Went to Lawley dodge couple of months ago and the financial manager John ran my credit and sold. A car I was looking at to another customer. The sales rep mike was also surprised John did this. I will never go to a Lawley dealership ever again. The best place to buy a car with awesome deals is Larry Miller in Phoenix or Tucson .

Sells reps kept walking away. Judged me by what I pulled up in. Sells reps had no interest in making a sell. I love dodge trucks but I wont be coming back. Ill go to a different dealership.

Took the Jeep in for its first oil change and received amazing service. Even though the computers were down, everything still ran smoothly. Most definitely would recommend this dealership for any car services you might need.

I turned my vehicle in for oil and fluid change and it was returned quickly. Some warrentee work was also done. I was a great job

Love these folks! Great service, very friendly, willing too work fairly with us during the sales process. Thanks for everything Sonny, Manny, and Rusty.

Best service department ANYWHERE!! George and crew always remember their customers and take pride in making sure they have all their questions answered before any service is done. Quality and timely service - wouldn’t go anywhere else!!

Frank has been great to work with. He works to resolve our service needs without wasting our money on unnecessary services. He listens to us, and is always professional and courteous.

We purchased new Nexen tires (five of them for our Jeep Wrangler) and had them installed. We also got a scheduled oil change and had some recall work done on the passenger side airbag. We were greeted very professionally and friendly. The work was completed on time and we love the tires. We could not have received better service anywhere else. I heartedly recommend this service group!

I came in for an oil change today and arrived just after their cutoff for the day. They already had a few people in line and they didn’t think they would be able to get mine done before they closed. But they went above and beyond to stay 15 minutes late and fit me in. Great customer service. Thank you!

Dropping a star because you cant make appts for service. I drive from Tucson for my worry free maintenance deal and Im always rolling the dice if I can get in. It hasnt been an issue yet but it would be nice to have the peace of mind of having an appt.Excellent dealership and they are 5 stars in every other capacity!

I absolutely loved the customer service, prices and ability to properly get us where we needed to be! We traded in two vehicles and walked out with one. We didn’t need it anymore so this made more sense and they understood that! Manny, JP, and Sonny were insanely helpful and bent over backwards to help us! Thank you very much for taking care of us!

Jorge Rodriquez never disappoints. Our first experience with Jorge was with our 2006 Dodge Ram, required some major work and Jorge kept me informed every step of the way. Jorge is very thorough and customer service is his top priority. Today was another great experience. My 2004 Jeep Liberty started making some noises, I dropped in and Jorge not only took it for a test drive but put it up on the lift to give me an idea of what was going on. If I had taken the vehicle to any other service center Im sure the response would have been, make an appointment for another day. Thank you Jorge for always looking out for your customers, you are the best.

Lawley, dodge dealership personnel are one of the most professional and personable I have ever met in my lifetime. Indefinitely recommend this dealership if you are looking for a keep, dodge, Chrysler and much more.Respectfully,Ricardo

I just recent took My 2020 RAM 3500 Laramie in to have the front brakes worked on at Lawley Chrysler Dodge RAM.I met and was greeted by Mr. John Fabbo, who already got the details to my front brakes from the folks at Arizona Auto and Radiator in Sierra Vista. I was told that it would be a few day to get the remainder of the parts in due to Backorder and high demand.. I said no worries, to get an occasional update let me know how things are going with the Brake work... While I was waiting for the brakes to get done. John constantly kept me up-to-date daily and even got me loaner to use while during the time I was waiting for the work to get finish. John and Team really went the distance with trying to get the OEM Brake pads from other dealers yet it seemed no one had any stock, just as John feared...Thus I was put on an expedited ship and receive here very soon . Thus while wait for the OEM Pads John got me a alternate ( Third Party) set of front Brake pads till my backordered pads come in for my Truck. They (Mr. Fabbo and his team)even took care of the front caliper that was possibly faulty as well. Present I have received my truck back and awaiting for the OEM pads to be installed. I cant say Thank you enough for Mr. John Fabbo and the Team at Lawley for the efforts they made for me.

The guys in service always take great care of my TRUCK,& ME!-for 8yrs.,THANKS GUYS your the BEST!

Was in a couple weeks ago to have our Dodge Journey serviced. Long story short, Jesse went above and beyond to care of us, and was a pleasure dealing with. We have had our car in the service department on many other occasions, but this was the first time that we had some significant vehicle “issues” identified. Jesse is the reason we will be coming back!

Every time I call the service department with questions about my 2020 Ram I always get quick answers and I am able to get my truck serviced at a very reasonable price.

Excellent dealership, I get my suv serviced here regularly. Always a pleasure to deal with.

Its been a journey in getting the 2.5 lift done.Making sure you have all the parts to your lift kit will make a difference in your experience.The mechanics I worked with are knowledgeable and friendly.

Quick service. Professional staff. Took care of the issue.

Very helpful! Jorge Rodriguez is a top notch service advisor. He is honest and extremely knowledgeable.

The experience of buying a vehicle from Lawley was totally terrific - Sales personnel were knowledgeable and totally responsive, and since I custom ordered my car, Miguel Soto followed up with me consistently. He made me feel like he shared my excitement and I’m so glad I chose to go to Lawley - they worked with me every step of the way without ever being pushy. And now I’m driving exactly the car I wanted! Thanks Big Mike and Miguel!

Was treated great by John, Howard and rest of staff...they took their time, which I did not mind, to do the job of my car right...which they did...I was given a loaner car while my car was being fixed...I would recommend this dealership to anyone.

I received an oil/filter change as well as a general vehicle inspection. Always a good job was done. Everyone was especially polite and courteous, even with COVID-19 restrictions. A pleasant experience overall.

We were traveling through Tombstone and our Ram developed an issue. The service team at Lawley was able to get us in the same day and diagnosed our issue. They got us back on the road in no time! Highly recommend the team!

Ive been very lucky that every time Ive had an issue with my car or just to get a simple service, Frank is the person who always helps me. He is very professional, courteous, and knowledgeable. Definitely I will recommend him 100%.

Service department took very good care of my concern with my jeep. Frank service writer took very good care of me when I went in for service very professional.

We received great service from Jorge and the technician with our RAM! Would highly recommend them and will return for future needs!

Great staff. Kind of a long wait but worth it.

These guys are the best!! I brought the truck in to get the tires checked. They wont stay at the correct pressure. They had it taken care of before I could use the restroom and get a cup of coffee. I had just sat down with my coffee when the fellow came in with the keys. Amazing service here! I have yet to be disappointed at this dealership!

Took my Challenger in for routine service. As always at Lawleys everything went well. I enjoy walking around the lot and looking at all the cool car inventory. Before I knew it my beautiful Challenger was ready! I love Lawleys!!

Jorge R. in the Service Department offered excellent customer service and care. George went above and beyond!

Just had an oil change. They got it done very quickly and I was back to my day.

We are the owners of two 2016 Jeeps and have them serviced here. Very professional and friendly service department. Also, love their courtesy service for pick up and delivery.

Everyone is super helpful and very attentive. Thank you for your help Francisco Pacheco

Frank was awesome, got me in and out for my oil change and throttle pedal replacement. Took the time to make sure I was satisfied with every aspect of the work performed. I’m very happy with the Lawley CDJR service department.

Service and parts department folks are great!!! Very helpful, and user friendly. They truly make you feel at home. Highly recommend them.

Awesome service! I would not go anywhere else.

Frank was very professional, as always I enjoyed my visit there

The V41 recall was done incorrectly. The steering Damper is upside down. The sticker that clearly shows the arrow, that is supposed to point to front, pointing toward the rear. Can their tech not even read?I provided the dealers service manager the instructions photo, clearly showing the orientation of the part. He still acted like I was wrong and never apologized for the inconvenience. I think they reluctantly twisted the damper, so it was oriented properly. Guess Ill go to Tucson from now on.Maybe if Robert Santa Maria wouldnt go to his go-to saying thank you for your input – sometimes it’s the only way I learn of these instances. I dont think Id admit to not knowing, what is going on in my dealership.

To the service department at Lawleys dodge, sierra vista,az thank you for the phone call to attempt to right a previous recall (2) on my 2016 ram, i unfortunately had hospital time in Tucson that did not allow me to receive your phone call message, until today. I feel that John Babbo went out of his way to attempt to fix my problem, thanks John, i appreciate your kindness

Frank provided 100% service helpfulness. He was very helpful on the service for my Pacifica with the oil change and rotating the tires. My husband was satisfied with their service department. Thanks,

I started using Lawley in 2018 after moving from Tucson. I have been very happy with maintenance services and the few repairs I have needed on this truck and my last one. I will continue to use them.

What an amazing experience! Great customer service. Walked in with a trade and walked out with a great deal. I recommend everyone goes to Lawley. If you want a Jeep ask for Miguel!

Hands down, the best car buying experience Ive ever had! These folks went above and beyond to help me get into my new Ram! Could not be happier!

Frank at the service department provided great customer service. They changed the oil on my truck and dropped it off at my work place. Thank you and keep with the great customer service.Keep up the good work. Thank you.

I have never liked going to car dealerships for services and especially the car sales department, but the boys there are great. I really feel cared for and respected, especially by Jorge and his team. I bought a used car from someone and he mentioned Jorge here for services and i thought, so what? But this reason alone makes me thankful i bought a car in the first place, otherwise i wouldn’t have met good guys.

There are some of the nicest and most professional people working at this Dodge dealership. The fellow that helped me this time was as good as the last time I was there. I dont dread going to get my truck looked at anymore. They just tend to it right away while I wait in their lounge. I didnt even make it through a whole episode of Bonanza!

Nice people, good service, came for 4 recalls on my 2016 ram 1500 quadcab, unfortunately on 2 of these repaired recalls 1 my taigate still opens unexpectantly while driving and my cruise control only works sometimes, its hard for me to get to a dealer for repairs so now, i dont know what to do. Recalls are tough to deal with but 2 of the 4 recalls that i took to Lawley Dodge to repair arent fixed and i cant drive the Ram 1500 with the tailgate falling and the cruise control recall isnt fixed and is a safety issue, what do i do now Lawley?

Service was very good, Frank P. one efficient, knowledgeable and straight up Guy from the onset of my initial inquiry. Thanks to Howard for the courier service and most excellent conversations we shared.

I cannot say enough good things about Lawley Jeep in Sierra Vista. Their turnaround time was about 24 hrs for a water pump replacement. They were on the phone checking on manufactures warranty and they communicated via text and telephone with me during the entire process. I intend to go back there for all future services to my vehicle instead of driving to Tucson. GREAT JOB GUYS!! -A. Chavez

I’ll drive from Odessa, TX to Lawley in Sierra Vista just for their superior service and customer care. Wouldn’t go anywhere else

Had a great experience at this dealership-- much simpler buying process, without the typical song & dance of some of the bigger name dealers in Tucson (worth the drive to Sierra Vista if you dont live there locally). Was able to accomplish most of the tasks via email. Ask for Rusty (Internet Sales Manager) and hell take great care of you.

I contacted Lawley Ram about a new Ram 1500. I was put in contact with Miguel. Miguel worked diligently to try to locate a 1500 equipped as I wanted and, when there were none, to walk me through the ordering process. Miguel is responsive, patient, and low pressure. Definitely keep him in mind if youre in the market for Ram, Dodge, or Chrysler.

So HAPPY with my Dodge REBEL! This is our 4th vehicle we have purchased from Lawleys! Miguel and John Paul always take great care of them. Check them out! Youll be glad you did!

After researching the cost and payment on a lease for a big horn sport and coming up with $357 I was told me it would be much more.Every experience with Leakey Ram has been terrible. They have straight out lied to me, under paid the trade using excuses that I smoked and they couldn’t sell the trade. They sold it in 3 to 5 days. And many discerning other items. I have purchased 3 vehicles from that dealership and felt ripped off each time.

Ive brought my vehicle here twice now for service. The first was for an oil change, it was a fairly quick service and everything seemed to be fine until I checked the paper work which stated that the wrong oil was added, I shrugged it off as poor office work and a typo. I wasnt going to write this review until I knew exactly what to write. Upon changing the engine oil they used the wrong oil type for my car and mileage which has been verified by another Chrysler Dodge service department.The second time the vehicle was brought in for service was for a very simple check engine light fix for an oil pressure sensor. After having the vehicle for an hour and a half they quoted me over $1000 to repair a $50 part, which is easily accessible based on the Service manuals. Somehow the techs and service writers failed to realize after having the car two times that I do not own a six cylinder vehicle(which is why they quoted such a high price) but an eight cylinder engine.This is not a simple overlook or poor paper management especially when I gave to them the exact specifications and a TSB from the manufacturer on exactly how to fix it. The TSB itself lists the repair to take less than an hour to repair.This shop is obviously poorly run and is in need of glasses. Will not return and will not shop for new/used vehicles in the future. With a service department that cannot even use the right oil or figure out what engine is installed in a vehicle I can only imagine the poor product they are slinging out the door at unsuspecting customers. I can also only extrapolate that Lawley dealers are all suffering from the same problems. Stay away and save your investment and time.If anyone is interested in the actual Ddoge TSB #: 18-034-14

Unacceptable service and the worst I ever received from a dealership. They will never touch our Jeep again. We drove it in to the dealer for routine maintenance and needed a tow truck 20 minutes after picking it up from them. Go to Tucson and skip this dealership.

Great people to work with.

All the staff in the service department are always friendly and helpful.

My 2020 Dodge Journey wouldn’t start (I purchased it from a different dealership). I took it to Lawley and they had it fixed within a few hrs of the tow truck dropping it off.

Had the factory a/c repaired and 40,000 rear and trans service and they found a bad fan clutch and replaced did a fine job everything is ok so far

Rusty is a great person! Love my truck!

Jorge is always helpful and courteous. Service is always good as well.

The employess at Lawley, Chrysler, Dodge, Jeep, Ram are very freindly. I took my vehicle in for service and was completed with no issues in a timely manner.The facility was clean and neat.

They had a great deal there, just couldnt get it. Maybe next time

My recent experience with LCDJ was excellent. My salesperson was Sonny Lopez. He admitted that he was fairly new and he went out of his way to accommodate me with my vehicle.

Service was quite good! John in the service department helped us out a lot during a confusing process trying to fix our UConnect system. Great job!

I have always had great service at Lawley Dodge. The staff is friendly and helpful!

Great buying experience.I had asked a salesman (2 years ago) to keep his eye out for a very specific vehicle. Here we are 2 years later... He called me to give me first opportunity. I got exactly what I wanted at a price I wanted to pay.

Friendly and speedy purchase. So nice to go from Tucson to Sierra Vista dealership. Will come again.

Took my truck in for an oil change. Told me it would be about 2 hours as other customers were there before me. I received a call that my truck was ready, it had been 1-1/2 hours.Very friendly and helpful.

Great staff, clean offices and great variety of trucks! I love my Dodge Rebel!

Great customer support, gave details and kept me posted during entire repairs.

Sonny awesome! Management is top notch. I had an issue with my registration but Rusty was able to take care of me.

Excellent service, courteous and professional service advisors. George was very helpful.

Everyone at Lawley chrysler is friendly and helpful. The service department is great.

Good and fast service. Very pleasant people to work with.

Great experience all around and I absolutely love my new Jeep! Thank you!! 😀

Ive always gotten prompt courteous good cooperation from their service Department agents

I am from out of town, and needed car service. The people who I am renting from recommended Lawley. I had a wonderful experience. Very nice, competent people. Exceptional service, at a price well below what I anticipated. Thank-you Lawley and Raul!

I had my 2018 Ram serviced here and George was extremely helpful and knowledgeable. The truck was ready when he said it would be and the cost was within his estimate.

Jorge R. in service is always on top of any parts order or service that I may need. He has helped me immensely with finding the correct parts at a fair price. His top priority is the customer. He is an asset to the Lawley franchise and that’s the exact reason I continue to use Lawleys service department for my cars maintenance and repairs. He’s truly a ⭐️⭐️⭐️⭐️⭐️ Service representative.

John Fabbo was great at service.Got me shuttle 15 miles one way.Worked with me on discounts .Great people to work with.They all ways follow up .God Bless

Not too professional about our concerns,

See Mike Roe he made our experience easy, fun, and explained everything thoughly

I stopped by to look trucks no one even bothered to come outside. My Wife had to go get someone.

After speaking with the parts manager after my last review things are good in the neighborhood. I have the right part and everyone is happy. Thanks John

John provided great customer service 👍

My Car was repaired by them. Had to replace a water pump. Its obvious someone had to use a lockout technique on my passenger door...my door frame is bent and a dent and paint missing and the Rubber seal is torn! After calling the service department about the damage they said the vehicle had been left inside the whole time waiting for the water pump to come in I have a app on my phone that tells me where my car was and it was parked outside the entire time after notifying him that the car was not inside and that I did have the app he stated oh yes thats right it was parked outside the building!! he said I could bring it back and someone would look at it at this point I dont want them touching my car and not sure what to do about the damage. Very unhappy! I have 5 years to pay on my car!!

John, I believe the service manager, did a great job at recognizing and resolving some warranty work. Thanks, Eric

Great staff, my vehicle was done the same day it was dropped off.

Outstanding Service

They informed me I had a recall for my 2014 Dodge Ram. I scheduled a repair time for two days later and dropped off my truck. They did an amazing job! They cleared up an issue they didnt have to, they corrected my tire pressure and much more. These guys are awesome in the service department! 5 stars all the way!

Seeing a great deal.... leaves no doubts

Miguel from Dodge-Jeep dealership helped my husband get a surprise gift for me. A new Dodge RAM 1500.The service and support that Miguel gave us as customers was outstanding. We definitely recommend him with your future business of buying a car.

Wow.. We had a situation where we could not get into our car. No key... John in the service department was awesome and very helpful. We were able to get a key and were treated with such respect and amazing costumer service !

Great place to go. Very helpful and true to what they stand by. They worked with me and got the car I needed. Working with sales consultant Miguel A. Soto he down to Earth and very provisional. Thank you Miguel. Very happy dealing with you.

What can I say? I love these guys! Came in to check an unusual warning light...left with a new truck...same payments...and got to skip one. GREAT crew! Miguel is the man...assisted by both Tom and Rusty. If you need a vehicle...I seriously 109% recommend these guys at Lawley Dodge. Great experience...plus Miguel said hed buy my lunch anytime I want for the next two years! 😂 How can you go wrong? Seriously though...great service...great dealership. I HIGHLY recommend these guys! Tell them Bruce sent you!

John did a great job for me