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Dollar Tree
13837 Outlet Dr. Store #21-23, Silver Spring, MD 20904, United States
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Dollar Tree
Comments
La
Review №1

In and out by far the fastest Dollar tree experience I have had in a while. I forgot an item and the cashier ran out for me. That is great customer service.

Le
Review №2

Super busy...Halloween...great ideas parent came up with to collect goodies. Found everything I needed & MORE😊.

Ro
Review №3

Compared to other Dollar Tree stores Ive visited, this one is the cleanest, well stocked, and most pleasant yet. I frequent this store for party supplies, art supplies and most recently garden tools. Dollar Tree is my go to for greeting cards, balloons, and believe it or not....dishes (paper and plastic). The staff is pretty nice also. Usually smiling and chatting with customers who frequent the store. Just all around kind. Thanks Dollar Tree!!!

Ab
Review №4

Unbeatable prices. Good stuff. Occasionally great stuff. Friendly checkout staff.

Mi
Review №5

Always find great things there and good employees thanks Dollar tree

Ky
Review №6

I love Dollar Tree! Its a great place to get greeting cards, candy, food containers, animal treats and sooo much more.

Da
Review №7

I love I love I love it, my sis is cheap so she always shops there it’s rlly soooo good and cheap rlly go there and also the employees are rlly nice! Go there NOW

Br
Review №8

Its sometimes disorganized but they typically have some good stuff

Ch
Review №9

I love the dollar store and like that this particular location is usually well stocked with usable items! During COVID restrictions, my experience has been that I spend much more time in the store due to extremely long, slow moving lines. Although the cashiers seem nice and helpful, it doesnt make up for being held up for long waiting periods in narrow aisles and with customers who are not observing social distancing. The store is busy, but only two cashiers have been at registers on my trips there since March. Maybe thats their way of social distancing staff, even though they have a very filmsy piece of plastic newly set up as a barrier at the cash register! I do not plan to go back for now because even though people are in masks, I am a bit uncomfortable with current operations as they regard observing social distancing and longer, slower moving lines.

Ki
Review №10

Spring items are now available. The florals are beautiful! Crafting supply items have grown!!

La
Review №11

Dollar Tree is always a good place to get the best brands all for a dollar.

Sh
Review №12

Lots of different variety but lighting is good very dark each line.

Bi
Review №13

Store is not well maintained. Staff is less than helpful. Just the other day I was shopping with my 4 year old when all of a sudden, she needed to use the restroom. I asked one employee if there was any way she could use the restroom but the employee was busy at the counter. She called for another employee to help me. When she came to me and I asked her the same thing ( by this time my Daughter couldnt hold it) she said that unfortunately there was no way my child would use their restroom. She suggested I leave the store and go into Ross next door to use theirs, and to come back to purchase what was on my cart. She then thought maybe she could open a register to quickly check me out which is what we did. End of story, my Daughter could not hold it and had an accident in the car on the way to McDonalds to use their restroom. If we werent in need of the toiletries and other necessities I bought that day, I wouldve left the store without purchasing. I felt so frustrated and sad that I let my Daughter down. My husband said to me after hearing the events that unfolded, that even in the liquor store he used to work for they had compassion for children and the elderly when it came to restroom emergencies. Unless you really need something I recommend you go to another dollar tree with better reviews.

Ho
Review №14

Dollar tree is good place to buy food for your family

Ch
Review №15

Was ok

Ma
Review №16

Majority of the time this is a great Dollar Tree to shop at. Its almost always clean and well stocked. The customer service is normally on par but there have been a few associates that have now manners. Maybe they were having a bad day. Overall I return to this store because they almost always have what Im looking for in stock.

Ad
Review №17

I come here for the artificial flowers. Anything I plant automatically dies, so artificial flowers deck my landscape. During the winter, I bring in the artificial flowers and my home becomes a floral landscape.Lots of other bargains here as well. Kitchen supplies, bedroom pillows, comforters and sheets. The clothing are not the best, but you can still find something that looks good.I bought a clock radio here. It is difficult to set the time, but with practice it gets easier.

Ro
Review №18

Its an OK. But other locations better with a more variety of stuff.

Ma
Review №19

There is no bleach around nor disinfectant wipes but I was able to get a gallon of bleach and 2 packs of disinfectant wipes in this dollar store. And guess wha? It was still $1, no price change. There was some few left in case you need it please rush

Le
Review №20

Their items are very affordable. Everything for a dollar as the store says. Even a dozen medium egg tray which I discovered today. Love this place.

Th
Review №21

You can’t pay them to blow up your own balloons. I offered to buy additional balloons and they still could not blow up the ones I brought. They don’t have the balloons I want there, why lie to me on the phone that you do have helium available when it’s ONLY for your balloons? Terrible customer service, especially that middle-aged hispanic woman with black curly hair. People with her rudeness probably do deserve to work there.

Ol
Review №22

Best place to get everything for a dollar. Everyone is very nice and helpful. I will recommend this store 💯

Ja
Review №23

Always a pleasure shopping here. The employees especially Angel are what makes the store great. Angel really makes my shopping trips here nice and is not only down to earth but also genuinely helpful to the customers.

Review №24

I like all the Dollar Tree stores. An affordable price and with a variety of products 🥰

Sa
Review №25

The solo cashier had a line backed up in to the aisle but she did very well at politely manovering people through the line fast. Clean store, reasonably well stocked. They always need more cashiers though

Mi
Review №26

Great dollar tree store!

Be
Review №27

This is a great store for picking up everything from toothpaste to laundry detergent at a fraction of regular prices. Staff is polite and store is clean - priorities for me.

Mi
Review №28

Will never shop this location ever again. Owner doesnt care about his employees safety from the things I saw and heard.

Ma
Review №29

Staff are friendly and helpful! Mimamal amount of products compared to other $Trees.

Ze
Review №30

Customer service isnt good like it was last year. All the old employees gone🥺

Sa
Review №31

Its was very well stocked I couldnt believe it... Not crowded and I seen some new things

N
Review №32

So First of all most cashiers here are rude and donot mind their business. Then, talk of service without a pinch of humanity. I decide to pickup a few things here and 3yr old kid starts screaming mama, pee pee I beg for a bathroom and one of the clarks says there is no public restroom but sends me to her manager. The manager in grey dreadlocks says the same thing and baby is still screaming. I plead to be taken to a private area so baby will pee in my water bottle and they can come supervise if theyre scared. she still says no I should go down to Ross. I tell her baby would have peed on self by the time I get to Ross. She still refuses. At this point Im tempted to pull babys clothes down so the pee can go on the floor but on second thought, whats the lesson for my child. From this incident, I rather just drive to the dollar tree at laurel which is much bigger and has more stuff than trade with Jezebels.

Et
Review №33

The place is good, but the customer service is horrible. I call to order balloons and the lady first told me I couldn’t order such a small quantity and then she began filling up the wrong order. The whole entire time she was on the phone, she was laughing with her co-workers about a party. When she finally got back to me and I repeated the correct order, she was like “I thought you ordered....” and literally after that she hung up on me. I called again and she was like “just come to the store” in a very rude manner. Then she hung up on me again. The Dollar Store is pretty okay and I haven’t had a problem with them so far. But this literally just ruined my day. I’ll write another review if I’m not treated rudely again.

Ki
Review №34

Dollar tree is a wonderful place to be it has a good parking lot and also restroom for buyers.

Ni
Review №35

Tidier Dollar Trees exist. Also theres usually a long line and only one cashier.

Ja
Review №36

Nice stock of bath bombs with Manuka honey and everything 1$. I like the bolero line and crayons bath bombs. on Fridays I guess theres more cashiers 3. I ve never had to wait more than 10 mines

Gm
Review №37

Shelves were pretty bare and there was NOTHING in the cold section. Literally nothing.

Na
Review №38

Customer service was good just didnt have anything i was really looking for

Pr
Review №39

Always very busy at the register. Usually well stocked

Ar
Review №40

It’s always messy and unorganized everytime I go in. Seems like half the time they have nothing. Boxes every where most of the time. Team members look like they hate being there :(

sh
Review №41

I love everything about this store, but sometimes the lines are long

La
Review №42

I love the dollar store, it has everything. Need I say more

Bi
Review №43

Really impressed with their dish collection

as
Review №44

They have a lot of good stuff for a dollar which is great

Wa
Review №45

Could do better with more employees and better customer service.

Ch
Review №46

Over all theres a good selection. The place is a bit cramped though.

Su
Review №47

Fairly large dollar store but stuff seems to be picked over and not kept well organized.

Nu
Review №48

I would like it more if they really hire people and not just say it or post it

Ca
Review №49

I love this store Everthing is in the Budget !!!!

An
Review №50

Great variety at $1 wow wow

On
Review №51

It was great nice stuff is there

Ka
Review №52

Me my mom and her boyfriend always go there sometimes we go there just to go

Pa
Review №53

I like dollar tree but, the customer service is horrible🤨

Ke
Review №54

Bad service

Va
Review №55

Hard working crew

Yu
Review №56

Good place to shop

OF
Review №57

Customer service is awesome

Br
Review №58

A little messy but fair prices

ad
Review №59

Great

LC
Review №60

Ive been to cleaner, better stocked, Dollar Tree stores, bit of a disappointment

On
Review №61

Please hire more staff!

Jo
Review №62

Whatever you need, just for one dollah

Lu
Review №63

Great store

Bh
Review №64

Very poor service..

Va
Review №65

Lines too long

Lo
Review №66

Best!

EJ
Review №67

Good

Ro
Review №68

Good price

ma
Review №69

Very ghetto

Yu
Review №70

This store is CLOSED!!!

Yo
Review №71

Love it

Pl
Review №72

Thanks

gu
Review №73

Very well

Ba
Review №74

Excellent store

bu
Review №75

The employees treat you super badly, they are not polite, they do not organize at all. Always all watered better go to another place

J
Review №76

I find everything I need and at a great price

Ro
Review №77

They always have good prices

Ma
Review №78

Very good personal product very attentive variety of items for the home and for birthday congratulations to the dollar tree

Ed
Review №79

You can get things that cost another place 3 times more

Je
Review №80

I love the store

Ma
Review №81

Dirty

Information
45 Photos
81 Comments
3.9 Rating
  • Address:13837 Outlet Dr. Store #21-23, Silver Spring, MD 20904, United States
  • Site:https://dollartree.com/locations/md/silver-spring/1680/?utm_source=Google&utm_medium=Maps&utm_campaign=Google+Places
  • Phone:+1 301-679-4000
Categories
  • Craft store
  • Dollar store
  • Discount store
  • Grocery store
  • Home goods store
  • Kitchen supply store
  • Party store
  • School supply store
  • Toy store
  • Variety store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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