user
Star Auto Body Simi Valley: Car Dent Repair & auto painting Service
1856 E Los Angeles Ave, Simi Valley, CA 93065, United States
Appearance
Star Auto Body Simi Valley: Car Dent Repair & auto painting Service
Comments
Ed
Review №1

Jennifer and Karen are the best. Too sad Karen move out of the state. If you love your car this is the right and best place to go. Excellent customer service and very professional results.

Hu
Review №2

I was helped immediately by friendly staff who knew what they were doing

Tr
Review №3

They are fabulous. Wouldnt take my vehicles anywhere else. Jennifer is amazing. Great service, great work and great place!!.

Tr
Review №4

Great team at Star Auto Body in Simi Valley, helpful great communication. The work they did on my car was excellent- like the damage never happened!Thank- You to the team at Star Auto Body!

De
Review №5

Star Auto Body Shop in Simi Valley is awesome! The shop is very clean and the workers are competent and very helpful. My car looked great when I picked it up from the shop, excellent body work and paint. My car was also extremely clean! I was very pleased with my experience!

Br
Review №6

High quality work and friendly staff. Chose to have my insurance job done here as the reviews were better than most. They do good work and the car was ready at right about the time it was promised. Ask for Nick. Hes courteous and knowledgeable.

Jo
Review №7

Absolutely phenomenal experience. They did a great job with my car - I cant even tell where the damage was! The customer service was fantastic and they beat the repair time estimate. I cant recommend this place enough.

Il
Review №8

This place is amazing. They are very professional, polite, clean and organized. They told me, that the car will be done in 2 days and it was done. They did amazing job, and even washed my car. Thank you for the fast and professional work. I definitely recommend this place

Jo
Review №9

Star Auto Body Simi Valley is amazing! Flawless body work and very reasonable prices. Super helpful communication and got it all done in the time specified. I got my car back and looks great. Id recommend anyone looking to get car body work repaired in Simi Valley to call Star Auto Body first.

Ke
Review №10

Very kind and fair. Easy to work with for an estimate. Worked with them years ago and it was the same.

Be
Review №11

A wonderful find, when in need of car repair in Simi Valley. Great service finished before the scheduled date and kept me updated. Star Auto Body is the best place to take your car. They do very good work and have integrity. Thanks so much.

Sa
Review №12

Without doubt Star Auto Body is the best collision repair place in Simi Valley. The work was high quality, done amazingly quickly, answering all my questions and offering great advice. Dont go anywhere else.

Ti
Review №13

My Mom is a senior and had to go in to get her car repaired after an accident. She was walked through the process step by step by Rudy and made sure all her needs were met. Star took a scary situation and made it very easy for her... her car looks awesome

cr
Review №14

If you are anywhere in the Simi Valley area and need body work take your ride to Star Auto Body. I recently had repairs done on my brand new Mazda 3 and it looks like it just rolled off the showroom floor. Their quality work is matched by their customer service. Matt is the best. The work was done ahead of schedule and he went out of his way to arrange a rental car for me making my overall experience very pleasant and worry free.

De
Review №15

Great service at Star Auto Body!!. I always come here when I have an issue with my cars and always recommend this place to everybody. The staff here are very honest, practical and have an “on your side” attitude.

Ru
Review №16

I highly recommend this place. They do beautiful work. My car never looked better.

Al
Review №17

I was really impressed from start to finish with my experience at Star Auto Body. They did a awesome job of fixing and painting my car. Car looks almost better than ever. I would recommend Star Auto Body Shop to anyone looking for high quality body work in the area.

Co
Review №18

I want to recommend this body shop to everyone!! The employees are friendly, helpful, and professional. I was kept informed on the progress of the repairs and the work was completed within the time frame originally stated. The repair work is beautiful! I love how my vehicle looks and drives now. The shop took care of any needed interactions with my insurance company. I will definitely use this shop again. A friend had suggested them to me, based on her own experience, and I will do the same. Thank you!!!!

Ma
Review №19

I highly recommend Star Auto Body to ANYONE! They did an amazing job on my 2014 Toyota Corolla. Customer Service was excellent as they kept me informed throughout the entire process. I want to thank Jennifer and the entire staff there for such great work and service!

Jo
Review №20

I had such a great experience at Star Auto Body Simi Valley CA. They repaired the collision. My car looked AMAZING. I highly recommend Star Auto Body to anyone in need of anything done to their car. Such amazing service!!

Li
Review №21

I had an excellent experience with Star Auto Body. Very happy with the service and they gave me updates frequently on the progress of my car repair. The car looks great. I would recommend Star Auto Body to anyone needing their car repaired in Simi Valley CA.

Do
Review №22

3-2-19 Update to review - I would probably now, check out more body shops before taking to Star. Since having it home and seeing that their post work car wash included ?? - idk what, because the magnet I had taken off prior, the dirt imprint was still there. And it actually looks like they fixed my old door and did not buy a used door as was paid for (but kept the insurance money) because one of the dents up near my door handle is still noticeable at a certain angle, and the probability of another door with such a dent would be miraculous. Then, there was tape goo on the inside of my windshield and masking tape left on the underside of my door frame - but still facing outward so you could see it - (Not very good attention to detail).So now that Ive had time to ponder the little things, (that make a Big impression), and the fact that they could have kept it longer to take care of those things, Im disappointed. As for the door, I really should have asked for the parts back so that I knew for sure it was taken care of. As of now, IDK if my safety bar inside the door is still bent or not... so am I safe?Im not saying there bad, but I am detail oriented and expected more.Initial review - would definitely take it back to Star if I need more work in the future. The quality of work was excellent. Paint match is awesome. There was a small chunk of my inside door seal missing at the bottom, that I wish theyd have seen and fixed; But, they did re-stripe the other side of my car so it would match, guess I cant whine too much... very happy about that. Overall, an A for Awesome!

Sc
Review №23

Great prices & friendly service by Star Auto Body in Simi Valley CA. They do a great job and helped me when our car was in an accident. They totally worked around my schedule and were able to get my car back the same day. Thanks again Star Auto Body.

Ta
Review №24

Great service. Very friendly!

Le
Review №25

Star auto body has worked on multiple of my cars multiple times and my car always looks amazing! Taking a little longer then i expected this time but I am sure it will look great!

Bo
Review №26

Great job covering a warranty issue due to clear coat failure on 2016 Yukon.

Ri
Review №27

Great friendly service. They do great paint work and repairs. Will recommend to friends and family.

sa
Review №28

Great for body work on your 🚐 🚗 🚘 what ever type you drive.

Ra
Review №29

I would not recommend star auto body if you are paying cash. I’ve taken my car to a handful of different body shops to get quotes and just to meet and see who would be taking care of my car. My car doesn’t have much damage just needs a new bumper, hood, and headlight. All the other body shops have givin me a reasonable quote after inspecting my car thouroughly and explained to me what they would need to do. Until I brought it to Star. I had my car towed because it is illegal to drive without both headlights. After my car arrived someone looked at it for less then a minute while it was 5 feet off the ground on the tow truck. Said it had major damages that would cost 5,000 which is a hell of a lot higher then everyone else has quoted without even inspecting my car. They were all super rude about it too and mentioning that they can’t trust everyone that pays cash and even giving a few examples to why. So if you need body work done to your car and you decide to pay cash and not go through insurance Star auto body is not the place to go! But I would recommend MyWay auto body! Owner came to me checked out my car and gave me an awesome price ! I won’t ever use star with or without insurance after this experience

Ki
Review №30

If you want to best come here, I have taken three of my vehicles there to get worked on and so far the overall experience has been terrific I cant say enough on the best quality of work they perform! I cannot say the same for other body shops that have taken one of my other vehicles before.

We
Review №31

I Star Auto Body is very good. About a place you do very good work Karen is the manager there shes awesome so have you ever have your car scrunched go see Karen at Star Auto Body

Ca
Review №32

If you have an insurance claim? This is the place. No insurance claim? Just to get a quote? Not this place.

Sa
Review №33

Read entire thing its still less time then Star Auto body will waste you.I had to take my car back in twice after they called and said it was finished. They were repairing a dent in my rear quarter panel. First time, Somehow there was still a tiny dent on my (new)gas cap and light scratches from the accident still on my bumper. Insurance paid for it all. So I brought it back and they fixed scratches and hand pushed the dent most of the way out. They claimed to have no idea about the tiny dent. Stuck with that by the way. Better than the huge dent from the accident no doubt. But still come on guys, right? Over the weekend I noticed some interior pieces laying around the back seat. I figured eh I can pop these on myself probably. But then i saw my rear seat belt was laying on the car floor. After inspecting further I found an inside bumper piece laying on my back seat too. So I came back in this time they seemed annoyed to see me. But Im sorry, the work wasnt done. Matt and this bigger guy with a mustache checked it out. I even handed them the bumper piece. They took my car and all was well 5 minutes later. No apologies for me having to come in again. No have a nice day.. just here ya go before you could finish your coffee I was happy and left. Went to pop my rear seat back up and what do I find??? The bumper bracket..again! Tbis time it was shoved underneath my rear seat. I called in after and asked for matt. After 5 minutes on hold, tbey said he was too busy to speak to me. So I told the lady what the issue was. She seemed very caring and almost as upset as I was about my bad experiences there. She said there was no excuse for this. To bring it back in and theyd take care of it. Oh and Matt blamed the window guys for leaving all my interior stuff undone. So they literally owned 0 responsibility for anything til I spoke to that nice lady. Im sure when tbey read tbis she will know who she is and i thank you. But because of everyone else. I will never be back and i highly suggest anywhere else. Also with the help of my uncle took apart my bumper and they just never put the left bumper bracket back on period. They probably would have lied to me about that too.

Na
Review №34

DO NOT TAKE YOUR VEHICLE TO THIS SHOP!!!. They take advantage of their customers. Even though my repair was done through an insurance claim, I received my vehicle back to me with dust throughout the car, broken interior panels, broken runner boards, damaged interior door panels, and property damage to my subwoofers (damaged cone and ripped surround). Upon questioning the work performed, employees lied to me about removing interior panels and damaging them. As one who has worked in the automotive industry for 8 years, I could see through these lies. I pointed out missing interior panel clips, broken plastic from over-torquing screws, and scratches throughout interior panels that were removed.The manager confronted me, screamed at me and threatened me (which who the hell threatens your customers) because I pointed out all the interior damage done to my vehicle. he then accused me of smoking in my car and that was where the damage came from HOW DO YOU EXPLAIN THE CORRELATION BETWEEN DAMAGED PANELS AND SMOKE?! What a great way to be professional and to treat your customers-dick. I will Never take a vehicle to this shop again. My insurance company thus far sent out an adjuster and we are in the process of taking them to court. Make sure you do not get taken advantage of these people. Not to mention that they claimed they replaced my vehicle with OEM parts and upon further investigation, the parts that were replaced were aftermarket. So they charged the insurance company as OEM parts. They are committing fraud towards insurance companies to make more money. Makes you wonder how many customers vehicles they damaged and took advantage of. NEVER TRUST THEM THEY WILL RIP YOU AND YOUR INSURANCE COMPANY OFF!!

Ka
Review №35

They did a great job fixing my car. Very friendly and professional.

Ma
Review №36

Just my point of view...

we
Review №37

Great place to go for great job thanks Karin

Ca
Review №38

Excellent customer service ❤

an
Review №39

Very courtious staff

Th
Review №40

They took a month to get my car back on the road, whereas another shop did the same job in 5 days

Le
Review №41

Excellent work, thorough, reliable, timely!

Ro
Review №42

Great

Information
15 Photos
42 Comments
4.5 Rating
  • Address:1856 E Los Angeles Ave, Simi Valley, CA 93065, United States
  • Site:http://starautobodyofsimi.com/
  • Phone:+1 805-583-8275
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Auto repair shop
  • Auto restoration service
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:9AM–12PM
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
Similar organizations