First installation was in wrong location, that cost about $300, relocation also incorrect even though photos were provided, then the height was too low for my vehicle, so they added a newspaper bin to raise the mailbox, final cost for this mailbox was $1,000…..at no point did the owner attempt to own his mistakes. $1000 mailbox. Two stars because they were otherwise very polite nice folks…
Outstanding customer service! Took my very old (same brand) mailbox and attached paperbox since it had been slightly smashed and I had broken the key off in the lock and couldnt get in.They took care of me right away. He had to drill out the door in order to open the box and remove the paperbox. Let me tell you it took quite a bit to open the mailbox - a real testament to its security!We decided to keep the paper box so he straightened it out and it mounted right on a new mail box. They put some real quality house numbers on it, a extra set of key blanks and I was on my way.Very friendly and helpful people.Plus, the new mailbox fit perfectly onto my metal post and bracket and it had an updated, even more secure mail drop. Highly recommended.
Would suggest anyone to use Mailbox Solutions, they have been very informative in letting us know what to expect. Our neighborhood has now upgraded into an extremely great looking multi unit mailbox, knowing our mail is secure.I really appreciate all the help from your staff on getting started.Thank you so much, everyone is very happy that we have finally corrected an out dated ugly looking mailbox system we were using.
We had kind of a complicated problem replacing a mailbox with peculiar sizing and needs, and finally found Mailbox Solutions after a few months of reviewing options. Im so glad we did. The ordering was easy, delivery very quick, and the customer service part of it was flawless from the first discussion to the follow up after we installed. Having the push button lock is also very secure and makes it all easier to manage. No more keys to give out (and lose). Would highly recommend and we will definitely use again.
Mailbox Solutions made it so easy to arrange our new, locking mailbox! Id been procrastinating getting this done because I was worried about the time and materials to install a more sturdy post. All it took was for me to ask if they were able to do this for me. Their time and cost were significantly lower than what it would have required for me to do it myself. Oh, and the house number add-on was sweet and worth it, too! Me and my family can now go out of town for a couple days with extra peace of mind that our mail will be safe and untampered.
We purchased our mailbox 18 years ago from Mailbox Solutions. Recently, it was damaged during construction of a new house in our neighborhood. I called Mailbox Solutions, and sent them photos,. They promptly responded to us with solutions on what they felt needed to be done, along with a quotation for the repairs. The repairs were done within just a few days! It was a pleasure to work with Danell, Paul & Jeff. We would highly recommend Mailbox Solutions! Their products last a long time! Thank you!
Fantastic product. I’ve researched local box stores and the internet. Mailbox Solutions is full service from showroom to installation. I’m very happy with the excellent after the sale customer service and the superior product.
When we decided to get a locking mailbox, it was very apparent that Mailbox Solutions was the place to go. The quality, value, and service was unparalleled compared to the cheaper versions at the big box stores. And when the boxes were installed, it added instant curb appeal. And now, were not worried about our mail being stolen or having to deal with going to the post office to get our mail from our PO Box.
New owners were very friendly. I love our secure mailbox and recommend their product wholeheartedly.