Iqbal from Audi Sheffield S8... I am so pleased with the service given. Very polite, friendly, Excellent customer service skills the seller went above and beyond to get me a car I would love to give him a extra mile for this... keep it up Im loving my new car. Meets my needs thanks again. I got my car very fast just in 5 days well impressed. Will definitely recommend it to my family and friends and will come back for more cars... see u soon Numan....well done 👏 💯👍

Mi
Review №13

I would first of all like to say apologises for the delayed feedback. I have been meaning to since the purchase, but just haven’t gotten round to doing it. I purchased an Audi S3 from them in June of this year. A big thank you to Lewis for sorting everything out for me. The sales experience was relaxed with a quality test drive. At no point did I feel pressured into buying the vehicle or accessories of which sets this dealership apart from others. I had a couple of minor issues after sale of which were sorted out promptly without any hassle. I absolutely love the car and would highly recommend this dealership for if you are in the market for a new vehicle. I hope this review gets back to Lewis and all the team involved at Audi Sheffield. Thanks again Michael.

si
Review №14

Laura at Audi Sheffield was amazing when our Audi broke down in Sheffield. They looked at the car to check it was safe to drive and then managed to book us in to repair it at very short notice. Laura gave us regular updates on progress and her customer service was faultless. The repair price was also very reasonable. I would thoroughly recommend them.

Sa
Review №15

Dan was amazing extremely knowledgeable and patient when my daughter purchased her audi from JCT 600 in Sheffield. Can’t thank him enough the whole experience was efficient and seamless and Alice is really pleased with her new car. Would definitely recommend! Thankyou Dan.

Da
Review №16

I recently purchased a used Audi from this branch and cannot fault the service in any way.I dont live in the area, so bought the car based on the video I received and knowing that the Audi Used car program thoroughly checks the car prior to selling. I dealt with Lewis Spencer, who was top class. Professional, polite, helpful and patiently put up with my constant barrage of questions about the car. Lewis kept me up to date with the status of the car as it was being prepared, which was great and reassuring. Unfortunately Lewis couldnt be there to do the actual handover, but as I was arriving via train, he provided a taxi to take me to the dealership and left me a bag of cleaning products for the car, by way of an apology.The car was spotless, the service from Dan at the dealership was superb and the overall experience of purchasing was excellent. Even after the sale I had a few queries, which Lewis answered straight away via email in a prompt manner.Thank you very much guys, I was very impressed.

An
Review №17

Naumaan went above and beyond to make sure I got the best possible service I could ever ask for.I have dealt with many sales executives over the years but Naumaan stood out with his honest, soft & warm approach, a credit to JCT Audi Sheffield

St
Review №18

Had some issues when picking the vehicle up. With your service/vehicle maintenance team, however your sales representative (Michael) sorted things out…. Happy on returning to collect my approved use vehicle the second.time. Thanks to Michael.

Ja
Review №19

I have recently purchased my new car from Audi JCT 600 Sheffield and I was fortunate to have had the pleasure of dealing with Lewis Spencer. From initial contact to having the car delivered, Lewis was impeccably professional with a candid and customer focussed attitude throughout. I can honestly say that because of Lewis I wouldnt go anywhere else in the future other than JCT 600, he is a credit to Audi through and through. I look forward to dealing with Lewis and JCT in the near future when we change our second car.

An
Review №20

Thank you to Gareth Price at Audi Meadowhead Sheffield for brilliant and helpful service and advice when I recently bought a new car. Highly recommended.

Mi
Review №21

Very informative and comprehensive website. ( researching used Audi A3s)

St
Review №22

Excellent response from Audi Sheffield, as soon as my SatNav media card was available l was contacted and booked for it to be configured. Prompt service and turnaround thanks

Ch
Review №23

Dan was really helpful through the whole process. His communication was excellent and he answered all of my questions (I had a lot!) I felt very comfortable purchasing my new car and wasn’t pressured at all. I would recommend JCT600 to anyone

Ru
Review №24

Appalled by the rep who organises test drives (or didnt in my case). The founder of JCT 600, Jack Tordoff would be turning in his grave with such poor service.Im looking to replace my current lease mid next year and am test driving cars for suitability because I am 67 tall and most cars are uncomfortable for me to drive.Firstly, I had to apply twice online and then enquire in person in the showroom before I received a call about arranging said test drive.He eventually called, but was more interested in getting the details of my works fleet manager before even mentioning a possible test drive. I told Id happily those contact details once I had test driven the car, found it suitably comfortable and decided to place an order. Without a test drive and knowing that its a viable option theres little point going to the trouble of finding out who the fleet manager is in a large corporation like the 1 I work in. This wasnt good enough for him. He then began to tell me that he was a salesman and cant be seen just giving away test drives all day long, he needs some kind of incentive like being able to seal deals with fleet managers. Not only for my order, but for all other potential people working for the company I work for, which has over 200,000 employees. He finally topped it off by telling me that I was being awkward when I said that I would happily find and pass on my companies fleet manager contact details after a test drive, so he could benefit from my sale and potentially many more from within my company. Still that wasnt good enough, so I politely informed him I wouldnt be doing business him.So unprofessional, so obnoxious, steer well clear of this garage and the poor service, because if this is what the service is like BEFORE sales, Id hate to imagine what its like after sales.

Sh
Review №25

Recently purchased an A5 through Audi Sheffield and the whole experience was excellent. Michael Johnson the guy who I dealt with was great to deal with and a real credit to the business. I would have no hesitation in recommending him to all friends and family. He went over and above to make sure it all went wellThanks Michael much appreciated

Ha
Review №26

We were dealt with very professionally from start to finish. The test drive car presented initially to us was of a good standard. When we asked for a specific specification of car for our sales advisor Lewis Spencer to look for, within a week he had found us exactly what we were looking for. It also fit our monthly budget, and at no point during the sales negotiation were we forced into a purchase.

St
Review №27

Professional service as always with Audi Sheffield.Highly recommended these guys!!Thanks again

Br
Review №28

I enjoy sharing my experience with the other uses

Fe
Review №29

Lewis Spencer is a real credit to your company. I would highly recommend him because he handled our enquiry through to sale totally professionally. Excellent communication, understood what we wanted and delivered on his promises. Kept us fully informed every step of the way. Car arrived on time as promised. Highly appreciated.

Sa
Review №30

I purchased my Vehicle at Audi Sheffield. My salesman was Daniel Bryan.Dan provided, hands-down, the best car buying experience I have had. He answered all my questions excellently and provided all the information I needed from start to finish. Not pushy in the slightest either, everything is done in your own time!

Me
Review №31

I dealt with Lewis when buying an ex-demo Q2 from Audi Sheffield and the service was faultless. I bought the car without seeing it in person or test driving it but Lewis did everything he could to make the process easier; I had two personalised video of the car being checked and again the day before home delivery.Really responsive on email and phone too. Highly recommend! Couldnt be happier with my new car!

Da
Review №32

I was very impressed with Daniel Bryan, who dealt with me throughout the process of buying a vehicle entirely online. He sent videos of the car, explaining the features clearly, emailed and phoned regularly to update me, and was always friendly, polite and knowledgeable. He has offered good after-care support and seems genuinely to want the best for his customers. Overall, I am delighted with the service I have received. Thank you, Dan.

Ly
Review №33

From the first contact I had via phone with Michael Johnson right up to picking up our new car he was so professional yet very friendly made us feel very comfortable and happy with ever choice we made throughout the deal he is a top bloke and we will definitely be recommending him to others and we look forward to dealing with him again in the near future

Ma
Review №34

Have now tried twice to open a credit account for the business so I dont have to pay out of my own pocket, but to no avail.Seem very keen to take the money and do nothing that is asked.

ki
Review №35

Nice guys. Happy to go that extra mile.

Ha
Review №36

We received a great standard of service from Lewis Spencer at Audi Sheffield. He was responsive to our questions and needs and helped us find the right car for us. We were thankful of his time and the expertise of Paul Hughes and Richard Orme who also assisted Lewis with our sale. We would definitely recommend Audi Sheffield as their staff make you feel valued, listened to and well looked after when making your purchase. Lewis has rightly earned the name ‘Lovely Lew’ after all his efforts to find us a car that met our requirements.

Ch
Review №37

Customer service is second to none. Michael, in particular, is amazing; knowledgeable, aware of the buyers needs and a genuinely honest man.Doesnt hurt the cars are beautiful too.Wouldnt buy an Audi from anywhere else.

Ka
Review №38

Fantastic service definitely would be dealing again with them.

pa
Review №39

Loved Naumaan great salesman very helpful.If your not tech savvy you might it difficult to understand how full payment works.All in all a pleasant experience.

Ke
Review №40

Very helpful nothing to much trouble would recommend to anyone

Az
Review №41

Good place, Took my RS3 for service.Got complementary Wash and Hoover

Jo
Review №42

Good parking facility for customers, good customer service from staffs. Staff explained well about car service and faults of vehicle if any. Rate may be responsibly high because of brand but can expect a world class service and quality. I loved the place .

Da
Review №43

Just picked up a lovely A6 Avant. Quick turnaround, great service, couldnt ask for more.

ar
Review №44

Purchased audi from nouman very good service qualty sales man

Ri
Review №45

Nagi provided a top draw service from start to finish.

Fl
Review №46

I recently got a car from Sheffield Audi through Emma. She was absolutely great and answered any questions I had whenever I had them. I had never done car buying before so she was helpful with every aspect of the sale as well as Ben. I would definitely go here again and would recommend it to anyone else who is looking at buying a car. Thank you again!!

Ed
Review №47

Best car buying experience i had. Very professional and exceptional service.At first i was unsure about buying a car during lockdown, but it turned out stress free and surprisingly easy. Lewis couldn’t have been more friendly and helpful, kept me informed about every single step during the car prep and handed over my new motor looking sparkling new.Definitely recommend Audi Sheffield to anyone in need for a new or quality used car.

le
Review №48

Jct600 very professional Audi dealer, everything catered for start to finish in purchase, always great aftersales service and quick to sort any issues out, Thanks Sheffield Audi

St
Review №49

Just in the general level of Customer Satisfaction.Only one out standing issue remaining! I will then tender an updated review.

P
Review №50

Good choice of used cars available but if you in the market for a new car dont expect a firm date on when you may get one, we were quoted between March and June due to the issues with semi conductors.

Ia
Review №51

Lewis had an eye for detail and was very responsive, would definitely use again!!

Ga
Review №52

Going to buy a 🚗 car only to find all the stock on display have no price shown or the mileage etc. Dont blame it on Covid JCT, VW next door have all the prices shown along with the details clearly displayed in the car.Poor show.

Da
Review №53

Excellent service and communication from start to finish. Sales person was very professional, helpful friendly and polite, I will definitely use this company in the future and also recommend to family and friends.

br
Review №54

We purchased from Jct600 Audi Sheffield last week, we dealt with Michael Johnson who was fantastic 👍.Through the whole process Michael was very helpful & overcame a few problems which included a road tax issue on our collection day meaning we couldnt take our new car, but, we were given a brand new courtesy vehicle to keep us moving until the problem was rectified & Michael sorted the problem quickly. Thanks Michael again!!... probably see you again in a couple of years for our next vehicle upgrade 😁

An
Review №55

Nagi was excellent to deal with. The new factory built RS6 was delivered well ahead of the estimated delivery date. This was a distance selling experience and the whole process from order/configuration to home delivery was superb. Nagis communication was first class and delivery of the car was very professional.

Ch
Review №56

Purchased an Audi A4 via Lewis online from Stoke. Lewis has been great from start to finish, had a few issues with the car but they were soon rectified.Would recommend! Ask for Lewis

Bo
Review №57

Michael Johnson in Sales Audi Sheffield gave us a great service when we traded our A3 saloon and bought an A4 Avant in May. Michael is a credit to JCT600. Everything went smoothly and we will certainly consider buying our next car from Audi Sheffield.

Ja
Review №58

Kebba at Audi Sheffield was great and ensured that the process was straightforward. His communication was excellent and he wasn’t pushy. Overall very good experience and would not hesitate to buy a vehicle from JCT600 in the future.

So
Review №59

I appreciate the efforts that have been made in order to resolve my concerns. The team at JCT 600 have worked well with the leasing company in order to provide me with the relevant information I need. I would like to thank Lindsey Egginton for dealing with my concerns despite the challenges faced at the moment as I am sure it has been difficult to manage. I now know the delivery window for my car and am able to plan accordingly. Thank you to all.

Sa
Review №60

Kebba Sanneh (Sheffield Audi Sales Executive

Ad
Review №61

Been absolutely great to use these people Lewis was really good i would highly recommend to anyone

Be
Review №62

Tom was amazing start to finish kept us updated when car was available made getting the car pain free thankyou again

Sc
Review №63

It was a frictionless experience. Michael was a pleasure to deal with and made the whole process nice and easy. Would buy from here again.

Al
Review №64

A highly professional and friendly service.

Az
Review №65

Just got off the phone with a very polite and professional gentleman that has apologised and explained everything. I appreciate the call back, thank you.

Zo
Review №66

Brilliant Customer service, lovely Lady served me, kept me up to date with the repairs very professional indeed

Da
Review №67

Sat nav upgrade ordered and paid for in full in Apil. As of 5th July it still hasnt arrived and no date could be given as to when it might arrive.

Ch
Review №68

Excellent service from Naum took us for a test drive in a Q3 very nice car.

B
Review №69

Kebba is a credit to Audi, he helped me pick my next car spec and factory ordered it. He kept me updated, called me to talk through any issues or problems we had with any online forms and was the main reason I continued with my order although there was some delays. Kebba kept me updated on these and continued to chase up and update where possible

Ry
Review №70

5* for Tom on the sale of my ttrs. Excellent sales man and a pleasure doing business with. Thankyou

St
Review №71

Fantastic service from Mr. Iqbal, it was a breathe of fresh air to be in negations with someone I believe epitomizes how a salesmen should be. Will be using Audi Sheffield again after my deal ends. As long as the standard of amazing cars and prices are as they was today.

De
Review №72

Even though I live quite a drive away from this dealership, I always return to them as I get amazing thorough service, nothing is too much trouble at all Lewis who looked after us was absolutely amazing !

Tr
Review №73

Beautiful selection of cars. Nice helpful friendly staff

Ha
Review №74

Very good service with the information given beforehand and during the car prep (video/photos) and the follow up. All making sure that I was confident enough with the condition of the car before travelling down to get it. Great friendly team.

Ba
Review №75

The staff at Audi Sheffield were really nice and reassuring of any help we needed, Lewis went above and beyond helping us we felt very relaxed.

Ka
Review №76

The best car buying experience you could wish for!From my initial call to Sam including after sales service he was excellent.I felt extremely comfortable buying my car. My questions and queries were dealt with in a friendly and professional manner. Everything was explained in a clear and articulate way. The technicians did an excellent job removing the minor blemishes I pointed out to Sam who provided reassurance regarding what could and could not be achievedAt no time did I feel under pressure to purchase the car or any additional options however, I was made fully aware of the options available.I was impressed with the extra’s I was offered and the high standards of the Audi dealership.Eventhough it was not a brand new car, I drove away feeling like it was.I cannot praise Sam enough.

Ja
Review №77

Brilliant service from rob searson at Audi Sheffield he was very helpful and it was really good service from him can not thank him enough!

te
Review №78

Felt very valuable & important as a customer by Michael who explained everything from start to finish impeccably, mr & Mrs Warburton.

Ri
Review №79

Matt was great from the first phone call. Very good communication keeping me up to date on what was happening with the car, had good knowledge of the vehicle and gave great advice regarding insurances. Couldnt thank him enough, really happy with the car and service.

sh
Review №80

I purchased an ex demo Audi A5 from JCT600 in Sheffield. It was without question the most stress free car purchase I have ever made. My sales executive, Daniel Bryan couldnt have been more helpful. None of the stereotypical car sales person traits with Daniel. Will definitely recommend Audi Sheffield to anyone considering buying a new/used car.Ask for Daniel by name. Hell look after you and ensure you drive away in the vehicle youre after. 10/10.

Sa
Review №81

Special thank you to Nauman for looking after me and my husband. He went the extra mile and was happy to answer our millions of questions - even after the sale. We are very excited to receive our new car soon. Exceptional service!

Ra
Review №82

Really happy with the service, Lisa took care of me and made my car run normal again

Mi
Review №83

Such a great service from booking it online to when my car was ready. Covid procedures were at a high standard too when I collected my vehicle.I can see why they were recommended to me in the first place.

To
Review №84

Because I am looking to.make a warranty claim they have been ducking my calls for ages. The right person is never available, never calls or emails back. Horrendous customer service, avoid...

Da
Review №85

Really not impressed with Audi Sheffield. I have a 2 year old vehicle on PCP that has done 30,000 miles. Vehicle suddenly wouldnt drive... and Im told the clutch & flywheel needing replacing and they arent covered under the warranty as apparently thats wear and tear...even on a vehicle as new as that!!! I spoke to several members of staff and they have said that they regularly see Audi clutches go at a lot less miles than that... I told them they shouldnt be bragging about that, thats not a good thing. Really disappointed and will be exercising voluntary termination right and getting a better quality vehicle with a better quality manufacturer whos clutches dont go after so few miles. Very disappointed as I loved my car up until now and genuinely thought Id have been a customer of Audi for life, but Id warn others to stay well clear and go for a better quality manufacturer.

st
Review №86

We have just taken delivery of our new Q3 sportback s line 40 tdi quattroand what a car this is, this is the 2nd we have had and the spec on this is amazing, but its not just about the car, its the whole package and JCT 600 certainly deliver the whole package, from ordering the car through to delivery and the finest detail, and finance packages to suit, we would certainly recommend JCT 600 for your new car, well done guys and gals and thank you for everything.

Da
Review №87

Very nice place to look for a new car

Da
Review №88

Great customer experience from Lewis last week. Promptly replying to email enquiries, letting me know exactly what documents to provide etc for a part exchange valuation and arranging a test drive. Test drive at the weekend went well. The car was exactly as hed described, and Lewis was professional, knowledgeable, polite and courteous throughout.

ra
Review №89

The whole vibe is off in this place.Was dealt with by a sales man whos name begins with NThe impression i got was that he wanted us off his desk.Later to go home and find a car we would have bought from jct that was in budget.Now im thinking well skip audi or try another franchise like inchcape.

Pa
Review №90

All the audi approved cars had no prices on just a QR code which did not work. A couple of adverts about restaurants came up. What a joke. No details about the model,age or history. Therefore we left and we were potential buyers. Audi, get your act together.

fe
Review №91

Very friendly staff good customer service

Ry
Review №92

Great service. took my car in for some warranty work and although it took longer than expected was kept inform throughout. Friendly staff. 10/10

St
Review №93

Great staff great cars

An
Review №94

After my initial online enquiry, I was contacted by Lewis Spencer. He was extremely professional and polite, and at no point did I feel pressured into buying the vehicle. The car was exactly as he described in his personal video prior to my visit, and nothing was too much trouble for him. Upon collection of my car I was even presented with an unexpected gift pack. Thanks again Lewis for a great experience.

an
Review №95

Lewis Spencer was exceptional-polite, professional and very patient. It took me quite a while to decide on the car that suited me - Lewis wasn’t pushy he allowed me time and In the meantime researched many cars for me.Excellent service!!

to
Review №96

Lovely car, unable to test drive due to distance and current COVID 19 regulations in place (was offered a test drive when interest logged). Only slight disappointment, car was due to arrive with fuel as agreed part of the sale, after receiving the car, went for a drive a short time later, drove less than one mile and the fuel light came on to say needed to re fuel as low. Did not expect to have to fill the tank as soon as car arrived hence an unexpected further expense.

Jo
Review №97

Great service throughout the process. The delay in delivery of the vehicle was only a minor hitch and was compensated by the goody bags

Sa
Review №98

Excellent service, very quick to investigate and correct the faults on my new car,,friendly and all round good experience

Ch
Review №99

Lewis is the guy to ask for in Sales. Very helpful and enthusiastic and most importantly he is as good and responsive after the sale than he is before - which is the real test of customer service.I have some doubts about Audi Sheffield’s adherence to the 149 point check Audi supposedly carry out on used cars but when things went wrong Lewis stepped in and helped me out including liasing with a more local Audi garage to me.3 stars to Audi but 5 stars to Lewis.

Ly
Review №100

Called in to collect our car today. Whilst waiting a girl on service area young red long hair continually taking her mask off picking areas on her chin then putting mask back on. Goes off then touching here n there. Its not what I want to see or experience from a high quality garage in this pandemic

Information
100 Photos
100 Comments
4.3 Rating
  • Address:2 Bochum Pkwy, Batemoor, Sheffield S8 8LH, United Kingdom
  • Site:http://jct600.co.uk/brands/audi/find-us/audi-sheffield/1228/dealershipdetails.aspx?utm_source=google&utm_campaign=googleplaces&utm_medium=maps&utm_content=sheffield_audi
  • Phone:+44 114 241 0000
Categories
  • Audi dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8:30AM–5PM
  • Wednesday:10:30AM–4:30PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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