Friendly service, clean store.They always have our parts in stock.
Nice, fast, got the job finished. Just small problems I with they would have tried harder with. Felt like I was always looking for them. But everything worked out with what I needed do fix.
Ive gotten several parts that wouldnt work. They might fit but work? No. But then I couldnt find anywhere online or brick and motor that could solve/answer with a part that worked. I will say they do their best to provide great service and take returns. The management here is top shelf ! You have a problem, Ive never had an íssue that wasnt taken care of. Very knowledgeable of their parts. No parts store bats 1000. Give them a try. I think youll be a repeat customer.
Checked if alternator was bad, it was. They were right and still right after I had it checked 2 more times after they had already told me! Kudos to them Thank you sooo much!
Associates are really helpful and courteous. An associate helped me out as she was leaving work . I love great service like that . Especially when they go out of their way to help out .
Good knowledge helpful usually has more parts in stock than across the street
Knowledgeable staff makes a difference.
Always curtious and willing to help
I went to OReillys first for help with a fuse and the guy was rude and refused to help me. Came to Autozone and Thomas was beyond helpful. I explained my situation and that it may be a fuse. He went to my car and checked my fuses in the car and under the hood. Found the fuse I needed repaired. Went in and got them. After I paid he even came back outside and put the fuses in. He had me check to make sure that was the issue. Thank you Thomas for being so nice and helpful.
What happened to this place? Everyone isnt mean but indifferent
When oriellys font have the parts auto zone does
Needed wiper blade and they even installed it. Nice people working there.
Almost always have what I need
Great service,,excellent prices,,will definitely be back
Good Price and Service..👍
Always got the parts you need when you need them. But the customer service is...strange, to say the least. The brakes and rotors they sold me for my dodge were A+. The throttle body for my father’s Chevy came exactly as needed. I fortunately discovered they’ve got great deals on bundles for oil changes. But when I tried to call to ask about a part for my truck, I got 58 seconds of someone breathing and no one responding. I hung up, and tried again. This time all I heard was the sound of my own voice playing back at me through my speaker, before being hung up on after 12 seconds. I figured why even try a 3rd time but I did, and this time they didn’t even pick up the phone. A parts store should be one half quality parts, and another half customer service. They’ve 100% got the quality, but the service could use a LOT of work.
Love me some Auto Zone... But.... Always call first as they only have certain parts on hand. Plus get various pricing as they will tell you high end
Would recommend.
Great place and they know their stuff
Good service
Friendly, knowledgeable staff. Quick service at a peak hour. Clean store. Ample parking. When I called about my part, they put me on hold for a minimal 2 minutes and were very courteous and held my part overnight with no issues... Good dudes right here.
AutoZone is a great place to shop for repair parts. The staff are knowledgeable. The one star that is missing is for the way they changed their rewards program. It used to be that you where able to shop and save you rewards but now after you get the reward you jave to use it quickly or it goes away.
The only part store to go to in town. Very friendly. Very helpful
Guys at the Siloam Springs Auto Zone are very nice. They always have time for questions and seem to be very knowledgeable. They may be a little pricier than Walmart, but unless you know exactly what you need and have zero questions, I thinks it’s worth it to make most of your auto parts purchases there.
Went in to get my battery tested and got great service. I was able to get a great battery and they helped me change. First class service.
Very nice location with knowledgeable staff. Good location for a quick stop of the needed essentials for the weekend mechanic.
Know what you need and will help you
Everyone was very helpful
We bought a new battery for our 09 suburban they put it in our truck in less than 15 mins. Great customer service. Friendly staff. It our go to place for auto related items. Very knowledgeable
Good parts
Nice people and clean store!
Very good. Will even put the parts on for you. Again, very good all around!!
This is my go to for car stuff. Manager is knowledgeable and gets my parts quick. Best part is they are always friendly and usually cheaper than other stores in town.
Very nice people
They were so friendly and helpful. ...changed my signal bulb in just a short period of time. I will be back for all my automotive needs and will recommend them to my friends.
Excellent customer service, no pressure sales, good experience.
Purchased items to change oil. Oil was priced wrong on shelf and that price was honored. Staff was very helpful getting info I needed to get appropriate parts.
A very good place nice people work there
I like this Auto Zone, very helpful and friendly and busy.
We needed a new battery for our truck. My husband went in to purchase it and the employee was waiting for him with a battery tester at the door. Now that is service!!
Some very friendly staff, and their actually knowledgeable on things I need!
My husband and I went in to the Siloam Springs location with absolutely no idea what could be wrong with a new car we had just bought. There we met a sales associate named Bryon Harrison. This man went above and beyond trying to help us diagnose the problem(s). He never got impatient and was giving us real life advice given our situation. Kudos to him and his work ethic. My husband and I both have never experienced this type of genuine customer service or help anywhere else! Sincerely, The Morgans
Great place
Love this place
If your engine light goes on take it here and they will hook up their computer for free, tell you what is wrong and supply you with the part you need. What a great service to our community.
Expert knowledge and skills.
Feel ignores because I am a female I shop more online for parts as I am treat normal that way
James the store manager went out of his way to help me!!!! Great customer service
Were from OKC and ended up spending the majority of our weekend at autozone in siloam springs. Adam was amazing! He went above and beyond trying to help us out. We really appreciated the guys putting up with us all weekend.
Fast friendly service!
They are very helpful
Ive been an AutoZone gal for a decade. It is such a blessing to be able to get information on your vehicle before you go find a mechanic. The customer service and assistance is above and beyond.
Great prices and they have great knowledge of parts and vehicles
Its easier to return items that you did not need to AutoZone and it is OReilly but as far as pricing they do
Friendly service. Convenient loan a tool service. Just wish some of them knew more than what the computer showed them.
Very helpful, friendly worker. Wish I could remember his name. Siloam Springs
Awesome, I went yesterday for a light for my truck and the were really great thnk u guys keep up the good wrk.
Great customer service, knowledgeable staff and can pretty much answer any question about your vehicle.
Well kept, awesome staff, and usually have all parts we need!
AutoZone is by far the best auto parts store in town. The employees are very helpful and friendly.
Good parts. good people. information an help.
They were very helpful.
Your average autozone. Has everything you would expect. Dont expect much help from the staff but they do their best.
Very friendly people who help you get what you need fast.
Extremely knowledgeable sales people and exceptional service, highly recommend!
Always helpful prices are Competitive. My first choice part store.
Great service I shop here all the time
Positive employees who are knowledgeable and helpful.
Easy to find what your looking for, not a good place to work
Other than giving us the wrong part a couple of times 😂 its a good place to get parts if you need em now. Fare prices, clean & friendly staff.
Pretty good help in there.
Friendly an very knowledgeable staff
Piss poor service. Associate and a manager (I assume) were loudly arguing in full view of customers. I received no help as the person behind the counter didnt have a clue what he was doing. Across the street to O-O-O-OREILLYS I went...
Cheap! If they dont have it, they will get it. Fast!
Their service is excellent and they have a lot of knowledge
Always helpful, knowledgable, friendly and ready to help.
Got a battery for a four wheeler
Good place to get parts
Mechanics work there, nuthn new just sayn
Very helpful and well priced
They are a wealth of knowledge, and very helpful.
Very friendly staff if they dont have the part I need in stock I can usually get it the next day here.
Helpful advice from friendly people
Fast quick friendly service
Ernie, Jack, Rey, they are all great!
I always get what I need
Very nice and helpful people
Its AutoZone, you get car parts at this place.
Friendly and very helpful employees
Good prices, but they ordered the wrong part again today.
Called asked if they had part in stock, was told they did. When I drove to town to pick it up, they told me they had to order it! Ill be checking with OReilly next time!
Good parts and wonderful people
Always have what you need
Always happy to help
Argued over what part I needed just because Im a girl so I know I will no longer do business at AutoZone go to OReillys but yeah only reason why they got it to is because I did business with her for 20 years and I was being nice
Employees are very helpful.
Friendly and helpful staff.
Very friendly and helpful employees
Waited three hrs. For a tire to be fix