Cody b was professional friendly and very helpful. I would definitely come again and recommend out of people to come as well. Its the place to be for your cars or trucks or motorcycles.
Great customer service. Quick transaction. Always reliable. As of 8/29 note the MAIN entrance is currently blocked (when entering from parkway)
My niece had a battery problem. I am not a. mechanic and her car was in the garage. After almost an hour of an inept uncle, we finally removed the battery and I drove to AutoZone, Sherman. I walked in and one of the young clerks noticed my burden, took the battery, checked it, told me it was virtually dead, quickly replaced it, carried it to the car, and put i in the trunk. It took 20 minutes for the Pro at AutoZone and almost 2 hours for the non-pro to install. Thank you, Auto Zone
The guy that checked my battery was very curious, he also changed my battery out, Im was very appreciate
Had no problem changing my battery
Always get good quick help.
Was desperate for a battery for my car as it kept dying when I turned the car off.They had the battery in stock BUT was told they would NOT install the battery in my car!
They were helpful with my business, however if you want to feel safe doing business here I would not recommend visiting this location. Only one employee was wearing a mask incorrectly, the rest were running around the store unmasked. Customers were not encouraged to wear a mask by employees and as I was in line someone came in completely unmasked. This is very frustrating given our current circumstances with this virus, this is also completely unprofessional and unacceptable! I am high risk and if I contract this virus because of some poor and lazy business practice because of these folks shame on them!!!!
Needed a new low beam headlight for my car. So, I checked the process out on YouTube and decided that I could perform the change out myself. Went to AutoZone, told them my year, make, and model and they sold me a headlight. I then went home and tried to install it. Unfortunately, it was the wrong one. I had to return to the store and obtain the correct headlight. They did so quickly and efficiently and I was on my way back home in a few minutes. The replacement works fine.I’ve used this auto parts store several times over the last 6 months and they’ve always had the part I needed in stock. This was the first time an error was made. I’ll still use them the next time I need auto parts.
I needed a thermostat and wasnt sure which one to get. Brian helped me get the one I needed and was very professional. Excellent service!
Had to get stuff for my kids go cart and they had most of the things i needed
EXCELLENT one on one service which I honestly did not expect, especially being a 60 yr old female. They were great.
They go the extra mile to help people. They made sure I had water and came and gave me advice without being asked for it. And lent me tools I didnt know I needed yet. Thanks guys. Yall are awesome.
Rude not nice my accounter man just run off and didnt even ever come back what kind of business is that just trying to get an oil filter they are rude when I did get a counter person the old filter was nearly $10 that is messed up
Friendly staff, easy to get parts.
Always helpful. The employees have not looked displeased when I ask them for assistance even when it comes to joining me outside to take a gander at the old box on wheels
Be careful with online orders for pickup. They will say it’s already picked up and steal your money.
Friendly and knowledgeable staff. If you need parts in a hurry its the place to go.
Awesome helpful associates and counter help. Tell them what you need and they pull it up on computer and show you picture of item to make sure thats what you need then get the item or show you where it is on shelf. Fast and accurate checkout
Very nice store.
Had what I needed for my old car.
Taylor helped me to replace a light bulb.An awesome guy!!!
The parking lot is inconvenient
Good customer service had what I needed was a quick in and out trip.
Had my parts in stock. But prices are way up.
The only auto parts I shop at!
Everyone was polite and very helpful great service
Always helpfull
Will went the extra 10 miles when it comes to customer service. I was having a car battery crisis, he really helped me out. Thank you so much!
Got stuff for my new Truck
The employee really know what I was looking for.
Usually have what i need. Quick in and out.
Love the helpful guys at these stores in sherman and denison, I will do my business with them over Oreillys any day !!
Easy access, helpful knowledgeable staff, and affordable prices.
Update hours. They close at 10pm.
Super friendly and changed my battery very quickly! Awesome customer service!
Excellent customer service 👏
Very helpful
Staff is very friendly and help figuring out the differences between your different options. They help diagnose my car battery and helped me pick out the most economical options. Thanks again guys :)
Regular parts house. Nice helpful staff
The manager was rude.when I was talking to hi. About a part
I didnt go in
Joshua did a great job helping me out today! Not only did he install my windshield wipers and explain to me the details of topping off my coolant... He also gave me some Nifty advice for keeping my windshield wipers from freezing to my windshield while up North this coming week.
I was from out of town and although they were extremely busy they fixed my problem at no charge. I was so grateful I purchased the seat covers Id been putting off for a long time. Good people, you just have to have patience as they are extremely busy.
Thought I was gonna have to pay over $50 for a fuel and reservoir cap @ the dealership but the guys @ Auto Zone took care of me for less than $35. These guys rock*^!🤙👉✋👍👊🤓
Great customer service. Always helps me figure out the issue Im having with my vehicles.
Im not a mechanic
Togreat customer service
Good and courteous service, knew their systems and policy. Doing an oil change and they ordered the air filter they didnt have and put the oil and oil filter I needed on hold. Did all this over the phone in less than ten minutes, all I gave him was the make model year and liters of my car and he was able to pull up the specifics needed on his systems pretty fast. Everything I expect from AutoZone with no wasted time.
They always have what I need.
Employees are kind and helpful. Found what I was looking for promptly with their assistance.
Autozone always have been reliable for me, their rent a tool service is amazing and loyalty card comes in handy for every 5 purchases of 20 or more you get $20 off your next purchase
Good place to find parts and accessories for you vehicle. Customer service could be better..
The two guys who work the counter here are blatantly lazy and openly rude. I went in with my girlfriend during the torrential downpours today. Neither one of them turned to look at us/greet us. We walk up to the older gent and ask him about a serpentine belt and he looked offended that we interrupted his extremely important discussion he was in with his coworker about boats. Jokingly, we asked them if either one of them could help us put it on in the rain. You have never heard someone answer so fast! Not on that car Miss the old days when people would just help ya and not complain the whole time...
Really very lovely people, extremely helpful. Read an error code for me and helped me figure out what was wrong.
Vry nice, they helped us
Ive always trusted AutoZone. They never let me down. Reliable service for over 13yrs now.
Service was slow at first. Finally when did get help, it went well and service was good. Had help putting hubcaps on car after buying from store. Probably will be back.
Helpful employees even for women in dire need to seek help with their cars. Respectful place n business
Had to reorder parts for truck. Not a problem, will pick up tomorrow am
The person that helped me was very friendly and helpful.
Very helpful and they will diagnose a engine warning light WHILE other “Red” store won’t because the local mechanics frown upon it.
They gave me the wrong part when I had my truck in the shop.
Friendly staff
They were so helpful and treated me like a queenThanks for the fine treatment
Used to shop here religiously and always bought the lifetime warranty products when available but the last two times I went there for a replacement they had dumped my history.They offered to sell me a new part and both times I said no thank you Ill just go to OReillys instead.
Great it was raining andthe gentleman put my Wipers on for me. I didnt get his name he wore glasses he was attentive and Nice thank you once again.
Great store, lots of selection. Friendly staff. Easy access.
The employee helping us was very helpful and friendly
Our experience at Auto Zone has always been a good one. However the service we recieved in Gainesville Texas was above and beyond anything I would have ever expected. Especially so close to closing time. The young man, I think his name was Charles, was beyond helpful and really saved us on our drive home.
Always get good service here and the prices are nice.
Best place to buy auto parts and most friendly people will always take care of you
Good place them seem to know what they are doing.
Helpful
My daughter and my grandchildren went to this auto zone while I was in the hospital. She needed help with her a/c, the manager turned his back and walked away. Next man up to the counter said he could sell her the freon but could not help her with putting it in the systemSaid it was a LIABILITY ISSUEIts only about 100 degrees so no big deal to themIT IS TO ME
NEEDED PARTS DIDNOT HAVE HAD TO ORDER WAS NEXT DAY BY 9 30 AM
Grate staff
Sometimes iffy. OReillys sometimes has the better deal, and sometimes Auto zone is your best.
I always buy parts good
Went to get a bulb for my back blinker and the manager was completely rude I may have not known exactly what type of bulb led etc I needed but they way he acted towards me was very unprofessional. I have been an Autozone customer for years but not anymore I will be going to Advance Auto.
The man who helped us was incredible rude, and short-changed us.
Helpful customer service
Just a return with receipt, went great
Super helpful! Great service
Nice job
Didnt have the wiper blade I needed. wasnt very helpful at all
Its a good place to get car accessories
Good selection of products for you auto and good service.
Great service, fully stocked, knowledgeable employees
Tested my battery for free was pmly loose cable and no chargr
Love it better than Oreillys and cheaper
Friendly staff and they know their stuff!!
Great people great prices, ever have an issue get with Tommy he will make it right
Went there for a mild issue with coolant and was called an imbecile
Jack with his ac claim is a cry baby. Its a parts store not a shop. They sale you parts which they do well. You cant be mad bc they dont want you to try to sue them saying they messed up your ac system. There are many reasons an ac system doesnt work. The pressure switch, low Freon, bad clutch, or another bad component in the system. If you are sure it was only Freon then you must have the knowledge right? You fix it, if you cant, take it to a shop. There job is to sell competent people parts and offer advice. They do this well.
Friemdly and can tell me exactly where to find what Im looking for. Quick check out.
Good about helping a customer out anything
Friendly and informative
Great place to get car parts