We went to the store to look at beds and pillows. The owner was very helpful. When we decided on which beds we wanted, we were able to call and make the transaction over the phone. He kept us apprised the whole time as we had mattresses coming from 2 different locations. We were emailed tracking numbers once the mattresses shipped. Thank you for a quick and hassle-free shopping experience!
The sales people were very knowledgeable and easy to deal with. Likewise, delivery of my king-size mattress was very straightforward. With so many untested chemicals in our environment and with spending so much time of ones life in a bed, it made sense to me to get a mattress that was free from all those toxins. I think I spent a bit more but not much.
What a great experience. I have some respiratory issues and really needed to be in the store without other customers. The owner made sure there was a time my husband and I could visit and try mattresses without any stress of being exposed to other folks and without any pressure about time. We visited twice to make sure we were comfortable with our choices.In addition to almost always answering the phone personally, the owners always returned calls and were available for lots of questions. They obviously believe very strongly in their product!Because of the pandemic, shipping was slow, and the owner checked in with me regularly so that I didnt worry about the wait.Well worth it. It was delivered today, and we cannot stop running to the bedroom and lying down! We are looking forward to many years of deliciously good sleep on a pure, environmentally good BEAUTIFULLY made mattress.
The Natural Mattress Company carries a fantastic line of products. The mattresses are high-quality, non-toxic, and very comfortable, and the blankets are sumptuous. Mike was super helpful and patient as we sampled the beds. He was kind enough to let us try multiple different combinations of latex layers to design the mattress that would suit our needs the best. We are loving the Savvy Rest Serenity mattress, and we are so glad we were able to visit a showroom in the area where we could try it before we bought it.
Great service! My partner & I have very different mattress needs, so it was wonderful to find a local business, focusing on healthy materials, that could solve our polar opposite sleeping needs! Highly recommend!
We have such a hard time with the toxicity of foam products. The latex rubber mattress topper is the perfect alternative. It arrived today and we already tested it for comfort. It earned a Five. It’s a plus to have a local distributor who supports our beloved Waldorf School and other worthy community organizations.
It was easy for me to handle the boxes by myself and set up my mattress. I did not detect any off gasing and I am chemically sensitive. And I am amazed at how my body feels so supported, especially when I first awake.
Im finding my wool and organic cotton futon to be most comfortable. I also ordered the tatami mat (actually much thicker and heavier than what is normally called a mat.) It has a pleasant, subtle grassy fragrance. Its so good to have a chemical and latex free space to sleep in!
Drove 120 miles from New Hampshire to the store after they agreed to meet at a certain time alone with me due to the pandemic. Great products, really know the product, and great customer service. Highly recommended.
We recently purchased a Harvest organic Matress and we had a great experience there ! Mike was super helpful, accommodating and informative! And of course, we are loving our Matress so far! Exactly as firm as we wanted it to be and beautifully made. Great quality!
Mike was a pleasure to work with throughout the mattress buying process. He is extremely friendly, knowledgeable, and professional. I did not feel rushed in making a decision and he gave helpful input given my long standing history of back problems. I would highly recommend shopping at the Natural Mattress Company. I cannot wait for my new bed to come in and I feel confident in the decision I made. He also followed COVID -19 precautions and I felt safe while shopping.
Great local store and natural products. Competetive prices andvfriedly staff.
I was so pleased with everything about my purchase, from beginning to end! I was looking for a natural mattress for my daughter, who had just moved to Vermont. Since I live in Tennessee -- and couldnt really see the product, or monitor the process -- it felt a little risky. Im so pleased that the delivery went off without a hitch (the two people who came to deliver it went above and beyond), and my daughter absolutely loves the mattress! I loved their quick and courteous responses to my many texts! Thank you for truly caring about your quality and your customers!
After much research, I went to Natural Mattress Company to inquire about purchasing a latex mattress. The owner, Michael Hassenberg was very professional, knowledgeable, and accommodating. He had a policy in place to follow COVID 19 precautions and explained it to me politely. Very responsive to my phone calls. As a result, we love the store and love our mattress.
A small building with numerous mattress and bedding material. Mike was helpful in finding us a mattress that met our needs. The mattress itself shipped from out of state and arrived promptly.
This was by far and away the most seamless shopping experience for a mattress. The store owner, Mike, clearly cares about customer satisfaction and was a pleasure to work with! He coordinated delivery of my mattress in conjunction with delivery of a new bed frame too.
Easy to deal with, kept me informed, and an amazing mattress! shop local -
Highly recommended. Incredible customer service and great products. We are so thrilled with our purchases and look forward to returning to continue to furnish our bedrooms. Mike was so knowledgeable, helpful, patient and kind. We bought an organic ergovea mattress that is so comfortable, a beautiful locally made wood bed frame, mattress pad and pillow. This is such a great store and we are thrilled to have supported a small local business.
The staff at the store was so helpful, kind, and knowledgeable. I won’t buy a mattress from anywhere else!
Such a pressure free experience. The owner and his employees are very knowledgable about their large selection of chemical-free mattresses and truly work to match you with the best option for you with zero pressure to buy more expensive brands. I felt like they truly cared about my sleep quality and satisfaction with my purchase.
Great shopping and customer service experience and we love our new mattress. We went with one of the most affordable ones and are completely satisfied.
Excellent service and fast shipping!
Very Friendly Staff! Highly Recommend!!
Michael is very knowledgeable and I felt no pressure, it was a great sales experience!!
Really knowledgeable & friendly people here with great natural & local products.