Made appt for 4 wheeler to be serviced and valves checked. The appointment was for a Saturday. They said you can bring it in earliar in the week and we might be able to get it done. Dropped off on Tuesday and got a phone call the next day at 1130 telling me the 4 wheeler was all done and ready. Very fast reliable service with a great crew to match. Thank you!!
Buying 2 new bikes, couldnt even get a callback... Awesome service. Ended up buying from Handos. Good business
Good work ing at getting going thanks
A few years ago I called ahead to see if they had a ramp to offload my motorcycle out of my truck, even though i wasnt a regular they were totally cool with letting me do so. Simple things like that go a long way and now we stop in every year we are back in Sheridan area and get our ORTV stickers or branded merchandise. This last trip i had my side by side regular service done before we went on our vacation to the big horns. Had a little issue with the regulator sticking and stopped in to make sure everything was ok to keep operating and thsy were very knowledgeable and helpful. If i didnt live 8 hours away i would be buying my macines there.
Always helpful. Great product line. JHM
Great service an friendly staff!
Chad the Owner of Peak Power Sports was Very Good to Deal with . His follow through was Very Good along with his Customer Service being complete to his word for times and up dates when things would arrive.I would definitely purchase from them again.SincerelyMike MaguireFishtail Montana
Lots of good stuff and awesome staff.
I purchased a new Polaris 570 ATV in late 2018. Unfortunately I was hurt in an accident which limited my ability to ride the machine for a year. I also somehow lost my title following my accident and the office ladies went to work and managed to get me another title through Polaris which took a lot of work. They were nothing but helpful. On calling for my free service checkup and oil change in June 2020 management immediately scheduled me in. They were courteous and helpful and I will gladly go back to them for a new purchase or service. Al Winters .
Was a friendly place to go to.
Great product. Top notch service. Amazing new owners!!!!
Peak Power Sports is an honest, reliable & superb servicing Dealership! They treated me better than the dealership I bought my Yamaha YXZ 1000R from. Id recommend this business to anyone looking for fair deals & services!
Peak Powersports were very good to deal with. We bought our new Polaris ranger with no hassle and we got everything they promised. The dealer was friendly and knowledgeable. Thank you!
I had a very pleasant experience with the entire staff at Peak. Randy is extremely helpful, patient and knowledgeable on all Polaris models. Bryan in service went out of his way to get necessary repairs made to my General and get me back on the road when I had a warranty issue that disabled my machine.I highly recommend Peak Powersports.
I would like to give a shout out to the staff at Peak Powersports! They always go above and beyond to provide first-rate service. As a fellow business owner in Sheridan, I can attest to the importance of customer service. I look forward to doing business with them for many years to come, thanks again!
Good people to work with. Bought a roxor, they took good care of me.
Grouse Mountain Environmental Consultants recently purchased a UTV from Peak Powersports. We were very impressed with their service and how quickly they were able to add the cab and additional accessories. Our office will definitely work with them in the future if we need any additional UTVs.
The staff at peak is professional and extremely helpful. bryan in service does a great job of getting you in when you have any work that needs to be done.
Peak Power Sports, was looking for a General. Great attention and service. Good deal. Stop in and see Randy.. . . Steve
Peak power sports is an amazing company to work with ! Not to mention their top notch customer service, will be a longtime customer for sure !!!!
Everyone was friendly and helpful when I was looking to buy a new side by side. Would buy from them again Gary
Very pleased, fast deal and great salesman. Ask for Randy.
Great place! I really enjoy my 2018 1000xp sportsman!
Randy and the crew at peak really took care of me on the sale of my new polaris. I can be a pain in the but when buying a new toy but they were very helpful and patient with me. For that, I am sure to be a repeat customer in the future. Love the new polaris!
They r awesome and take good care of people
Peak Power Sports supports our community riding area (Three-Poles). Randy & company support OHV events in Northern Wyoming!
A good place to find parts you cant find anywhere else
In bought my RZR here and it was a totally pleasant, hassle free experience. Friendly, good service.
My visit was to return an item. Upon receiveing my refund and after obtaining information as to where I could go for street bike info. and parts I found the visit was very use full . The staff professional.
The women working were super unfriendly and not very helpful :( I was pretty disappointed I brought my daughter in for a new helmet asked if they had youth sizes they said no I asked if they thought a womens small would fit. The one lady handed us q smqll and walked off. The blonde girl behaved like we were a complete bother to her. The gentlemqn in there was very friendly however.
Great variety and customer service. Very knowledgeable staff.
Great Job Great Service Kudos to Brian service manger
Great people plus they know their stuff
Awesome selection with amazing, helpful, and knowledgeable staff.
---OPEN LETTER TO PEAK POWERSPORTS---I preface this as a group statement, myself and 11 others got together to write this review. This has been a long time coming and should have made this a while ago - We have been a long time customer of Peak Powersports and before that with Big Horn Power Sports, and I have to comment on the management. When it was Big Horn Power Sports it was mediocre at best (With Earl), now with Peak Powersports it got better at first but now its atrocious (With Matt).The day to day folks there are usually great, I want to point out in particular the sales people there Randy and Nicole, those two are always friendly and can answer our questions. The front counter girl was good as well (cant recall her name). The service and parts department used to be great as well, a couple of guys that unfortunately dont work there anymore (Tim/Vince) really knew their stuff and would go out of their way to help. Where did they go?Now when I go in there is the new people who just seem to be young and not experienced. Thats not necessary their fault but you gotta know your business if you want our business. When I go in now it seems there is always a new face working there, why cant you keep good people working there? On my last visit I was informed that two mechanics had just left as well. Turnover in this place is rampant and the only thing we can point to is management. Now we all agree we just ask Randy or Nicole for help.Ive spoken to Matt on a few occasions and he always seems very knowledgeable, but arrogant and cocky. One of our wifes wont even come to the store anymore, he made her very uncomfortable with his remarks. She said he overheard him tell another employee he was sick of talking to us because they never buy, but have plenty of questions and its wasting his time. Spending that kind of money for an item is a big decision for us, Im not apologizing for asking questions and taking our time. I personally get better answers when I speak to Randy anyways. I have asked Matt who the owner is and I got mixed answers, one answer was he was the owner and the second time I asked I got it was a group of people - which is it Matt? I also know Matt runs/owns Midas in Sheridan and I have never been a customer there but, from what I hear its about on par with Peak Powersports, heavy turnover, piss poor management, and usually decent work.I hope someone reads this that is an owner the people of Sheridan want them to succeed but they obviously need new a new manager. How can the turnover be so much and the owners/manager not be held responsible? Are the owners blind to good people leaving? How can a manager speak about customers this way? Back this summer I heard Peak Powersports had a racing Razor - and Matt was the driver. I was interested in this and when I asked about it I learned they where participating in very few local races, and that most of the races where in the Nevada desert. How can you be a owner of a business, a manager of another, and a driver of a race car several states away? Wont something take a hit somewhere?We want people to know that we want a change and we want good people in the store to help us. We want Peak Powersports here in Sheridan, but we want change. We feel we have given Matt plenty of chances, but it hasnt gotten better ----OWNERS whomever you are - we are counting on you to make changes!
Bought a brand new RZR 900 Trail from them 3 weeks ago, took it in for a recall and break-in oil change and when I came to pick it up they didnt charge me for the oil change and said we got it this time. I got out to look at the oil filter, they didnt even touch it! I will not have my rzr serviced there ever again. They are liars! An extremely disappointing experience! I will be putting a word in to Polaris because I know if I was them I would not let a dealership represent my product like that. A terrible way to run a business! Handos would of never done such thing!
Great service, friendly staff.
Hit our tent on Third Thursday and said nothing. Bad manners.
They did some work on my motorcycle which was wrong and it ended up costing me more money
Did the worst job possible on my fork seals
Great deal on a sled!!
It is so amazing i love it
Great service
Nice folks
Large newer building
Expensive
Pious pious