Had a great experience, found all of my products and then some things i didn’t even know i needed for great prices! austin, i think was theguys name is. he was a great help and super friendly . quick service !!
Damien is always the man to go to for everything high life has to offer. From water pipes to papers he knows what the store has and exactly where it is everytime.Thanks so much for all your help!
I just want to say that Dylan is always so helpful when i stop in. He knows my order! Just wanted to give him 2 thumbs up!!
Great little smoke shop! “Austin“ helped me find everything I need and he’s a great worker!
Damien was great!! Had knowledge about the vapes and juice that I needed. Will be back
Great staff that are always respectful and quick even when Im being annoying and ask Damien to look at Lot numbers on an item all the way in the back!
Very nice shop, Austin helped me and walked me through batteries and boxes till I found what I wanted!
Austin was very nice and helped me and my GF pick out just what we wanted
My husband said that Damien always gives him excellent service.
Damien was such an amazing help such an amazing person and so patient thank you so much
Damien is the man! I usually end up spending about $50 more based off of his suggestions alone but I haven’t been steered wrong yet lol
Nice people. But they sell broken junk. They will do nothing but call corporate. DO NOT BUY FROM HERE. Go somewhere with better business ethics.
Very friendly and respectful. I love the way theyll pull everything out and show all the pieces to you, let you hold them, and compare them before you make up your mind. Pretty much a zero return policy on most everything, so be sure you really want what you pick out cuz you cant exchange it or even return it at all. That goes with all smoke shops though.
Friendly staff. Decent selection. Some prices a little high. Very clean smoke shop though.
Very nice staff and very helpful too. Told me alot of stuff about what I was buying which is very helpful
I will never purchase anything from this company again, I highly suggest you take your business elsewhere.
Will sell you a faulty product exchange it with another faulty product that they assure you will work when charged just to end up screwing your out of $40 which is already overpriced for a Disposable cart. Shop literally anywhere else.
Store is fine for fluids but beware of buying tanks at this location as they sell defective tanks then try to pass it off as damage caused by the customer. Best of luck to your business I will continue shopping online and continue to feed the mechine that is killing sad businesss like yours.
They were so nice to put up with my crazy self. 🤪
Very helpful and affordable. Overall great experience.
Very helpful and friendly staff. Great products and selection. Ive never left a High Life shop feeling like I had to settle for something. Its really the people that make this place so good though. The employees are always awesome. Absolutely no reason to even think about going anywhere else.
Nice people and good products. However, I bought a disposable vape yesterday, opened it in the store and tested but then it died within an hour of me leaving. Went back today to see if they would replace it and I was denied. Ive probably spent $100+ there in the last month or less but if $14 is that important to them then losing a regular customer must not be something they care about. I wont be buying from HL anymore, especially when I can get 5 of the Hyppe bars for less than $30 online.
Very helpful sales clerks. Both, the gentleman, and the young lady were very informed and guided me to the vast collection of tobacco related pipes and also to my other needs with other items. I felt very comfortable and noticed many items that I had purchased elsewhere for a lot less. They have a large collection 5 glass item.
Always my go to shop when I need smoking accessories
Everything about High Life is excellent. Always a great selection of quality products. All the employees awesome. John Michael is always helpful and excellent as usual. Highly recommend. Love living the High Life!
Very high but in a pinch I do stop in. Staff is friendly but not knowledgeable about their products.
Brandon, Jensen, and Taylor were all super awesome. Made me and the love of my life feel extremely comfortable and proceeded to joke with us as we bantered back and forth. Very personable staff, I highly recommend every high life location for this reason. They’re all amazing with customer service.
Cute little shop with lots of variety and friendly staff!!
Very knowledgeable about vaping. My mother in law is quitting smoking and knows hardly any about vaping. They were very patient ( hard to do.....) With her. I was super pleased with their attentiveness and wanting to sell her the right thing not just sell something. Excellent customer service. 5 stars!
Very excellent selections of products at an affordable price!!!
Brandon was a great help and very knowledgeable about the product. I will gladly recommend anyone to shop at high life. Great people
Excellent customer service and great knowledge of their products. They have a large selection. Taylor and Camry were very helpful. Would definitely come back
Ive been buying my eliquids online for years but hate to wait for the post office to deliver so I decided to go to the only shop open on a Sunday. Never been in a shop before. Great experience! Staff knew exactly what I was looking for. And the price was fantastic! Yall got a customer for life!
I always come in here. Trinity was the person who rung me up. She was really nice and helped me find what I needed. I really appreciate this place so much. Definitely will always come here above all other places.
I love the people in there, and I’ve always had amazing service here, got in and out every time. Never had time to stay a while but I’d love to any chance to. Amazing products as well just perfect.
I absolutely love this place oh, the prices are great, the people are wonderful. Theres only one thing that really seem to bother me a little bit. I recently broke the glass on the tank of my vape and I need a replacement glass I had a wonderful young woman with brown hair that help me. There was two things that bothers me about the whole situation. First off, the way she tried to measure the glass to see if it would fit kind of seem strange and she put the top of the glass tank on the actual mod and said thatll work just fine + 2 I recommended that I like Fruity or candy flavored juices and I was wondering if they had a special on anyting. She recommended a raspberry jam toast juice ( in my mind I thought sounded disgusting ) she insisted that I really try this flavor, as I was reading on the box they had different flavors and Im a fan of Apple. I asked about Apple flavor and she said that she was out of that but she had a lemon flavor that taste like lemon meringue pie. I went ahead and look at it and it was lemon toast. She kept pushing and pushing that I was not going to take the toast flavor in this Vape. I liked her Enthusiasm so I went ahead and gave her a chance. everything went good after that, until I got into the car and went ahead and tested the glass to make sure fit. At first it started leaking and then I was starting to panic but I went ahead and put new seals on my tank, and that fix the problem. But not the biggest problem. The Vape tasted like bread crumbs that you would pull out of a 10-year old toaster that nobody ever cleaned out. The bread taste is awful oh, and I wouldnt wish this Vape upon Hitler. Now, Im not going to let one experience will win the many other times of great experiences here. But for the love of God do not get that toast Vape. I would rather smoke toilet paper than the Vape juice but I have purchase today
I get suspicious looks from the staff when I walk in. Guess being 62 & walking with a cane is not thier typical customer. But Ive got a lifetime of experience with water pipes, as in bongs. They have all the fittings forhome-made pipes. Through my previous experiences I have come to prefer working with bamboo. Thier glass stems and bowles are perfect for my new bongs. Superb Corning Glass with lab grade ground fittings. Just wish they wouldnt treat me like an old man who wandered into the wrong store. Cheers, Jim
They have a wide variety of just about anything you are looking for. Love the staff they are all very helpful. Best smoke shop in town.
John Michael really looked out! I highly recommend coming here for any smoke related products. They have great staff and a nice selection too! - Cherry
Camry is AMAZING. I went in having no earthly idea what to do or what to get or what I was looking for. She was so sweet and helped me check out! Definitely recommend
CamryWonder service. Helped me figure out what choice would fit me and made sure to get the right one and helped me find a coil. She was awesome! Def would come see her again
Trinity was an amazing help. Customer service off the chain. Took a few times to choose what I wanted and got the best I could. Thanks high life!!
Trinity was AWESOME! We had great time. Everything was easy to find, awesome selections and GREAT customer service! great store, will definitely be coming back ❤️❤️❤️
Thanks to highlife this is the only store I go to! Best customer service. And Taylor is one of the best employees! The whole team is amazing! Five stars every time!!!
High-life is a great place to buy vapes, vape accessories, juices, water-pipes, pipes, and anything else you could possibly need. The staff are helpful and the store is clean. My favorite thing about the store is their massive selection. Anyway, Taylor was super helpful when I came in to stock up on juice. Couldnt decided between fruit or desserts. He suggested Mad ManCrazy Orange. Taste great dude; thanks a ton.
Absolutely love this place! John and trinity are awesome l! Best flavors excellent help always spend time with me when I come in!
Trinity took great care of me today, answered all my questions and found everything I needed, I will definitely come again. Great service and products
Brandon was very knowledgeable and spent time making I got the right product to suit my needs. Definitely recommend!
Brandon was an awesome salesman. Helped me with everything and answered all my questions. Would recommend him and the store to anybody.
Hi it’s Lance Camp using Makayla phone! Just want to say she gave great customer service and in depth product information. Greatly appreciated.
Ive been in a couple times but the dude with the long hair and beard is a complete jerk. Always has an attitude and seems rushed to get you out of the store. I have literally just taken my business to the Asheville store where the staff is super friendly and knowledgeable. Not to mention they have far more product to offer.
Love this place a lot, but the only real issue is how they try to shove stuff down your throat a lot. Oh? You want a $15 grinder? How about this cool, $80 one? Lmao. Other than that, cool people and cool selection. Its the only vape store I go to.
High Life was amazing! Makayla (spelling?) was especially great, my vape was broken and I knew nothing about any of it and she set me up with the perfect thing to help me kick smoking! The rest of the employees also helped in every way, I really appreciate High Life!
Went to buy a battery for my pen. Got one and figured it just needed charging. After charging it all night it still wouldnt turn on. Called about just exchanging it for another one and they would not stand behind their product because I didnt have a receipt for a $10 item. If this is the customer service they offer I would rather pay a little higher price. They just lost themselves a potentially good customer. Service like this and they will be shut down before you know it.
John-Michael, Britney and Trinity were extremely helpful with my visit today! I recommend this awesome shop to anyone! Awesome customer service and very personal!
Good showcase and great service! Definitely will be back. Thanks to Brandon for knowing where and what I needed!
I love the vibe in this shop. I can ask questions freely and they answer me. The guy ..John is absolutely the best. Hes helped me find the peices and prpduct i was looking for the last few times I was there. They are all extremely nice as well.
Went to High Life today to get a Christmas present, such an amazing store! Big shout out to Brooke for taking the time to help me, thank you so much!! I will be back to do some more shopping!!
Friendly, knowledgeable staff that always go out of their way to help me. This is the only store I go to for my vape needs. Highly recommend. 12/10.
Love this store! Thanks to John Michael for your always awesome service! Great prices and knowledgeable staff!
Love this place! Always helpful Trinity was a great help! Ask for her she knows her stuff about all products!
Great help. Staff friendly and helpful. Amazing experience. Thank you Jessica!
Using johns phone because i don’t have a google account. John- Michael was very helpful today. Love this place!!
This is not a vape shop (says smoke shop in the name of course). They claim to be the largest seller of liquids on their billboards. They are more similar to a head shop (selling tobacco, pipes, etc). Far from the largest with a small selection of liquids. Liquids are often not stocked adequately and they like to stop selling brands and changing. They also sell re-wrapped batteries with very dangerous rating claims. We cant support anyone that does this. Buy authentic Sony, LG, etc batteries that are not re-wrapped and use the correct ratings. There is no such thing as an over 30A 18650. No one makes them. They dont exist. Please educate yourself. Search for Moochs professional battery tests. Widely accepted by the community as an authority on this subject.
Was greeted kindly and helped immensely with decision making when purchasing a new vape mod. Really chill people and great selection of products. Ask for Brittany, shell set you up with the best experience!
Wonderful customer service! I always am greeted by smiles and helpful employees. They love showing new products and answering any questions you have! They will definitely have my business again!
Taylor took care of us and it was a great experience! He helped us find what we were looking for quickly Will definitely return!
Taylor was very helpful and a nice guy. Great prices and service.-Seth
Brittany was extremely helpful most friendly smoke shop Ive ever been to very knowledgeable and clean and air conditioning work just fine she was very kind
Brandon was our sales associate and was super friendly and knowledgeable. We will definitely be back.
The employees here are always very helpful here. Taylor was very friendly and super awesome. Y’all take your business here!
Love this place. awesome people! Thank you John Michael for helping me.
Jessica and TJ always helpful! Brandon also great!! 😁....love this store...my home store for sure
This place is great!! Been coming here for a while, and Taylor is amazing! He’s my go to person here
Camry is very awesome! She helps you with knowledge of the products they sell and helps you make great choices
My guy Tj really hooked me up! I’m from cali/Florida and this is by far one of the coolest smoke shops I’ve been to outside of those two states!
Brandon was super helpful and did an amazing job helping us find the perfect addition to our collection!
The staff is all around unbeatable! Super helpful, kind and patient. I will gladly return and make sure to leave a tip (;
The only place I go to get all my smokers needs and they have a huge selection of juul pods and they are always fresh and also right now they are running a deal on ziipods buy1 get 1 half off!
Jessica was very helpful. I come once a week and I love the people and the store, there a lot to select from.
Great customer service.. Very helpful.. Jensen helped me find exactly what I needed..
Nobody knew what kind of coils I needed for my vape and or how to build or rebuild a coil which is fine, if there was a smiling face in the building ugh... why so grumpy ugh. Negative vibe no good
Great, clean professional store. Very helpful staff. Brooke is definitely a big help!
Stephen at high life really helped me find what I was looking for, great place to shop, always has my business
Love going here!! TJ was friendly, kind and very helpful.
Taylor gave the best customer care I have ever experienced. I will definitely be back.
Great customer service. Makayla helped me out and did a great job!
Great place, The person there Camry that helped me was very knowledgeable and helped me even find an amazing juice
Great staff! Brooke took care of me and showed me how to use my new device and helped me pick out some juice! Thanks! Always a pleasant experience here!
This smoke shop does not stand behind their products. They are selling defective items and expecting the customer to return to the manufacturer saying they don’t get credit if they have to return it. Which is a flat out lie!!! They will not help rectify the situation just turn u away!!! We had purchased an item in Sunday night it was defective and wouldn’t work. Went back first thing Monday morning and they would not help even though the item was clearly defective by no fault of ours! We then went to a competitor and they spent time to help with the item. We have spent a lot of money with Highlife and we will never return. We DO NOT recommend them!!!
Everyone is so helpful and nice, Makayla always is especially nice to me and has very good taste in juice.
Great service and very helpful. Highly recommend!! Thank you Jessica
Great customer service. Makayla did a great job helping me.
Had great service Taylor was wonderful and answered all my questions.. go to high life
High Life equals My Life! I freaking love Brittany! Anything you need shes got you covered! Love yall
Great selection friendly staff and a large selection of glass pipes and vape products
Purchased 2 new coil for a new pod system that I had recently purchased there also. When I replaced the coil 1 of the 2 new coils was bad. It would not even register on the mod. I call the store the same day and was told by an employee to bring it back and it would be replaced. When I came back 2 days later I was told that because it had been opened it could not be replaced. How am I supposed to know its bad without opening it and trying to use it? I wont be returning. Its $5, you lost all my future business over a $5 coil.
Amazing customer service! Great place to get your juice and vape needs from! Makayla was excellent help!
Great selection and friendly atmosphere
Taylor was awesome. Answered all my questions very helpful.