CLOSE-OUT SALES....WOW THANK YOU SEARS FOR THE MANY YEARS OF SERVICES. YOU HAVE GIVEN US THOUGHT OUT THE YEARS DEFINITELY A TRUE HALL OF FAME..DEPARTMENT STORE, LEGENDARY 🤩

Most inefficient store we have had the displeasure of dealing with. Our electric stove needed service. Their tech said parts might not be available. Took 3 weeks to determine this. Our warranty says if unit can not be repaired SEARS would replace. Four months later we have no replacement stove.No opened stores in our area. HAVE to deal with employees working from home who routinely hang up. Do not buy anything at Sears!$$^&*(

I was glad to see they are still around. If you look closely and have the time to wait you will get amazing deals. Just keep checking.

Store is closing deals are incredibly low 70% and 40% off you will save a great deal

This store is closing down. Store is almost empty and looks depressing! I got some great deals.

Sears store at White Oak Shopping Center is great! I started using the Shopyourway Rewards program (free!) of Sears two years ago, they send me coupons and Freecash certificates regularly via the rewards programs app and emails, it saves me a lot of money. Just shop online, they usually get my items ready in 30 min, then I go pick up locally, nice and easy. If you use the Shopyourway rewards program, Its price beats Costco and Amazon!

Had to legit demand/ask for them to honor the price? I dont understand why it was so difficult. Its clear $5.99

I would give them 0 stars but I had to select one.I have never been so disappointed with a merchant before now. I purchased a refrigerator from the Glen Burnie store then when I had refrigerator issues I was directed to the Silver Springs location because Glen Burnie lovation was going out of business. I went to the store spend over a hour there for an associate to attempt to return the refrigerator, which was unsuccessful. I then called this store over 10 times since 12/8 trying to get my refund. The store manager never returned my calls. A manager was never available when I visited the store or when I did get through to someone over the phone. The sales associates where not friendly. I will never purchase another item from Sears. Warning think twice before you make a major purchase.

This Sears store has improved its safe to come to and there is lots of police in the parking lot Montgomery county police and plus they are having a big October sale event 30%and 60%percent off everything in the store you can look at what you are buying they have everything in clothes and shoes womens and mens they dont sale TVs anymore but they sure got all kinds of fantastic fashion labels.

They have some pretty good closing sales

The store has very good quality items & prices but they dont have any carts for shopping.Its not usually very busy but the check-out lines can be long at times.

Large store, laid-back shopping, even a jewelry and watch repair and rug gallery.

No shopping carts, bring your own ! Good sale prices, plenty of parking, limited staff ! Overall good deals ! You will really need a cart or large shopping bag! My arm was numb carrying purchases.

Got some great dress slacks from.

I regularly shop here (1-2 visits per month), and have had great experiences every time. I purchased a refrigerator here recently, and the sales rep, Charles, was extremely helpful. Fridge ended up being great. I also buy clothes here, and I enjoy their quality (Levis, Polo Association, etc.) Using the in-store pick up service is also very helpful. Will come back again and again.

So sad to see this store closing. Its been a mainstay of the neighborhood for years.

Ordered online and pick up at the store and they were really fast!

It was good I just want there just for shopping but it was good

Couldnt find anything to fit my style. Half the store was gone. Sales everywhere

Good store to shopping good deals

Every Food is Very Very good.

A big splice store for most of your house needs

Very cheap alignment prices! And they tell u if u need to fix something else.

This is a very good place to shop at, it has great clothing for a really cheap price. employees are very helpful. The only thing i hate is the womens restroom, the stalls are broken, you cant even lock the door.There isnt even any paper towels or soap.

4 star rating because Ive been coming here since I was about five years old. I used to love this place its not what it used to be though. I have a lot of childhood memories here shopping for refrigerators and getting our family pictures. Every time I go there now it seems like Im on a sinking ship I imagine it wont be long before this store is gone.

Always great deal at sears store. Brand names, like polo etc are really reasonable and affordable compare to other stores. Children clothings and many more are actually reasonable too. Hurry up and shop at SEARS STORE!

It was a good experience,plus the shoes fit.

Didnt have a lot of products. Well at least the rin business. Did have cheap shoes as some had stated but the service kind of ruined the experience.

Sad to see it gone..

This location is a forgotten gem in the middle of White Oak Shopping Center. Great value and selection. It has everything! Have to admit I dont miss yhe girls husky section from back in the day :).

Outdated and dyeing. I went there for oil change and had a shocking experience. After 20 minutes of waiting I was able to get an Associate speak to me. He told me I must wait about a 4:30hrs to get oil change. Three associates were seated at the corner laughing and chattering. Only two others were working and seemed very occupied. I needed to get out of that place. I went to an Exxon station across the street where I got oil changed in about 30 minutes.

It was a fairly good experience. However, whenever I went to checkout there was no one at the register and after waiting a while someone finally came and told me to walk all the way down to another one. there was not enough staff but they had a very large selection of items that were well organized and two levels with great prices (although I think that is because they are going out of business). they also only had one snow shovel left which is what I came for since it has snowed a lot here but I guess everyone came to get it so that is why. overall, it was very nice and clean.

I wish I could give ZERO stars. Do NOT purchase anything from this location. The customer service is non-existent. If you do decided to purchase any large items from this store make sure you get the personal contact information of your salesperson or you will be out of luck on reaching anyone. No one at the actual location ever answers the phone. I was on hold with the automated system for over an hour and my issue was never resolved.

Its very frustrating when a website tells you that a store is open at a specific time and its not. Im sitting here in the parking lot with probably over 20 other people on a Sunday waiting for this store to open and its not. You need to change your hours on your website so as not to frustrate people.

Store is Dead. Its been a ghost town for ages now and I am just waiting for them to announce its closure. That being said...its still an operating Sears and has stuff to buy if you want to get nostalgic and shop brick and mortar

Good location easy access to 29 and 495. Huge store two floors of great products and sale items. Also has a very large auto service center.

Drove an hour to visit the store only to find the store closed and the new hours on Google not updated.

Liked this store better than other sears stores I visited which are closed now anyway.

Sears is bad. Their clerks do not want to work. It seems like they have a one register policy. So often I go there and the store is empty except the 4 people in line. Other clerks walk by but never jump in to help the slow moving line.

This Sears Tire and Auto is the best. Theyre so courteous and fast. And they have a large inventory of tires.

Sears, I really like this Store! Ive been a patron ever since I was a child and my parents used to take me. As a high schooler I used to work for its competitor Montgomery Wards but I always liked Sears a lot more. Im middle age so I really like Department stores!

Nobody seemed to know where socks for an 8 year old boy were. Maybe they didnt have them. The second sales assistant did try. On the upside, the store was clean and fairly well organized.

Sears - White Oak location is a must if you have jewelry or watches that need to be repaired. Never had a problem with getting my watches repaired or jewelry. Great customer service as well; they always explained the issues before they fixed my watches or jewelry. My whole family have been going to this location for more than 5 years.

I still like Sears, but I believe theyre doomed to not survived. Still good merchandise, but almost no Personnel for assistance and checking out.

Virtually a ghost town as far as I am concerned! Very few customers in the store at White Oak shopping Center. Had too many of the same items.No long lines at any of the cash registers.Plenty of mens winter clothing on sale. Still was not cost effective for me to buy. I normally get excited when I shop, but here at this Sears in White Oak.I ended up leaving going to the Giant! Maybe better luck next time, if there be one!If you are looking for ladies active wear, size 3X, they had plenty, mostly in Black!

Sad. Looks like they are getting rid of inventory. Stopped to buy a pair of mens sneakers. Only irregular sizes remaining. Some items, though, like work boots, remain in stock. I doubt for long. People will stop coming if they think the item theyre searching for probably isnt being stocked any more. Sears has been a shopping bedrock my entire life - sad to see it go.

Great inspite of whats going on.

Latest fashions. Great prices and member discounts. Please dont close this Sears location!

Unfortunately it is closed. And they did not keep up their property. It is now a third world country in the parking lot.

I found very good deals. Sears got me on this one, I went there because it was the last day for $33 l had in points to expire. I ended up spending $200 because of good deals.

In vehicle pick up makes things easier for me. Plus I get good deals often. 👍

If you are interested in buying things (appliances, cookware, etc.) for the house at a reasonable price, this is probably a good place to visit.

Its an ok store. I go there when I dont feel like going to Laurel and shop.Its clean & you can always find something on sale.Sometimes you can find a rude sales person but I dont let it bother me.I was shocked to find this location still open to be honest.But its good they are still there.The people in the area need it.

Old line Sears, still there. Deals in tools.

I love the ophthalmologists department at sears they sure take pleasure in their work. Thanks keep up the great customer service

There is something about this place that screams we appreciate your business. I was greeted on numerous occasions and that is not normal in todays world. The customer service is outstanding here and it shows because I cant count how many Sears are now closed.

Nice people who work here but what was supposed to be an 1 1/2 hr. trip took over 3 hrs for 4 new tires that were paid for in advance waiting for me to bring the car in. Never again!

Purchased a pair of work boots good value great price. Highly recommend.

Always timely and good service

Good store. Got everything. Sad that is on bankruptcy but this store have all stock

Its Sears nothing special. Store was well maintained.

Extremely unprofessional, extremely unreliable and absolutely not trustworthy. I bought a treadmill from Sears in silver spring maryland, the sales representative told us that we were going to get a free shipping and assembly which never happened. To start with, I am a self employed and my schedule is very busy, so when the first delivery team come to my house on Monday, they told me that their work order didnt include assembling, I tried by best to explain to him but he refused to listen. So he took the treadmill back. That very Monday I had to leave work early just so that I could be home when they come, but that was a big waist of time, so I called customer servicer and the lady I spoke with assured me that another delivery team will come out on Tuesday to deliver and assemble the treadmill, also said that I was going to receive a call or message from the delivery scheduling department to confirm the time and I agreed. I gave them a second chance to see if they were really going to honor their word, but once again they failed...come Tuesday morning, just out of curiosity, I called the delivery department to see when the delivery team will be arriving, because I never got any call nor message from anyone. The representative I spoke with on Tuesday morning, told me that there is no set up for me, but however he will help me to reach the scheduling department, long story short...i was on hold for long period of time, only for the call to cut off...it was extremely frustrating, because I have to call again and I got another representative that kept trying to sell me home remodeling equipments, even though I told her that I was not interested still kept pushing, then she asked me to hold...only for her to put me on the line with the home remodeling representative...at this point I was just done with all the calling and all I wanted was my money back, but my fiance advice me to be more patients. Nevertheless, I was finally able to get an appointment for Wednesday between 9:45am to 11:45am, so this is where I got really got tired with Sears, at 8am I was with a client at work, because my client had scheduled her appointment with me for over a week and I couldnt ask her to come in at a later time because she had to go to a funeral. That was why I went to work yesterday morning, while I was at work, I called sears to see if they could just push my delivery appointment from 9:45am-11:45am, to 11:45am - 12:45pm and they told me that the delivery team will be at my house at 10am. I was left with no choice but to plead with my client to come home with me so that I could finish her hair while they assembled the treadmill, so my client and I came home just because I didnt want to miss my delivery, I was really looking forward to finally getting the treadmill, but once again the team came and also told me the same thing that they could deliver but not to assemble...😭😭😭 I called customer service and they told me that they will come to do the delivery and assembly on Friday. WowThat was just the top of it all...i just went to the location where I paid for the treadmill, so that they could refund my money back. I wasnt ready to give them anymore chances.They dont honour their word nor their promotions.Because the promotion they had for the treadmill we bought includes free delivery and assembly but they wanted me to pay $45 extra for that, which to me is not about the money, it is the principle.I will definitely not recommend this place to anyoneMaybe this is one of the reasons theyre going out of business...im sorry to say this but this is how they made me feel.Horrible customer serviceNot a trustworthy company at all

Clean enough. The employees are helpful and the inventory is stocked. It is still a Sears though.

The auto department did not return my tires that I had sent from Amazon. I called and never received a response from the Auto Department so that I can get my refund. The UPS carrier came and left the label because the tires were never ready for pick up.

I can always find a deal or two when shopping for my four grandchildren. Reasonably priced - all the time. Thanks.

I gave it 4 stars because it was one that they hadnt closed. Its still the same department store as it was in the late 90s through early 2000. If you liked shopping at Sears then, youll still like it now.

I visited the Sears in White Oak, Md. on 2/12/2019, at 6:30pm. It was a ghost town! This store looked like it is going to close soon. Alot of clearance items, what was left of them. Alot of items were gone, especially in plus sizes. The store was neat. Some of the mens clothing were not reduced enough for me. This store is set up like a warehouse, so it needs more reduced prices! I did buy a Totes umbrella.

Its hard to find a cashier that is open there. I had to go to a different floor and then go to the opposite end to check out. Then the 2 cashiers were on their phones and talking to each other while I just stood there. I asked someone in formal wear if they could ring me up and he sent me to the other side of the store. So customer service was really bad yesterday. I will give them another try. This was at 5:30 yesterday.

Nice selection of seasonal apparel. the line only took about 10 minutes. affordable clothing. the perfume is a little expensive

Went to this Sears to get a part for my old Kenmore Dishwasher. I found the part I needed online and called them to confirm they had it in stock. They did, and when I went to buy it (25 min away) they had it ready for me! Replaced the part in the dishwasher and it works well again. So I am pleased with the service in this case.

Loved Sears all my life hurts to see it on the way out

I went in last Saturday looking to buy and install a water heater. all the big home improvement stores wanted to come out and look at your house first then install but peggy at appliance department told me they could install without a inspection. Thats exactly what happen they came out installed it today and its working good. This sears isnt perfect but some things they do well. It wasnt cheap but got her done in few days cant beat that.

Good selection of womens clothing and great sale prices (for end of summer season and back to school). Clean and roomy dressing rooms.

They have good deals on craftsman tools for black Friday

They were told to sell a power vented water heater but they sold a regular type which completely did not fit what a waste of time

So sad that Sears is closing so many stores.

Huge store. No staff to help or willing to help. Poor selection for shoes. Prices were high for Sears in my opinion and their huge sale day wasnt that great or anything worth wasting our time to go check out. Plus size section looks like it is for old ladies ... Nothing cute or really in style or for a smaller plus size.

They need a zero star option here. The service here is horrible. If you dont have to come here, dont. Go somewhere else. The people here were not knowledgeable, rude, and just down right unpleasant. I tried calling once to see if they had something in stock. I tried several different departments and there was no answer. Eventually, someone picked it up and immediately hung up). I went there anyways and the people were just talking to each other with no customers around. This is the Sears that Sears forgot.

I went online to purchase an item and it showed the item in stock today at this store so in an effort to save shipping costs I went to the store. I looked all over, couldnt find it so I asked a Sears employee for assistance. He advised the item wasnt at their store. Not sure if the employee was incompetent or if the Sears computer system was malfunctioning but I left the store without the item and fairly upset for wasting my time.Other than that the store looks nice and well kept.

Dear Lord this place sucks. Sears was in its prone forty five years ago and has rapidly declined since. It really just needs to die already. I went to get with clothes and that wasnt too bad, but the rest of the store is leaving in good products. They are all Sears knock-off brands. The prices are too high for what you are getting and return policy is bad to if you want to give stuff back. Therr was nobody in the store even though it was peak hours on Google Maps. Just dont go here. If you want a variety of products, go to a mall and visit reputable stores, they are better in every way.

Salesperson was good. Did not have the Kenmore washer/dryer I needed.

They always have something there that I really like. Always catches my attention. I enjoy Shopping here.

Real nice big store.picked up item and it was very quick

Amazing store

No good. Wasnt open. 3 pm

Glad to see Sears is still holding on! Great sales.

Refrigerators were pricey, and no one should have to pay $500 for the 5 year warranty. Went to Home Depot instead. Could take a month for delivery, but price is more reasonable, and 5 year warranty is only $200.

The saleman named Matthew so helpful, I appreciate him helping my son find a shirt to fit him.

Horrible. Have called the pickup department about 15 times at different times in last 3 days not even once anybody picked up the phone. Similar experience when tried to reach the operator. Enough said? Wont let me post without star rating. ZERO STARS

Yaser Abuzeineh in the Appliance Department is an absolute treasure! He knows the appliances, discounts, and is very honest.

They literally just stare at you while you wait to be serviced. No greetings, no inquiring if a customers been help. Poor service. Retrain your staff in customer service

The appliance rep didnt go the extra mile to help me purchase my appliances.

Sad to visit! Staff were great but inventory was poor!

Not sure but think Sears is in trouble financially. Their merchandise just looks dated, especially clothes and shoes. Customer service sucks. Spent a lot of time looking but bought nothing.

Sears in white oak Sliver Spring is coming back to life big sales onMattress and clothing and TVS great deals if youre looking for a buy look no further the new Sears is putting wall Mart to shame better quality and service so on out see the new Sears

Horrible place to service your vehicle, drop a tire off to get fixed, they called me back two days later with no apology at all. Worst customer service ever experienced

Chris was very nice, professional and helpful, I had a very good experience there on 4/15/2018 in the morning with his excellent customer service, the mangers should appreciate him.

Sears is very boring now... they still got some great deals

Incredibly knowledgeable staff especially in he home appliances section.

Most rude staff ever. They never answer the phone. GOD knows why they have the phone. Their staff force you to come physically to their store and that is not enough, they continue the same nasty rudeness. Never back to White oak Sears.