May of 2021 I took my bike in for service because it was having electrical troubles. While the motorcycle was being serviced, I received a call asking if they could remove the stator cover. To further check the system. Well eventually, they said the issue was fixed and I could pick up my bike. The bike sat for about 6 weeks due to work and weather. When I did eventually ride the motorcycle, I got on the interstate and a bolt flew out my motor. G&C Honda and it’s owner Jim denied any wrongdoing and said “Oh well”. So now I have to repair something that one of their tech/mechanics fail to tighten. A .50 cent bolt is going to cost me $3k+.

A. I inquired online (I live 2 1/2 hours away) and a salesperson replied within 3hours. She answered all my questions and OFFERED alternatives. If SALES is this customer oriented, service after the sale must be awesome. As soon as they show a trike, they will have right of first refusal.

Made an appointment to test drive, drove in from out of town to find out the bike Im wanting to buy isnt there. A call, message, or any communication would have been nice so I didnt waste my time and fuel. Its clear, communication isnt a strong point for these guys. If youre planning on coming in, better find a way to make sure the machine you want is there before you make the drive. Bike was apparently in a wearhouse somewhere which was closed.

Beware.... they will price gouge if they know you are having a hard time finding the ATV they have in stock. They will play like they are trying to help, then hit you with the excessive fees right before the deal is closing. It’s sad that’s the way Honda allows some of their dealers to act. I thought Honda was a better brand than that. Just because you say they are standard fees doesn’t mean they are. I have purchased from many different dealerships and none of them charged as excessive fees as G&C sent over. Beware before you get to committed, they will try to get as much money out of you as possible.

The personal touch of a weed eater. Ego for days. Spend your money with someone who appreciates it.

Not a lot of bikes in stock. But the sales team is friendly and helpful.

Hey there my is Anthony Deloney and I am looking for a nice Honda sports 2021

Everyone there is awesome. Kristine Bailey is a wonderful salesperson and she has been there for a decade. She is loyal to the company and she has a lot of knowledge so if you are looking to purchase a motorcycle, ATV, generator or dirt bike, be sure to ask for Kristine because she is the best!! The owner is a very good, family man and he takes good care of his employees. I have purchased two dirt bikes from there and I have zero complaints.

A great group of people work at G&C Honda. Thanks for everything.

I came here to get fitted for a new helmet and was referred to the in store helmet specialist. I told her what I was looking for and that my previous helmet was a XXL. I tried a few on and found one I liked, the HJC I90. While riding home I noticed the helmet I bought fit was a little looser than the one I tried on in store. When I got home and started looking at the paperwork that came with the helmet I noticed a size chart; these helmets run a size smaller than my previous one. According to my head size I should have had a XL.Update: G&C called me back and offered a new helmet in the right size. I’m very impressed at the level of customer service to ensure that I was satisfied. I will be back to G&C and would recommend to anyone. Thanks guys!!!!

The BEST Buying Experience

Great dealership. No customer service issues. Everyone was polite and friendly. A little bit of a sticker shock for a service. $200.00 was a little much for me to stomach (2017 Honda Rancher) when you can get you car serviced for $60.00.

I walked in the dealership and had a courteous greeting. My salesman was very informed about the products I was looking at. They let me test ride the bike I was interested in and 2 days later I came back and purchased from g&c Honda. Overal great experience

The customer service was great.

Absolutely the best service.

G and C Honda service and parts team is very helpful. They are super polite, they know what they are doing, and they are ready to help you out as soon as you walk in. Will stay doing business with G and C Honda!

Ive visited this location four times (two prior to covid)looking for common replacement parts for two different motorcycles and they havent had them. The attitude displayed is they really dont care if you get parts or not. No offer to help locate or even order. The only thing youll hear is we dont have it.

Great people to deal with. Purchased 2 dirt bikes and it was quick. They were willing to prep if we could wait a little while longer but we had another appointment that we had to keep. Picked them up the next day. Awesome Honda dealership!

Great friendly customer service! So happy for our decision to purchase a new 4 Wheeler with the folks at Honda. Highly recommend!

The people were very hospitable.

Saturday afternoon one of the Goldwings traveling with us had a flat on I-49 just south of Shreveport.I pulled the rear wheel by laying the bike on its side in the grass.When we aired it up it had 2 of the biggest knots I ever saw on a bike tire. It was obvious we needed a new tire quickly or our trip was ruined.I took the wheel to G&C after strapping it down on my back seat.From the time I entered the store everyone asked what I needed and sent me to the right person to take care of my problem.I told Melissa I needed a new tire. She found a Bridgestone and did the paperwork and said I could pick It up next week.I apologized and explained I didn’t give her all the info. I needed it right now because the bike was on I49 and our trip would be ruined besides the fact we couldn’t leave the bike laying in the grass over the weekend. She went to talk to David, explained our position and he said he would take care of it even though it was almost quitting time.In just a few minutes he was done, Melissa finished the paperwork and I was on my way back to the bike.I put the wheel back on and we were back on the road.If it hadn’t been for Melissa and David 6 old guys would have had our trip ruined.I talked to David for a few minutes and it’s obvious he knows what he’s doing. Being a Goldwing mechanic myself I can tell real quick if someone knows what they are talking about. He does.Thanks G&C for taking care of us.Jay.

Brought my cb1100 in on Thursday for an oil change and inspection due to bike sitting for 5 months. Saw no less than 6 people, none of whom said anything to me. Service manager continued his conversation upon me walking up to the counter. Fine. Received call aft 40 mins that bike was done. Returned later in afternoon to pick up. Asked for printout on what was done and how much labor was per hr. Discovered that I was being overcharged for labor, despite the bike being worked on for about 30-35 mins. Asked if the rate was rounded up or if it was posted anywhere. Was told all that should have been covered when I booked the appt, which it was not. Manager was called who proceeded to belittle and insult me while his employee jumped in. Decided not to engage and for some reason was given a discount. General lack of feeling unwelcomed, focus on atvs, and overall poor customer service will not have me coming back.

Qent for parts. Fast and courteous. Very knowledgeable

Great place to purchase a recreation vehicle!

Bill and his staff are totally awesome. When I told my husband to go see Bill he told me I was crazy. Now sits a Honda Fury in our front yard. The price was very affordable, and it is as fast or faster than a 110 Harley motor. Maybe even faster than the 114 Harley came out with. If you do some research Honda Fury bikes hold their value much better than an Harley Davidson. My husband says he will never buy another Harley again. Great service and great price. Cant beat them.

These are the best group of people to work with when it comes to my Goldwing. They always go above and beyond their duties to make sure I am satisfied. The quality and time frame is outstanding. Thanks everyone and keep up the great work!!

Recently took my Pioneer 1000 in for service and G&C Honda was very quick. Brought it in and it was ready at the end of the next day. Staff is very friendly and knowledgeable. Had a recall on my sxs that the service writer informed me about that I didnt even know about. They fixed it along with the original service.

G&C Honda is a great place to do business. I have had a really good experience there every time I have been there. The staff is friendly and very helpful. If I have need of more Honda products I will be back.

Called two days in a row at multiple times. Trying to speak with someone in the parts department. Left message no return call. Service department is a joke. Finally drove up to g&c asked for part we don’t carry that in stock. Took literally 30 seconds to look up part. Like I said lazy a$$ ppl can’t return a call.

Friendly, helpful, and knowledgeable staff.

Excellent service. The lead guy in the shop really knows how to not only fix it right but went way out of his way to ensure I was taken care of. Hard to find that now days. Clean shop as well. After taking my bike under warranty back to H and W in Marshall they could not get the job done nor did they try to stand by the product they sold. Instead H and W said they would get back to me and never did. Well guess what G and C figured it out for you and earned my future business!! Thanks G and C!! Ill deff be back. Hope this review helps those considering bringing your business here. 5 stars for these guys

Terrible customer service. I purchased a Honda PCX 150 from this dealership about two years ago and was looking for a new one. I walked into the dealership and was never greeted. I looked around and was not asked if I needed help. Every business should try to make customer service a priority.

G & C staff made my purchase easy. Great buying experience and would definitely recommend them to anyone.

Great place to do business with bought several ATVs and utvs from them always great service before and after the sale

Melissa gets what you need to get your four wheeler up and going again fast!! Thank you Melissa!!

Always a great experience. Service department and staff are a 10/10.

They should invest in customer service training. It is frustrating to work with them. Great option if you’re looking to build your patience!

Bought a 2015 brand new out of the box in 2017. Had a few minor warranty issues. Possible oil leak and brake adjustments. I was told to leave it for a couple days. So, I dropped it off on my way out of town for a weeks vacation. When I got back, (yes you guessed it). NOTHING WAS DONE!!! I was told it would be a few more days before they could look at it. I then call for the store manager. That was November of 2018 (to this date he has not returned my call). They are great with the customer before the buy but terrible after the buy!!! I highly recommend a honda, but I definitely do not recommend this dealership!!!

Melissa is the best, she got my Talon repaired ASAP.

The store was nice had a small selection of bikes, wasnt greeted by anyone from the sales staff. Bought a helmet

I bought a new 680 rincon from G&C last December and I knew then that I was going to be glad I chose them. I couldn’t ask for a better experience in any way. Sense then I have had my 650 rincon and my 500 foreman rubicon in their shop for repair and I received the same prompt courteous service. In days I got a call that each was ready for pickup.....I was amazed. Great dealership to do business with.

I went in for a tire change on my dirt bike . I was greeted with great and fast customer service.

I’ve always had good experiences at G & C Honda. The staff is knowledgeable and the service is what you would expect. Thank you

Great salesman, handled all my questions, was in and out in less than 45 minutes with my new side by side. ( Honda pioneer 1000). Wouldnt shop anywhere else!!!!

Purchase a UTV.. easy peasy. Bought P1000-5 delux and Carl made it easy.

Service was fast and top of the line. I definitely will be using them again.

Best one around

Had new front tire installed on my 2010 GL 1800. They were very prompt on the service & done a good job. Very knowledgeable people.

I had been wanting to get a bike for a while. I went to the dealership a couple of times to look around before they got the 2013 Honda Shadow Spirit 750 I just bought from them. The sales agents didnt push me to buy and they were pretty friendly. At the moment I dont have my motorcycle endorsement so my dad got to ride it home, but he definitely enjoyed riding the bike.

Love this place. Nice friendly Folks! Great atmosphere.

Straight foreword, answered my questions, supplied exactly what I was in need of . Thank you .

I made my first trip to G&C Honda on July 25, 2019.being a new rider with little to no experience riding a bike, and a fat guy on top of that. I was greeted irregardless of weight and race. The staff were warm and welcoming people. Also, they seem to really want to help you get on your first bike or the next upgrade. If your a new rider, or ever in lousiana and are also in the Shreveport boiser area I recommend highly recommend stopping by.

Great deal on a new Red Honda 700, 4 seater. Couldn’t be more excited!Professional and courteous sales people. Go see them!

It was nice to work with service dept at G&C. Very knowledgeable, and took time to answer questions, and give tips and advice on my pioneer 500.

I love this place.My purchase was smooth and the entire team is awesome. Had lots if extras added to my Honda Goldwing and the service department did a great job. Will purchase from G&C again in the future.

Great place to buy from, Kristine Bailey was very helpful and knowledgeable.

G&C Honda is the only dealer we will work with. We drive 2 hours from East Texas just to do business with them specifically. Their service department is superb and goes above and beyond for anything we have needed.

Kristine was awesome in sales and Greg worked some magic on my loan I will definitely be back

Very nice place to visit to get some parts I work done to you bike,,, everyone is so nice and helpful

I had a great experience at G&C Honda in Shreveport. The staff went out of their way to make me feel very comfortable.There were no questions that they could not answer, about their products.In the future I would not hesitate in purchasing a new MC again.My hat off 2 the entire staff at G&C Honda, of Shreveport Louisiana.

Kristine is great! She has helped me out buying my jacket and few other things. She goes the extra mile to make sure you get what your looking for. The Team at G&C are great!

All the people at G&C are very nice, friendly, and knowledgeable when it comes to service. Colton, David,Jerry, and Mr Jim were all very good to deal with. They did a fine job servicing my Honda Motortrike. Thanks Mr Jim!!!

Took my 2019 420 rancher to get its first service and it was completed in a timely manor and i was very satisfied with the work done and customer service.

The secretary said Hi... then nothing for 45min walking around from not one salesman. One was busy but the others were more worried about shooting the bull. Wont be back. I liked the new Honda set ups though. Theyve came a long way. I could have bought one but Ill find someone professional so I know Ill get the right deal.

I was on the road between Atlanta, GA and Dallas, TX on a cross country trip with my new Africa Twin. I really didnt want to go too many miles more without an oil change so I stopped in with full intention of grabbing oil and a filter to do it in a parking lot somewhere. These guys, specifically Tyler the service guy, took outstanding care of me. Price was less than a hundred bucks and I was in and out in 30 minutes for them to do the oil change for me. I got some fresh hot coffee and hung out for a minute. Top notch service, price and hospitality. Stop in here if you ride Honda anywhere near Shreveport, Lousiana. They even had the tip on where the good Cajun food was nearby for lunch!

My husband and I just purchased a 4 wheeler recently. Kristine was nothing but helpful and kind when guiding us. I deeply appreciated her honest salesmanship as she was not pressuring us. Great staff and nice facility.

As a new rider just getting into riding motorcycles the staff there made the experience feel extremely welcoming. If your a new rider and are worried about where to start and how to get going go in and ask for Eddie. He will set you up and get you where you need to be.

They go out there way to take care of there customers thanks to the guy with the big beard at the Shreveport store

Great staff and awesome ATVs. Ask for Colton, hes just the best thing there!!

I buy parts here and the people always are friendly and helpful.

Wonderful crew! Just bought my first bike and they were amazingly helpful! Christine was absolutely wonderful. I will definitely be returning to G and C.

Excellent service and staff is very attentive to your needs and wants. A bonus is the in house financing, quick and simple!

Great bunch of people and great service .

Great service, and shop does great work.

Fast and friendly group of folks with no hassle.

Our generator had to be worked on. They fixed it in a timely manner

Ive always liked this place. Bought my last motorcycle here but when I went in last nobody approached me, no one asked if I needed help. My son and I were looking for our next bikes. Maybe they were busy, but someone saying well be with you as soon as possible goes a long way in my book.

Excellent customer service. Salesperson Kristine was interested in making sure I got the right motorcycle and not just making a sale.

Always friendly smiling glad to see you people here. A store that has ALL your Honda needs.

Good help and knowledge enjoyed it thanks a lot

Bought a side by side from this place and had problems with a leak. Left a message with manager never got a call back. Lost my business for life. Service after the sale just as important!

Its a great place to go for parts, or a new side by side, four wheeler,the men that work there know thete stuff.

Looks nice and clean and friendly personel

Great service, very friendly staff. Definitely will be back.

Loving this new Ride!!

It was great as always..i came in with a problem and they took care it..fast and friendly...

Looking to buy a motorcycle, salesman seemed like he wanted to work a deal, but not pushy

Great staff, great property! Nicest and fairest dealership, hands down.

Excellent service on my recently acquired used VTX 1300.

Great

Nice dealership, friendly & very informative on motorcycles & accessories.

Took my bike in to re thread a spark plug that I had crossthreaded and do a check up on it. Took three weeks for them to get that done and find out I needed to have an additional $2100 worth of work done to get it running due to carbon buildup. I was told around the second week that I would receive a discount due to the fact it had been so long before they could look at it, and when I went to pay for the spark plug job, they told me they only gave discounts on parts, not labor. Got the bike home and after almost deciding to post it, I thought I might give it a try to start it. After about a minute and a half of struggling,it started right up. Technician must not have been very willing to fix it.... They did get the spark plug rethreaded, but after reading the great reviews for this place, I expected a little better customer service. I will not be doing business with them again.

Everyone is super Friendly and helpful! Its our go to for anything Honda!

G&C Honda great place. They show great customer service. DONT GO TO ALLEMAN CYCLE PLEX. Go to G&C Honda they treat everybody like family.

Kristine was extremely helpful, but access to the business was awful due to the traffic! I could imagine trying to pull out with a trailer, when it was back up with people trying to cross over the bridge.

Kristine made this shopping experience amazing

Thier ok, were giving test rides on the new gold wingon the day I was there.

Great people with great service department

Great customer service!

Jeff and Jason in the parts department are the main reason I choose to go to G&C Honda. Theyre very friendly, they help you in any way they can, and they know what theyre talking about. Other places I go to (though I havent been to them all), arent as good, and I usually have to ask for the catalog to find the part Im looking for myself. If they also sold Kawasaki, I would never go to another store.