People were a great help. Im will do my business there always now.
Really nice people... Im from this town and its really just not the place it used to be.. not there fault I guess times change. Great stuff helpful staff. 👍
The gentleman that helped me was so patient and laughed with me . Thats the kind of service I truly enjoy.
Always fast friendly service. Good prices. With 7 cars and racecars we are always in need of something and either they stock it or can have it the next morning.
Awsome employees they know thier stuff kinda price over the other stores in shelton wa. But they help me a lot
The crew at the Shelton location have always been able to help me everything from plastic tabs to electrical connections
Great prices on parts and the employees are very helpful!
Employees ignored my existence and had no idea what I was talking about when I asked for something super common
Great workers, Zach and Sean thank you so much for all your help and knowledge. Its rare to find such great customer service like that these days.
A great place to head for, if you are in Shelton, or even nearby, and find yourself in need of auto parts; or if you are in the middle of a DIU job!Located right downtown a block over from Railroad Ave, and near the Post Office, this fully stocked parts store has what you need, or can get it quickly for you, and adheres to its namesake- as cut rate parts.Staff is knowledgeable, nice and usually in a helpful, courteous manner; they can attend to whatever need you might have- from finding lug nuts for your wheels to ordering a crated engine for your latest hot rod project.If you know Shelton at all, you know it is a town full of classic and show cars; Cali is jealous of some of the mint condition show pieces here! When you need a specialized part for your project (dont forget to CHROME IT!!) youll save a lot of hard earned cash here!A little music in the sale shop area would be nice, but for anything auto necessary for getting your ride back on the road again, or ready for the next car show, make sure to head to this store, and save time, frustration and your hard earned cash! Be sure to bring along your mask, and Be Safe, everyone!!
Smart & polite, easy to find products shelf layout. 👍
Good deals on new parts! These guys have saved me a lot of $! They literally came in at half price of 2 of the major corporations they compete with! Buy Local and support stores like this one
They put my new windshield wipers on.
Saved me 100 dollars, the dealer wanted 40 dollars each for three glow plugs forMy tractor they cross referenced them and I paid less than 9 dollars each.
Always great service
Great accurate help lives here
Very good customer service and helpful
Good oil selection
The guys in the store really nice very willing to help put a light bulb in my car
So for my birthday last August, my mother bought me these batteries from Cut Rate. These batteries were in my little mini that is bagged and is my weekend driver only. Since its not my daily driver I stored it for the winter like I always do. This is my first of Optima batteries Ive always heard that they are some of the best. But long story short my mother passed away a little over two months ago and I cant find the receipt. So I went back to C.RA.P to see if they would replace them, and they pretty much called me a liar. I told them that I didnt have the receipt and they were the ones who installed it for me. The guy behind the counter said that we dont install batteries here and that they wont replace them either.
If you ever pass through a small town on Sunday night with everything shut down around 8pm and your car dies (it is Toyota Rav, its not supposed die, yes who would ever believe at our age) and you have to pay over$80 for motel ( is like none start hotel ) you would think how are we going to get home. No fear, CUT RATE AUTO PART is your savior, we got the car towed to the store, we bought the battery from them and they came out in the rain and installed for free, and we were able to get home. Great people and Great service, THANK YOU very much for your help !!!
Good business
The best parts store in town
Open till 7pm and almost always have what Im looking for a great price.
Amazing service these guys are no joke willing to go above in beyond if anyone asks me where to get parts Im sending them to cute rate. Thanks guys.
Got what I needed no problem
Good service and helpful staff
Great help
I bought plug wires,dist cap,and rotor. The service was outstanding thank you
Always knowledgeable always helpful
Ot was a good experience
Staff are helpful. Local fellas will get you what you need.
Amazing service!
These guys great help
Awesome!
Excellent Customer Service! Awesome Auto Parts Store!! TY for much for helping me May 30, 2017. My radiator blew, and I had to get home to Oregon. This store had a man patch my radiator with a kit I purchased from them. It was my 63rd birthday, & I made to my home in OR that day!TY Again so much!!
I LOVE C.R.A.P. and the employees that have been there for years have REAL knowledge about vehicles... they CAN HELP YOU (beyond what their computer screens tell them like the help you find anywhere else these days) any price difference is SO worth it ...if any!! Thanks for being AWESOME, guys!!
Great place
Knowledgeable, nice, courteous, respectful folks. Quality products and fair and reasonable prices. Would absolutely choose this place over the generic big chain auto stores. Thankful that places like this still exist.
Just left Shelton location from trying to return a hub assembly kit that I no longer have use for. I had cash receipt in hand but it had been over 30 days. So now Im stuck with $100 of parts I dont need. And why cant they take them back? Still brand new. Box never even opened. They could resell it the same as the other items. Just annoying & dumb policy for an auto part store. I then offered the items to a friend who runs a mechanics shop. He wanted nothing to do with it. Says they only sell cheap garbage there and not to trust anything from cute rate to hold up very long on my vehicle. Scary thought.
Good service, high prices but sales people informative
Shaun knows a bunch about cars and is a great tool guy, he deserves a raise
Good parts/ prices & smart staff.
They rock most days :) Theyre great rrally
I have spent alot of money there and one day i needed to return shock spacers that cost 42$ and they would not because the package got wet, and i had a recipt too. staff is rude
Love the guys there they know what they are doing..... great manager.Lacey store is a great place to go to..All of them Elma, Lacey, Aberdeen and Shelton
Nice and friendly staff very professional no waiting as soon as you get in the store they say hi and theres no waiting in line for anything there real quick and I enjoyed the stories very much so very hard to get held back just like they have provided usually theres lines in other stores as that such
I purchased windshield wipers and an air filter. The young man found exactly what I needed and installed the wipers for me. The only thing that would have been better if he showed me how to take the filter cover off so I could change It!
They get it right way more than the other guys! Friendly, and if they dont have it, theyll get it fast!
They know how to look up the right parts you need
Very nice ppl, put my wipers on for me and answered all my questions.
I get a lot of my auto parts here at cut-rate there great store great service and good prices
Fast, efficient and friendly. Took time to thoroughly inform me the details and comparison of the item I purchased.
A M A Z I N G PEOPLE .. GUYS & GAL ( SARAH) AWESOME.. JUST REAL PEOPLE.. AND THATS a rearity these days
Extremely helpful and got exactly what I needed and showed me how to put the trailer hitch on and take it of
These guys are some of the most helpful parts guys around .
The best customer service and low prices. I will always recommend. If they dont have your part, they will order it for you
They have the best prices for most parts and have a large number of items that other stores would have to order for you.
Always best service, and usually best prices too.
Always get me what I need, even when its hard to find, I appreciate someone else who knows where to look calling around for what I need, takes away the part I hate most about getting my repairs done.
Good prices and great people
They have those things you need
From a professional viewpoint, service is excellent and they have have pretty good coverage.
Nice people
Great place to get auto parts
Not as fancy as the national chain stores but I always find what I am looking for.
They are always incredibly helpful and service-oriented! Highly recommend.
Best prices and customer service in town
Good service. Great counter people
Reasonable prices.
Prices a little high for the name of the company
Awesome service!!
Very helpful staff!
Great customer service!
Best parts store around
Asked for a bulb,had a sample... Still got the wrong part
They meet all my car care needs.
Excellent 👍😀
Good prices like a Napa with better prices
What a JOKE had to return the same part 3 times cause they kept ordering the wrong part an even after taking the part off my car in with me they still didnt get me the right part. So after 5 wrong tries im Getting a refund & taken my business else were. Just because Im a female doesnt mean I do t know what Im talking about FYI
Good prices and knowledgable
They care, they help you find the item, you ask for
Very helpful and knowledgeable and curtius
Orders parts for my blazer they said parts would be ready in 24 hours I went in to pick up parts and find out THEY NEVER ORDER the parts.
Very helpful staff
Helpfull and get you in and out!
Superb service as always!
Had to replace headlights and they were very helpful.
Gave me a part I did not want or need and then charged me for it! Last time I will ever go to this establishment.
After the initial wrong part, I got what I needed at a very good price.
They are helpful and quick.
Good part stored for local
Best auto parts store in Shelton.
Nice selection
Only parts store I use. 28 years now!
Found the staff to be extremely helpful
Always have what I need
Everything i needed and they had it all at a low price of $42.👌
Helpful auto specialists.
Very helpful