Very easy experience. Salesman Sean was very accommodating and had us try several different mattresses. Told him our budget and about 20 minutes or less we were done. I would recommend.

Rob is a liar. Dont trust him. My wife asked him specifically if the loan was truly interest free for the entire life of the loan and he lied and told us there isnt any ever. We asked 4 times to be sure. He said there isnt. 29.99% apr after the first 6 months..... thanks Rob.

My girlfriend and I went to the showroom yesterday and met with Shawn. When we walked in he greeted us politely and asked if we would like him to show us our mattress match based off our preferences. We went through the motions and Shawn was very knowledgable about each product. After we knew the selection the computer offered we still decided to shop around and look for lower rates or a mattress we thought would fit better and shawn encouraged that ( not pushy or trying to lead you to towards anything you are not 100% sure about). He was very patient with us as we were there for around 2 hours, and then we finally came to the conclusion. It was the #2 ranked mattress in the computer based on our sleep preferences that we were shown in the beginning. As we spoke in the beginning he recommend that but I was trying to find a Similar mattress for less cost. At the end of the day if we would’ve listened to his expertise in the beginning it would’ve been a 10 minute ordeal rather then 2 hours. He’s a very trustworthy, knowledgeable, polite, and patient person. I’m extremely pleased with my mattress firm experience, I would highly recommend anyone who asked to go speak with Shawn.

Your sales lady was very knowledgeable and made it very easy for us to pick out the right bed . ToniAnn is very good at her job and I would send anyone there that is looking for a bed. Because of her I am sure we will be very happy when we get our beds. Thank you for all your help

We had the BEST customer service experience ever at this mattress firm and to think we almost went to sleep number or bobs. Thank goodness we stopped at mattress first before making that final decision because not only did we get the best deal and the most comfortable mattress, but met a great person. Thank you so much.

Waiting on my mattress currently but I can tell you the Shirley location has an amazing employee. I don’t remember his name but he was super helpful, nice, and accommodating. He really is an example to follow for any customer service.

Bethany was so very helpful with our mattress purchase and is very professional. I think her job can be extremely difficult and she was very helpful with her options to help with sleeping comfort issues. Thank you Bethany. I hope we are happy with the choice we made.

Our Salesman Robert Wozniak was outstanding!!!! He made sure all our questions and concerns were answered and any information we needed he had. He did not push us our hover over us as we looked but was always around when we needed.

Great help. Super fast got what I wanted and was out super quick.

We really had the best experience. Phillip helped us find a mattress perfect for us. It was quick and painless and we left with our mattress the same day !

Needed a new firm mattress for my back. Explained to the lady my back situation and exactly what I was looking for. ToniAnn understood exactly what I needed and was able to narrow down the mattresses that fit my description and comfort I was looking for!!. ToniAnn was very helpful, kind, knowledgeable and professional! I am very pleased with my experience with her! Thank you!

Salesman was really great. Helped me promptly. Found just what I was looking for .

Rachel was very knowledgeable. Which, we were both very happy about and satisfied with. The bed will be a nice upgrade and very comfortable. Cant wait to sleep on it.

My salesperson went above and beyond her job requirements. She was very bubbly in her personality, and very helpful in helping with my decision. You have a good employee in your company, and she should be commended on her good consumer interaction. 😎

The salesman was so patient and kind, gave me so much information that help me make my decision. Thank you

Jodi helped us. Tremendously knowledgeable about the product. She wasnt pushy showed us all levels listened to our pain points, and was able to make suggestions at various price points. We left but came back within minutes because we knew we had all the right info to pick what we needed. A note. This store is definitely COVID compliant.

Very attentive rep from time we walked in till time we left. Answered every question without hesitation amd was able to get us exactly what we needed at the time we need it. Not to mention great price.

My husband and were looking for a replacement matress. Ours is 2 years old, but it is too firm and we were having a hard time finding the perfect matress. After going to multiple different stores we finally met with Brian. He was incredibly helpful and got us into the right matress. The best part was that we didnt feel pressured or rushed to make a decision. I would definitely refer others to Brian.

Short version:Incredible experience all around; could not recommend this place more.Long version:This was mine and my husband’s first time buying a mattress, and I went into it feeling a little overwhelmed, but Joseph (the sales associate who helped) us made the process so easy from start to finish. He was available while also giving us space the whole way through and didn’t pressure us or try to aggressively up-sell us, which I really appreciated. He answered all our questions knowledgeably and gave us all the time we needed to decide. We ended up with a great mattress that fit our budget, and I feel we got a good deal as well.They delivered next day, within the first hour of the projected time slot. The delivery guys were efficient and respectful of our home. They wore protective boots on their shoes and worked seamlessly. The whole process was fast and easy, the guys were in and out, and they took away our old mattress and box spring which for us was great because we have a small space and nowhere to store them even temporarily.Literally this was one of the best sales experiences I have had. I’ve worked in customer service for a long time, so I know how it should be done, and these guys were all amazing. Great team here.

Thank you Robert!It was another great shopping experience; friendly, knowledgeable and helpful.

Great staff toniann was super great !! She helped me with everything from comfort to price range !! Very happy over all !!

Great Experience- Zheke was friendly and knowledgeable. We got a great deal and we are excited to try out our new mattress. Love the 120 days that we get to decide if the mattress is right for us! It’s a win-win!

Very pleasant staff, the gentleman that helped me wasn’t on the clock yet and still provided great service.

Expert salesperson!! Plenty of variety to choose from. Good guarantees and warranties.

Toni was very helpful and honest while trying to find the right mattress and box spring set up. Found a great black Friday deal as well

I went in the shirley store asked for bedframes they were very helpful. Within fifteen minutes I was i and out with 3 bedframes. Thank you.

I have he a good experience and great service! Very knowledgeable and respectful, responsible sales person

Jaime Morris made buying my mattress an easy thing. He helped me pick out the perfect mattress for myself. Very helpful and easy financing, and will get my new bed in 2 days!!! Cant wait!!!

Paula at the Shirley location provided timely and helpful advice regarding the purchase of a new mattress. She let us know all the important information regarding the products we were looking at. Paula was extremely attentive and she listened to all of our concerns with a great deal of patience. I was very thankful that she explained which products would suit our needs best. She had a caring approach and she is a true professional. Please accept my gratitude towards her and the delivery personnel for their speedy and efficient services. We were able to pick out a bed the same day able to complete the transaction within minutes (and at a great price!). Thanks to her attentive and alert presence we were able to sleep comfortable within a day.

Great service

I went into the store expecting to just look for a mattress and was a little overwhelmed. The store manager, Paula came right over and offered to find my exact feel for a mattress and was able to find something in my price range. She was very patient while I tried deciding what I liked. I didnt think I was going to find anything but I walked out with exactly what I wanted. Excellent customer service and would definitely recommend!

Went in shopping tonight for a bed for my mom and Paula was AMAZING!! She was so helpful and sweet. She got us a fantastic deal and we saved a few hundred and got my mom a great bed! I would highly recommend going in there and asking for her. We left there tonight with a great bed and extremely satisfied with our purchase. Would definitely shop there again.

My husband and I went here to purchase a new mattress. Paula, the manager, was so friendly and extremely helpful with finding a good comfortable mattress within our budget. She was exceptionally informative and helpful. If your looking for a mattress, I would definitely pay a visit. You will have a great, easy, stress free experience and wont be disappointed. Thank you so much for all your help Paula!

The store rep(Sim) was eager to assist. He was helpful although I didnt make a purchase. His knowledge of the mattresses was impressive, making my decision for a future purchase at this store favorable.

Very knowledgeable, genuine associates. Took time to explain the benefits of each bed, and helped us pick our dream bed

I had a great experience at this store. My consultant was Paula and she made my family and I very comfortable, educated and satisfied. She let me try different mattresses until I was ready to choose. She also has a great personality. Very welcoming. Thanks Paula!

We too enjoyed the no pressure experience and helpful guidance of Paula. We were not led to one product or another for some pricing purposes. But had explained to us in detail the benefits and options of them all. We are looking forward to our new bed. So if your shopping for a new bed, certainly consider this store and manager in Shirley. Oh yeah, and the ceiling is painted a nice rust color. 🙃

Professional associates very knowledgeable, great prices. No high-pressure sales, which is a big plusDefinitely would recommend to a friends and family.

Sales persons were very pleasant and gave us valuable information about choosing the right bed..Financing was easy..patments didnt break our pockets!

Jim was excellent!! He got me everything I wanted and he was very knowledgeable and friendly!! It was a great mattress buying experience and I strongly recommend them!

Went to Sleepys in Shirley. My wife and I spoke to Paula who was very helpful and patient with us in picking out our new bed. We could not have been happier with her attention to detail and her determination to make us happy. If you are about to make a new bed purchase, I strongly recommend you go see her first.

Robert and Joe were very friendly and helpful. Thanks again!

After shopping for a mattress at Mattress Firm, Shirley, I was pleased with the individual who helped me choose the perfect one. I was shown an entire range of mattresses, both quality-wise and price ranges. My first mattress was a firm Stearns and Foster, and I had a hard time deviating from that choice. I was about to go with that one, and then I tried again the Simmons Beauty Rest Bay (firm) which happened to be half the cost, but equal in comfort for my back issues. Thank you Matt Page.

My husband and I just recently purchased a king size mattress and box spring from the Sleepys in Shirley and we were more than pleased. We havent had a pleasant experience with a big purchase like that in a long time! Majority of the time, we hate going into places like car dealers, furniture stores or other retail stores because the sales people are right on top of you or very pushy, looking to make a sale. Not here! We worked with the store manager, Paula, and she was the epitome of accommodating and professional. We actually came in earlier in the day, couldnt make a decision, left, went and shopped around some more, went home and did some more research online, and low and behold, returned right back to her the same day to complete a sale. She was far from pushy, answered our fifty million questions, and even after the sale was complete, still gave us her time to answer more questions we had about pillows! She was very pleasant and personable as well and really worked with us to make sure our needs were met. We will definitely be going back in the future for all other bedding purchases! Thank you Paula!

Zeke and the guys were wonderful!!I left outta there very excited!!!

I purchased a mattress from Joseph Graf in your Shirley location. He fully explained the quality And differences in all your products. Extremely knowledgeable and most patient. Very positive experience and will be back and definitely send my family and friends only to joe! Thank you!

Just purchased a Serta at this location. Jeanne was very friendly and helpful. She provided a no pressure and practically painless experience. I 100% recommend anyone in the market for a new mattress to stop in.

Very good experience in this store this was my first time here and i can say I will Be back and recommended people here Charles Gansky definitely knows his stuff and help me pick out the perfect bed thats fit me so ignore your in the Shirley area definitely worth dropping in

We had the pleasure of being led to the perfect mattress by Lauren. She was upbeat, helpful and knowledgeable. We will definitely go back to Sleepys Shirley Store next time we need a mattress!

Mike was extremely knowledgeable, helpful and courteous. He helped me pick out the correct bed.Thank you.

Ezequiel was very nice and helpful

Very friendly people.....willing.to work hard to find you exactly what you are looking for at a good price.

Topnotch experience from Mattress Firm!Charles was very professional and helped us with all of our questions and concerns. We will be back for future sets.

Mattress Firm in Shirley Treated me just perfect !The Salesman Brian Malone had a lot of patience & very knowledgeable, since i was not quit sure what I wanted. Very Pleased with my whole experience with this store !

They were very helpful, prices werent bad, in and out and I have a new bed. Quite happy.

Purchased a bed than found it cheaper online. Went back and the greatest customer service rep and manger gave me a better mattress at a Cheaper price. I seen it on line for a reduced rate and Raymond and guy the district manager gave it to me without issue at the internet price... I will recommend everyone I know to go here their honest and prompt to help in any way.THANKS A MILLION..Update: I got the delivery and they left my old box spring outside my door after I asked they take it. And the store will not answer the phone so they can come back and get..... Very pissed at this time😤😤😤😤

This store and the personal(Matthew) was very helpful and hands on in finding you the right mattress that fits you and your needs.

Had to do an exchange for a bed that was under warranty came into Shirley store and was greeted by Toniann with a smile and courteous demeanor. Great experience!!!!

Warm and friendly people to help you

The lady Paola was very helpful and we found exactly what we wanted and even an extra base that we ended up loving

Purchased exactly what we needed in under an hour! Charles & Guy were great and my brother in law that just had back surgery went home very happy.

We bought a serta icomfort mattress from this location and its great! We went in pretty much knowing what we wanted, and Paula made sure we got exactly that. She was extremely knowledgable and helped us get a great deal. We were able to get free shipping, and even the crew that delivered our mattress were kind and courteous. There was definitely no stress involved in buying this mattress and now were sleeping better than ever!

Paola the Showroom Manager at Sleepys in Shirley, provided us with excellent friendly service. She went above expectations to acommodate us on getting the bed we ordered. It was on backorder until October 4th, so she was able to replace it with an upgrade for the same price. She was very knowledgeable which helped us make the best choice for our needs. She answered all of our questions and even questions we didnt even think to ask. We would like to thank her again for a very enjoyable and pleasant shopping experience and would recommend visiting this location to family and friends.

Charles helped me a lot and thanks for the great services

Saw Paula today she was Very helpful, and knowledgeable,. Had an amazing experience go see her. She is the manager.

Robert W. Was very friendly and professional. I did not feel rushed or pressured.

Paula was a very nice person and so helpful and lots of patients this sleepys is a place to go

Mr calvin is a pleasure to deal with and verrrrry willing accommodate all of our bedding needs eccelent

Brian Malone was knowledgable and helpful. Highly recommended

Great experience. Very helpful manager.

Store manager Paula was kind and very helpful. We always count on Sleepys for our mattress purchases!!

Unless u have over 1000$ for a mattress go too dam expensive it was a ghost town that should tell u how expensive da store is

So nice and welcoming

Have not received the mattress yet later today it is to be delivered. Your questionnaire is premature.???????????🕘?????????

Paula was a great help!

Sucks too expensive

I want to jump on them

Great staff

They suck

Ask for discounts...