Northbound on Great Divide, needed wheels trued and derailleur adjusted. Doug practically rebuilt the wheels, tensioning the spokes, added extra sealant, fixed the frame that was causing derailleur issues, and at a very reasonable price. I was off the next day. They even let me borrow a bike to get around town while I waited.
Martyn was super helpful in sourcing parts for my bike..after months of searching elsewhere. He was also super gracious about shipping them to me asap. Thanks Martyn!
We love Gila Hike & Bike! Their selection isnt huge but its adequate, and if they dont have what you want they can get it. Their knowledge is impressive, and their care for their customers and products is evident in everything they do. We rented e-Bikes from the store and took them trail riding, and after that ride we knew we had to have some of our own. Martyn and Taylor were awesome helping us make a decision and getting our bikes ordered and delivered to us. Were sure lucky to have these guys and their store in Silver City, New Mexico.
Straight Shooters. Excellent staff. High quality bike shop. Hands down a true emerald.
The staff is customer- oriented, willing to help and friendly. Great map of hiking in the area that is worth the approx. $15 paid for it. They did a great bike tune-up at a reasonable ($50 or so) price.
What a great shop. My wife and are working our way across country from New Hampshire, hitting local trails, as we go. Fun. But my rear brake was getting way too spongy for the riding coming up in NM, AZ and Utah. I stopped in late afternoon on a Friday, and even though they were swamped, they got me all fixed up without missing a day in the trails. Very friendly, businesslike, customer oriented shop. Thank you!
I alway’s get excellent service. They do not try to up sell me things I don’t need. Tune up and tire repair in a timely fashion. Questions answered thoroughly. Prices consistent with service received (good value)I am grateful for the service of these amazing servants!
Awesome people to deal with. Had to arrange the purchase of 1 and the assembly of 2 bicycles as Christmas gifts for 3 children from my home state of Florida. Everyone I dealt with at Gila were helpful and courteous and they completed this job as quoted. There are not too many businesses that will take on a long distance job like mine, especially without asking for a deposit. They were a wonderful business to deal with. I just regret I cant walk in their front door and thank them in person.
Every team member at GH&B is extremely helpful and hardworking. These guys know bikes and spread joy and love for riding. Thanks.
Fast, friendly, competent service at reasonable prices! What’s not to love? Gila Hike & Bike is an excellent local bike shop. The owners are great people, who ride bikes, and put a lot of time and effort into making bike riding in New Mexico better for everyone. Gila Hike & Bike is also an amazing resource for hiking, soaking, and enjoying the outdoors in the Gila National Forest and the Gila Wilderness! If your question involves having fun in Southwest New Mexico, then Gila Hike & Bike has your answer.
We were traveling through Silver City and had an issue with a new bike that was the reason for our trip, gravel riding through Northern AZ, Silver City and Chiricahua Mtns. Martin and his staff agreed to look at the bike, immediately, diagnosed and fixed the issue. They were so friendly and very knowledgeable. We went on to be able to complete our rides without a hitch. Thank you Gila H & B!
The staff at Gila Hike and Bike are awesome! They were very helpful and informative. Gave us great tips on hikes in the area. Definitely stop by!
Thanks Martyn for taking care of my bike. Took it on a ride yesterday evening, and what a difference you made. Nice to have brakes again!I was riding a borrowed mountain bike for a few days, and wishing it were mine. Now, after your typically excellent work, I am once again loving mine. Feels so tight and responsive. So pleased that you were the one who did the work. In the Silver City area, we are all so fortunate to have you here. You have made Bike & Hike better than ever.
Awsome, amazing place. Service was amazing and the merchandise is so cool. My little brother, his friend and I got our picture taken out front with our Gila Hike & Bike Jerseys we bought the day before to go in their Facebook page. 10/10 would visit again.
Always a great experience when dealing with any of the folks in the Gila Hike & Bike. They are always courteous and helpful! Will definitely visit the shop the next time I am in Silver City (regardless of whether I need anything or not) just to say Hello. Great work guys!
I highly recommend Gila Hike & Bike! Its the kind of bike shop that you wish existed everywhere. :) Ive been based in Pinos Altos / Silver City for a couple of months and needed some bike maintenance done. The owners and staff are friendly, knowledgable, and super responsive and attentive. They really went above and beyond to take care of my bikes, and I loved the atmosphere in the shop. If Im anywhere in the general area in the future, I will likely go out of my way to stop here.
Amazing service, great prices and knowledgeable staff that is always willing to assist. Thank you Gila Hike and Bike!
Great attention to detail! Always impressed. The husky mechanic is kinda cute!
GH&B is the best small business in town! Absolute best service ever from a bike shop. Friendly, fun, and knowledgeable staff. It’s the kind of place where you feel welcome when you walk in, and that makes you just want to hang around for awhile and shoot the breeze. Anybody interested in cycling or becoming involved in the cycling community, this is the place for you.
Love the staffs attentiveness, knowledge of products, care, and personal experience.
The crew at Gila Hike & Bike are knowledgeable and always happy to help. The customer service is always wonderful. Happy to have them as my local bike shop.
I was so pleased when I purchased my bike from Martyn at Gila Hike and Bike. The experience was great. I live in a city where there are plenty of bike shops but I chose Gila Hike and Bike truly because of the experience I had with my first phone call. Martyn educated me and answered all of my questions. I truly felt comfortable and trusting that they would deliver what they promised and they did! I am so happy I made the decision to purchase my bike with them! You guys rock!
The staff was friendly and professional. It was a great experience and environment for my wife and I to purchase our first serious mountain bikes.
This is an awesome shop. Martyn is very knowledgeable about bikes and the trails in the area. He was able to get me on a rental with little notice. He was accommodating to my availability. The rental was high quality, fully suspension and functioned flawlessly. Would highly recommend purchasing and servicing your bike here !
Fantastic little bike/outdoors shop. Staff is super knowledgeable and friendly and went above and beyond with our bike servicing- cant recommend them enough.
The people and service are outstanding! Very friendly, very competent and very reasonable price wise.
Super friendly and knowledgeable staff who work to meet the customers specific needs.
My granddaughter won a bike from here and the employees were so courteous and efficient.
This shop smells like a warm kitten made out of fresh baked chocolate chip cookies. Service is good also.
We had a tire repaired and fixed to help prevent future damage by desert thorns last year. No flats since.
I came looking for a map for hiking and a small pocket knife. They had both and excellent, knowledgeable, friendly service. Thanks!
Great bike shop, courteous and polite, help you solve any issue, highly recommend this bike shop
I LIKE Gila Hike & Bike!!A while back I was in a hurry to get my bike cleaned up after the briny air of the Gulf Coast had rusted out my cassette, chain and rotors. Alex and Martyn went WAY beyond the call of duty, squeezed me in, and in two days Martyn had it looking pristine and working like it was new. I couldnt be more pleased with those folks, and I know you would be too. Bravo and Brava!!
I visited over the weekend. This was my first time in Silver City and very happy to have found an excellent bike shop! The staff was friendly and very helpful. We are seriously planning a move to SC and look forward to being very involved in the local cycling, hiking and other outdoor activities!
Very professional, friendly, knowledgeable,, and up to date tech to match my son size for suitable bike for him
Amazing place! Very friendly staff.if I could give ten stars I would. If you need to rent a bike come here. We rented there electric bikes and they helped us get out the door as fast as possible. Return went extremely fast also. Best place ever I will come back. If you want to rent a bike go to Gila hike and bike!
The best place in southern New Mexico for all your hiking and biking needs! These guys are incredibly helpful, friendly, and priced competitively! All the stars!
Taylor was very helpful and work on my bike was done on time and at a reasonable price.
The staff at Gila Hike and Bike are extremely helpful and knowledgeable. The perform service on our road and mountain bikes in a skilled and timely manner. The know The Gila very well and can provide visitors with information on trails and how best to experience the outdoor wonders of the local area. They have and excellent array of products for all your outdoor needs. We highly recommend Gila Hike and Bike.
Top-notch bike shop. I stopped there for some stuff on the way north on the GDMBR. Very helpful folks, gave me good gear tips.The English mechanic fellow also gave me great trail beta for the next 100 miles or so; the mountains were dry as a bone so the water tips really came in handy.
Attentive care from the staff and expert advice for bike parts.
Stellar customer service. This shop is in a league of its own.
Martin was one of the most helpful and hospitable guys I’ve met. I won’t hesitate to buy any future bikes or equipment from Gila Hike & Bike. Thanks for helping me ‘hit the trails’!
Hometown friendly feel meets expert advice. Thanks guys!
This is a terrific shop. They helped me with my ignorance and DID NOT push to sell me anything. But I said Ill buy the tire pump anyways, and they replied what if the bike doesnt sell? I said I do better when I bundle my sales. Sure enough, the bike was out my door in less than 24 hours. Then again, it is a $1200 trail bike. Sniff, sniff. So long to my dream.
Everyone at Gila Hike & Bike is knowledgable and eager to help. They always take me seriously no matter how small my issue. We are lucky to have such a great bike shop in our little community!
Welcoming and well informed. Well worth the price for their merchandise.
The folks here are one of kind. They are very knowledgeable, kind hearted souls who are honest in their repairs. I went twice for a few tubeless tire issues and both Chris and Martin took me behind the bench to teach me how to get the most from my setup and fix common issues. Appreciate y’all!
Very helpful and knowledgeable staff. Great service clean and friendly a must stop for all your bike needs. thanks Gila Hike & Bike!!!!
Great service. They always look at only doing what is necessary to keep my bike in excellent running shape. They never try to order parts I really don’t need and if I need a part they clarify with me of why before they do the work. I am so glad they always have a friendly welcome.
When I take my mountain bike to Gila Hike and Bike, I feel as though I am top priority to them. They always do a top-notch job of taking care of me. They have a good selection of tools and supplies in the store as well.
Top notch, fast service, professional & friendly. We rented their Trek Electric Assist mountain bikes. What a blast! They took excellent care of us! Will highly recommend! Thanks again Gila Hike & Bike!
The people at Gila Hike & Bike are absolutely wonderful! I am a complete newbie to cycling and Chris helped me out and took the time to explain everything and answer all my questions. It is a daunting world to step into, but Chris and the other members make it very simple. They had plenty of opportunity to trick me into buying something I dont really need, but they were completely honest and true about everything. So, if you are new to the world or wanna get started this would be the place to go to.
Always friendly and ready to help, quick service and very thorough.
I have always received good advice and great service. The quality of the stuff they sell is always the best,
Only place in town that sells isobutane. Grocery stores and gas stations sell the large green propane tank and the big blue box store only sells a large size butane propane mix. They were so nice they took a phone call before they were opened and allow the purchase before they were open. What great people!
Always a 10! Great selection, great customer service, great layout of a tiny store, always innovating and always improving. We should all be so lucky.
Gila Bike and Hike has a very knowledgeable and caring staff - they genuinely care about their customers. Also, each and every person who works at Gila Bike and Hike is an outdoor enthusiast, they know the trails and place to go in South West New Mexico. Even though they are a small retail store, they carry top notch equipment - bike and backpacking gear. When you go into Gila Bike and Hike you know you will be well treated.
I enjoyed your friendly and personalized service, as well as the staffs knowledge about the products you sell. Also the discounts you gave me, and the year of free service. Thanks so much for a great experience buying my e-bike!
Great crew, very easy to talk to. They got me a replacement front wheel that met my needs and budget with zero fuss, and some great pointers on local rides, to boot. A solid, trustworthy shop.
I rented a bike for a week. They put my pedals on, and set up the suspension for me. They gave me great beta on places to ride, taking time to show me on the map. Awesome experience. Will go there again when Im in town.
The service I received was very friendly and helpful. Everyone there seemed to know what they were talking about. They helped me find the right bike for me and they are very helpful even after your purchase. They definitely have the customer in mind.
Helpful staff. They directed me to another shop that fits my needs instead of just pocketing my money. Thanks guys! Definitely will be back!
This shop is well equipped and willing to go the extra mile. Despite a difficult situation arising they did more than could possibly be expected of any shop to right the situation.
This shop is great. The people who work here are friendly and ready to help you figure what may be wrong or needs to be fixed on your bike, they are very knowledgeable about bicycles. And if your not fixing your bike then how bout buying a new one. Minority of the bikes are trek, not much of a variety of names, but the bicycles are top notch and tuned to perfection here at gila hike & bike.
Great people, Great service, all at a reasonable price.
Spent 3 days in Silver City this weekend mountain biking. Twisted my derailleur during my first ride on Friday. Went to Gila Hike and Bike to get it fixed. Woman named Erica instantly grabbed my bike and threw it on the mechanic stand! Wow! Excellent mechanic(fixed my derailleur in 5 minutes), shared tons of local bike trails knowledge, AND she is super sexy also! Second day i broke my front shock on my ride. They gave me a great Trek 98 loaner at a discounted rate. Had an epic 3rd day ride on the trails they suggested. Even met one of their other mechanics (Martin)on my ride that last day who gave me more advise. This bike shop is the epitome of knowledge and customer service. All bike shops should strive to be this good. . I will always visit this shop when im in Silver. I can only hope Erica is there next time.😉 haha.Tucson Tom.
These guys did fantastic work on my mountain bike. Thanks so much! Very helpful and knowledgeable. Quick turn around time.
These guys were great. They fixed problems that other mechanics had put into my bike. Helped me out a tone. Got me set up with the correct tubes for the desert (and goat heads). Just an over all wonderful experience.And they did it all at the end of the day when I needed to leave town (bike tour).
Love love love this shop. Better than the gila (pronounced...Guy-La) itself...
This not so big store seem a just about one of everything you could possibly need to hike or bike or camp out in the area. Staff is very friendly knowledgeable and helpful. Highly recommend!
Fast and honest service, nice staff, good vibe. Thanks guys!
The staff is friendly and knowledgeable...always ready to share their expertise. I wouldnt go anywhere else!
Always on the A Game from start to finish !
Great store, friendly environment, very knowledgeable staff.
Excellent and knowledgeable service, a professional and personal staff, lots of useful local, area and state information for the purposes of hiking, biking and exploring, high quality products w/reasonable prices and bicycle rentals and servicing are all aspects about this business which I access and appreciate.
These are my go-to guys for most of my hiking and mountain biking needs. Very knowledgeable and friendly. Silver City Continental Divide Trail headquarters.
Tip top shop.
They were very friendly and helped me diagnose a cream in my bike that had eluded other bike shops. Prices are very reasonable. Would visit again!
The Hike and Bike is awesome. One of the best bike shops Ive ever experienced.
Very friendly and helpful even though I didnt spend much money.
Always great. Cordial and competent.
Highly skilled and friendly professional service.
Friendly and helpful staff. Great source of information for outdoor activities in the area.
Good !
A great LBS with meaningful local MTB knowledge; friendly staff that extended superb hospitality to 2 Brits heading north on the Grand Divide.
Staff is very knowledgeable and friendly and the prices are always competitive
Great customer service, awesome people, and very knowledgeable. I would definitely recomend this bike shop.
Friendly, knowledgeable, & skilled outdoor enthusiasts.
Awesome; great service, goods, swag, and great info. If you are intersted in Silver City and Gila outdoor activities, stop by and get the lowdown here. They will send you in the right direction.
Most welcoming and pleasant bike shop in Silver City. These guys are very knowledgeable and patient with your questions. Thanks Gila Hika & Bike!
Great employees and let you ride a electric bicycle.
Super helpful shop plus they lead a fun MTB ride. Needed a brake bleed and they actually did it while I waited!
If you want to hike or bike or camp the Gila you need to stop here and gear up. Super helpful super sweet staff.
Chris and Martyn offer up a Coldplay of excellent services and products.
Best bikeshop in the usa. The work was perfect and the guy great.
Went out of their way to order and ship a pack for me. Awesome customer service and helped me every step of the way.
Good service and quality parts