Walked into this store for a simple couple of community fish. First off, 80% of the fish were dead or beat up because the staff doesnt know how to group the aggressive fish with the non-aggressive fish. None of the dead fish are removed from the tanks either. When I finally settled for a few fish out of one of the very few healthy looking tanks, I was quickly greeted with, just a second as the girl ran past me. She then spent the next 30 minutes helping 3 other customers that came in after me. The other girl there did her best job pretending to clean a small rodent cage & never make eye contact with me as I mulled around the fish area for 30 minutes. (a job, might I add, that couldve waited until AFTER the customer was served). When the other girl who served everybody BUT me was finally finished, we made eye contact & I assumed I was next. Made my way back over to the tank area & she was gone. Rounded the corner & she already had a bird out of a cage, helping some other guy! I gave up at that point & left the store. There are way too many other fish stores around to choose from. With their sickly looking fish & the completely shoddy service, dont ever need to go back there again...
I love this place. Its where I go to get anything I need for my many pets. The staff is friendly and very knowledgable. One staff member named Sean B. is a great guy and very professional, I look forward to talking with him whenever I go. I would recommend this place to family, friends or anyone with pets. Best prices around too. Say hi to Sean for me.
Great service. Take care of all the pets. Animals are very trained and nice. Would definitely recommend to anyone!
Clean, well stocked. The people are nice, and the pets appear to be well cared for. They have a large selection of fish, as well as a bird room and a section for cage/tank pets.
I will not shop there anymore. I was going there because it in convenient, but every time I go there the staff is very unprofessional, store smells horrible, and always looking for somebody to ring me up. I went in yesterday to buy dog food and out in front of the store are all the employees smoking. So to get in the store I had to walk through the cloud of smoke from them. It was horrible.
Kevin the manager of the store is a really nice person. I like the store as a whole as well. All staff friendly..
Small place tucked in the corner of a shopping center great help decent prices too many items to choose from
Close to home. Always had crickets for my frogs. Not as big selection as others like Pets Supplies Plus and Pets Warehouse but good.
Nice place for tropical fish & gold fish & all pets supplies. Friendly staff.
I love this place it conveniently located and the employees are always helpful.
They really need a stapler. Poor guy was always using the tape to attach multiple receipts. Needs more room.
Place needs a major redoing other than that it is a great place
Good place for tropical,& gold fish & supplies.Friendly staff
Worst Service I have ever encountered in my life. Staff was cursing up a storm, yelling about how much they hate their job, Rude to customers and completely unprofessional. I will be taking my business elsewhere and writing a formal complaint to not only corporate, but also the Better Business Bureau.
The store is realy dirty the manger alex thinks just because your a female you dont no nothing about animals he is a rude manger and should take care of the animals i will never go back there the store smells the animals are dirty
Employees are unprofessional, and the animals look sick and not well taken care of. The employees curse in front of customers - even children, and make excuses for interested customers to not interact with the animals.
Fish tanks are embarrassing dead fish and mixing of fish that dont belong i will never buy fish from here and that sucks being i live 2 mins away i worked in this store from 04-05 and back then it was run amazing by the store manger Dominick but now its trashed dirty tanks all should be emptied and re started dont buy your fish from here
Its a lot better with new staff
My favorite local pet store
Nice place to shop friendly staff
Terrible all of the reptiles were in terrible conditions starving with no food or water WRONG
HORIBLE!!! dont buy there it is a ratchet and unprofenicnal pet store the pets and animals are all not cared well so rate this store 1 star
Super helpful and friendly staff couldnt be happier with the service
Friendly service, cute animals. It does smell, but that cant be helped.
Unfortunately their doors are close they went out of business.
Good place and friendly staff
Smells and not many animals to choose from
Store smells awful but I supposed that is to be expected. The staff acts like you are bothering them when you ask for help, except for one young woman who works there. Shirley location.
Huge going out of buisness sale
Paul is who I think he was I got a turtle and all he did was complain how bad I was treating my turtle t I went in there every other day to get food and all he did was tell me what else I should buy and I told him I had like 30 dollersAnd he told me that wasnt enough money yet I go there every week and get more and more stuff
Been to better.
A little expensive for dogs toys
Very helpful
Good store
Convenient for you
The store closed
Poor attitude
Great
Great store
Okay